People's Park
People's Park, eThekwini Ward 27, Durban, 4025, South Africa- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.
Convenient Facilities
Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.
Prime Location
Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.
Book now for an unforgettable experience!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
38 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
39 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
Courtyard View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Units are clean
People storming in the AMs while everyone sleeping then they start partying with speakers disturbing everyone who’s sleeping till the morning
Place is as amazing as it has always been. Still well kept. Breakfast at Freedom Cafe was amazing also. Loved that the bar is 24 hours
I needed a little bit more seating in my room but that wasn’t a real issue
Everything
Nothing
The room. It was clean and the bed comfortable
There was no bottled water in the room
Everything
Nothing
Very Clean, Very to the point. Staff very helpful
The ricoffy. One sachet in the room not even enough milk for two cups yet we booked for two people. Had to move the kettle just to boil it. Ended up leaving before check out just to go buy coffee
The room was clean.
The location is tricky.
It’s a decent property, well located.
Not much.
The staff is very friendly, the rooms were very clean and spacious. The breakfast was also nice. they also have an in house bar which was great for my partner.
If they can provide covered parking, to avoid waking up to a dirty car because of all the trees. The breakfast does not accommodate all dietary options especially for someone who doesn't eat beef. The fence on the main gate side could be changed to look more appealing, what you see on the outside should reflect the inside.
Everything was perfect
Nothing
I did not stay at the hotel. Is there any way of getting a refund please
The area, location and appearance and property was extremely dodgy and scary. Created a bad fear to stay there. Did not check in at all
Nothing. Couldn't stay there because this falsely advertised. The place looks like a shebeen.
Everything. Couldn't sleep there. Loud music. Unsafe. And they refused to give us a free cancelation while acknowledging that their place is not as advertised. Had to pay for a new place.
Everything The security was very helpful
Nothing
Beds were large
Location - not great surroundings and super noisy until just after 12:00 in the evening. Bedding and towels old and damaged.
Staff welcome
The location of the hotel
Everything about the place I loved. The aesthetics, the place isn’t noisy and too busy. Definitely will come back.
The location of the place is a bit dodgy. Because it was my first time coming there, driving up, I thought I was lost and wasn’t going to the right place.
Great location. Safe parking inside. Has a bar on the premises. Room was clean and had everything you may need.
Cant think of anything I didn't like
I did not stay at the hotel. Is there any way of getting a refund please
The area, location and appearance and property was extremely dodgy and scary. Created a bad fear to stay there. Did not check in at all
The service was really good and the room was beautiful and clean, we had all the tv channels and were able to watch world cup final. The breakfast was somewhat good but it didn't cater for all dietaries. Having a Cafe within the premises is another good bonus. Very friendly staff.
Although you can't change the location, the place does look dodge at first glance but that changes when you get inside. The noise from the other establishment.
Nothing. Couldn't stay there because this falsely advertised. The place looks like a shebeen.
Everything. Couldn't sleep there. Loud music. Unsafe. And they refused to give us a free cancelation while acknowledging that their place is not as advertised. Had to pay for a new place.
I liked the whole rustic boho looking theme and the room beyond exceeded my expectations. The property was beautiful and spacious and had a lot of plants and trees
Nothing
the room wasn't bad
Location is really bad. The nightclub nearby was still going when we checked out at 5h00 - windows rattled from the loud music. A poor choice of place to stay.
I still have a blister from whatever bit me in their bed
Everything was top notch...
It was a nice place. Had friendly staff and a good breakfast.
The parking lot didn't have a carport cover and the car had a bird and pigeon droppings in the morning.
Horrible host, enviro
The room was spacious and comfortable with good lighting The breakfast was superb 👌
That the bathroom is open to the bedroom which lessens privacy
I am still waiting for my refund I don’t sleep over
It was horrible A mess Scary In some corners with dust and the gate …the gate !!! My grandmother has the best gate than what I came across Please refund my money
Noise noise noise
The rooms were exactly as they appeared on the images. Bed and pillows are quite comfortable. Owner is very friendly. The architecture of the cafe is quite fascinating.
Staff and Service Breakfast
Shifted rooms because the first room was dusty.
Everything,staff was friendly,neat place, comfortable bed,oh my,I'll definitely go back there👌👌👌👌👌
Nothing
Rooms were neat
No Wardrobe
The location and ambience.
The kitchen closing early.
The hotel is beautiful and the staff is super friendly and compassionate
I slept in the car because the place was overbooked and I had already paid booking.com in full
O atendimento Quartos Preços do bar Relação custo benefício Perto da vida noturna
Acesso relativamente um pouco assustador
Super freundliches Personal, 24h Reception, grosszügiges Zimmer, bequemes Bett, top Dusche
Boden im Zimmer löst sich teilweise, verstopft die Dusche
Great location...close to city center
Fairly functional
Location, in a bit of a ghetto area
Nothing. I don't know how you guys choose hotels you advertise. Who ever selected that 'thing' to be one of the places you represent didn't not do due deligence,that is not suppose to be in booking.com. I booked it because I trusted you. Ooh boy! How wrong was I.
The entire hotel. Nothing says that place is a hotel except it's name.
Not sure
The location is dodgy and the noise was bad. We could nt sleep, other guests were noisy up until 2 am.
Breakfast started at 07h00 only. No options given
The quietness of the place
The location, getting there…you pass by shady places
Concept and Restaurant
Location
The breakfast was great, checking in was quick and the room was spacious.
The sofas at the breakfast area need to be cleaned.
The staff are extremely friendly, great service, brilliant coffee and the food was excellent. I understand they are still upgrading the facility so can only get better
It's not their fault but the pedestrians on the otherisde of their building can be a very noisy
Central, cosy and beautiful garden.
No big mirror for outfit check.
Quite, peaceful
They didn’t have full body (big) mirror
Great value for money. Loved the open bathroom.
They were very accommodating and listened to the needs of their customer
N/A
I like the people who is working there . They are all kind and ready to help .
I dont like the area and the entrence
The breakfast was amazing. Room always clean and the staff are always friendly!
I left early so I diddnt eat
I need my refund
I need my refund, no one has called me since i logged a complaint
Nothing
Booking.com rating is not at all what it deserves. The only saving grace is the friendly staff. Location is extremely poor, I will never ever recommend this establishment to anyone that is wanting a good night's rest. It may look safe with 24 hour security, however because of the location, I did not sleep at all. Also the neighbourhood is extremely noisy throughout the entire night
Location is extremely poor. My Uber driver that dripped me off, said that the street where the establishment is located has vast amounts of drug and other activities. The room was okay, but not enough amenities to call it a 4 star establishment. Complimentary coffee was the cheapest money can buy. The toilet leaked and made.a noise all night. The shower allows water to splash all over the floor making it a slip risk. It was raining and the gutter outside was leaking and the throroughfare to the rooms was not covered so I got wet. Bar facilities was dirty and extremely run down. This establishment is in dire need of a huge revamp should they want to maintain their star status. There was a funny smell when I entered my room. I felt extremely unsafe and the neighbourhood is extremely noisy throughout the night.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.36/10Several reviews mentioned issues with cleanliness, including dirty curtains and hair on shelves.
Service
8.83/10Most reviews noted friendly and helpful staff, contributing positively to the overall service experience.
Location
6.87/10Negative sentiments regarding the safety and overall appeal of the area were expressed in multiple reviews.
Room Quality
7.82/10Rooms were described as clean but with some issues like torn sheets and cramped conditions.
Amenities
8.35/10Facilities like a restaurant and outdoor spaces were appreciated, adding to the overall enjoyment.
Value for Money
8.31/10Given the overall experiences, guests perceived it to offer reasonable value considering prices.
Food and Beverage
7.86/10Food quality received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.83/10Overall, experiences varied significantly with a mix of positive and negative sentiments.