Premier Inn London Gatwick Manor Royal

Das Bad ist Sanierungsbedürftig.

The room was comfortable and very quiet. The staff were very helpful. The hotel was relatively close to the train station and there were a number of really nice places to eat.

Negotiating the trip on foot from the station was a bot of a problem. The paths were rough and there were a few "dodgy characters" around. This was not the fault of the establishment, however!

Super Preis / Leistung

Tesis çok temizdi benim için öncelikliydi temizliği bu beni mutlu etti ve güleryüzlü personeldi.Otel şehir merkezine yürüme mesafesinde olsada 40 dakika bir yürümeniz gerekir ama otelin önünden kalkan 16 ve 17 numaralı tramvay her 5 dakikada bir vardı çok kolay bir ulaşım sağladı.Kahvaltı çeşiti azdı özellikle peynir çeşidi azdı fakat kahvaltıdan sorumlu olan bütün personeller çok güler yüzlü ve yardımcıydı.Otel konum olarak çok güvenli ve sakindi merkezin içinde kalmak istemezdim çünkü orada çok fazla evsiz ve sıkıntılı kişiler vardı konum çocuklu aileler için çok güvenli.

Gayet iyiydi

Ruhig, sauber, modern, sehr gutes Preis Leistungs Verhältnis

Klimaanlage zu kalt

Super angenehme Personal ! Frühstück war auch sehr fein.

Vielleicht Standort. Aber das ist ok.. Hauptsache nahe am Hauptbahnhof.

We loved our room, the staff were kind and helpful, and the breakfast buffet was greatly appreciated.

For those wanting to stay in a quieter part of the city, this place is perfect. But if you want to stay in a livelier area with many cafes then I would suggest staying somewhere closer to the Alte Oper.

De locatie, vlakbij het centrum en goed bereikbaar vanaf het hotel. De prijs tevens ook

De hoge parkeerkosten van de garage, dit staat niet in verhouding met wat je betaalt voor de kamer.

lits confortables. éclairages correct. salle de bain et wc propre. eau chaude trés chaude; heureusement, il y a un message le précisant. tout est parfait. et le tarif; trés compétritif.

Rien.

Digitale Raumkarte.

Otel çalışanları gayet ilgili, otelin konumu güzel hemen 100 metre ilerde tramvay durağı var istediğiniz yere gidebiliyorsunuz. Metro istasyonu da yakın. Odalar temizdi.

Otelin çevresi çok kötü ve tehlikeli, yani gece dışarı yürüyerek çıkmak mümkün değil. Bir denedik, özellikle metro istasyonu civarı evsiz ve mülteci kaynıyor. Kullanılması yasak olan madde kokularından mideniz bulanıyor.

Gostei de tudo: pessoal muito atencioso, decoração muito agradável, conforto muito bom, pequeno-almoço digno para este tipo de hotel e uma higiene imaculada. Muito próximo do centro da cidade: fui a pé visitá-la.

Die Lage war super, man ist in 2 min an der Bahn und kommt überall super schnell hin. Das Personal ist sehr nett und freundlich. Das Zimmer ist schön und ausreichend von der Größe. Das Hotel hat ein Parkhaus wo man für 24h 21€ zahlt.

Das Bett war sehr unbequem, dadurch haben wir kaum geschlafen. Im Bad hat es sehr gestunken nach Abfluss! Da das Hotel sehr digitalisiert ist gibt es keine Karte mehr zum einchecken ins Zimmer sondern alles über das Handy. Wenn man älter ist, stelle ich mir das schwierig vor!

needs air conditioning but eveything else was great great room great value clean

La atención del personal.

Todo perfecto.

The staff are great and the location is perfect and easy access to transport.

Nothing

Front desk staff were great! Very friendly and informative. Room was clean and comfortable. Pretty good value.

Area around the hotel and between hotel and train station was dodgy. Wasn't threatened or anything, but also was always on alert. I wouldn't let my wife go out in errand by herself.

L'albergo è nuovo e moderno anche con le procedure di check in , il rapporto qualità prezzo è eccezionale, consigliatissimo

I liked that getting on the elevator to the room is only possible with a key. It’s a high level of security, especially near the train station. The room was clean and cozy, quiet.

Smell in the hallway on the floor. I just want to be fresh (perfect orange smell)

Personale gentile

Letti non molto comodi

Close to main train station. Staff is friendly and rooms are very clean!

Excellent place to stay in Frankfurt and would often try to stay here

Very centric, rooms well equipped and staff was nice!

Only duvet available. A bit too warm for summer.

Gutes Frühstück, Tiefgarage nicht zu eng

Zimmer sehr warm, mit Klimaanlage zu kalt

Sehr bequeme Betten

Está cerca de la estación y buena atención en el check in y check out de 24 horas

Un poco Ruidoso

Bequeme Betten, nettes Personal, ruhig und trotzdem zentral, Preis-Leistung

Es war zu warm im Zimmer und Fenster konnte man nicht öffnen. Später haben wir erfahren, dass man nur an der Rezeption Bescheid hätte geben müssen. Dann wären Fenster geöffnet worden.

Location and the staff

Nothing

Perfekte Unterkunft für eine Nacht im zentralen Frankfurt

Prédio com aparência nova. Quarto espaçoso e bem equipado com o que é descrito. Tudo bem limpo.

Como nao é a primeira vez que ficamos perto da estação e ja sabíamos da frequência de pessoas mais humildes próximas a estação de trem, nao nos assustamos. Apesar dessas pessoas estarem pelas ruas, elas nao te incomodam.

Sehr gute Ausstattung, sehr Komfortabel

Personal etwas aber auch okay

Die Klimaanlage

Ich hätte gerne einen Minibar.

Personnel agréable, disponible et à l'écoute Petit déjeuner continental varié

Výborná dostupnosť mestskej dopravy, 1 min. k zástavke električky, 4 min. k stanici metra. Raňajky chutné, pečivo čerstvé. Všetky druhy jedál mali zastúpenie, možno navonok skromnejšie, ale úplne stačilo. Úschovňa batožiny

Všetko bolo OK

Stayed for one night- good size room, clean and great location close to Frankfurt station

It can be a bit noisy from the traffic on the streets however no fault of the hotel

Die Mitarbeiterin war leider sehr nervös und hat respektlos mit uns gesprochen. Bei unserem Anruf bei der Notfallnummer hat ein Herr geantwortet, der uns sehr hilfsbereit unterstützt hat. Dafür möchten wir uns herzlich bedanken.

Das Verhalten des Personal

Gute Synthese aus engl. und kontinentalem Frühstück in ansprechendem Raum. Sehr ruhige Zimmer, gute Klimaanlage, gute Parkmöglichkeit im UG des Hauses. Touristische Ziele wie Messe, Senckenberg Museum, Bockenheim mit großer Auswahl an Lokalen und Marktständen fußläufig erreichbar, bequeme Anbindung an U-Bahn und Straßenbahnnetz

Die Musikauswahl der "Dauerberieselung" beim Frühstück könnte vielfältiger und dezenter sein. In der Dusche ist die Abdichtung der Tür defekt und verursacht außerhalb Wasserpfützen. (betr. 203)

sauber, modern

kein Schrank, keine Ablagefläche für die Kleidung, 5 Tage lang musste die Kleidung im Koffer liegen bleiben, Frühstück für den Preis gut

The shower room floor was not cleaned. Everything was ok apart from that.

Accueil sympa, hôtel calme, chambre confortable

Le prix du parking pour la nuit 20 euros, en sous sol, mais étant pas rassurée du quartier, j ai pris le parking. Nous sommes arrivées de nuit, et le quartier ne semble pas très sécurisé

Lage

buon hotel per una notte, stanza un po piccola

Very clean , rooms are very nice

Nur5 Minuten vom Hauptbahnhof entfernt!

Πολύ καθαρό, κοντά στον σιδηροδρομικό σταθμό και πολύ καλό πρωινό.

Cómodo y bien ubicado

Very close to the hauptbahnhof, clean rooms

The room was quite clean and the airport was quite close to the hotel. It was quite comfortable that on our last day we were able to leave our bags in the hotel and collect them later for free.

There was a bit of mould in the bathroom. It was uncomfortable that you cant control the temperature of the a/c. We didn't really like the area around the hotel because it was a bit dodgy.

Excellent breakfast and fantastic bathroom

The room was not for 3 people: we couldn’t move or storage our things and the sofa bed was bad. The parking was very difficult to find. After running circles we entered a parking that was from the hotel next door. We paid the fee for this hotel too! When finally a car left and the entrance of our parking appeared…you also needed extra skills to drive in such a narrow parking. The best came the last morning when we came back from breakfast and we saw on the floor in the corridor a used condom. I am sure it wasn’t the hotel’s fault, but either way it was disgusting…

Tutto nuovo e funzionante, la stanza era pulita, e lo staff gentile, la colazione era completa di tutto, un bel posto

La posizione non è lontana dal centro, ma anche vicino alla stazione I quali dintorni non sono ben frequentati

The location is very good, good connectivity. Its well maintained and very clean.

Frühstück wurde immer wieder aufgefüllt. Nach dem Auschecken konnte man die Koffer noch im Hotel lagern. Personal war sehr freundlich.

Abbiamo soggiornato in questo hotel per quattro giorni in occasione della nostra vacanza questo agosto a Francoforte. Tutto molto bene, camera tripla molto spaziosa, pulita e con tutti gli accessori (phon, ferro e tavolo da stiro, bollitore acqua, ecc...). Personale gentile e disponibile, grande hall molto elegante. Zona servita da mezzi pubblici e metropolitana e vicinissima alla Festhalle di Francoforte. Facilmente raggiungibile con la metro il centro città e il fiume Meno. Se ritorneremo a Francoforte saremo lieti di soggiornarvi nuovamente. Consigliato per famiglie con bambini come noi. Carla Wir haben während unseres Urlaubs in Frankfurt im August vier Tage in diesem Hotel verbracht. Alles war ausgezeichnet: Das Dreibettzimmer war sehr geräumig, sauber und gut ausgestattet (Haartrockner, Bügeleisen und -brett, Wasserkocher usw.). Das Personal war freundlich und hilfsbereit, und die große Lobby wirkte sehr elegant. Die Gegend ist hervorragend an den öffentlichen Nahverkehr und die U-Bahn angebunden und liegt ganz in der Nähe der Frankfurter Festhalle. Das Stadtzentrum und der Main sind mit der U-Bahn leicht zu erreichen. Sollten wir wieder nach Frankfurt kommen, würden wir gerne erneut hier übernachten. Empfehlenswert für Familien mit Kindern, so wie wir es sind. Carla We stayed at this hotel for four days during our vacation in Frankfurt this August. Everything was excellent: the triple room was very spacious, clean, and well-equipped (hairdryer, iron and ironing board, kettle, etc.). The staff were kind and helpful, and the large lobby was very elegant. The area is well-served by public transport and the metro, and is very close to the Frankfurt Festhalle. The city center and the Main River are easily accessible by metro. If we return to Frankfurt, we would be happy to stay here again. Recommended for families with children, like us. Carla

The hotel is close to the train station and within walking distance. The area is OK and safe, I think. Please note that my safety assessment is based on my being male. The breakfast was good and offered a variety of options.

Nettes Personal. Tolle Lage.

Schimmel in der Dusche. Familienzimmer zu klein. Ausziehbett hatte Sprung-Federn die man sehr gespürt hat.

Calme absolu, aucune nuisance extérieure ni des voisins. Personnel charmant. Le design de la chambre et de l'hôtel, propreté impeccable. Excellent rapport qualité prix. Un sans faute.

Literie un peu ferme à mon goût. Manque de petits détails comme des verres dans la salle de bain, des crochets pour les serviettes et des mouchoirs.

Frühstück war vollkommen in Ordnung , für uns war die Nähe zur Festhalle wichtig

haben nix zu bemängeln

Close to Hauptbahnhof, 2 types of pillows, good bed mattress, light summer blanket on request possible, good working AC, clean and pleasant place with polity personnel. Good quality shower gels in the bathroom. Close to nice food Asian places like Soi 22, Hunan Restaurant Aunty Zhongs Noodle Bar- highly recommend.

The bed is only 1.40- for 2 people a bit too small. Area outside of the hotel in the evening/ at night is not pleasant and pretty dirty. It is not feeling much safe to be around there when it is late.

Персонал великолепный,быстро реагировали на просьбы.Завтраки отличные,обслуживание на высшем уровне и номера чудесные. Спасибо вам большое,процветания вашему отелю!!!

Единственное,чего не хватало-это маленького холодильника ,а так все супер

Frühstück war gut Einziges kleines Manko, in der Dusche waren Haare auf dem Boden.....

Waren in Frankfurt zu einer Veranstaltung in der Festhalle daher war die Lage optimal zwischen Halle und Bahnhof. Schönes sauberes Zimmer mit Klimaanlage, schalldichten Fenster, Kaffee, und Tee. Preis-Leistungsverhältnis ist ok.

Schlafen ist nur bei geschlossenen Fenster möglich da es an einer lauten Strasse liegt. Die Lage ist zwar sehr zentral zur Messe aber in einem Umfeld wo man alleine nicht unterwegs sein möchte.

Ottima posizione e ottima colazione, possibilità di parcheggio a pagamento ma disponibilità di parcheggio gratuito in zona

Mancanza di un frigorifero in camera

Alle andere Mitarbeiter ausser die asiatische/Chinesische Mitarbeiterin waren höflich und nett.

Katastrophaler Check-in bei asiatischer/chinesischer Mitarbeiterin, danach alles in Ordnung Wir sind am 09.08.2026 gegen 15:30 Uhr als Familie mit kleinen Kindern im Premier Inn Frankfurt angekommen. Leider hat die asiatische/chinesische Mitarbeiterin beim Check-in unseren Aufenthalt von der ersten Minute an ruiniert. Sie war von Anfang an extrem eiskalt und zeigte kein einziges Lächeln – sogar unsere kleinen Kinder fragten mich, warum die Frau so unfreundlich zu uns sei. Als ich ihr unseren Namen und den Buchungscode von Booking.com geben wollte, meinte sie sofort in einem unverschämten Ton, das ginge nicht. Sie behauptete stur, ich dürfe nicht einfach für meine Familie buchen und jeder müsse einzeln buchen. Sie verlangte sogar für jedes einzelne Zimmer eine schriftliche Genehmigung, dass die buchende Person zugestimmt hat, diese Zimmer für die anderen zu buchen – was absolut unverständlich ist, da ich seit Jahren so für meine Familie buche. Obwohl ich die ganze Zeit höflich blieb und versuchte, die Situation lächelnd zu klären, steigerte sie sich hinein, wurde extrem laut und schrie uns an: "Zeigen Sie die Reisepässe, und zwar für ALLE! Ich muss jeden Pass genau überprüfen!" Wir waren alle zutiefst geschockt über diesen aggressiven und grundlos respektlosen Umgangston. Als mir der Geduldsfaden riss, wechselte ich zu ihrem männlichen Kollegen am Schalter. Dieser war von Anfang an sehr höflich: Nach Nennung meines Namens fand er die Buchung sofort und wickelte den Check-in schnell und professionell ab. Abgesehen von diesem Vorfall war alles in Ordnung. Das Personal am Abend, in der Nacht und am nächsten Morgen war ausgesprochen freundlich. Es ist wirklich extrem schade, aber wegen dieses inakzeptablen Verhaltens beim Check-in können wir diesmal nur 1 Stern vergeben. Wir hoffen dringend, dass die Führungskräfte das Gespräch mit dieser Mitarbeiterin suchen!

Makkelijk aan te rijden vanaf de snelweg. Heel prettig als tussenstop vanuit Italië naar Nederland. Zeer comfortabele bedden en zeer schone kamer. Fijn Italiaans restaurantje en supermarkt/bakkertje op loopafstand.

Helaas was sloot het kiepraam niet goed waardoor we wat geluidsoverlast van de straat ervaarden.

Short walking distance to the venue (Festhalle), the staff was friendly and helpful, the room was big enough for one, and the bathroom size was also good. Very good connections to the city centre (tram across from the hotel or underground approx. 5-10 min away).

Drinks and food were a bit pricey (but to be expected for a hotel), early check-in price tag is also too high

Parking payant disponible, petit déjeuner, chambre agréable et propre, clim

Milý personál, chutné raňajky.

Znečistený koberec v izbe

Gute Lage, gutes Frühstück

Zimmerreinigung nur auf Anfrage, WC Papier und frische Handtücher sind selbst bei der Rezeption zu holen, Teppich im Zimmer, dreckige Fenster, zu wenig Ablagemöglichkeit im Bad und zu wenig Stauraum für Kleidung

Ottimo hotel in centro a Francoforte.

Niente

Poderia ter um frigobar no quarto e um ar condicionado potente.

Das Ambiente. Die Einrichtung und das Lichtkonzept haben mir besonders gut gefallen.

Chambre spacieuse, confortable et propre , accès facile et quartier idéal

Rien tout était parfait , je suis ravi de cet hôtel et de son accueil

El baño es amplio y la cama cómoda, además la habitación tenía un pequeño sofá. En resumen, instalaciones cómodas para estar una noche

Nada, todo correcto

Our room was clean, bright, and very comfortable. It was great that the hotel had its own indoor car park. And additionally it was also very convenient to have an iron and ironing board in the rooms.

Couldn’t reach reception desk when we called via written phone number even we dial the number that auto message mentioned.

Did not had breakfast but the expereince was great

None

Conforto

Todos os itens estavam ótimos

Service impeccable

Lovely spacious room with nice facilities. Friendly staff and a wide selection of food available for breakfast

Prijs was goed Ontbijt was goed Kon lekker biertje drinken in de lobby

Locatie is in een afro gebied waar veel junkies rondlopen en wiet wordt gerookt. Wij vonden dit zelf niet prettig. Vorig jaar zaten we meer in een buitenwijk voor onze vlucht vanaf frankfurt en dat was beter Je moet ook 20€ betalen voor parkeren en de laadvoorziening werkte niet!!

Jeśli chodzi o pokój stosunek jakości do ceny bardzo zadowala, czysta pościel, dodatkowe poduszki to wszystko na plus, sam hotel nie budzi zastrzeżeń i jesteśmy zadowoleni z noclegów

Brak lodówki, uważam że w dzisiejszych czasach to powinien być standard, mam zawsze przy sobie leki które wymagają chłodniejszej temperatury, ale też w upalne dni przydaje się bardzo. Lokalizacja , jedni określa ja na plus blisko dworzec idealnie, natomiast sama dzielnica jest bardzo specyficzna, gorsza strona Frankfurtu i każde miasto takie ma, hotel nie ma ja to wpływu, ale pozostawiam tą informację pod rozwagę innym , jeśli jesteście w towarzystwie to można poczuć się bezpiecznie , samemu już nie do końca

I didn't take breakfast at the hotel but I saw the area and looked good.

Sehr einladender Eingang und viele bequeme Möglichkeiten sich zu einer kleinen Runde zusammenzusetzen. Der Check-In war äußerst freundlich.

Prijs kwaliteit is dit prima! Ontbijt was zeer oké, ligging was super centraal en een beveiligde parking (betalend) dus alles wat we nodig hadden voor 1 nachtje.

Ubicado en una zona muy tranquila y bien conectado con estacion de tren. Muy buenas instalaciones, nos encantó

Nada

Upon check in Julia was excellent getting us settled in , and Katie sorted out some essentials and shared some local knowledge. The place was excellent place to be to fly from Gatwick north terminal , breakfast and room were great, and we had a fantastic sleep. Your hotel manager and team should be proud of your hotel 10/10

Hotel was to standard but the reception staff were cold and unwelcoming. Having to check in via a machine when I was so tired, staff no where in sight. Breakfast staff were amazing though and so was breakfast.

The usual easy check in, consistent standards in terms of room facilities. The service in the restaurant this evening was excellent. I was eating alone and the service from Monika was really friendly and personable without being too much.

This hotel adds a level of homely feel to what could be a cold transactional experience in an airport chain hotel. From being met warmly by Gaynor at breakfast to see how our training was going, to being greeted by Monika in the evening for dinner to hear what’s good on the menu, I had a truly lovely time being genuinely cared for by the whole team. The hotel is well positioned from bus 100, following signs for local buses in the south terminal - near to where the tram to the north terminal is. Around 10mins total journey time. There is a number of convenience stores and shopping options within walking distance and online delivery options for those unable to get out.

This is not the first time we have stayed at this hotel and booked it because of our previous experience there. Our visit last weekend was so we could fly into Gatwick from Edinburgh and then commute into London from either Gatwick or Three Bridges railway station's. The room rates are good and we chose the Premier Inn Plus room which are very nice and with that you get free wi-fi for three devices on each day of your visit which saves money of course. There is free wi-fi per room however, for one device so an additional fee would be required for more devices. We found the wi-f setup and bit of a nightmare having to enter pre-sent codes each day and we never really got it going ok, perhaps Apple devices cause some kind of issue? The hotel is on an industrial estate however, it's not a building site and the surroundings are quite pleasant. Buses stop outside if you need them and cabs are easy to obtain from the local area. A cab ride to Three Bridges which offers plenty of links into London and further afield and also South to the Coast and other directions, fixed rate was around £7.60 one way, Gatwick is a little further around £19 for a one way trip or a bus ride for a lot less. The hotel has a nice restaurant with decent food reasonably priced. There is a separate bar with a seating area for relaxing and drinks are typical of hotels in the area and pretty much London prices. Meal deals can be obtained from reception. The room was clean and if you needed any extra towels or the like then it's delivered to your room. The staff are very friendly and helpful and we'd like to make note of a lovely Lady by the name of Sofia who was extremely helpful and made us feel most welcome each time we met her in the restaurant. She is a credit to Premier Inn. There was only one negative item to mention and that was the fire alarm going off at 4.30am on our last night which turned out to be 'an issue' and it did not go off again, we did ring down to reception to ask if we needed to vacate the hotel. A nice hotel, easy on the budget compared to Central London hotels and we will return soon.

I can speak only highly about my stay at Premier Inn. The staff was extremly helpful and always at our disposal when needed. I would like to personally evaluate the professionalism and client focused approach that Monika embodies with the highest rate. She is outstanding, her attitude and real care for client’s necesities made us want to come back. Furthermore, I would like to personally give thanks to Stephen who handled all the adminstrative part in two languages interchangeably which was extremely impressive and constituted an asset in stresfull situation I have encountered myself in. In general my stay there can be evaluated as enjoyable and well organised.

We thought we arrived at wrong hotel as sat nav taking us half mile further. We had not ! by time we were checking in Stephen was so efficient, friendly and knowledgeable. Had dinner in restaurant on a day where they had 3 staff off it did not effect service or friendliness, food amazing presentation good and tasty! Well done chef , all worked as a team ! Sophia was our waitress a breath of fresh air in hospitality and a credit to the business and team.

A shabby welcome and very shabby sofas in the bar. Not very nice. Room was OK, clean and presentable but - overall 'quite shabby.

The friendliest staff I have encountered in any Premier Inn. They were all exceptional especially Gayna in the restaurant. Had a nice steak meal there. The room was very comfortable and spotlessly clean. Would definitely stay here again.

Great service with a spooky smile as we would expect on Halloween lol but the food was good and the service outstanding well done

Shocked at the increase in parking cost. Extremely shocked to be charged £10 to unlock the door to the adjoining room!!!!!

We always stay at this premier inn when flying out of Gatwick because it’s by far the best! All staff are fantastic and so helpful and friendly. The rooms are great and have everything you could possibly need but the best part is the restaurant and the staff there. We have stayed here many times and have always had excellent service and food in the restaurant. All the restaurant staff are great but a special mention must go to the lovely Gaynor in the restaurant. She is absolutely brilliant - so friendly and helpful and always makes our experience here just perfect. I always recommend Gatwick manor royal to anyone I know who flies out of Gatwick because it’s absolutely fantastic. Looking forward to our next stay.

Very well looked after. Room was clean and tidy as you expect from a premier inn. Meal was great and service from Gaynor was brilliant, very attentive and made a lovely start to our holiday. Thank you!