Premier Inn Penrith

Multiple mentions of dust on bedside tables and bathroom floor, filthy stairs, and mould-like marks on the bathroom ceiling — cleanliness is a clear negative in several reviews.

Consistently praised: helpful, friendly and well-mannered staff; examples include staff carrying luggage and attentive breakfast/service — service is a strong positive.

Convenient for the Lakes, next to a large Sainsbury and free parking noted, though some found the hotel tricky to find and the car park poorly lit.

Beds described as comfortable and premier plus rooms 'fine', but issues include weak shower pressure, marks/mould on ceiling, and noise from stair door — overall slightly negative.

Significant negatives: lift out of order for at least two weeks in multiple stays, limited/no food or bar service outside breakfast, and an odd/uninviting bar setup.

Mixed signals but some guests noted the hotel as cheap and would return; given the low price perception balanced against issues, value is modestly positive.

Breakfasts praised as delicious, but main meal quality inconsistent (bland fish & chips), limited service hours and bar issues (grease smell, cold environment) bring this down.

Mixed overall: several guests had lovely weekends and praised staff and breakfasts, while others found the hotel tired, with maintenance and amenity failures leading them not to return.