Padre Joaquim Silvestre Serrão Freire de Palmella
Padre Joaquim Silvestre Serrão Freire de Palmella, Largo da Matriz, 9500-094 Ponta Delgada, Portugal- Statue
- Memorial
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Historic Central Location
Located in the heart of Ponta Delgada, Hotel Alcides offers air-conditioned rooms just a stone's throw away from the Carlos Machado Museum and the Cathedral.
Comfortable Accommodation
Enjoy spacious rooms with cable TV, work desk, large windows, and wooden floors. The en suite bathrooms are stocked with toiletries for your convenience. Free WiFi is accessible throughout the hotel.
Delicious Dining Options
Start your day with a buffet breakfast featuring local products. Indulge in traditional meat and fish dishes at Alcides Restaurant. Plus, benefit from all-day room service, including breakfast.
Experience the charm of Ponta Delgada at Hotel Alcides, where comfort and convenience meet. Book your stay now for a memorable getaway.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
1 Double Bed
205 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 50-cm TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
19 m2
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
3 Single bed (90-130 cm wide)
Room details
21 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The location was ideal. The rooms were very spacious and it had a cozy feel to it The staff was extremely friendly and helpful
Not a thing
L emplacement et l accueil
Super Service an der Rezeption. Uns wurde ein Taxi für den Flughafen (sehr früh morgens bestellt) und das hat alles problemlos funktioniert. Da es zeitlich nicht ging zu frühstücken, haben wir ein kleines Lunchpaket bekommen. Sehr zuvorkommend!
Leider etwas hellhörig.
Chambres, petit déjeuner, silence de la climatisation, emplacement.
Le concert toute la nuit de mercredi dans le bâtiment karaoké d'à côté, les basses se propagent très bien à travers les murs.
Molto più che un 2 stelle, ottima posizione, staff sempre sorridente e disponibile
Struttura un po’ datata ma comunque tenuta molto bene
Ubicación excelente
El ruido en la calle por la noche
De tudo. Boa relação qualidade/preço, atendimento, etc
Estava tudo bem
The location
Taxi could not drive up to the front door.
Great location
Quarto grande e espaçoso. Lugar bem localizado, no centro da cidade. Infelizmente a estadia foi curta (entre as 22h e as 6h), por causa do atraso do voo, por isso, não foi possível apreciar todos os serviços, como é o pequeno-almoço. Contudo, deixaram um box lunch na receção para nós e trataram do táxi para nos levar ao aeroporto. Obrigada!
O espaço em si tem um cheiro a humidade, sentida logo à entrada na receção. Penso que é por causa do clima local. Porém, o quarto era tranquilo e o cheiro a humidade não se fazia sentir.
A wonderful solo stay at this fantastic hotel in Ponta Delgada! The location is unbeatable—right in the historic area close to the marina and just half a block from a convenient little grocery store. The property is very comfortable, featuring great air conditioning, an elevator, and a 24-hour front desk that made everything so easy. To top it all off, they serve a delicious breakfast in a lovely, traditional dining room. Everything about my stay was wonderful. Highly recommended!
Arrivée vers minuit sans aucun problème, chambre spacieuse avec tout le nécessaire,les réceptionnistes ont répondu à toutes mes demandes rapidement sur booking.com. Propriété et literie au top
Choix au petit déjeuner et insonorisation de notre chambre
Excellent breakfast for local standards, clean and nice rooms, VERY friendly staff. The location is perfect, the noisy bars are not a problem as the sleeping rooms are facing the other side.
Zentrale Lage.
Bad war nicjt so sauber
Excelente relação qualidade-preço. Ótima localização.
Nada a apontar.
Hôtel très propre, bon accueil, bien placé dans le centre ville mais silencieux
Sehr gute Lage
Grundsätzlich alles ok.
El trato con los recepcionistas, nos ayudaron mucho en todo lo que necesitamos. La ubicación es buena pero no tienen en cuenta el parking privado.
El parking es complicado y de pago, almenos cerca. Hay opciones que nos recomendaron, pero almenos a 5 minutos a pie y cuando llevas mucho equipaje, pues no es apropiado.
Cafe
Location, service and cleanliness were perfect! Breakfast was awesome!
Right in the city center but not on the main street and cars are allowed so it's quiet. It's a family business and you can feel this on the whole staff. Super nice people and helpful.
I had no problems
Emplacement en plein centre, sympathie et professionnalisme du personnel à l’accueil.
Rien.
Great location, comfortable room and very good breakfast. I had a rrom on the 3rd floor, very clean and quiet.
El personal y la ubicación
Nuestro colchón era duro. Nos despertamos varias veces durante la noche.
Chambre spacieuse, le check-out tardif Personnel très disponible, très gentil et compréhensif : j'ai été malade le lendemain (virus ? indépendamment de mon séjour dans l'hôtel ) et j'ai pu me reposer qqs heures dans un salon derrière la réception, ce, après le check-out. Mon mari a pu profiter d'un vélo en prêt gracieux
bruits de la rue perceptibles très tard
A simpatia dos funcionários e a localização
Embora tenha gostado, o pequeno almoço poderia ser melhorado
Ubicación
El colchón.
Position was very central. Very nice hotel Staff very helpful Nice choices for breakfast I will definitely come back
Hôtel bien situé, non loin du marché, des musées/jardins et des locations de voitures faites en ville.Nous y avons séjourné en début et en fin de séjour : la 1ère chambre était plus vaste et plus calme que la seconde donnant sur la rue. Bon petit déjeuner varié;
Accueil pour les arrivées de nuit un peu compliqué : il manque une sonnette !
Le personnel super attentionné et aidant. La localisation exceptionnelle, au centre-ville et près de tout. Déjeuner très bon et varié.
Rien.
The breakfast was very nice. Everything was stocked well. The variety was good. Something for everyone. The staff was amazing.
We never used their restaurant for dinner since we prefer eating before 7 pm. The restaurant was closed every day between 3 and 7 pm.
Hotel centrale, pulito, personale cortese, vale più di 2 stelle!
Alcune camere affacciano sulla strada pedonale e può esserci un po' di movida, ma nulla di cui preoccuparsi davvero.
Es ist ein ideales Hotel für eine Zwischenübernachtung in Ponta Delgada! Man ist in 10min beim Flughafen aber schon direkt in der Stadt! Gutes Frühstück.
Typisch Ausgehviertel ist es abends recht laut auf der Straße.
Estabelecimento limpo e ótima qualidade preço. Funcionários prestáveis e super simpáticos.
Great central hotel - comfy rooms and helpful staff. Good breakfast. Second time here now, happy again
Location was perfect. The attached restaurant was great quality and good pricing. It was all very good.
Nothing.
hôtel très appréciable pour son confort, sa localisation au centre ville, son personnel accueillant et son petit déjeuner. La rue piétonne peut être bruyante en haute saison mais le double vitrage est efficace. Nous n'avons pas regretté nos deux passages dans cet établissement.
gostamos do conforto, do pequeno almoço. funcionários também eram agradáveis.
as janelas deviam ter melhor isolamento de som. ouve-se muito barulho nas ruas até tarde, não conseguíamos dormir com tanto barulho. fomos para descansar mas ficámos mais cansadas por causa da privação de sono. é uma critica construtiva. porque vamos todos os anos à ilha, e queríamos experimentar este hotel, mas ficámos desapontadas. espero que possam melhorar o isolamento. obrigada
La posizione e la gentilezza dello staff. Inoltre posso aggiungere che nel ristorante si mangia molto bene.
Nulla
Great breakfast, a lot of variety and always fresh. Great location.
The room looked really old decorated.
Nagyszerű elhelyezkedés, kedves személyzet, finom reggeli
A fürdőszoba ajtaját nem lehetett teljesen becsukni
Finom bőséges reggeli, tágas szoba, figyelmes személyzet. A repülőtér taxival nagyon gyorsan és egyszerűen elérhető. A fő látnivalók a szállástól gyalogosan elérhetőek. Autóbérléshez több ingyenes parkoló is 15 perc sétára található, ami nagy segítség.
kicsit talán lehetne változatosabb a reggeli, de amúgy minden finom volt
location is ok to find
the bed is not comfortable. there are flies in the room, we killed 3.
La ubicación del hotel, con relación al centro de la ciudad es excelente.
Mi habitación estaba contigua a una sala de música y ambiente nocturno. No solo se escuchaba la música hasta las 4 de la mañana, sino que además oías los golpes a través de las paredes.
The staff are super friendly. The location is fantastic, it couldn't be better! Love that there was a fridge in the room. Bed is very comfy. Temperature is easily controlled.
Breakfast is ok but not great. There were a few too many flies which made me not try a few things. But the cooked breakfast items were covered so that was ok.
El personal es molt amable. Esta molt ben situat al centre de Punta Delgada. Et deixen les tovalloles per banyar-se al Atlantic. El Restaurant també molt bé.
Esta situat a una zona animada i a la vols dormir aviat hi ha força soroll.
Hotel in ottima posizione nel cuore della città, stanza molto pulita. Buona la colazione.
Posizione top al centro della cittadina di Ponta Delgada.
Struttura non nuovissima, colazione internazionale ma secondo noi non con molto da offrire. Manca il frigo in camera.
Ubicación inmejorable en San Miguel, en el centro cerca de todo lo principal y restaurantes. Muy completo en servicios. Muy buena atención, nos atendió Ana, nos ayudó en todo lo relativo al hotel y visitas en la isla con indicaciones y demás.
Nada, por decir algo que no tiene parking pero es lo mas normal por ubicación. Nos indicaron varios parkings gratuitos próximos al hotel por lo tanto queda solucionado.
Sitio muy céntrico, complicado para aparcar cerca pero es entendible viendo la situación. La habitación que nos tocó tenía el mobiliario un poco vintage, aunque el baño estaba bien reformado.
Mobiliario un poco vintage, dificultad para aparcar coche cerca.
Molto gentili e accoglienti, non ho fatto in tempo a dire che partivo all’alba che colazione e taxi sono stati previsti
This was my second time at the hotel and I am so happy I chose to stay there! I couldn't be more grateful to the beautiful people working at the hotel, always greeting you with a smile, always hospitable, caring and ready to help. Our room was spacious and impeccably clean, breakfast was made up of locally produced foods, there's a lot to choose from for everyone. There's a restaurant on site where you can have lunch and dinner without having to look for a decent place to enjoy local cuisine. There's absolutely nothing to be unhappy about and I sincerely hope there will be a third stay. Thank you everyone at Hotel Alcides, you made our holiday so special.
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Clean, convenient, nice room
Elevator is very smelly
Lo céntrico que estaba, la habitación muy amplia y limpia con su cafetera Y nevera
Un día apenas nos limpiaron la habitación pero fue algo puntual. Y no tenían un tostador adecuado para el desayuno del hotel, el que había se estropeó y ya no pudieron otro
This is a 2-star property, which could probably be classified 3*.
N/A
Das Frühstück war sehr abwechslungsreich und gut.
Emplacement idéal si vous voulez être au centre ville ou proche de l’aéroport. Personnel très accueillant. Chambre climatisée.
Super location.
In jedem Fall war das Hotel besser als erwartet. Gut gelegen in einer kleinen Gasse mit Bars und Restaurants. Das hoteleigene Restaurant war wirklich gut, sehr empfehlenswert! Aufzug war hilfreich, im Zimmer eine Kaffeemaschine und einen kleinen Snack als Frühstück zum Mitnehmen gab es. Das war sehr aufmerksam! Man hat mir problemlos ein Taxi für den frühen Flieger besorgt, das war alles hilfreich und super! Warum ich mein Gepäck am Vortag vor dem Einchecken nicht unterstellen konnte, bleibt unklar, das hätte besser funktionieren können.
Es war slkes gut!
Zeer aangenaam hotel in het centrum. Heel behulpzaam personeel (onmiddellijk tips voor gratis parking, zeer vriendelijke dame bij het ontbijt...). We kregen een grote kamer op de vierde verdieping. Het hotel ligt in autovrij gebied.
Niets.
Location was ideal. It was close to many restaurants and shops, a very short walk to the harbor and main square. The breakfast that was included was nice. The staff here couldn't have been nicer. All at a very reasonable price.
Would have been nice to have a sitting area in the room or a balcony.
Service Aimable compétence Petit déjeuner
Hôtel bien situé, chambre située au dernier étage silencieuse
Viešbutis yra labai geroje vietoje, senamiestyje. Tvarkingas, švarus. Paslaugūs darbuotojai.
Quand nous nous sommes présentés à la réception à 23H30 notre chambre avait été donné à quelqu'un d'autre. La personne à la réception a mis 1H30 pour nous trouver une autre chambre pour finir dans l'hôtel juste en face. Nous n'avons rien payé forte heureusement, l'hôtel a pris en charge la nuitée dans l'autre établissement.
troppo rumoroso
Tot estava súper net, el llit gegant, els treballadors/es molt amables i la localització perfecte.
Per posar alguna pega diria que els coixins eren molt baixos i el matalàs una mica dur.
Avevamo il ristorante sotto la stanza e odori e rumore sono stati impegnativi
Great service and very friendly
Beds lumpy On a main street with cafes so ear plugs provided by the hotel Taxi drop off / pick up outside hotel door complex during day due to cafes using street for seats and tables
Great location. Convenient for a one night stay before taking a return flight home after staying on another island. Front desk staff were nice.
Check-in isn’t until 3 PM. No parking, can’t even pull up in front of the hotel. Breakfast was OK (but the breakfast meats were not to my liking). Cannot comment on the restaurant because we couldn’t get in. Reviews were mixed. By the way, trying to find food in general on a Sunday or a Monday in Ponta Delgada can be challenging. Finding a property with parking makes life so much easier in Ponta Delgada. Lumpiest pillows ever 😀
Très bien situé, chambre très calme, personnel aimable et aidant.
We had a super early flight the next day. The hotel staff accompanied us with a vegetarian breakfast. It was all kept nicely together at rhe front desk when we left. Thank you
Knocking at the hotel door a few times before we were let in the hotel.
La posizione centrale, la camera tripla ampia e pulita. Rapporto qualità prezzo. Cortesia dello staff.
La colazione, in termini di qualità e quantità.
Breakfast was horrible.
Everything
Les habitacions son molt confortables. El personal molt agradable i ens van ajudar en tot moment.
Limpio, buena comida,en pleno centro.
Bueno, en realidad es una tontería pero el detector de incendios emite una luz de noche que parpadea.
L’emplacement dans la vieille ville, Possède son restaurant à réserver car souvent complet. Des locaux y viennent pour les plats de viande. La chambre 111 bien insonorisée malgré la terrasse de l’hôtel d’en face. À noter le taxi commandé par la réception pour l’aéroport 10€
Le petit déjeuner, l accueil, l emplacement
Très bien situé Personnel agréable Chambre bien équipée Branchements électriques nombreux Rangement très bien Lit immense Salle de bain très bien
Rien
Hotel located in the city center, close to the harbour, close to the airport, and close to many restaurants. Very convenient. The bed was great and one of the best we had slept in on the Azores. There was free water, coffee, tea, … And enough storage space. While in the midst of restaurants it was quiet, we had a good sleep. The bathroom also had all needed. Breakfast buffet was nice as well, eggs, bacon, sausage, yoghurts, fruits, cheeses, cake, granola, meat, coffee, juices, … The staff was very friendly. They immediately offered to arrange a taxi for our last day and to prepare a breakfast bag if we had to leave early. The taxi was there sharp on time, and the breakfast bags were ready for pick-up. Price-quality this is the best hotel we stayed at, in the Azores islands. Would recommend!
Bien situé, en centre ville, à deux pas des animations, restaurants. Pas facile pour se garer avec une voiture. Nous sommes arrivés un dimanche soir et dommage le restaurant de l’hôtel était fermé.
The hotel is super central, the room was spacious, it was clean and comfortable and the receptionist was so friendly and welcoming
Everything was great
Lage super, mitten in Ponta Degada. Tolles Frühstück, große Auswahl.
És cèntric.
Està vell. Esmorzar molt bàsic.
Hotel con una muy buena relación calidad-precio en el centro de Ponta Delgada. Está en una de las calles peatonales principales, pero no hay ruido porque las ventanas aislan muy bien. Es mejor hotel de lo que las dos estrellas indican. Las habitaciones son cómodas y funcionales. El baño es muy correcto. Muy buena opción de alojamiento
El desayuno es muy normalito, podrían mejorarlo con facilidad.
Sehr gut gelegen, schönes Zimmer mit Terrasse , gutes Frühstück
Sehr nettes und zuvorkommendes Personal, welches sich um das Wohlbefinden der Gäste kümmert. Zentrale Lage. Grosses Zimmer.
Insgesamt war das Hotel von der Einrichtung her ein wenig in die Jahre gekommen.
Hotel kameralny położony w samym centrum.Dobre śniadania.Dużo różnych napojów mlecznych.Swieże pieczywo..
Brak czajnika w pokoju
Emplacement, chambre trés spacieuse avec café thé et eau gratuits. Petit dej correct.
La chasse d eau
Great breakfast, friendly staff.
Da primeira noite
Em geral o barulho de manhã na último dia
Très bon petit déjeuner avec beaucoup de choix. Emplacement central dans Ponta Delgada mais très calme.
Do taxista que nos levou ao aeroporto
Charming renovated bldg everything was exceptional loved they kept the woodwork the floors The front doors were amazing Just 450 meters from the city gates dining was also wonderful and food was terrific
Literally nothing could have been better Staff anticipated my every need I asked for a fan and one was found for me
Great staff (especially at the reception at night), very central location, comfortable room (once we got moved from the 3 single bed room that we explicitly didn't book - traveling with a baby)
The rooms and the hotel in general could do with a major renovation, everything felt and smelled a little old (and our bed lamp was broken f.ex.). Breakfast was very tasteless and boring. Overall, not the best value for money.
De locatie
La reception è aperta h24. La stanza ampia e anche il bagno.letti comodi, colazione inclusa
La reception in orario notturno non è illuminata per cui l ingresso è difficile da individuare.la persona all ingresso quasi scocciato per il nostro arrivo tardivo.le stanze sono molto datate, puzzano di muffa. La colazione abbastanza basic con qualche prodotto del territorio.il prezzo è eccessivo per il servizio offerto. Utile per una notte in caso di arrivo in tarda serata
La réception ouverte 24h/24h et le personnel sympathique, le grand lit super confortable !, le buffet du petit déjeuner
Tout était bien mais l'hôtel est situé dans une petite rue plein de bars, il faut dormir la fête fermée ;)
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.65/10Some guests mentioned cleanliness issues, particularly with the shower.
Service
9.15/10Several guests praised the friendliness and helpfulness of the staff.
Location
9.15/10The hotel is favorably located near restaurants, bars, and the airport.
Room Quality
7.65/10Rooms were described as older and somewhat outdated by some guests.
Amenities
8.65/10Amenities were generally appreciated, though some noted issues with breakfast variety.
Value for Money
8.65/10Guests felt the hotel provided good value for its pricing.
Food and Beverage
7.65/10Breakfast had praise but was noted for being limited in variety.
Overall Experience
8.65/10Generally positive experiences were reported, with some reservations about noise and cleanliness.