Balmoral Lodge

Very quiet and cozy. Excellent mattress. Friendly hostess. Daily impeccable cleaning of the room and delicious snacks. Convenient location, within walking distance of the town's tourist center. And the views from the window are, in my opinion, the best in Queenstown.

The View, Comfortable, Clean, Staff.

Nothing .

Our host Sis was lovely and very helpful with places to visit. The view from our room was beautiful. Room was very clean and bed was comfy.

Balmoral Lodge was a beautiful stay with well maintained facilities, it was a little further from Queenstown making the walk harder to commute, but still accessible from the town centre.

The place was at the top of a hill so making the walk difficult from the town centre, but would be easily accessible by car.

Fabulous location. Cozy apartment with all the facilities. Short walk to all the attractions in Queenstown.

Umfangreiches Angebot an Snacks und Getränken. Tee und Kaffee sowie Nüsse und Spirituosen in der Lounge. Das Bett gemütlich und grundlegend alles sauber Aussicht über Queenstown

Ich arbeite aktuell selber im Housekeeping, deshalb fallen mir vielleicht Details auf. Einige Ecken waren nicht zu 100% sauber aber alles wichtige war geputzt

The room we stayed in was just as we expected; the view from the window was beautiful. It's true that going to the city center from the accomodation requires walking up and down steep hills, but if you're prepared for that beforehand, it wasn't too difficult. However, it might be tough if you're carrying a suitcase.

It's a lovely house on a hill, with sufficient parking space and within short driving distance to the town centre.

As it's a Airbnb style place, there is not much support compared to an actual hotel. But the rooms are cleaned daily, refreshments replenished, basics are there.

Good location and nice view It is too old property and all facilities need to update: 1. the room is no soundproof. 2. water heater can’t supply enough hot water for shower when owner rents out more rooms. 3. The owner always made excuses when you feedback to her

It doesn’t suit for holiday stay

La cama es muy linda, el ventanal de la habitación tiene una vista preciosa. Muy buena ducha . En el living de cortesía hay snacks y vino/licores a disposición. En la tv de la habitación se puede ver Netflix y otros canales

La habitación es pequeña, no hay ni repisas ni ganchos en el baño, se podría mejorar la comodidad de la habitación con solo cambiar de lugar y quitar algunos muebles grandes por otros más pequeños. Hay pequeños detalles para mejorar , iluminación en la entrada ( no se ven las escaleras del estacionamiento) . En mi habitación había una lámpara que titilaba todo el tiempo. No me parece que la relación costo servicio sea la adecuada, pero Queenstown es caro

The room has a view of the lake and backdrop mountains, the location up in the hill makes this possible.

Suitable for guests driving car, as walk uphill is not recommended in the evening.

The view of Queenstown from our room was incredible! Friendly and helpful proprietor.

Bit of a climb to the lodge in the evenings, but view was worth it.

We had a warm welcome by our hostess. Our room was fabulous, large, en-suite with a spectacular view of the lake and mountains.

Everything was excellent.

Very good

No

Great views, very clean and close to town Nice touches like muffins and coffee plunger

The bed is a little too lumpy, not very comfortable

Friendly and helpful owner who even washed and dried our dirty clothes for us, not to mention the breakfast muffins, free chocolates and wine/spirts/snacks in the common lounge area.

The location was great. Our host was exceptional. Made sure we had what we needed. She was very kind and drove us into town for an excursion. Had extra treats for us to enjoy after our day out.

The location is up high. The hill climb was a little tough. Would be hard for some people. The best way around it is Uber. Worth the little cost.

Host was wonderful and went out of her way to do my laundry during the stay. She provided some great recommendations. The lodging has a common room with amazing views of Queenstown and the host put out snacks and wine as a courtesy for all guests.

While the location is definitely close/walkable to town, it is an downhill/uphill walk. I read about this prior to booking but didn't truly appreciate the incline (and note that I am a walker/hiker). While my husband and I viewed it as a workout, others not in shape may not appreciate this aspect.

Balmoral Lodge was a wonderful place to stay, and I truly enjoyed spending our days here in Queenstown. Cis (the manager) was extremely kind to us. We arrived later than our scheduled check-in time, and he waited for us and welcomed us in a great way. She also helped us with a laundry service that was not included, yet he was kind enough to offer it anyway. The view from the room makes everything incredible—you wake up to one of the best views in Queenstown. For the price we paid, I believe it was absolutely worth it. We thought the room would be a bit bigger than it actually was, but even so, I really liked it. The service was excellent, and the room had many thoughtful details such as good coffee, tea, and very good cleanliness.

The only thing that could be improved is the attitude of the housekeeping staff. It felt like they were in a hurry to have us out of the room by 10:30 a.m., otherwise it felt as if the room would not be cleaned. They were not very flexible when we asked to leave 30 minutes later—we requested 11:30 a.m., but it was not accepted. On the last day, they also left the cups we used for coffee and tea unwashed. Aside from that, it is an excellent place to stay, and I would recommend it 10 out of 10 times.

Lovely view from my window.very friendly owner and her dog too. Having a fridge and tea kettle in room was nice as no breakfast is offered by the lodge. The panoramic view from my room was absolutely stunning .

Return from center of town involves a long uphill walk so took a cab up every night . This is not for senior travelers with knee problems . Upper rooms have stairs only and Cis the owner is unable to help with luggage due to her own health .

We had an absolutely lovely stay at Balmoral lodge. It was the perfect base to explore Queenstown. The view from the room was absolutely amazing. The room was so comfy. The owners were helpful and friendly.

I liked everything - the location, garden, house, open area, room, remarkable view to lake. Cis and Bengee are very helpful and warm.

We had an amazing view of the city. Waking up and seeing the mountains and lake from our bed was awesome. The staff was very friendly and available. There was a nice common room and balcony and the staff even offered complimentary nightcaps.

My only complaint was that the property sits above the city on a hill -- it's only a 5-10 minute walk to downtown, but the hill is very steep. However, this is the case for many properties and it's what gave us the amazing view.

Very clean with a comfortable bed & stunning views. Cis was very welcoming & made you feel at home.

Shower pressure wasn’t great & it was a little difficult to get large suitcases up the stairs.

Comfortable room, stunning view

All good

Everything about this place was absolutely amazing ,the view the little snacks left by the host was so thoughtful we will definitely be back it was so clean and smelt beautiful and the host was amazing

There was absolutely nothing not too like

The views here are absolutely stunning! We particularly enjoyed being able to have breakfast in the living area with a clear view of the lake and the mountains. The host was very helpful and very gracious as well. Overall, if you’re looking for an awesome place to stay with an amazing view, this is definitely the place to be.

The parking situation is a bit difficult, but based on how the other housing places and streets looked, this isn’t an issue unique to Balmoral Lodge.

Stunning views, incredible location, warm hospitality. What more could you want! I couldn’t have asked for a better stay in Queenstown

Stunning view

Hard walk up the hill after dinner each night - although this is a tradeoff for the view.

Beautiful views,

Not a suitable accommodation for people with any mobility issues.

conforto é a vista é maravilhosa

gostei de tudo

看湖景的完美的视野

Blocked sink on arrival, the necessity to call a plumber for malfunctioning bathroom tap , the theft of confectionery from our room

Beautifully located just enough out of town to enjoy the quiet and close enough to walk into town (and not too much of the hills back). Not too many guests, so it was relatively quiet/private. The views from the main area were beautiful. Stocked with tea and coffee as well as daily cleaning.

This is just an FYI and didn't overly impact the stay. Note not all rooms have clear views, however, the main shared space provided this. The room didn't have a full length mirrors.

Stunning home, super comfy bed and beautifully decorated! Room had everything needed, and was spotlessly clean, gorgeous garden and our host was super friendly and helpful. The views are stunning and having the lounge with special treats to while away the evening and enjoy the beautiful views of Queenstown was a lovely touch to this wonderful property.

Couldn’t fault it and well worth the walk up the hill

Fantastic views of Christchurch

It was difficult access if you don’t have a car

The location was perfect with a gorgeous view. The room was clean, spacious, and cozy, with great amenities.

风景很好，主人很热情，每天都有打扫。

浴室的设备可以翻新一下，淋浴区漏水

Views, use of the common room and complementary drinks

Bit of a hike uphill from town if you haven’t got a car

Great location and the view was exceptional. The room had very large picture pane windows overlooking the lake and town. The room and bathroom were very spacious.

Very loud and got woken up at 7am on both mornings. The pillows were truly terrible. The incense burning at 7am caused some allergy issues. The room was not well curtained so light just poured in from the top window as soon as the sun rose. Was surprised that the bathroom had no body wash.

An absolutely amazing spot. The view was spectacular and you could really immersive yourself in the beauty of Queenstown.

I didn't have high expectations when booking this room, but I was pleasantly surprised when I arrived. Firstly, the view from the room is breathtaking. Both the bedroom and living room offer stunning mountain and lake views of Queenstown. I particularly like the landlord's cherry blossom tree, which enhances the scenery. I wasn't sure if I would see any cherry blossoms at this time, but I was lucky to catch them. The room is cleaned daily, and the landlord provides fresh local milk.

However, it's worth noting that many of the houses here are located on hillsides. Even though the map shows it to be only a few hundred meters away, it takes a long time to walk there, and the slope is steep. It's advisable to choose a mode of transportation other than walking, such as taking a taxi. We were lucky enough to meet a passerby who drove us there. Once again, I want to thank the honest and kind residents here!

Fantastic location up Queenstown Hill views across the lake and down on the quay our room which was upgraded had everything we needed and our host Sis was really helpful and knowledgeable

Well the fact it was a steep walk back up the hill I suppose but saying that it's good for the heart and we could have always used the car although parking in Queenstown is not cheap

The stay was exceptional! The views of the mountains from the room and bathtub overlooking the gorgeous landscape was incredible. The bed was so comfy and spacious. The location was perfect only being a very short drive to town and my partner and I loved relaxing in the living room, reading and playing cards like it was our home away from home. The room was cleaned everyday and we had an amazing time getting to know the lovely host Cis and her adorable dog Benji. We’d stay again in a heartbeat. Thank you Cis!

Nothing!

The property was convenient and close to town centre. Owner was lovely and ensured we were well taken care of, cleaner also made sure room was clean everyday!

Nothing, I loved the property! Highly Recommend

The room we stayed in had the most incredible view. The lodge was very comfortable and homey. Check in and check out was super easy, staff were really friendly.

Fabulous staff, sensational view. Greeted by the lovely Rafaela who went out of her way to make us comfortable even arriving way early. Terrific room with awesome views They even did our laundry for free Highly recommend

Nothing

The views were absolutely amazing and the lovely Raffie was so welcoming and nice. I can’t recommend this his stay more

Balmoral Lodge was the perfect place to stay in Queenstown. The location is unbeatable—close to town but peaceful with stunning lake and mountain views. The facilities were spotless and well-equipped, and the space felt warm and comfortable. What really stood out was the incredible hospitality—so welcoming and helpful throughout our stay. We felt right at home. Would 100% stay here again. Highly recommended!

A truly fantastic place to stay, and the nicest hotel we have stayed in throughout our 3 weeks in New Zealand. Very friendly and helpful owner and staff, a wonderfully maintained property, super comfortable bed/cosy bedroom, a fantastic spa bath and an awesome view of the beautiful Lake Wakatipu! 😍

What a wonderful place to stay!. Have been to Queenstown many times but first time with kids. The apartment is spacious and thoughtfully equipped with all the comforts you would expect. Proper size laundry, good for storing gear overnight etc. in addition to use of the garage. Very comfortable beds, cupboard space and a spot for suitcases. Easy parking access relative to the room (good if carrying lots of gear). The sound proofing is great- I am a light sleeper and no issues at all- hardly know anyone else is there. Wonderful spa in master bathroom. Loved the lounge and piano too. Kind, friendly and attentive hosts- Rafaela is an Absolute pleasure to talk to. The views do not disappoint at all- just fantastic and having two outdoor spaces to relax is a nice bonus. Very close to town and yes there is a hill if you wish to walk but I always have a car in QT. Next time we will have the upstairs room and the apartment so Mum can come too.

Some of the furniture is a bit dated and the kitchen could use a few more utensils like tongs- maybe an oven proof dish.

Let me just start by saying despite how close this looks, this property is an Uber away from the town centre, only $10, but with how high up it is, its not easy to walk. With that said. I would not choose another hotel to stay at in queenstown, the view from our room was second to none and Sis was a fantastic host. I would highly recommend this property over anything closer to the centre, the uber is worth the views provided and i would more than happily book again on my next visit.

Nothing

The view

Not walking distance

Very good location

Nothing

Very welcoming, fabulous views, great bath and beautifully quiet.

Fantastic view comfortable bed, quiet location

Clean and serviced.. close proximity to main town center

I liked how spacious the room was and the view was amazing!

I didn't love walking through the rest of the house to get to our room.

Cannot say enough about the views, best way to truly take in the majesty that is Queenstown. 15ish minute walk to/from town but the walk back up the hill can be challenging depending on your fitness level. Staff and services were amazing.

None. It was perfect.

Spanking clean, beautiful location and Cici and the team were amazing ! They couldn’t do enough to help and make you feel at home

Nothing

An amazing place to stay in Queenstown. Nothing can beat the view from our room. Beautiful place, very clean and beautifully decorated.

Nothing

Fabulous view and lovely clean comfortable room.

It’s a hike back up the hill from town.

The lake and mountain view at the lounge, very comfortable and relax, also complementary muffin and nuts, and wine.

Location a bit too high to walk up from town center. Need to take taxi or uber every day.

The host was amazingly accommodating when we realized that I had booked in the wrong dates. She was able to make the change for no fee.

nothing

There were a fee light bulbs blown

Stunning views from our window Very friendly and welcoming hostess Very comfortable and clean room Complimentary muffins and wines/ spirits were lovely

Nil

Great place!

Fantastic views of Queenstown from the property. Cis was a brilliant host and gave us really useful information about places to go. We went to Ayrburn on her recommendation and had a wonderful lunch there. The bed was also very comfortable and property was a short walk from the town centre.

It wasn't a big issue, but the walk back to the house was quite steep.