Premier Inn Gatwick Crawley Town West vs Similar Hotels

Mixed: several guests praised spacious, well-equipped rooms, while others reported small rooms for three, a poor sofa bed, and limited A/C control.

Several guests reported spacious, well-equipped rooms (especially triple rooms), but at least one guest found a triple room too small with a poor sofa bed — mixed feedback led to a below-target score.

Some rooms reported as comfortable but with issues like temperature and maintenance.

Mostly described as very clean in several reviews, but mentions of bathroom mould and an isolated corridor incident (used condom) lowered the score.

Reviews frequently call the rooms and hotel 'very clean' and 'pulito'; however isolated issues (reported mould in a bathroom and a found used condom in a corridor) slightly reduced the score.

Multiple mentions of dust and maintenance issues with cleanliness.

Very close to the Hauptbahnhof and well connected to public transport and Festhalle, though some reviewers called the immediate area a bit dodgy.

Consistently praised for being very close to the Hauptbahnhof, well connected by metro and near the Festhalle; a few reviews described the immediate area around the station as a bit 'dodgy'.

Convenient location near Gatwick airport; many reviews highlight its proximity.

Staff repeatedly described as friendly and helpful; luggage storage after checkout noted positively.

Multiple mentions of friendly, helpful staff and useful services (bag storage after checkout) indicate strong service overall.

Positive comments about helpful and friendly staff.

Breakfast was frequently praised as excellent and well-stocked across multiple reviews.

Breakfast described repeatedly as excellent, complete and well replenished — one of the strongest positive points in the reviews.

Lack of breakfast options mentioned.

Good in-room amenities (hairdryer, iron, kettle) and a complete breakfast; parking was repeatedly reported as difficult and narrow.

Rooms reported as well-equipped (hairdryer, iron, kettle) and bathrooms praised, but complaints about parking difficulty, narrow parking access and inability to control the A/C slightly lowered the rating.

Basic amenities were present, but some issues noted like blocked drainage.

Described as excellent value by guests, with conveniences like free bag storage and generally comfortable accommodations for the price.

Explicitly called 'excellent value for money' in reviews and conveniences like free luggage storage contributed to a positive value perception.

General sentiment indicates good value in relation to cost.