IMG Hotel Rio Quente vs Similar Hotels

Room issues noted, including maintenance concerns but spacious layout.

Rooms are comfortable, with some complaints about mattress quality.

Generally good: guests report comfortable apartments, good showers and spacious rooms, but some note aging items, the need for updates, mattress firmness issues and a missing WC window in one report.

Comfortable rooms with recent renovations praised.

Issues mentioned regarding cleanliness, particularly with bathrooms and maintenance.

Some reviews mention cleaning issues and neglect.

Mixed reports: several guests praised cleanliness and 'limpeza impecável', but multiple reviews note issues (dirty sofa, bathroom box and rodapés with buildup, clogged sinks, and at least one report of no cleaning for days), lowering the score.

Very clean accommodations noted by multiple reviews.

Great proximity to attractions and convenient to navigate without a car.

The location is generally seen as safe and convenient.

Consistently praised: many guests cite excellent, very convenient location ('perto de tudo', 'bem pertinho do Hot Park', 'Local excelente').

Superb location near Hot Park highlighted positively.

Staff described as polite and attentive, providing a standard quality of service.

Most reviews appreciate the courteous staff, though there are minor issues.

Strong positive sentiment: numerous mentions of attentive staff (manobrista educado, excelente atendimento da Rosângela), clear and timely communication from hosts (Ariane), and an overall helpful reception/proprietária.

Friendly and helpful staff mentioned, but some issues with staff training reported.

Good breakfast mentioned, though improvements needed in presentation and pricing concerns.

Mixed reviews on food quality and variety.

Negative remarks: multiple comments about high prices for breakfast/dinner and additional service fees for bar purchases.

Breakfast and lunch are acceptable but expensive for quality.

Amenities provided but with some service limitations like charging for pool access.

Amenities are limited and not well-maintained, such as the game room.

Positive: well-equipped kitchens and complete apartment amenities are frequently highlighted; minor negatives include absence of small maintenance items (e.g., pano de chão) and pool usage restrictions.

Some amenities lacked quality and needed maintenance, as per feedback.

Perceptions of cost with amenities like the breakfast price impacting perceived value.

The price is high for the quality of food and amenities.

Generally seen as good value: several guests explicitly state the stay is satisfactory for the price and above nearby options, though some find food/beverage prices high.

High prices for food and drinks considered excessive.