Dharana at Shillim - Luxury Wellbeing Retreat vs Similar Hotels

Spacious cottages were appreciated, though details on room conditions were limited.

Room quality received mixed reviews, with issues mentioned about cabin rooms and lighting.

Generally good quality rooms with positive comments on size and comfort.

Some rooms are getting older and need improvement.

Well-maintained ambiance as highlighted by guests, although specific cleanliness issues were not mentioned.

Cleanliness was generally good as mentioned in several reviews.

Some issues were mentioned regarding cleanliness in the gym and the breakfast experience.

Housekeeping could pay more attention to detail.

Nestled in the forest, providing a tranquil nature experience.

The location was beautifully described as having great views and natural surroundings.

The location was mentioned negatively in some reviews but also noted as a good escape from the hustle.

One of the best locations with lots of activities.

Staff were welcoming and attentive, as noted in reviews; but some coordination issues were mentioned.

Service was mentioned negatively in multiple reviews, indicating poor staff management.

The staff was described as courteous and helpful across multiple reviews.

Staff went above and beyond to provide excellent service.

Locally grown food was appreciated, but limited options for dietary needs were a concern.

Food quality was praised, especially in restaurants noted for excellent service.

Food quality received negative comments and was a recurring issue in several reviews.

Food was very good with a wide variety.

Limited activities and sports mentioned, reflecting room for improvement in this category.

Many amenities were either non-functioning or not available, negatively impacting the experience.

Multiple amenities were highlighted positively, but some connectivity issues mentioned.

Excellent amenities for families, including a water park.

Additional comments on the value of experiences provided; food is locally sourced, enhancing perceived value.

The cost does not justify the limited functioning activities and services.

Concerns over food pricing compared to the portion sizes affects perceived value.

Standard quality for this hotel tier.