Premier Inn Gloucester - Quayside vs Similar Hotels

Mixed comments: some rooms described as comfortable and cozy, others criticized for being small, tight corridors, small beds and lacking a minibar/fridge for summer use.

Room quality noted as comfortable, but some experienced issues with temperature and noise.

The rooms were described as somewhat outdated and in need of maintenance.

Comfortable and clean room, although some mentioned issues with specific rooms.

Multiple reviewers explicitly note rooms and hotel are very clean and tidy; cleanliness is a clear strength.

Mixed reviews about cleanliness, with significant complaints about filth and poor standards.

The reviews indicated that cleanliness could be improved, particularly in the bathrooms.

Mold found in bathrooms and dirty dishwasher affected cleanliness perception.

Frequently praised for central location near the main train station and good transport links; a few notes about the station neighbourhood being rough or slightly away from the old town, but location remains a major positive.

Positive feedback on location, easy access to amenities.

The location was frequently praised as being perfect and central.

Perfect location, easy access to amenities and attractions.

Staff repeatedly described as friendly and helpful (several mentions of a particularly praised employee, 'Herr Jovan'); a few isolated service issues (e.g., handling of a fire alarm, understaffed breakfast) but overall service is strong.

Generally clear instructions and prompt assistance for issues like door code.

Staff were described as friendly and helpful, although there were communication issues.

Housekeeper was friendly and helpful, contributing positively to service.

Breakfast receives frequent criticism for poor organisation (missing cutlery, late replenishment, understaffing) though some guests found the selection acceptable; overall F&B is an area needing improvement.

Criticism on the breakfast quality and variety.

Food was noted as tasty and reasonably priced.

Not explicitly mentioned, assumed standard quality for this hotel tier.

Mixed mentions: useful services like luggage storage and a bar exist, but guests note no small in-room fridge, expensive bar drinks, limited/paid parking and some issues with air conditioning.

Amenities received mixed reviews; basic offerings with complaints about cleanliness.

Amenities are decent with breakfast options, though service expectations were not met.

Some amenities like Wi-Fi and kitchen supplies were lacking, impacting overall satisfaction.

Several reviewers explicitly praise the hotel as offering excellent price-to-quality ratio or 'best value' for stays in the city—value is consistently highlighted as very good.

Noted as good value for money considering the location and cleanliness.

Generally considered good value considering the location and character of the hotel.

Generally good value, but parking issues left some guests feeling it could be better.