Premier Inn Liverpool John Lennon Airport

I stayed here for a short overnight prior to a flight. The hotel was easy to get to on public transport and the staff were friendly and polite. I had a Premier Inn Plus room, which was well presented and looked to be a good choice for a longer stay. Breakfast was good; good choice of continental and nice to have the hot items cooked freshly to order. Good location as only a 5-10 minute walk to the airport

Only 10 minutes walk to airport for early flight. Room good. Dinner was nice and at a reasonable price. Staff plesent. Only negative floors are floorboards, so woken up a few times..

Absolutely brilliant customer service. Staff were so friendly and helpful especially young women who likes to wear her slippers on her night shift lol which I loved. She was the loveliest kindest staff member I've come across recently and stayed in a few premier inns recently. So thankyou for being so friendly and welcoming young lady ur worth ur weight in gold.

Rain on the window, the window sill or similar kept us up all night. I appreciate that the rain is a natural occurrence so premier inn cannot be held accountable for that, but I don’t get kept up all night in any other habitable dwellings when it rains so it must be a flaw with the building itself, which premier inn are accountable for. Seems a strange thing to complain about but it was so loud.

Booked our rooms online and paid, there was a booking change and charge which the portal information stated to pay the balance on arrival along with the parking fees for the duration. We were meet by a receptionist who was abrupt, unhelpful, and condescending, threatened to not book us in or help with parking payment. Most unpleasant experience in a busy reception area

Stayed here overnight as was getting on a plane early morning so needed a bed for the night. Room was large with a plush soft bed, a very powerful shower as well as tea and coffee available in my room. Free wi-fi was decent and staff were very friendly and approachable. Would highly reccomend for airport travellers as there is a bus stop right outside that takes you straight to the airport. Very convenient.

Great hotel. Booked a premier Plus Room and it was lovely (Certainly worth the few pounds extra). Didn't need to deal with any staff as used the self check in machine. Left early so didn't need breakfast but I would certainly use this hotel again if in the area. Thank you.

We booked this hotel after a flight as we didn't land till around 00:40, upon booking I called the hotel to let them know we wouldn't be checking in till around 1am, the lady on the phone was very helpful and polite. When we arrived check in was very easy. Our room was very clean, bed and pillows very comfortable. Breakfast the next morning was lovely! So much variety to choose from as well as plenty of hot and cold drink options. All staff were very helpful and polite. We enjoyed our stay, we would definitely book again.

Big car park. Very friendly staff. Room was very clean but the noise levels really let it down. I was on the ground floor. I was woken every single time anybody came in or out of reception. Also the walls were so thin I could hear the couple above using the toilet like they were in the room with me !! The breakfast was awful. The food was left under lamps and was rubbery. Would not stay here again.

This hotel is a 10 /12 minute walk from the airport - which if on an early flight or bad weather is not an option, £10 for a cab - no shuttle service. Rooms are dreary, bathroom was poor, bed was comfortable, would look at alternatives if staying in Liverpool airport again not good value for money for what you get and not up to Premier Inn standards - though in recent years they seem to vary greatly from location to location- some are great and some are very poor.

My friend and I booked two rooms at Premier Inn John Lennon airport hotel,the night before our flight, to Palma Majorca. It was our first time staying at this hotel. When we arrived we were greeted warmly by the receptionist I can't remember her name,I wish I had made a note to. Anyway this lady had a good sense of humour and she was very helpful. We booked dinner and it was delicious,my friend had a burger meal and I had the chicken curry with all the trimmings! We had an early morning flight so no time to have breakfast! The taxi booked from reception arrived on time.The rooms,bed, bathrooms we had were very clean,and modern,in fact they were spotless. The rooms were silent so we had a good night's sleep. We will absolutely 💯 stay at this hotel again! It was also very convenient for the airport, today we walked to the hotel from the airport it took 10 minutes and is a straight path.

Check-in was self check-in, this was fine, but the key to one of our two rooms didn't work, so had to find somebody to make a new key, this took 15 minutes as they were all working in the bar/restaurant. Room aircon temperature was freezing, no matter what we changed it too, but the biggest issue was WiFi, I just needed to check some emails and look at a couple of websites, terrible, it was restricted to 250kb, that meant the BBC Home Page took almost 2 minutes to load, it is an absolute disgusting practice to clean free WiFi when they restrict it so much you are forced to pay for premium which did work as advertised at 5mb

Arrived late and stayed for one night. Check in was quick and easy which was appreciated as it was nearly 1am. Room large, clean and the bed was super comfortable. Breakfast was standard but the lady who served us was friendly and helpful.

We had to stay here for 6 nights, because our Landlord turned our home into a building site, which wasn't safe with my mobility issues. I genuinely couldn't fault the staff and how well they looked after me and my family! Gabby, Julie, Margaret and the rest, where always happy to help and did so with a smile. The food is great, albeit a little limited after 6 nights, the Katsu curry is particularly very tasty and the mixed grill offers good value for money, even if the steak is a little underwhelming. The rooms were immaculately clean when we arrived, and everything you'd expect from a Premier Inn. The only criticism I can really make is with housekeeping during a long stay. We asked for a full room make up, several times. But, housekeeping kept missing things like emptying the bathroom bin, or changing the bedding, despite it being requested if we made the beds in the morning. Nothing major, just noticeable during a long stay. While Speke is definitely not somewhere I'd choose as a holiday destination, if we ever need to be near the airport, or if our landlord turns our home into a disaster site again, we'd gladly stay here again. Thanks guys!

I couldn't have asked more of this Premier Inn. Everything was brilliant. So very different to Hotel Indigo. I had the evening meal & breakfast meal deal on both nights I stayed. That saved 30%. The staff were all very friendly, helpful & had a smile on their faces. Very enjoyable & pleasant stay.

Overall it was a good stay. I had paid for the “ultimate internet” at the time of booking on Hotels.com but that did not reflect on my reciept or on the paperwork that was sent to the hotel. The basic internet was free but extremely limited. The breakfast was fantastic.

Stayed here before an early morning flight with my husband and 16mo son. The room was nice enough - spacious, clean and comfortable. On arrival, no staff around anywhere. Checked ourselves in using the self service kiosk. My dad dropped us off and went to find a staff member to check if he needed to pay for parking and a staff member in the restaurant confirmed the first 20 minutes were free - great. I had previously arranged for the travel cot we were taking (as they don't provide mattresses in the ones they provide?) to be collected by my dad the following day as we would be going away for a week and did not want to travel with the cot. I confirmed this with a staff member upon check out at around 4am the next morning. He assured me it would be fine and to send my dad a picture of the collection tag which I did. Upon his arrival, the staff member he spoke to refused to give him the cot without the original tag (which was boarding a flight with me), I spoke to the staff member on the phone and he was completely unwilling to do anything remotely helpful. So I boarded my flight quite stressed and feeling bad for my dad and sent another email confirming the arrangements that had been made in advance of our stay. My dad returned later in the day and spoke to the duty manager who did return the cot to him after commenting that she had seen my email (didn't bother to reply though). We thought it had all been sorted until today - almost 2 weeks after our stay - when my dad received a parking ticket claiming he had parked overnight!! He wasn't even a guest at the hotel and literally dropped us off and picked the cot up (successfully on the second attempt). Absolutely abysmal experience and instead of being a convenient option has just made a nice holiday a totally stressful time. Would never ever use Premier Inn again. Pay a little extra and stay at the Hampton at John Lennon - save yourself the headache.

A great place to stay before an early morning flight. Well within walking distance to the airport. Usual high standard of a premier inn with a bar and restaurant too.

We had problems checking in as the sepf checknin couldn't find our booking. Then, I had to wait for a member of staff to come, and it took the lady a long time to get us checked in. The rooms were lovely, very clean snd spacious.

Handy little hotel within walking distance of the airport. Main entrance is hidden around the back and isn't visible or signposted in front of the hotel as you arrive on public transport. Facilities all right, if relatively basic. Reception was unmanned when we arrived, and 1 of the 2 newly-created keycards from the self-service machine didn't work. You pay a premium for being so close. The Travelodge is only a little further away. There is a Hilton even closer but several times the price.

Very handy for Liverpool Airport, smooth check-in when we arrived from our flight at 2:00am and brilliant to have a 12:00 checkout in a quiet & comfortable room so we all got a full night's sleep before the drive home.

Great option if you have an early flight. Good value for money.

I have no problem with the hotel. The rooms are clean and comfortable and the staff are friendly and helpful. The hotel is perfectly situated for an early morning flight from Liverpool Airport and the room rates are reasonable. But be warned, you have to pay to park there when you arrive. When I booked my room, parking was £10 a night. Not long before I was due to fly, I got an email saying the cost of parking had gone up but if I spoke to a member of staff on reception, they would honour my original price. That's just as well because it now costs £30 a night to park there (there is a slight discount available, but it is slight). All a bit of a ripoff really and other hotels are available.

Very busy area as it is convenient to the airport