Peckham Rooms Hotel by Belvilla London

Jaydev was brilliant helpful and really made me appreciate my stay more

My room was a bit noisy being next to the pantry area.

The ved comfy zhower also and i was upgraded to a,air con room host freindly and helpful

Smell of the kitchen but it was clean

Nice and clean hotel and receptionist is very helpful Jaydev , definitely come again.

Nothing

Nice clean and comfortable bed and JD was on reception he is friendly and helpful every time

No

I had a fantastic stay at this hotel! The staff were extremely friendly, polite, and helpful throughout my stay. They made me feel very welcome and were always ready to assist with any request, like public transport. I also really appreciated the convenient bus facility suggest by hotel staff, which made getting around much easier and more comfortable. The service was excellent, the hotel was clean and well-maintained, and overall it was a very pleasant experience. A special thanks to the wonderful staff Jaydev for their hospitality. I would definitely recommend this hotel and would be happy to stay here again!

Don’t go to the corner shop it’s expensive there. There’s a Sainsbury’s just 2–3 minutes away, which is more convenient and cheaper and also morrisons by 8-10 min walk.

Schlüssel Übergabe

Sehr laut,schlechte Lage,extrem dreckig und abgenutzt

The staff was good.

Because the staff was good.

The receptionist was friendly and helpful

Prior to our stay, we received a message stating that the "property is unmanned" and that "You will receive the check-in instructions and access codes via email and SMS/WhatsApp on your check-in day at 10:00 AM." We received nothing by email, SMS, WhatsApp or Booking.com. We replied to their message before check-in to tell them we had not received the information, but received no response. We then tried the contact number provided, which immediately disconnected. After finding the company's general enquiries number online and calling them, we were given another number to try, only to find that it was outside its opening hours. General enquiries then told us to contact Booking.com. Booking.com also tried unsuccessfully to contact the property. After going back to general enquiries yet again, they eventually contacted the property through another number and we were given directions and a eceptionist who was able to let us in. By this point, more than two hours had passed. What made this more frustrating was that general enquiries suggested the problem was because we had not provided the "correct email". Booking.com provides properties with an email alias through which they can contact guests, it does provide customers exact email to properties so their comments made no sense and were blaming us when we were not at fault. We received zero contact from the property through any of the channels they had promised to use. They were capable of sending us a message to say we will receive check in information but not capable of actually sending it. The whole experience was completely avoidable and an awful start to our stay. The only saving grace, and the reason I have not given a score of 1, was the receptionist who eventually helped us. They were extremely kind, friendly and helpful.

Location

The lounge facility, thank you for coffee machine and coffee

Maybe better cleaning in th3 room. Toilet ok.

Mir hat überhaupt nichts gefallen.

Seit über 30 Jahren reise ich, aber so ein schmutziges Zimmer habe ich noch nie erlebt.Der Boden und der Wände waren sehr schmutzig,auch die Matratze War nicht sauber. Insgesamt ein sehr enttäuschend Erfahrung.ich würde dieses Zimmer definitiv nicht weiterempfehlen.

Le receptionist

Le bruit très mal isolée

Great location. Staff were very helpful and we had a comfortable stay and Great value also

All went very well. No complaints

jaydev at reception was very welcoming and really helpful and patient when i was having some issues with my phone that impacted my checkout.

Hemos estado muy cómodos en el hotel.Jaydev es muy amable estuvo disponible para todo lo que necesitamos

I had a wonderful experience at this hotel from the moment I arrived until the day I checked out. The facilities were spotless, comfortable, and well-maintained, creating a relaxing and enjoyable atmosphere throughout my stay. What truly made my visit exceptional was the outstanding service provided by the receptionist. She was warm, professional, welcoming, and always ready to assist with a smile. Her attention to detail, efficiency, and genuine care for guests made me feel valued and appreciated. The entire staff demonstrated excellent hospitality, but the receptionist's dedication and positive attitude deserve special recognition. She went above and beyond to ensure my stay was smooth and memorable. I highly recommend this hotel to anyone seeking comfort, quality, and first-class customer service. I look forward to returning in the future.

Nice and clean, I would like to stay again and receptionist Jaydev very professional and helpful.

Do atendimento logo a chegada!! Muito atencioso!!

Muito sinpkes e o piso estava sujo. Mas cama confortavel

Good location, cheap, easy check in, issues were dealt with quickly over whatsapp. Pretty clean too :)

Not much in terms of amenities but good for the price. Some things seemed broken.

J'ai tout aimé car tu c'était parfait

Riya dit sur ce côté

Nothing

Because the room was very small and dirty

The manager was extremely helpful.

Small room

Driving away.

We booked this property for two nights (08–10 Jul 2026) and never even made it through check-in. There was no parking available on arrival, so we had to unload our bags in a nearby permit zone. While doing this, we were surrounded by a group of youths who tried to take our belongings. It was frightening, and my partner was too shaken to remain anywhere near the property afterwards. We had no choice but to abandon the booking on the spot and find alternative accommodation elsewhere in London, at our own cost and with zero notice. To be clear: I'm not saying every guest will have this experience, and I understand this can happen anywhere in a big city. But this property gave us no guidance on parking, no safe way to unload, and no support in the moment. For a hotel in this location, that's a serious failure of basic guest safety and care. We've been chasing a refund since 10 July but the hotel refuses to even respond." I'd think very carefully before booking here.

Cleanliness, easy access

The staff kindly upgraded our room free of charge as I booked one with a shared bathroom not realising. So we ended up with our own bathroom. Which was very good of them

Would have been nice to have had tea and coffee facilities in the room As there was only complementary bottles of water

Estava perfeita

Do atendimento, muito gentil

Inever went there!!

I was informed that I would receive check in instructions and entry codes prior to my stay. I never received any of these. I texted the property multiple times and never received a response. I also spoke with a customer service representative who said they would look into my situation and get back to me I never heard back, so I booked a room somewhere else. Ipaid in full ahead of time and this was the service that I received. I expect a full refund and will be contacting my credit card company to have them help me get it.

Great location

Needed a kettle Cups and spoons

Convenient location for me

No chair in the room

Cat de dragut a fost personalul.

Poate mai multa curățenie

Always clean and great welcome

Nothing to dislike

Atendimento muito bom sastifeito

Gostei de muito

location in peckham.

cleanliness could have been better. room only cleaned every 3 days. Mould in shower ceiling. Breakfast very basic.

The hotel was in an excellent position for the Globe Theatre, the reason I was in London. It was very clean and the check in service was easy to understand (remote check in with codes)

There was a lot of noise from the street, but it is expected with an older building. Something to think about if you are a light sleeper.

Le personnel est à l’écoute :.Jaydev a répondu rapidement à nos demandes est s’est bien occupé de nous .

The thing I liked was getting out of the sauna like room as it had no air conditioning. And due to the heat we wanted to find another place but they wouldn’t cancel the penalty. Also the shower had black mould around all edges would never stay here again

Getting checked in was awkward and the place felt like an oven. Black mould in shower

Bien ubicado, excelente gestión, correcta relación entre calidad y precio. Facilidad para el transporte público.

Por el tamaño de la habitación no había un armario pequeño o espacio para poner la ropa.

We had an incredible stay at this hotel, largely thanks to the exceptional receptionist JAYDEV. Not only the welcome was warm and professional, but he also went above and beyond to help us navigate London. He tooks the time to show us wich apps to use to maximize our visit. His brillant recommendation for transport and sightseeing apps, make us to save time and money. We are eternally grateful to JAYDEV.

Lovely and comfortable room but the bathroom was so small and cramped

Great location. Easy access. Clean and tidy

Pictures were nothing like the actual rooms No tea coffee facility

Jaydev the receptionist was really helpful and friendly

Bed was comfortable and there was a staff member to greet us

It would have been great to have a kettle in the room and the blind did not work

Gostei dos funcionario e local limpo e comodo e de facil a cesso a transporte.

Nao gostei do armario

Always great

Nothing

It was neat and all facilities are working the host is very accommodating but love it

Neat and calm

Close to where I needed to be!

Very dirty. I booked last minute so I paid the price but for that amount I would at least expect them to clean the room. You can also hear everyone in next rooms

Room was clean, nice location with easy transport to downtown. the staff was so helpful and kind, Mr Shiban knew exactly how to help us

It has air conditioning

The shower did not have a separate glass “division” which made the entire toilet wet for hours. Toilet window also did not have blinds

I liked the room it was very comfortable and beautiful.

Estaba limpio y organizado

Las escaleras tenía mucho peso

location

Dirty

Clean and tidy

No tea or coffee making facilities Very basic No staff on site Asked for ground floor as my husband has disability and find stairs difficult Was on 2nd floor up difficult stairs

The hotel is located in a walking distance from Kings College Denmark Hill campus, there is a bus nearby which goes to city center which is very convenient and a subway station nearby. The staff is very responsive and replied within minutes late in the evening.

I’ve stayed at this hotel before, and on previous visits it was much cleaner and better maintained. This time, despite booking a superior double room, the room felt worn, dusty, and dark. Most importantly, the bathroom was in very poor condition, with dirt behind the toilet seat and a very unpleasant smell coming from it. I eventually had to request a room change.

Situated in good area

Extremely noisy.. doors banging all night no cups in bathroom to rinse mouth ..breakfast unavailable...staff very noisy talking loudly to one another in corridor I had to move to another hotel

La limpieza y comodidad

Todo ok

Clean room. Comfy beds. Nice shower

Could have done with a kettle.

Soft clean linen, bed & towels. Staff member helpful. Useful location for needs. Reasonable price.

Nothing

It was an old run down property advertised very differently. Terrible smell in room and I left as soon as viewed the room and did not stay.

The room was dirty stains on sheet walls need painting bathroom door frame rotted big stain on door frame toilet roll storage rusted and same with radiator in bathroom

Location

No staff. Noisy- doors were very creeky and loud. No tea or coffee facilities in the room.

Large room with clean bedding

Location, staff and cleanliness

Nothing in particular

Ok for a pit stop

Nit very clean and noisy

I booked this room as it was close to the 58th Street Jazz Club.

I booked a room at Peckham rooms as it was the closest to the venue - we arrived and was given a room that was filthy, dirty sheets and pillows, filthy shower, dust/dirt on every surface, water dripping down the walls and it was freezing cold. There was mould around the windows as well. I complained and said I would like a refund, I was shown a second room - equally as uninhabitable. I have been trying to get a refund from Peckham rooms and Booking.com since Dec 2025 and they have refused over and over again. Telling me first that I didn't show up, then when I provided proof - they said I checked in and stayed so no refund would be issued. I have asked multiple times and have been refused - £150 for one night in what I can only describe as a 'bedsit or a cr@ck-den'. I can tell you that all these 5* reviews are completely false! There is no way anyone thinks this hotel is great. Disgusting! Try looking on Trip Advisor for accurate reviews! Booking.com showing 7 out of 10??? No way.

The superior room size was decent, easy self check in, lots of shops locally. Room was clean. Big communal kitchen downstairs with tea coffee facilities etc. Modern room. I'd stay again for the price for a night or two.

The mattress wasn't comfy, you can feel the springs. OK for a night or two max. Walls are paper thin, you hear everything, even shower, toilet next door etc. People making a lot of noise in the middle of the night, shouting on the phone in hallways, moving furniture etc. It seems some people live there long term. Fan in the bathroom doesn't work and there's no window in there & its tiny. Not the easiest to get to from Euston, an Uber for of 4 us when we left worked out best.

I like everything, especially the staff

Nothing