Premier Inn Solihull South - M42 vs Similar Hotels

Multiple issues reported: rooms overheating in sun with no AC, uncomfortable beds, blinds ineffective, TV failures and long walks to some rooms—room comfort and reliability are noticeably weak.

Recently refurbished rooms are incredibly comfortable.

Mixed reports: several guests noted clean rooms, but multiple reviews reported dirty showers, hair in shower, used toilet roll in a room and flies—overall below average cleanliness.

Room was clean but very hot, indicating it was maintained.

Frequently noted as conveniently located (just off the motorway, close to destination) and with a good bar area; occasional downside when rooms faced a beer garden causing noise, but location is generally a strength.

Lovely hotel in a lovely location with a good peaceful environment.

Consistently praised staff described as friendly, helpful and accommodating across many reviews (helped with fans, moved rooms when requested), though isolated lapses (fire-alarm confusion) occurred; overall service is a strong positive.

Staff were lovely and helpful throughout the stay.

Several positive comments about the food and bar (good food, lovely bar, able to watch events in bar); isolated negative note about poor breakfast, but F&B is generally a positive aspect.

Good food options available, though limited for longer stays.

Significant amenity shortfalls cited: lack of air conditioning, broken or missing TVs, no wifi in some rooms, no in-room phone, missing soap/coffee/tea—amenities are poor overall.

Excellent amenities that enhance the overall stay quality.

Mixed: some guests found the price acceptable for convenience, but several described the stay as a 'waste of money' or 'expensive considering' the issues, so perceived value is below the target overall rating.

Great hotel for the price, providing good quality stays.