Sengokuhara Shinanoki Ichinoyu

Really nice ryokan with private and public onsen. Perfect to relax and unwind in Hakone.

Nothing, just keep in mind that the private onsen can accommodate max two people.

We had a private onsen in the room we booked and it was quiet. Calm.

Nothing really. There was no laundry area to wash clothes but other than that it was great.

Private Onsen in the room, public Onsen, free drink bar, staff was very friendly, rooms are big

When we checked in there was no soap in the room, there was a small stain on one of the blankets too

Les repas étaient copieux et de très bonne qualité. Le bain chaud privé sur la terrasse était un vrai plus. L'accueil et les communs étaient agréables.

Humidité importante dans la chambre entraînant des traces de moisissures sur le matelas, les meubles et les murs de la chambre, et la qualité de l'air était de fait dégradée.

Magnifique endroit pour profiter et se reposer que ce soit avec le bain public ou privé. Personnel très gentil et agréable. La chambre est vraiment magnifique, confortable et très relaxante. Je vous recommande

Chambre spacieuse, bain chaud sur le balcon. Le personnel est à l’écoute et disponible !

食事が良かった

布団が引きっぱなしですか？

Cena y desayuno estilo japonés según lo esperado. Cenar y desayunar con la yukata es divertido y es una inmersión en la cultura japonesa. El onsen en habitación es un plus

La habitación no estaba muy limpia. La temperatura del onsen era excesivamente caliente para ser verano, pero es lo habitual en todos los onsen de Japón. El futón es incómodo,

The food, the staff and our accommodation was so superb!

Nothing it was perfect!

Japanisch, ursprünglich, authentisch , sehr gute Essen,

Teilweise Verständigung etwas schwierig, Matratze hart

食事が朝晩両方とも良かった

部屋は変なベッドの配置とか3つの鏡に付いている照明とかいらないと思った

お部屋に露天風呂があるのはよかった。部屋も清潔。

露天風呂の排水溝？がしきりにゴボゴボと音を立て、入っている間もうるさかった。せっかくの露天風呂も静かに楽しめなかったのがとても残念。 また、フローリングなのにスリッパがないのもおかしい。

La propreté, le confort et le côté traditionnel de la chambre, l'onsen privé sur mon balcon, l'accueil du personnel, les boissons gratuites à la réception, les repas dîner et petit déjeuner sont exceptionnels, la proximité de lignes de bus

Tout était parfait

観光施設に近く、便利でした 露天風呂が部屋についているのも良かった

料理 全体に塩辛くて、味がくどかった。途中で嫌になって食べきれなかった 野菜が少なく、フルーツも全く出なかったのが残念 洗面所にタオル掛けをつけて欲しい

We stayed in the pink dream room (108) which was spacious and had a fab onsen set up as we were travelling with kids and were usable to use the public onsen (personal choice- not down to rules!)

Nothing, all fab

Private onsen was lovely Staff very friendly Free drinks were great

Bed was extremely uncomfortable and hard Room was worn down, marks all over the walls etc. breakfast was not nice, we opted out for our second morning. Location was 50 mins bus from Odawara and buses were packed, also another 20 mins then to get to the main Hakone sights, overall ok if you don’t plan on going out much but not convenient otherwise.

客室半露天風呂もあり、部屋も広く 料理もとても美味しくゆったり過ごせたました

マットレスが結構硬めだった点です。

食事、飲み放題付きはとても良かったです。 朝食も⭕️ お肉食べられないことも考慮してくれ、大変満足しました。

古いから仕方ないのかもなのですが、階段、玄関周りの汚れがとても気になりました。

Immersa nel verde e ottima per chi vuole staccare la spina e fare l’esperienza del Ryokan. Ottima la fermata del bus proprio davanti la stradina che porta all’hotel. Personale cordiale, nonostante parlassero pochissimo inglese tranne una responsabile di sala che lo parlava benissimo ed è stata di immenso aiuto per capire l’usanza del Ryokan.

Davvero molto isolata, non c’è nulla nelle vicinanze quindi tenete conto della cosa. Non è un alloggio per chi dopo cena vuole passeggiare o fare un giro a piedi. Non sapevamo degli orari fissati per colazione e cena (7:30/18:30), quindi dopo cena dritti a letto. Col senno di poi avrei preferito una struttura più vicino ai luoghi di interesse come il lago Ashi, ma per essere la prima volta è andata bene. Cuscini troppo scomodi, consigliamo di richiedere prima un cuscino più morbido per dormire.

La stanza è molto grande e pulita. Ci hanno dato dei Yukata (abiti tradizionali) stupendi e molto freschi. L'onsen privato è la cosa più bella! Noi lo abbiamo provato in estate ed era caldino, sarebbe bello riprovarlo in inverno :)

Niente!! <3

La cena y el desayuno son una experiencia por si misma. El onsen privado, las yukatas, las bebidas de cortesía, la amplitud de la habitación.

Los futones para dormir en la parte de arriba, muy bajito y poco cómodos para dormir. El onsen parece más grande en las fotos.

地點跟食宿都很棒！ 2大1小住的空間非常舒適 餐點是以3位大人的份量來準備，說實話沒能吃完覺得很可惜，所以大人想盡辦法塞進肚子裡的壓力有點大，哈哈！

沒有不滿意的地方，整體體驗很棒！

La situation était top et le personnel exceptionnel. La demie pension est incroyable

Nice private onsen Room are large and comfortable.

The meal is not that good as compare to my previous 2 stays a few years ago.

L'accueil était parfait, l'arrêt de bus à proximité, la chambre était très spacieuse et le coin salon très agréable avec une vue sur un petit extérieur privatif. Le repas était délicieux, une incroyable découverte ! Excellent rapport qualité/prix, nous y avons passé 2 nuits et avons pu visiter Hakone sans précipitation !

Super emplacement, le bain privé est bien et les bains communs également. Les dîners et petits déjeuners sont super!

La chambre commence à être vieille. Les vitres étaient sales et le papier peint se décolle légèrement à certains endroits. Ça gâche un peu l'effet "wouahou" de la chambre, alors qu'elle est super.

Mi è piaciuta la disponibilità, il cibo (abbiamo fatto mezza pensione ci siamo trovati benissimo, anzi, c’era anche forse troppa roba) Inoltre, il fatto che si poteva accedere ai distributori che erogavano drink sia “alcolici”(diluiti per ovvie ragioni) che non. È stato un plus inaspettato. Ho apprezzato tanto anche la possibilità di utilizzare diversi oggetti per l’igiene da portarsi in camera e soprattutto poter prendere a noleggio gratuitamente uno yukata da usare in struttura. Per riassumere: lo consiglio tanto se volete fare un’ottima esperienza tradizionale, in un posto bellissimo, pieno di comfort e con un personale attento e cordiale. Consiglio soprattutto di prenotare la mezza pensione, in modo da gustare il cibo locale e stare molto comodi.

Très beau ryokan avec bain public, et un bain privé dans la chambre. Très bon repas et petit déjeuner japonais.

La proximité avec la nature et les boissons à volonté

Les draps ne sont pas changés, on nous dépose un bac de draps devant la chambre pour qu’on les fasse nous meme. Nous avons pris la chambre avec onsen privée à plus de 14000¥ la nuit pour une prestation comme celle ci. De plus, nous avions commandé un repas dans notre chambre, on nous avait dit qu’il serait récupérer automatiquement par le personnel mais celui ci est resté une journée dans la chambre. Je pense que ça a dû attirer des insectes

ご飯がおいしかった

虫がいた

L'onsen in camera è stata una meravigliosa esperienza. Le stanze sono grandi. È immerso nel verde, per cui è tranquillo.

Manca l'ascensore e per le grandi valigie questo è parecchio scomodo. Inoltre è un hotel diffuso, per cui se si prenotano due stanze non è detto che sia nella stessa struttura.

The private onsen (open air) in our room was delightful. It was clean and comfortable and continuously refilling with perfect temp water. The area was private and quiet. We ordered dinner in for the first night and everything was delicious. The breakfast was outstanding with so many options to choose from. I would love to return someday!

The front area has lovely souvenirs and snacks. It would be nice to have some basic snacks for guests- more than just souvenir-type snacks. The free drink area was nice but the liquors were syrupy sweet.

Stanza spaziosa Piccolo onsen privato ma va bene x due Cena e colazione tipica giapponese ottime

Non c è spazio dove mettere le valigie Il personale anche di sala non parla inglese!

Stunning views, private hot bath overlooking the mountains

Not a huge amount nearby but not too bad

We stayed for two nights, hoping for a relaxing ryokan experience, and overall the hotel did not disappoint. Having a private onsen in our room was definitely the highlight—it was the perfect way to unwind after a long day of exploring. The kaiseki dining experience was beautifully prepared and absolutely delicious. We really appreciated the authentic presentation and exceptional quality of each course, and the staff were incredibly friendly, attentive, and welcoming throughout our stay.

There are, however, a few areas that could be improved. Dinner was served strictly at 6:00 pm, which felt quite early and limited our ability to enjoy longer day trips. Breakfast was also offered in only three time slots, so a little more flexibility would make the experience even better. It would also be helpful to have an alternative breakfast option for guests who don’t eat fish, such as our daughter. Our room (101) had a noticeable sewage-like smell when we first entered, which wasn’t the best first impression. The sink area could also benefit from brighter lighting, and there was very little space to place our vanity bags and toiletries. While the outdoor shower next to the private onsen was functional, having an indoor shower as well would have been much more convenient.

Ужин и завтрак был в традиционном стиле. Нужно было самому варить суп из овощей и вагю, еще были готовые сушими и другие вкусности. Так же была жареная рыба. Очень вкусно! Порадовал мини бар на этаже, где модно было безлимитно пить виски и делать коктейли. Отличные юкаты, есть разные размеры. Личный онсен был прекрасен и чист.

The private onsen was sooo relaxing. It was great to be able to hop in for 10-15 minutes through tour the evening and morning as I pleased. The dinner was also good for a vegetarian and you could eat in your robe which was fun. I didn’t try the breakfast because they didn’t have any vegetarian alternatives. I only stayed a night and would recommend having your luggage delivered to the hotel from the station so you can explore without having to go to the hotel first. They also had unlimited drinks with dinner and a make your own cocktail bar for free.

It would have been nice to have a vegetarian option for breakfast.

Alles, ich würde diese Hotel jedem empfehlen, der nach Hakone reist.

Nichts

El Onsen en la habitación

Ruido de la carretera, un poco descuidado

Good

Na

環境跟食物都很棒

The private onsen was perfect after our hike through the beautiful mountains. We were allowed to check in half an hour early.

La demi pension, très bon repas gastronomique

The private Onsen in the balcony was simply amazing. We enjoyed it so much to spent the evening inside it! The room was very spacious, there was more than enough space for everything. The breakfast was traditionally japanese but very good. The location is a bit outside of Hakone, which we enjoyed. There is a temple and restaurants in walking distance and it is very quiet and relaxing!

The toilet smelled really strong, like it has not been cleaned in weeks. The bed was traditionally japanese, but not very comfortable. There was nothing to hang towels ot toilettries bag. The staff was partly not so friendly, some did not speak good english.

Everything

TV positioning

В комнатах, видно, был ремонт недавно, есть сетки на окнах, блюда красивые.

Сетки на окнах не помогают особо. За 1 ночь было 3 таракана мелких, 2 непонятных насековых и 1 жук (середина июля). Завтрак и ужины хотя и выглядят красиво, не очень вкусно, но, может, это дело каждого. Ресепшен уставший.

Personel tres serviable thank you Lynn Nature.confort, onsen, les repas excellents

Rien

Acomodação típica, espaçosa, com onsen privativo.

Nada a ser destacado

Les accessoires mis à disposition.

Le honsen dans la chambre est ridiculement petit, la photo proposée pour la chambre n'est du tout représentative de la réalité. La communication avec l'hôtel pas claire au sujet du repas du soir et du petit déjeuner. Pas pu manger à l'hôtel ni manger de petit déjeuner car il faut réserver un jour avant l'arrivée dans l'hôtel. Informations pas du tout claire sur ce point dans la réservation. Aucune solution proposée par la réception sur ce point à part, allez manger ailleurs ! Au final, on déconseille pour le tarif payé.

La comida muy variada y buena

Me cambiaron de habitación porque la primera asignada olia muy mal, a baño y mugre

Le onsen privé !!

La lunette de mes toilettes était cassée...

private onsen in room and free drink

no plain water

I’m so glad I found this ryokan! It’s super value for money and all the meals were absolutely delicious.

The public bath can get quite crowded since the meal timings are fixed thus everyone will be having their bath around the same time after dinner. Had to wait around to get to use the hair dryer.

Excellent, helpful service by all the staff. Delicious dinner and breakfast. Beautiful room with a very enjoyable private open-air onsen bath.

The breakfast was really cool to experience, also sleeping on futons and having the hot bath in the room

It is all a bit old, there is no lock to the bath that is half outside It would be nice to have a little lamp so the light in the main living room wouldn’t be too bright (otherwise it’s only ceiling lamps)

dinner and breakfast were traditional and good

I felt the public onsen was very small and the hotel is very close to the road and road noise which was surprising. I also expected a garden or grounds to wander around to spend the day at the Ryokan but there weren't any.

孫の誕生日の㊗️を兼ねた旅でした。別別に宿をとったにも関わらず、食事の席を一緒にして下さり、細やかな配慮もスタッフの方々皆様笑顔でして頂いて。本当に有難かったです。 お料理も大変満足させて頂きました。 是非とも又泊まりたいと思います。 ゆっくり保養もさせて頂きました。有り難うございました。😌

The location is beautiful. So is the hotel itself. There's a free beverage bar in the lobby, public onsen with popsicles and a private onsen in the room. Dinner was diverse and interesting, with drinks and sake.

Perhaps this is my opinion as a non Japanese - The futon bed was horrible. I couldn't fall asleep and in the morning my back was stiff. I really would not sleep on such bed again. The breakfast was traditional, which was a bit challenging for me as a foreigner. In the Hakone area there were bomb sounds, when we asked the staff they didnt know what we were talking about. I later on read online that perhaps it is from big army bases in the area. But it was a bit stressing. In the room - The sink and bathroom area felt neglected and I really didnt like using it.

Beautiful location, breakfast was amazing

The property was built within the nature, outdoor private onset was perfect, even in the rain!! Meals were excellent with traditional Japanese dishes for both supper and breakfast. Wearing a Yukata the entire time, was so relaxing!

No where to walk on the property.

とにかく料理が美味しかったです。スタップも親切で良い印象でした。部屋のお風呂も大浴場も綺麗ですごくいい風呂でした。

自然豊かでしょうがないと思いますが部屋に蚊がいてかゆくて一晩寝れませんでした。虫除けか蚊取り線香など対策があった方が良いと思います。

The facilities were very generous. The private onsen room was very enjoyable and the free drinks and robes were an added extra. We enjoyed the traditional experience in the Ryokan room.

We arrived at 2:45, only 15 minutes before check in opened to ask if we could drop our bags off. The staff member at the front desk was extremely rude and unfriendly. He didn't even say hello, just shouted "3pm" and when I opened my mouth to say something he just grunted "3pm" again. It was not a friendly welcome and I won't be staying here again because of him.

La chambre avec l'onsen, le petit déjeuner et l'onsen public , l'arrêt de bus à proximité

C'est un peu à l'écart des restaurants

Parfait! J’ai passé un excellent séjour! La température du bain privative était parfaite. Diner et petit déjeuné très copieux.

Fun to experience the traditional ryokan style hotel. The room was spacious & clean. We loved wearing the kimonos all around and enjoyed both the unique dinner and breakfast!

We did think the room baths were going to be a bit bigger for us to enjoy at once -but we took turns and the hot spring water felt relaxing.

The staff was very friendly and helpful . The in room soaking tubs were great.

Very run down buildings . Stains on the walls and floors. Cracks in the walls. Very uncared for and sad buildings in need of TLC. This could be a lovely place if properly cared for. Pictures are misleading.

Perfect room with private onsen, kind stuff, tasty food

The room was quite spacious, and the beds were fairly comfortable.

The room was large and the beds were reasonably comfortable. However, the property felt neglected and poorly maintained in many details. There were cobwebs around the windows in the private onsen area, and the windows had no mosquito screens, making it difficult to open them without insects flying inside. The stairs leading to the room were very dirty, and the exterior of the building also appeared poorly maintained. The food was not to our taste, although that may simply be because we are not familiar with or particularly fond of this style of cuisine. One of the biggest disappointments was the onsen. The water was chlorinated and artificially heated. If you are looking for a traditional onsen experience, I would recommend checking carefully whether the baths use natural spring water without artificial circulation or heavy treatment. The hotel emphasizes that the water comes from hot springs, but as a guest it is difficult to know exactly how much processing is involved. While the price was not particularly high for a large room with a private onsen, I would personally prefer to pay more for a higher standard. Based on the Booking.com rating, I expected a much better experience and was surprised by the overall level of cleanliness and maintenance. I honestly do not understand how the property achieved such high review scores.

Very peaceful. Incredible Japanese experience.

No answers on booking chat. No possibility of accessing the room even 30mn before checkin or you would have to pay an extra.

Location, facilities, amenities and the cleanliness were splendid! I absolutely loved it as well as the staff was incredibly friendly and polite!

This place was amazing. Such a beautiful spot, surrounded by trees with private onsen and delicious food. The room was very comfortable and clean, we didn't want to leave. Dinner and breakfast were incredible. They were very attentive to our dietary requirements and provided the best service we could've asked for. Thank you so much.

Nothing.

The private onsen is wonderful

Any food aside from what is served is chalenging to find. We traveled with kids, something I would not recommend or repeat, and were sent away at restaurants around the hotel. Our kids are not used to Japanese food and while they and the hotel tried, we needed alternatieves. This ended up being 7-11 snacks but wasnt great.

The food was amazing, the breakfasts were good but the dinners were exceptional, the abalone will be the highlight of my trip to Japan. The rooms were spacious and comfortable and the private onsen was of a good size allowing for use by a couple. The public onsen was also great, with both an indoor section and an outdoor section, shower stalls and also an area to blow-dry hair, moisturize etc.

There would be nothing to complain about. I would highly recommend staying here

Ванна на балконе

Все понравилось

Good

Na

Food

Expensive

This place was perfect and we will remember this experience for a long time. Especially our daughter who loved the room with a play area and bunk beds. She didnt want to leave the room. Staff was extremly friendly, warm and welcoming for us and our child. There was a special hunt for stamps around the premises, gatcha at dinner, toys in the room and kids amenities, it made it a lot of extra fun. For us parents it was very peaceful. We liked it was a small facility, it felt almost private. We had the option with breakfast and dinner and both were simply unforgettable. Such a unique experience. I highly recommend it. It’s also well located if you take the Hakone free pass, it’s less than 30 min by bus from Yumoto and on the way to Lake Ashi. Get off at highland hotel bus stop no 244.

Beds and pillows were too hard for our liking but after onsen we slept like babies

Hôtel super! Le onsen privé dans la chambre était incroyable. Très bien placé près des transports. Sauna dans la nature privatisable pour 1h 😍 Je recommande !

Les futons étaient un peu durs pour mes goûts.

The breakfast in the morning was amazing. The in-room onsen was a good size and could easily fit 2 people. The facility location is amazing with good views and close to the bus stop.

Great

Nothing

Private onsen room and the food

Front desk staff were not as helpful as needed. Eg on what time to be served for breakfast and dinner, no flexibility on arriving for dinner (or maybe it’s that you can arrive later, just that they put the food out at 6pm sharp? No clue haha)

Rigtig god madoplevelse, med meget forskellige smagsoplevelse. Fri drikkelse hele døgnet Dejligt japansk værelse med privatonsen Rent

Manglede en beskrivelse på hvordan onsen kunne fyldes op med varmt vand

Great food. For such food quality I find the room price very fair

The onsen in the room and is clean.

The staff is not helpful at all, we have booked the room and breakfast with kids but they didn't provide kids meal but we saw other Japanese families has kids meal all set up for them. The room hasn't been cleaned and they just left us bedsheets outside the room and we have to change it ourselves.

Everything

In room onsen is fantastic.

Great location, and a very unique experience. The food was a very traditional meal, we also had a non-fish selection that was also excellent.

The property has free parking and free alcohol for guests. Breakfast was great.

Feels abit dated and the room has abit of an odd smell

大浴場がよかった

夕飯のお刺身があまりおいしくなかった 部屋にゴミがあった

The location was exactly what I was looking for when booking Sengokuhara Shinanoki Ichinoyu, but I was still absolutely blown away as I was driving up there into the mountains, it’s surrounded by stunning environments and the stay reflected that tenfold! It really felt like a traditional Japanese stay, I had a room with a private onsen and it was more than delightful to be able to come back after a day of exploring nearby museums and parks to soak in the hot natural waters. The staff here are also incredibly helpful with anything I needed! I also made the mistake of not booking to have dinner or breakfast at the stay which they helped me organise quite short notice as it was just me and I couldn’t have been happier with their service, and the food!! Highly recommend for a retreat away!

Nothing