Premier Inn Folkestone - Channel Tunnel vs Similar Hotels

Mixed comments: some guests found rooms comfortable and spacious, others noted small rooms, tight corridors and small beds; overall slightly above average but with recurring size complaints.

Rooms described as comfortable, but some concerns about noise.

Rooms were noted as spacious and cozy, though one review highlighted issues with water temperature.

Reviews indicate rooms were neglected, outdated, and uncomfortable.

Multiple guests explicitly praised cleanliness ('very clean', 'sauber'); overall rooms and hotel described as clean and tidy.

Mixed reviews regarding cleanliness; some mentions of room issues.

The rooms were clean and comfortable as mentioned in several reviews, but one specific mention of the hot water issue indicates room for improvement.

Multiple reviews indicate issues with cleanliness, including dust and dirt in rooms.

Location near the central train station is repeatedly praised for convenience and transport links, though some notes about the station neighbourhood being less pleasant.

Convenient location for Eurotunnel, noted as a positive aspect.

The hotel is well-located, close to the coast and local attractions, enhancing the overall experience.

Positive mentions of location being within walking distance of the main center.

Service repeatedly mentioned as a strong point (friendly, helpful staff; several shout-outs to specific staff like 'Herr Jovan' and 'netter Herr am Empfang').

Many positive comments about friendly and helpful staff.

Overall, staff were described as friendly, helpful, and attentive, particularly noted for going the extra mile for guests.

Service was average but mentioned some staff friendliness when encountered.

Breakfast received mixed-to-negative remarks (choice ok but poorly staffed/organized, late replenishment); bar drinks considered pricey by some guests.

Breakfast reviewed as average; more could be offered.

While breakfast options were generally good, the lack of plant-based alternatives disappointed vegetarian guests.

Breakfast received some positive feedback, though details are sparse.

Basic amenities present but some negatives: lack of in-room fridge requested, paid/limited parking and bar prices criticized; breakfast and luggage storage services noted positively.

Amenities generally well-received; however, parking charges were a concern.

Amenities were generally well-rated, though some guests expressed disappointment about the plant-based breakfast options.

Amenities were noted as lacking and not well-maintained.

Many reviews highlight very good price-to-quality ratio ('Top Preisleistungsverhältnis', 'Très bon rapport qualité prix', 'recommended'), making value a clear strength.

Parking fees and additional costs took away from perceived value.

Some guests felt that the quality did not match the price, especially given the breakfast issues.

Overpricing mentioned in several reviews suggests poor value.