DoubleTree by Hilton Gurugram Baani Square

اثاث قديم لا يرتقي أبدا بمجموعة هيلتون تعامل موظف الاستقبال جدا سيئ و بالأخص السوفايزر تخيلو يسألني من فين جبت الفلوس يوم طلبت ادفع كاش

كل شي في الفندق لم يعجبني والتجربه كانت جدا سيئة ومخيبة للآمال مما جعلني أغادر في الفندق في الليله الثانيه

Ресапшенс плохо работает, и очень сильно дорого, на ето сумму не стоит ето отель

Location was good

Inroom Service was too slow

Stay was great

Feasibility towards el

It’s very central

Fogografie odpovidaji realite, vse ciste, vynikajici stravovani a bezvadny personal.

Vse ok.

Breakfast menu was good and head chef Prateek gave personal attention to everyone

NA

Everything

Nothing

Clean, very good breakfast, courteous staff

Loads of mosquitoes 🦟🦟🦟🦟🦟🦟 Now scared if me or my family would catch those horrible diseases

To be honest, nothing

The food, café, timings to deliver anything, no space for kids to play around, room smelled of damp, the bathroom door was not at all child proof- it slammed from two sides so quickly that it nearly avoided an accident.

Everything was up to the mark .specially the way they handled my special request

Na

Staff was excellent , breakfast was fine. Gym should have more machines, dumbells, No business centre though the staff were helpful.

Staff was excellent , breakfast was fine. Gym should have more machines, dumbells, No business centre though the staff were helpful.

Food.

Slow room service

Breakfast spread was good

Staff & breakfast

None

16 year old hotel but very nice ambience still and staff also very friendly and supportive.

real grass instead of plastic grass outside area

Nothing

Not clean, bad behavior of stuff

Stay was comfortable

Pool area needs more cleanliness

Service , staff and food

Only waterfall shower head

The hotel was clean, comfortable, and in a great location. The staff were friendly and helpful, and the service was excellent. I really enjoyed my stay and would definitely come back again.

Hospitality and extra care

Everything was perfect.

it was excellent

Staff were friendly and always went out your way to help, no one was rude everyone was very helpful and smiling

No orange juice or apple juice at breakfast and when ordered always took ages to come. My key every morning needed to be re programmed to go back into the room

Nothing in particular! It was just another random hotel, nothing to live the reputation of chain

- Flush didn't work. Despite repairs, it was a struggle to use it - The pool was more like a baby pool, too small. - Room service was too slow. - The bathroom had no privacy. The door had space to peep in, the mesh on the window also had enough space on the sides to peep in.

Everything was excellent from the reciption staff and their hospitality to the room service crew they were cheerful and willing to help us. The resturant experience was also great and the staff were very helpful to cater our needs!

The only annoying thing was Door key will need to be reprogrammed. Some days the room service were a bit noisy when they were cleaning the other rooms

Everything

Cleanliness is amazing, location is perfect, security really good, house keeping was on top, i stayed around 10 days at the double tree and house keeping was amazing (good job tanu). Made me feel like home. security staff very welcoming :),

Front desk not much friendly, (might be a hilton policy). First night of my stay, i ordered dinner from restaurant in room dining and found a dead fly in vinegar onions. I complained to reception and reception passed over to restaurent. Restaurent guy said the onions were from the buffet in the morning and sorry this has happened. We would like to offer you a dessert for this mistake. Crazy, this is not a dhaba you are making excuse. Any how after first night all my meals came from zomato. Gurugram has got some really good food and zomato was my better option as it broke my hilton trust on first day. I had my pick up and drop off booked as well but only got picked up not dropped off by hotel but any how your client sorted it. First room i was in was a deluxe room, the problem with the room is no sound proffing you can hear tv noise, phone ringing, and even toilet flushing from neighbouring room. it was so annoying, then i upgraded to premium room then it was ok but neighbours toilets flushing you could still hear.

My booking was cancelled without any call. No intimation. Very poor service. Called the hotel and they said the rooms were sold out.

Good value for money, they offered me Fire stick to watch Netflix which was a good gesture. Friendly staff.

Все было отлично

Ничего

The staff here are exceptional, they go above and beyond to ensure you have everything you need. From their smiling faces at breakfast to their accommodation of our needs. Special shout out to Aanya Saxena who went above and beyond for my family. She was an absolutely delight to be around and I cannot thank her enough. Also Samir, the best waiter! High recommend

N/a

Very good and as sumptuous.excellent

Very good and enjoyable stay

The cleanliness, my birthday was celebrated. Food was fabulous. My son enjoyed a lot. This is what matters the most

Es gab nichts, was mir nicht gefallen hat. Das Personal war sehr freundlich. Die Dachterrasse mit Pool war sehr schön. Die Zimmer gut ausgestattet und das Bett war sehr bequem. Auch das Abendessen im Hotel war sehr lecker. Und das Frühstücksbuffet war ebenfalls toll. Der Flughafen war schnell zu erreichen. Ich kann das Hotel sehr empfehlen 😀

Staff hospitality, breakfast spread, cleanliness

Nothing

Everything about this hotel is fantastic. During my weeklong stay, I probably interacted with every staff member they had, and I've never seen a more helpful dedicated team. The room was perfect, the food was great, everything was spotless.

In my seven days, there was not a single thing I didn't like.

Everything about the hotel was perfect. Even the area surrounding the hotel was lively.

Fitness center

インドでこのスタッフのクオリティは大したもんだと思う。さすがヒルトン！

特に見当たらないですね。

The staff was exceptionally courteous and always ready to help. Service was prompt, and every request was handled with care and professionalism. Overall, a very pleasant and comfortable experience thanks to the team.

Bathrooms could be better.

Everything was great. Clean and nice smelling rooms. Buffet was delicious

The front office staff were polite and provided quick, efficient service.Breakfast was excellent, and dinner was equally impressive. The staff were very friendly and attentive, clearly understanding the needs of the guests. They were considerate throughout, and everything was neat and well-maintained.The security staff were very polite and helpful, and the bellboy was equally courteous and attentive. Overall, the team was warm and polite, making the experience very pleasant.

There was nothing to complain about—overall, the experience was pleasant and very good☺️

Very clean

NA

Friendly staffs and nice clean hotel

Very courteous staff

Swimming pool area. There were bats flying around in the evening.