Ibex Fountain
Ibex Fountain, Englischer Viertel, 3920 Zermatt, Switzerland- Public Art
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Luxurious Ski-in Alpenlodge Superior in Zermatt
Panoramic Views and Wellness: Enjoy breathtaking views of the Matterhorn from the sunny slope location. Free access to the modern Zen spa with sauna and steam bath, as well as a relaxation room overlooking the mountains.
Elegant Alpine Rooms: Relax in stylish rooms with free Wi-Fi, flat-screen TVs, and DVD players. Indulge in comfort with bathrobes and hairdryers provided for your convenience.
Convenient Amenities and Services: Start your day with complimentary coffee, tea, and cakes. Unwind in the cosy lounge bar by the fireplace or on the terrace with stunning village and Matterhorn views. Easy access to ski facilities and transportation options.
Book now for an unforgettable mountain getaway at Alpenlodge Superior!
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
2 Double Beds
484-sq-foot soundproofed room, furnished balcony/patio with mountain views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, electric kettle, room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Desk, iron/ironing board (on request), and local maps; cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
Room details
45 m2
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Bunk bed (Variable Size)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
45 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Ambiance, staff, cleanliness
Nothing
de rustige ligging, de comfortabele kamers met balkon, het super ontbijt en de zeer deskundige en vriendelijke eigenaren en personeel.
niets. Door de ligging was het zeer rustig en was het uitzicht op de Matterhorn fantastisch. Het betekent wel dat de laatste 300 meter flink omhoog gaan. Maar in rustig tempo zeker te doen.
Mooie locatie met bergzicht. Personeel was uiterst vriendelijk ontbijt goed geregeld
geen commentaar
Beautiful views, staff were lovely and helpful, breakfast was delicious!
The beam from the bed easy to hit head in the middle of the night
静かなロケーションとマッターホルンがホテルからよく見えます
Wunderschönes Hotel ganz in familiärer Hand, wir bekamen ein Upgrade und konnten aus dem Bett auf das Matterhorn schauen, fabelhaft, auch das Frühstück war sehr hochwertig, wir kommen bestimmt wieder
Outstanding stay! Beyond the beautiful view of the Matterhorn, the space was perfect for our family of 4. We appreciated the included taxi ride upon arrival and departure, the friendly staff and the included breakfast to start off our days!
It wasn't a big deal but the walk uphill from town was a little tiring. That said, it was more important for us to be away from the heart of the town and enjoy peace and quiet.
Matterhornblick aus dem Zimmer, sehr nettes Personal, sehr gutes Frühstück.
Allgemein das z.T. rüpelhafte Fahrverhalten der Taxifahrer in Zermatt.
Great view of the Matterhorn, the rooms are nicely decorated and the robes and slippers made it feel like home. The eggs to order at breakfast and the fresh fruit were a plus.
It is a hike to the property but the view is spectacular so it was worth it.
The room was comfortable and big, and the hotel is lovely. Staff is very friendly. I also liked the complimentary taxi service for arrival and departure (this is for 2+ nights stay) because the hotel is on a hill. The views are amazing.
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Very beautiful boutique style hotel
On the hill that need to walk up to the slope.
Ein herrlicher Blick auf das Matterhorn. Und die familiäre Atmosphäre.
Amazing stay in Zermatt! The property is located a bit up the hill from the town center, but in return, you get peace, quiet, and uninterrupted views of the Matterhorn right from your room. The staff were incredibly friendly and helpful, offering great advice on activities and walks in the area—they even provided free pickup and drop-off from the train station! The room was quiet, spotless, and comfortable, with the highlight being the terrace and its breathtaking mountain views. Breakfast was delicious and generous, featuring local cheeses. A perfect place to stay if you want easy access to town but still feel a little away from it all. I would definitely stay again
Nothing
Super Lage. Toller Blick aufs Horu. Feiner Zmorge und freundlicher Service
Très agréable séjour dans ce bel établissement. Vue sur le Cervin en prenant son petit-déjeuner: un pur bonheur! Les directeurs/gérants de l'hôtel sont adorables et disponibles. Le transfert en taxi, offert à partir de deux nuits, a été très apprécié. Envie d'y retourner très vite.
Très bien
Swietny widok z okna, cicha okolica (poza kilkoma budowami w poblizu), piekny, przestronny pokoj. Wygodna wanna, blisko centrum, bardzo smaczne śniadania. Bardzo miła obsługa recepcji. Taxi serwis
Mimo, że ręczniki wisiały a nie lezaly na podlodze, 2 razy nam je zmieniono, czego nie chcielismy z uwagi na kwestie ekologii. Tylko jedna osoba na sniadaniu to troche malo, moze dlatego Pani nie byla zbyt sympatyczna
Ontbijt goed, personeel heel vriendelijk
On a quiet hill 8 mins walking from downtown, the room was amazing, a 2 storey room with a balcony sponsoring a fantastic view of Zermatt and Matterhorn right in front of your face. The overall interior design of the whole property is a stunning rustic type (e.g. the breakfast area, the rooms, even the spa area). Breakfast was fantastic with great variety but especially quality. Lovely scrambled eggs, cappuccino, nice bread/cheese/ham variety. The staff was relentless (special thanks to Martin) in helping you enjoy your stay. The included spa (used the sauna mostly) was also great at the end of each (long) hiking day).
Nothing significant at all. If I'm nitpicking, I can refer: After a long day hiking, the 8 min walk uphill can be unpleasant, but after hiking 5 or 6h, complaining about extra 8 mins sounds ridiculous.Would be nice to have some pancakes or waffles to go with the various fantastic jams they had, also maybe some more fruit variety.
La gentillesse du personnel ainsi que l’emplacement et la vue magnifique sur le Cervin.
L'accueil L'hôtel
Plus loin que d'autres établissements mais vraiment bien organisé. Taxi, Voucher, livraison des bagages en gare. La grande classe.
Beautiful, clean and quirky
Up a big hill - but what’s t in Zermatt?!
Tot, locația, pensiunea, gazdele deosebit de amabile.
Great views, very zen, lovely staff
All the hills you have to climb to get there! (But that’s true everywhere in Zermatt)
Das Wirte Paar hat perfekt zu uns geschaut. 👍
Wonderful staff at this charming place. A little outside the main strip but an easy walk into town. Would recommended to anyone staying in Zermatt
Vista incrível do Matterhorn Limpeza Estrutura pequena e aconchegante
Milý personál, rýchly check in /out, pekné tiché prostredie s dobrým výhľadom z balkónu , super raňajky
slabšie wifi na balkóne
Authentisch, familiär, fänomenales Frühstück
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The view of the Matterhorn from our porch was great. The room was comfortable. The breakfast was good.
It was a little further from the city center.
Die Aussicht aufs Matterhorn war schon klasse. Das Zimmer gross und geräumig und gefuehlt 1 mio TV Kanäle:)
Das Frühstück war für mein Empfinden etwas mager. Bei dem Zimmerpreis hätte ich mehr erwartet. Aber ist halt Schweiz.
Property was excellent in every way. The location, a bit out of the main town but just a short walk. The view was as described, of the Matterhorn!
Unable to find fault in any way
Friendly staff and cozy room and wonderful views
The room was a little hot
Fantastische Lage, Aussicht aus der Terasse atemberaubend.
Man könnte dort abends auch etwas zum Essen und Trinken bekommen.
Sehr freundliche Leute, TOP Morgenessen einfach super. Gerne wieder. danke
It was very well decorated and staff were super friendly. The room was clean and the view was amazing!
Nothing, everything was perfect! Only con was that it was on top of a VERY steep hill
Great place with fantastic views. Enjoyed the sauna and relaxation area as well as the downstairs living area. Breakfast was also wonderful and staff were very friendly.
Comfortable, clean, safe and good location
Hotel impeccable et personnel adorable. La chambre était parfaite. Bonne literie, belles prestations, belle déco. Très joli établissement que nous recommandons.
Clean - great views - nice breakfast.
Nothing really. It’s a walk up the hill from town - but that’s Zermatt.
Sehr freundliches Personal & feines Frühstück
Keine Kaffeemaschine im Zimmer
Clean, warm, lovely staff! I loved our little patio and TVs all had YouTube/netflix. Views of the Matterhorn were unmatched!
Location was slightly more uphill than I anticipated. Could have had more pastries/baked goods on offer with breakfast. Ran out quite quickly if you were later in the morning.
All the staff are very friendly and helpful! For skiers/snowboarders, the location actually perfect. Balcony is facing Matterhorn, just next to the public view point, therefore it’s on the hill, however you can ski/snowboard directly from route 2 ( through the woods) lol so highly recommend this hotel
The sauna room and overall facilities are of great quality beautiful taste and all was clean and pleasant. Everyone was extremely kind and attentive to our comfort
We couldn’t make the TV work but for us it was no problem. It is not that close to the pistes or the station as we thought from the description.
Ein wunderbarer Blick aufs Matterhorn. Nettes, hilfsbereites Personal, wenn denn da. Abends ist niemand mehr an der Theke. Prima Frühstück.
Zimmer ist spartanisch eingerichtet. Nicht wohlig. Sehr komische Metall-Deckenbeleuchtung, wie eine Krake. Bett ist sehr niedrig. Eine seltsam dünne Zudecke gab kaum Wärme, deshalb holte ich mir eine zweite Decke. Verfügbare Teebeutel abgezählt und wenig Auswahl. Nur mit Lift konnte man sich in den Etage indoor bewegen, ansonsten über eine Aussentreppe.
Very clean, great breakfast, lovely staff, great spa.
Unser Aufenthalt in diesem Hotel war einfach traumhaft! Schon beim Betreten fühlt man sich wie in einem Märchen – die Ausstattung ist aussergewöhnlich schön, mit viel Liebe zum Detail und einer ganz besonderen Atmosphäre. Das gesamte Personal ist unglaublich freundlich, aufmerksam und jederzeit hilfsbereit. Man fühlt sich vom ersten Moment an willkommen und bestens umsorgt. Das Frühstück ist einfach hervorragend – eine riesige Auswahl, alles frisch und von bester Qualität. Besonders begeistert hat uns der unglaublich feine Kuchen, der rund um die Uhr zusammen mit Kaffee angeboten wird. Wir kommen auf jeden Fall wieder und können dieses Hotel von Herzen weiterempfehlen.
The view of the Matterhorn everyday is worth the short uphill walk. Some reviewers complained about the walk, but this gives you an awesome view over the town and the Matterhorn. Incredible views at breakfast as well! The Zen spa is also amazing, however there is no hot tub.
alles war sehr gut, gepflegt und in super Zustand! Kann das Hotel nur wärmstens weiterempfehlen :)
Alles super und nichts zu bemängeln
I loved how private and cozy the place was! It's a little bit outside the town, so you're away from the rush of the town. The owners are adorable and provided special breakfast food for my gluten and lactose intolerant friend. In the afternoon you can eat cake and drink tea for free in the lounge, it's so comfy
Ok this is nitpicky but I prefer a colder room at night and a thicker duvet!
駅から12分ほどの坂の上に宿はあります。 しっかり歩ける人におすすめです。 部屋はとても清潔で広さも十分、それにバスルームの仕切りがカーテンではなく、ガラスと言うところが個人的に清潔感をより感じて良かったです。 また質問があり、出発前にスタッフの方に声をかけるととても丁寧にマップを使って案内してくださいました。 本当に助かりました。
Thank you for including the cost of the Cervino Taxi service from, and back to, the train station with a minimum of 2 night stay. The amazing steam room, sauna, and relaxation area that are included with the cost of the stay was a highlight! I also liked the proximity to a scenic trail to the base of the Schwarszee chairlift. The handmade furniture and decor gave the modern renovation a lot of character.
I was confused regarding the taxi as it’s not a taxi belonging to the hotel, but rather a local company called Cervino Taxi.
The view! The facilities, the friendly staff, the comfortable room and the delicious breakfast.
Friendly and very clean/immaculate
More of a general Swiss/Zermatt thing I think - the beds are not the usual king/queen larger beds but that is not property specific
We loved the view, the staff, the vibe of the lodge, and the room set up was perfect for our family. We absolutely loved our stay and would highly recommend! The staff were so helpful with food recommendations, travel routes, and even played and entertained my kids. They were wonderful!
Our faucet was a little hard to turn on, but other than that we have no complaints!
The Alpenlodge is such a great find! Deborah, Martin, Ellie and the entire staff were friendly, knowledgeable, and incredibly helpful throughout our stay. They provided us with detailed recommendations and went over and beyond despite the Christmas holiday. The spa (sauna, steam room, & relaxation area), view from the hotel, affordable same-day laundry service, and breakfast were cherries on top of an already wonderful experience. I couldn’t recommend this hotel enough.
If you’re looking to go up to Glacier Paradise and/or ski the Italian side, the walk is about 20-30 minutes with a gentle hill upon return. There are other options - including bus and taxi - in getting to the furi/funi/gondola and heart of Zermatt’s town.
Tudo, a receptividade dos funcionários, sempre muito carinhosos e gentis. A vista é de tirar o fôlego. Para mais de um diaria, o hotel manda um taxi para seu check-in e check-out. O quarto é muito bom, tudo de qualidade e charmoso, o espírito de hotel botique. Um agradecimento especial ao Martin e a Elen que tornaram nossa estagia memorável.
Nada, mas é bom ter atenção a ladeira, se for sedentário, chame um taxi.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.23/10All reviews noted cleanliness as satisfactory with specific mentions of clean bedding and bathrooms.
Service
9.7/10Staff were frequently described as friendly and helpful.
Location
9.34/10The location offers beautiful views, with some reviews noting the distance from town as a potential downside.
Room Quality
9.19/10Rooms are well-decorated with excellent views and comfortable amenities.
Amenities
9.42/10Most reviews highlighted good amenities and services like breakfast and transfer services.
Value for Money
9.18/10The value for money is inferred from the consistent high ratings across other categories.
Food and Beverage
9.53/10Breakfast received consistent positive feedback from multiple reviews.
Overall Experience
9.6/10General sentiment was extremely positive, with multiple reviews expressing a desire to return.