Paddingtonscape (Paddington Bear)
Paddingtonscape (Paddington Bear), Norfolk Square, London, W2 1RZ, United Kingdom- Statue
Compare nearby stays with similar location, guest experience, amenities, and class.
Central Location
Located in the heart of London, Balmoral House Hotel is conveniently close to major attractions such as Hyde Park, Lady Diana’s Memorial, and Kensington Gardens, making it the perfect base for exploring the city.
Comfortable Accommodation
With free Wi-Fi, satellite TV, and tea/coffee making facilities, our rooms offer a cozy retreat after a day of sightseeing. Whether you choose a room with an en suite bathroom or opt for a single room with shared facilities, we ensure a comfortable stay for all our guests.
Delicious Breakfast and Nearby Dining
Start your day with a hearty breakfast served at the hotel before heading out to explore. With a variety of dining options just a few steps away, guests can indulge in the diverse culinary scene that London has to offer.
Experience the best of London at Balmoral House Hotel. Book now for an unforgettable stay in the city.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
273 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
84 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
124 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
217 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
343 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Quando vado a Londra vado lì. È un 2 stelle ma per i costi di Londra è assolutamente concorrenziale rispetto ad altri della stessa fascia. Mi trovo sempre molto bene.
Nulla
location, employees, breakfast, cleanness
-
Great location to Paddington. As re: breakfast, Coffee was very good. Service was very quick. Eggs (two!) Were cooked well but the bacon was undercooked
Bathroom had a very strong smell of urine. It looked clean enough but using the facility was limited by the length of time we could hold our breath. Also...be aware....there is no elevator in Balmoral House (not unusual in these converted Victorian townhouses) and if, as we were, you are assigned a room on the upper floors) you are going to struggle getting your luggage to your room.
Central location near Paddington Station
I liked everything
The location
Left luggage was just left in the main reception area and was not labelled. Our accomodation was in a separate building across the road. Outside our accomodation were two large overflowing bins . The room we stayed in was very basic; Two single beds, a small wardrobe and a chair. The washbasin with mirror was in the bedroom, so nowhere to wash your hands in the showeroom. Facilities were basic . No headboard on beds so pillows fell off the bed during the night. No bedside lights so had to turn off main light and walk back to bed in the dark. No fan in the showeroom.
Did not stay . It was nothing like the description and even though they had vacant rooms on ground level ( I know because they offered them after the complaint ) they sent us up 4 floors , with many flights of stairs with no help whatsoever. Couldn’t get out quick enough !
See answer above . Dreadful place and the place smelt damp and stale paint smell . Awful .
Lovely breakfast Friendly and welcoming staff Fabio,at reception,most welcoming! Clean rooms
The courtesy from the staff and the location of the hotel.
Son emplacement, quartier convivial proches des transports, et on peut trouver différents petits restaurants pas chers.
Propre , personnel accueillant
Lovely small hotel close to Paddington station and Hyde Park. Receptionist and kitchen staff were kind, there was no gluten-free bread the first morning, but they bought it by second day.
The location of the hotel.
The staff was really nice and friendly , the location was very nice and place is really clean
The fan was broken in the room, the bedding/ sheets weren't suitable for the amount of heat of the period.
Cost
Nothing. Take photo ID though if you’re staying there.
Location was excellent - 5 mins from Paddington Station.
1. Check-in and breakfast was across the street!Who wants to get up and cross the road for breakfast within a small window of an hour and a half? That came as a shock to me as they didn’t mention it in any their pre-arrival information and it was raining.!
The location and staff were outstanding.
Traffic noise was constant all night. Maybe thicker double glazing. The breakfast time (7-8:30am) was far too limiting for us to enjoy. Would recommend extending to 9:30am
Posizione ottima. Vicinissima alla fermata dell' autobus National Express e alla fermata della metro Paddington
La colazione non è a buffet
Comfy beds and location
Breakfast Small bathroom Very small tv
Posizione, tranquillità, pulizia, colazione, cordialità
nothing
Frühstück sehr ungemütlich, wenig Auswahl
Perfekte Lage Sauber
Enge Zimmeraufteilung, kaum Platz, um die Koffer zu öffnen. Teppichboden überall, was Hygiene erschwert. Keine richtigen Bettbezüge, sondern nur Laken zwischen Decke und Matratze Wirklich billiges und liebloses Frühstück Der Geruch nach dem billigen Frühstück im Hotelzimmer
Gunstige ligging.
Dat er geen veilige stalling voor de fiets was. Buiten aan de weg aan het hek vast leggen . In London niet zo prettig, ook geen beveiligde stalling in de omgeving .
The breakfast was nice the morning staff were lovely
i asked for a room that had double bed, but When we got to the hotel, the man who was on the front desk was not very nice, and put us on the 3rd floor in a room with 2 single beds, this was a problem as my wife is disabled, and found it difficult to get up 4 flights of stairs, i discussed this with the man on the front desk, and all he said was that is the only roon available, and shrugged his shoulders, also we went out for the evening got back around 8.30pm, and when we got to the door we buzzed and the same man who was on reception came to open the door and looked quite upset we buzzed, and then said to us why didnt we use the room key to open the front door, then my wife and i both said you did not tell us this earlier when we got here so how was we supposed to know!! in all it was not a pleasant stay.
Tolle Lage , nettes Personal, Koffer früher bringen zu können
Fenster hat nicht ganz geschlossen
Mark at the front t desk was very helpful and ensured we were comfortable.
J'ai beaucoup aimé le style victorien de l'hôtel, c'était un établissement cosy. L'hôtel est très bien placé entre la station de Paddington et le Hyde Park. Le transport public était donc très accessible.
On devrait prolonger les heures du petit déjeuner. Ainsi, il y aurait aussi plus d'espace pour les clients.
Příjemná obsluha, čistota a skvělá lokalita.
Stejný výběr snídani, male porce. Anglická snídaně nekompletní.
The breakfast and the location was amazing
The shower
L’emplacement est idéal. Le petit déjeuner est pas mal. Le personnel très gentil. Logement assez grand pour 5.
Matelas pas très confortable, et logement bruyant.
La ubicación
Su desayuno carecía de opciones para personas con problemas celiacos
So many wonderful comments to leave, beautiful hotel within a great location the team that work there were welcoming and really friendly.
L’emplacement , le petit déjeuner compris dans le prix, le personnel très gentil
Établissement vieillissant et lit moyennement confortable
位置好,安全性高。插座多方便
整体不错!
Location
We booked before we looked for other reviews besides booking.com. Big mistake. We tried to cancel. They refused. We stayed, and it was obvious that the issues they had with bed bugs, if resolved, were resolved poorly. There were stains (including blood) on the mattress, box spring, and wall. Even after being told, they refused to check, refund, or do anything to remedy the situation. Really disappointed.
La localisation. Chambre simple mais confortable.
Le lavabo de la salle de bain est un peu petit…
位置挺好的。早餐也不错。
整体上都挺好的。
Gute Lage Nähe Paddingten. Viele Lokale in der Umgebung. Zimmer sauber.
Frühstück nur bis 8:30 und da wurden mir die Teller schon abserviert. Keine Auswahl beim Frühstück frisch gebratener Speck und Spiegelei manchmal mit Bohnen oder Würstchen. Wer das mag ist super. Ansonsten nur Toastbrot Butter und Marmelade. Und Cornflaks. Kei Gebäck kein Kuchen. Bad sehr sehr klein.
Lovely location, check out the Paddington basin and floating park. The rooms were clean and staff friendly. We had a fan in our top floor room, much needed. Lovely shower, albeit the bathroom is small.
The breakfast let it down. Our breakfast was included for myself and a child. Only cereal options were cornflakes or cheerios. No yoghurt, or pastries. The cooked option was fried egg, or bacon with mushrooms. I asked for scrambled but told only fried. I am vegetarian so no bacon, please. In the end I had toast. I did not feel this was value for money and thought needs to go into having a bit more selection.
La cordialità e la posizione
La gentillesse et les bons conseils du réceptionniste
La faiblesse du ventilateur
Breakfast was okay.. location is easy to access
It was too difficult to stay in upstairs room because of this hot weather. One small fan is not enough for a family room.
La habitación estaba en el último piso, cuarto sin ascensor, sin aire acondicionado. Pedimos un posible cambio de habitación pero no había. El desayuno muy justo en un espacio diminuto.
Could not ask for a better location. Upon arriving the receptionist greeted us with a smile. Explained the rules. After climbing what seemed a 1000 steps to our room. Room was pleasant just what we wanted. Bathroom was tiny but just right for us. For some reason a towel was in the basin and was soaking wet.
Being on the top floor!!
Love the location; beautiful outlook on mature trees; bedroom / beds comfortable ( room just too hot due to the heatwave; fan provided which was much appreciated!) , breakfast a good start.
heatwave!...stairs! ...would have liked a bedroom on the lower levels! Breakfast quite early in the day
La ubicación, y la relación calidad-precio
El limitado horario del desayuno, y la poca variedad de la misma
Breakfast was nice. Cost was reasonable.
Rooms could have been cleaner. Bathroom was very small. There is no air conditioning and very little way of ventilating the room.
Ничего
Скудный завтрак, тесные номера, нет кондиционера
Great location, room clean and comfy
Breakfast was lacking. Simple full english which there was no choice over (bacon, beans and fried egg)… breakfast room very small. Would be nice to have more breakfast choice
Jättebra frukost
Varmt på rummet
Özellikle resepsiyondaki Mark çok yardımcı idi.
نظافة الغرف ، الموقع ، السعر ، فراش مريح
لايوجد مصعد ، الإفطار مكانه ضيق جدا ووقته قصير والناس تقف طابور حتى يتم ايجاد طاولة
La vicinanza alla metro
Scarsa pulizia, colazione affollata e limitata
Die Lage und Sauberkeit
Dass die Klimaanlage nicht funktioniert hat.
L emplacement des transports La propreté l accueil Le déjeuner
Great location
Small room and tiny bathroom Breakfast was very basic and The breakfast room was very small. We had to wait to have a table for our family Parking in the street was expensive and costed 30£ for the night, this could be easily accommodated for free for the guests.
Le petit déjeuner était bon.
La chambre ne correspond pas du tout aux photos que l'on a vu sur booking. Beaucoup trop petit, pas climatisée, salle de bain trop petite. Bref pas content du tout.
Utrolig dejlig beliggenhed midt i et kvarter fyldt med hyggelige spisesteder og andet. Meget centralt ift. busser og metro.
Virkelig ringe morgenmad, som vi ellers tilkøbte ud fra et billede, som på ingen måder afspejler hvad man får - vi valgte slet ikke at komme på andendagen, men købte ude i byen. Huller i lagner og tæpper og stedet føles ikke indbydende selv til prisen. Ikke specielt imødekommende eller smilende personale.
The breakfast was average The coffee was poor
When I arrived, the Staff member was very unwelcoming. I had not been informed that I needed photo ID. I had already paid for the room, but was told I could not stay without my passport - fortunately I remembered I had a scanned copy on my phone
Très bon accueil y compris au petit déjeuner
Les horaires du petit déjeuner trop matinaux, car après une journée de visite à Londres, nous sommes fatigués L'étroitesse de la douche
Negs god beliggenhed i rolige omgivelser
All over fint, og vi kommer gerne igen - men med alle de gode morgenmadsmuligheder der ellers er i London, så bliver det uden morgenmad
Wij zijn hier al een keer of 5 geweest. Prima uitvalsbasis voor bezoek aan London.
Super Lage und sehr freundliches Personal
Das langweiligste Frühstück, das ich je hatte. Das Bad war sehr klein, so dass man sich für die Benutzung abwechseln musste. Leider hat es auch keinen Lift. Unseren grossen Koffer in den dritten Stock zu bringen war folglich sehr anstrengend.
Very nice calm hotel, very comfortable and relaxing. Nice big family rooms, and superb breakfast. All staff very friendly and hotel very clean and well maintained.
Il silenzio e la pulizia, la discrezione
La poca varietà della colazione
Die Lage
Der Check In nur bis 23 Uhr und das unfreundliche Verhalten des Angestellten an der Rezeption
Conveniently located near Paddington Station around many local facilities (shops, pubs and restaurants). Reception was very inviting and easy check in and out. Decent, but limited breakfast.
Room was adequate as a solo traveller but some areas need some general maintenance but nothing was dirty or distracted from my stay
Die Lage ist sehr praktisch. Durch die gute Anbindung an die öffentlichen Verkehrsmittel läßt sich alles einfach erreichen. Das Personal ist sehr freundlich. Preis/Leistungsverhältnis ist für London sehr gut.
Wie in allen Hotels dieser Kategorie sind die Zimmer klein und eng.
Location. Family rooms available.
Breakfast buffet could be better.
Location
Our stay here was a complete nightmare. We requested a double room but were given a twin room with an uncomfortable bed. The room was on the 5th floor (top floor) with NO lift. Hauling luggage up that many steep stairs is a safety hazard, and the hotel should be forced to disclose the floor level upfront. The room itself was stiflingly hot. While they gave us a fan, there were only 4 plug sockets in total, meaning we couldn't even charge our phones by the bed. The bathroom was absolutely tiny and didn't even have liquid hand soap, so we had to go to the supermarket to buy our own. To make matters worse, the room was overwhelmingly filled with chemical bleach fumes when we arrived, causing an immediate, severe headache. When we tried to cancel immediately upon arrival due to these conditions, the management dug their heels in, refused to cooperate, and demanded a full £130 cancellation fee even after Booking. com support called them directly. Finally, breakfast is served in a completely different building on the other side of the road. Luckily it wasn't raining. Absolutely terrible value and shocking management. Avoid at all costs.
Hotellet lå tæt på Paddington station hvilket var godt
Meget larm fra gaden og værelset vi boede på var meget lille.
La ubicación es maravillosa, a unos pasos de la estación de paddington por ende está muy bien conectado
La limpieza podría mejorar y el personal de aseo y desayuno si bien son amables hacen todo apurándote como para que desocupes rápido todo, en recepción son muy amables y atentos!
Location and room were awesome 👌
I was in the rooms across the road, so some would say the walk across for breakfast was a hassle...but not for me
Location and family room.
Breakfast
La ubicacion excelente 10/10, la habitacion comoda muy limpia, el desayuno rico, me volveria a hospedar alli.
No hay nada que no me haya gustado
Location.
Small room.
La ubicación y la limpieza
No tiene AC
Hjælpsom personale
Badeværelse meget lille. Kun 1 stol på værelse til 2
The staff were lovely and the room itself was suitable. Having a fan in the room was appreciated.
Unfortunately the shower was more of a dribble.
Perfect location for Paddington station and Heathrow express. Room clean but small
No lift so a lot of steps to climb with suitcases!
Excellent hotel
Dejlig beliggenhed tæt på undergrund- og togstation, supermarked og spisesteder. Meget venligt og imødekommende personale. Pænt værelse og hotel. Engelsk stil - hyggeligt.
The location is fantastic. It’s close to Hyde Park and Paddington Station. The staff are friendly and the rooms are adequate.
I’ve never had worse poached eggs in my whole life. The eggs are all cooked in advance, then served cold and so overcooked they are actually hard boiled. I have never experienced a cooked breakfast like that. Some very basic training would help the breakfast staff.
Kurzer Weg zur U-Bahn. Schöne Gegend.
Kleine warme Zimmer. Frühstück gab es im gegenüber liegenden Gebäude. Leider schon ab 7.00 Uhr bis 8.30 Uhr.
Only location was good
Nothing was good
Friendly and helpful reception staff.
Our room was accesssed via four flights of stairs. No lift. No help to get cases up to room. Eggs and beans for breakfast daily despite booking for cooked breakfast and due to size of dining room (small) we had to share a table with strangers for first morning.
Rent og med alt man trenger.
Ingen aircondition og altfor varmt.
Location
Had a bad knee and the hotel has no lifts. I was on the 3 rd floor. Breakfast want the best and it was very small room
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.93/10There were mentions of some dust in rooms and some complaints about small bathrooms.
Service
7.9/10The staff were described as friendly and cooperative, providing good service.
Location
8.44/10The hotel is conveniently located near Paddington station, making it easy to access main areas.
Room Quality
6.39/10Comments indicated that rooms were small and tight, which affected comfort.
Amenities
7.42/10Basic amenities were present, although some items like the hairdryer were not functional.
Value for Money
7.88/10Guests appreciated the value given the location and price.
Food and Beverage
6.93/10Breakfast had a limited serving time and was sometimes crowded.
Overall Experience
7.3/10Overall experience rounded to average due to mixed reviews but satisfactory for the price.