ikarus kite
ikarus kite, Boulevard Costa Mujeres, 77423, ROO, Mexico- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private terrace.
Family-Friendly Activities: Keep the kids entertained with a children's playground, kids' club, and evening entertainment.
Beachside Paradise: Relax on the private beach area, indulge in water sports, or unwind at the outdoor swimming pool.
Book your stay at Riu Palace Costa Mujeres - All Inclusive for an unforgettable Cancún getaway.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
2 Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
50 sqm
Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
2 Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
73 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
40 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
40 sqm
Partial Ocean View, Ocean View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Conforto
Equipe rude, insatisfeita ao atender as solicitações. Sugiro um melhor treinamento.
Todo me pareció excelente. La calidad de las comidas fue de 9 puntos sobre 10. Las actividades que ofrecen son muy buenas. Los dormitorios están bien equipados, la ducha del baño es muy buena. El servicio es bueno.
El gimnasio era muy chico y no ofrecía casi nada. Se ve que la mayoría de la gente que va a un hotel all inclusive piensa más en comer, que en hacer ejercicio. Para ir al sauna obligaban a agendarse. Aún no habiendo nadie no admitían a alguien si no se había anotado.
Абсолютно все!!!
always clean. very nice resort
wish they had more music playing during the day by the pool but otherwise great! would visit again and would recommend
Todo diez puntos! Limpieza, atención, servicios. Volvería y lo recomiendo!
Muy buena calidad
Tuvimos que reclamar 4 veces que habíamos pedido 3 camas separadas
La atención del personal y la limpieza asi como el poco sargazo
La temperatura de las piscinas, muy calientes
We loved the location and the beach was amazing
Food wasn’t that great.
Todo excelente.
Un lugar muy tranquilo, familiar, limpio, personal amable, comida de buena calidad. Todo excelente.
Everything was clean, the property was lighted really well, the views are absolutely amazing.
Everything was great.
Si me gusto el alojamiento
Los restaurantes de las noches eran todo un tema, siempre habían mesas vacías y te decían todo esta ocupado de manera fea,sobre todo el de carnes la chica una malcriada.
Nos encantó el hotel ! El servicio ,la limpieza todo!!
Súper todo la comida lo mejor
Todo muy limpio y muy amables
Me faltó la coca cola
The room was clean and so were the pools and facilities
The room I booked was not available. They made me take a room with 2 double beds. One of us is 6'2 a double bed isn't going to cut it.
Location was great, only a 30-minute drive from the airport. Food was the best from any other resort I have stayed in. Pools where all close to all the rooms. The bar pool was great. Party pool lived up to its name. The piano/cappuccino/specialty drink bar was such a great place to hang out after dinner.
More communication as to what is going on at the resort, fitness center, games throughout the day, nighttime festivities.
It was nice, lavish, and liquor and good food everywhere. We enjoyed the spa. It’s pricey but relaxing.
It was a bit racist. Employees and other people staying were anti black. It was uncomfortable but we still enjoyed ourselves
La atención de las personas de servicio, la comida
No había mucha variedad de cervezas internacionales, no había extractores en los baños
The property was very clean
I like everything about it
Довольно новый отель с бассейнами на любой вкус и множеством развлечений. Вкусная еда на шведском столе, приятный пляж
Часть ресторанов на территории отеля нам не понравилась, подавали посредственные блюда, передержанное мясо, было невкусно.
Todo estuvo excelente..
המלון נקי מאוד צוות שרותי חדרים גדולים
המקום מאוד גדול כמו עיר מרוחק מאוד מהעיר
Plenty of lounge chairs by the beach. The best part was the beach. Despite the seaweed/sargassum, the beach was very enjoyable.
Service is very hit and miss. I had maybe 2-3 good interactions (buffet, beach, maintenance), most were very nonchalant-don’t even look at you when they serve you, and the spa was just bad if you’re looking to use the free facilities and not the paid ones.
Everything was great from the moment I walked into the front door
Personal espectacular. Comida exquisita. Playa casi sin sargazo en plena temporada de tal. Cama y habitación inmejorable. Felicitaciones
Nada. Todo de diez
Sus habitaciones, restaurantes, pudimos ir a otro Riu a disfrutar del all inclusive y playa
El Riu costa mujeres no tiene instalaciones tan modernas como el Riu caribe y eso que es categoría palace
Qualidade dos alimentos e bebidas servidos
Great spot in the beach, great idea to have the palms instead the umbrellas in the beach, also the hotel is taking care to the environment to not use plastic bags . Rooms are clean and good size. The food is so good, tasty, fresh . And the service very friendly .
I do not have any complaint
Staff. Buffet food was nice. Large rooms. White Robe with slippers
Evening dinner restaurants were impossible to get into. Had to use buffet only. Huge lines for 1+ hour wait otherwise. Wild dogs running around on property scaring kids. Water slides are far for kids to get to. Beach has No walkways to get to. Only 1 path to walk to beach. Seaweed not cleaned on the beach. Dirty water not maintained on the beach.
That it was clean and had a great view.
The racism there. The possible being drugged.
Limpio y organizado
Un hotel espacioso, con instalaciones cómodas e impecables. Muchas piscinas y la playa muy cómoda. El personal con excelente disposición y preocupados de hacer una comoda estadía
Me parece que falta un lugar de diversiones adicional, como una sala de juegos o entretenciones, una noche tuvieron unas mesas de casino (de juego, sin apuesta ) y estuvo muy entretenido
Las instalaciones en impecable estado. Todas las prestaciones posibles están disponibles. El personal es EXCELENTE lo mismo que su atención.El nivel de los alimentos y bebidas es impresionante. Recomiendo este hotel definitivamente.
Algo restrictivo los horarios de atención de los restaurantes. (No así el bufete.
el desayuno es insuperable en variedad y calidad, y la ATENCION DE TODO EL PERSONAL ES IMPACTANTE, por la predisposición, amabilidad, simpatía , cordialidad, educación, respeto, intención permanente de complacer al turista. INDESRIPTIBLE EL TRABAJO DE TODA LA GENTE DE LA EMPRESA
podría tener cancha de tenis
O hotel é muito confortável e bonito. As crianças podem aproveitar bastante as piscinas e o parque aquático é muito divertido. O hotel possui uma equipe de recreação muito boa e com festas e eventos bem animados. O hotel tem uma posição privilegiada para o nascer do sol. É possível acordar cedo e ver o sol nascer no mar, uma cena belíssima.
O único ponto negativo é sobre a praia do hotel. Como é um local de muitos ventos o mar está na maioria das vezes muito agitado, neste caso não se é possível aproveitar muito a praia do hotel. Para mim, que gosto de aproveitar a praia e hotel, esse ponto foi negativo.
Qualidade das refeições, da limpeza e qualidade do quarto e da cama, além do aspecto geral do hotel, o stafe que atende foi excelente, todos muito atenciosos e cordiais.
Nada em particular, tudo foi dentro da expectativa.
Food was not great
Staff was friendly and professional. Elite Club offered some good perks.
Additional restrooms are needed in proximity to the restaurants and bars. Also , showers should be located near every stairway leading from the beach to the pool areas in order for guests to remove sand from their feet prior to re- entering the property.
TODO EXCELENTE
El personal de recreación.
Las instalaciones bien, el personal y la resolución de problemas un asco, pasé una situación gravísima y al hotel no le importó
La seguridad.A las 5 a.m. Ingreso un hombre en mi habitación mientras dormía, yo lo vi frente a mi cama y huyó por el balcón, el mismo por el cual ingresó. Esto evidencia una falla crítica de seguridad, especialmente grave para quienes viajamos solos. Incluso no lograron identificar al intruso porque el sector no tiene cámaras. Tras el incidente, además, desapareció un anillo de aprox. USD 700 que había dejado en la habitación. La reacción del hotel fue lenta y poco empática, sin soluciones ni compensación acordes. No me sentí segura ni pude descansar ni disfrutar completamente mi estadía. No lo recomiendo.
Acomodação, piscinas parque aquático.
Faltam geladeiras espalhadas com refrigerantes, cervejas e picoles para as crianças. Pouca variedade de cervejas.
Very clean very friendly people very helpful. I would recommend to stay.
Clean food was awesome
Beach is beautiful, hotel garden is well maintained, hotel is quite new. The nature around is lovely. The view from the balcony was nice. Buffet food was diverse, rather good and we did not get ill. Pool towels easily available. Lounge in the reception is
Does not meet 5* standards. Very disappointing experience with check in. Upon arrival we received the last, noisiest room, absolutely not what was booked, not what was agreed with the reservation services via a few rounds of exchanges. It was a disaster after 22h travel to get one bed for 3 people. Luckily one person (thank you Juan) at the reception had empathy and kindness and organized a change for the next day. Extremely crowded, noisy, not relaxing. Very mainstream, oriented to heavy drinking and loud entertainment. They forget water refil unless you ask via the app. Room keeping was okish but every day I had to ask for something missing (towels, bedsheets). No proper blankets , just come covers that you need to wrap in a bed sheet and maneuver not to tangle in. Limited activities for children - no playground, no playroom, kids club very inflexible. Practically nothing to do when it rains and gets windy/stormy. It RAINS and it gets extremely humid. Food choice outside key meal hours is limited. In 7 days we could not get into any restaurants and buffet gets so packed and so messy it practically turns into a cantine and staff struggle to cope; Location is not convenient if you want to travel around. Taxis and uber to Cancun takes around 1 hour, road is in bad condition, traffic jam.
Resort entertainment Grounds well kept and views, you can see the ocean from the buffet and pools etc Beautiful ocean lots of chairs Hardworking staff Drinks were good, some bartenders put more effort into drinks so not consistent.
Food at buffet was ok, not amazing. Some items were good nothing amazing. We tried 2 restaurants, Krystal wasn’t good. The Asian was was 8/10 Ac in our room was weak including ac in buffet dining area. Sweating in the am while eating isn’t fun
The hotel service was good and the room are clean
I didn't like how the front desk make me pay extra money for my children. When I booked my 2 rooms I gave my children ages , my boy is 6 years old and my girl is 11 years. I put it down my children age while I booked my rooms. So, when I got to the hotel everything changed . I didn't know why. So I didn't appreciated how they handled my booking
Su comida
Todo estuvo espectacular
Realmente todo estuvo muy bien
El hotel es precioso y moderno. Toda la propiedad está diseñada de manera que todos los restaurantes tienen vistas al mar …cada lugar está diseñado con muy buen gusto.
Los shows de la noche son muy improvisados, en otros hoteles RIU los shows eran de buena calidad. La comida de los restaurantes de especialidad son muy malos , sobre todo el francés. Faltan opciones para celíacos ! Los postres muy lindos pero sin gusto . Y el helado de balde , la peor calidad
Limpieza y la atención es buena. Las instalaciones muy bonitas y cuidadas.
La comida es regular, incluso para el paquete con el que yo iba que era el Élite Club. Con la comida me enfermé, algo está malo que hizo que yo y mi pareja nos enfermáramos de vómito y diarrea
Excelente! Seguro limpio y hermoso!
El servicio por parte de Yessy y Yei, en el bar Mezcal. Así como nuestra habitación con vista al mar
Great property to stay
Isolated area
TODO
NADA
La atención
Si
La habitación
Funcionários super atenciosos!!!
The landscaping was beautiful! The room was nice and spacious. The mini bar was stocked and the weather was amazing. The staff kindness, hospitality, and professionalism was top notch.
The only thing that I had an issue with, is a foul smell that was on the Ground level where the rooms were. It was lingering in one wing . It smelled of mildew, but that was the only area that had that issue in my opinion.
We hadden een rustige kamer geboekt met uitzicht op zee. (Elite Club) Wat hebben we initieel gekregen : een kamer net onder de buiten disco en zijdelings zicht op de tuin. Blijkbaar foutief doorgegeven door booking.com hetgeen wij natuurlijk niet kunnen controleren. Ze hebben ons wel een rustigere kamer gegeven maar nog steeds geen zicht op zee hetgeen we wel hebben geboekt.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.74/10Issues mentioned with dirty tables and a cockroach sighting in the buffet.
Service
8.71/10The staff was generally friendly and provided good service, although there were some complaints about table management.
Location
9.25/10Beautiful location near the beach and secure property.
Room Quality
8.2/10Room quality was good, but some issues with pool depth were noted.
Amenities
8.73/10The hotel facilities including the beach and pools received positive feedback.
Value for Money
8.19/10Some guests found the hotel pricy, especially for transportation.
Food and Beverage
7.74/10Food was described as unimpressive overall, with issues in buffet management.
Overall Experience
8.61/10General feedback is positive with some notable flaws.
Relax on the resort’s private beach area and enjoy water sports in Cancún’s tropical setting.
Kids can explore the playground, join the kids’ club, and enjoy evening entertainment.
Select suites offer Elite Club access with premium perks for a refined stay.