HITrental Marktplatz Apartments vs Similar Hotels

Rooms were generally comfortable but had some complaints regarding minimalism and maintenance.

Spacious rooms but mattress comfort varied.

Rooms are described as spacious and comfortable but several guests complained about high indoor temperatures (no AC), very hot during heat waves, a too-firm mattress for some and minor bathroom drainage issues — room comfort is mixed.

Mixed feedback on amenities, but generally positive remarks about room size and comfort.

Overall cleanliness is mentioned positively, though some reviews note minor issues.

Generally clean but some Rooms had issues, like missing hairdryers.

Multiple reviews explicitly praise cleanliness: 'super clean', 'erg schoon', 'clean', 'curato in ogni dettaglio' and 'new, clean, spacious'. Overall housekeeping consistently noted as excellent.

The presence of construction noise and privacy violations suggest cleanliness may not have been prioritized.

Very convenient locations highlighted across multiple reviews.

Excellent location, accessible to public transport and attractions.

Location repeatedly highlighted as convenient: near public transport, bus stops, station and a large Coop supermarket; some mentions that walking to the central area is less convenient but transport access is excellent.

Excellent location cited in several reviews, enhancing guest experience.

Guests appreciated the quick responses and availability of staff.

Efficient check-in process and helpful staff.

Service is generally strong: staff described as friendly, professional and responsive; self check-in and smart key valued. One report of waiting for staff to arrive for key is a minor negative but overall service is very good.

Good communication from hosts and eagerness to help were highlighted positively.

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

No meals provided; however, kitchen facilities available.

Not mentioned in reviews; assigned target overall rating. No specific comments about food or beverage services.

Breakfast was affected due to noise and privacy issues, impacting the overall experience.

Amenities were noted as useful, but some guests expected more in terms of kitchen supplies.

Good amenities but missing some basics like hairdryer.

Amenities include free Basel card, fans provided (usually two), smart key and elevator; major drawback repeatedly mentioned is absence of air conditioning and no on-site parking.

Some amenities were appreciated; however, the kitchen was noted to be poorly prepared.

Mixed reviews on value; some felt it was high due to location, while others had concerns about insufficient amenities.

Good value considering location and amenities.

Several guests note good value ('Values the money', 'new, clean, spacious'). Some caveats on paid parking costs in the area and mattress comfort, but overall perceived as good value.

Despite some drawbacks, guests felt the pricing was reasonable for the offerings.