Four Points Flex by Sheraton Tokyo Ueno vs Similar Hotels

Rooms were consistently described as small, which negatively impacted the sentiment.

Rooms are smaller than expected, but comfortable.

Rooms were described as comfortable, but some found them small.

Rooms were noted as small but functional and modern.

The bathroom was noted to have unpleasant odors, indicating cleanliness issues.

Clean room with all necessary amenities.

Several mentions of cleanliness issues, including dirty items and bad odors.

Several reviews mentioned a dusty room and cleanliness issues.

The hotel is conveniently located near Ueno Station, making it ideal for travelers.

Excellent location, just a 4-minute walk from Ueno Station.

Convenient proximity to Ueno station and shopping areas.

Multiple reviews highlighted the great location near restaurants and transport.

Staff was great and there were positive remarks about the overall service.

Staff were nice and check-in was easy, but there was an incident with bag handling.

Generally friendly staff but some reviews note lack of attentiveness.

Guests consistently praised the friendly and helpful staff.

Breakfast was noted to be lacking in quality.

Complimentary sake available.

Breakfast received negative feedback compared to other locations.

Breakfast quality and availability were significant points of disappointment.

Positive mentions of amenities like free drinks and snacks, with some drawbacks noted.

Basic amenities all provided, including complimentary sake in the lobby.

Onsen and bath facilities were highly praised.

Some amenities were mentioned positively, but issues with air conditioning were noted.

Several reviews mentioned that the hotel is overpriced for the quality provided.

Good cost-performance considering the location.

Good value but some guests noted variable pricing.

Overall perceived as good value considering the location.