Hillcrest Park
Hillcrest Park, Pembroke, ON, Canada- Park
English
Hotels in Pembroke9.0Exceptional(539 reviews) 
78% match
69% match
69% match
Holiday Inn Express Pembroke by IHG
by Holiday Inn Express
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About this hotel
Convenient Location
Situated directly off Highway 17 in Pembroke, Ontario, our smoke-free hotel offers easy access for travelers. Explore nearby attractions like Canadian Forces Base Petawawa and Bonnechere Caves during your stay.
Modern Amenities
Enjoy a comfortable stay with a hot breakfast, free Wi-Fi, and a flat-screen TV in every guest room. Relax in our indoor heated pool or make use of the microwave, mini-fridge, and coffee-making facilities provided in each room.
Business-Friendly Services
Our hotel features an on-site business center with fax and photocopying services, ideal for corporate guests. Plus, take advantage of our free on-site parking for added convenience.
Book your stay at Holiday Inn Express Pembroke for a seamless blend of comfort and convenience.
Nearby Attractions
Rondeau Park
Rondeau Park, 415, Pembroke, ON, Canada- Park
Pansy Patch Park
Pansy Patch Park, Pembroke, ON, Canada- Park
Memory Garden
Memory Garden, Pembroke, ON, Canada- Park
Rotary Park
Rotary Park, Pembroke, ON, Canada- Park
Kinsmen Park
Kinsmen Park, Pembroke, ON, Canada- Park
Coronation Park
Coronation Park, Pembroke, ON, Canada- Park
The Timber Raft
The Timber Raft, Kiwanis Way, Pembroke, ON K8A 5N9, Canada- Memorial
Pembroke War Monument
Pembroke War Monument, MacKay Street, Pembroke, ON K8A 1B9, Canada- Memorial
Pembroke Waterfront Park
Pembroke Waterfront Park, Pembroke, ON, Canada- Park
The Pioneers of Pembroke Township
The Pioneers of Pembroke Township, Angus Campbell Drive, Pembroke, ON K8A 8K6, Canada- Mural
Riverside Park
Riverside Park, Pembroke, ON, Canada- Park
Important Information
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
BBQ facilities
Lift / Elevator
Luggage storage
Cycling
Safety deposit box
Golf course
Facilities for disabled guests
Non-smoking throughout
Daily housekeeping
Grocery deliveries
Heated pool
Indoor pool
Salt-water pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Access to health care professionals
Delivered food - securely covered
Breakfast takeaway containers
Room Types
Standard King Room
Up to 2 guests19 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room features a 37-inch flat-screen TV, microwave, fridge and tea and coffee-making facilities.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
Standard Room
Up to 2 guests19 sqmQueen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
Standard Room with Two Queen Beds
Up to 4 guests19 sqm2 Queen bed (151-180 cm wide)
This room features a 37-inch flat-screen TV, microwave, fridge and tea and coffee-making facilities.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
19 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
Suite, Multiple Beds
Up to 6 guests27 m22 Queen Bed (150-160 cm wide), Sofa bed (131-150 cm wide)
2 Queen Beds and 1 Double Sofa Bed
291 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide), Sofa bed (131-150 cm wide)
Room details
27 m2
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerDeskMicrowavePrivate bathroomInterconnected room(s) availableDaily housekeepingFree Local callsBlackout drapes/curtainsFree WiFiRoom and bed type depend on availability check-inBedsheets provided
Queen Suite with Two Queen Beds and Sofa Bed
Up to 6 guests28 sqm2 Queen bed (151-180 cm wide)
This suite includes a sofa bed, wet bar and 37-inch flat-screen TV.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
Standard King Room with Mobility Accessible Tub
Up to 2 guests19 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room includes wheelchair accessible grab bars and a hand-held shower head.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
King Suite with Sofa Bed
Up to 4 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This suite includes a sofa bed, wet bar and 37-inch flat-screen TV.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
28 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
King Suite with Mobility Accessible Roll-In Shower
Up to 4 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
28 sqm
In-room amenities
TelephoneAir conditioningHair dryerMini-fridgeRefrigeratorToiletMicrowavePrivate bathroomHeatingSatellite channelsInterconnected room(s) availableAlarm clockWardrobe or closetCoffee machine
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(539 total)
Provider-sourced guest reviews.
6/10
Reviewed Sep 15, 2026Bed en badkamer.
Ontbijt. Niet veel keuze.
10/10
Reviewed Sep 7, 2026Clean, great location
10/10
Reviewed Aug 14, 2026Amenities are all good with laundry too.
4/10
Reviewed Aug 13, 2026Desayuno muy escaso,
Ascensor, moqueta, sucio
10/10
Reviewed Aug 4, 2026Cleanliness, breakfast was the best we’ve had yet.
Nothing
10/10
Reviewed Jul 9, 2026Everything was perfect.
8/10
Reviewed Jul 8, 2026Easy access to hotel and plenty of parking. Hotel room was clean and the maintenance staff very accommodating.
The staff that was working this visit wasn't very friendly, compared to staff on other visits.
10/10
Reviewed Jul 2, 2026Customer service you wish every hotel offered Michelle M on front desk Warm and friendly Courteous, polite and listening Efficient and professional Outstanding customer service Absolutely made the stay
10/10
Reviewed Jun 28, 2026Nice stay
Missing a spa
10/10
Reviewed May 31, 2026Staff was great, room was very clean, beds comfortable and excellent hot breakfast. Overall we will return!!!
Nothing, it was all fantastic.
9/10
Reviewed May 31, 2026Clean rooms, comfortable beds, friendly employees
-
8/10
Reviewed May 27, 2026The room was bigger than i expected and allowed for me to be real comfortable.
The breakfast was slim pickings in terms of choice with not much on the side of healthy.
10/10
Reviewed May 23, 2026I returned to the Holiday Inn Express Pembroke after 11 years. There have been a few updates since then and overall, the excellent quality of this property has been maintained to a high standard. What's improved even more; the staff engagement, friendliness and helpfulness. ALL staff had such a great positive attitude!! This time, I was in a bigger suite with a kitchenette area. Although these suites have connecting room doors, those doors appear to be heavy steel construction and I never heard anyone. (the room was very quiet). Liked: - Bed Comfort - HVAC system - Updated high def. TV - Extremely clean - Large breakfast area with adjacent lounge area
10/10
Reviewed May 19, 2026Good location easy access, close to Irving Gas Bar and Restaurant (the best pies!)
Would have preferred bar soap, but small disappointment.
1/10
Reviewed May 5, 2026had to go to a restaurant instead
smell of sewer gas throughout lobby upon arrival. smell of sewer gas on 4th floor as soon as we exited room.
10/10
Reviewed Mar 24, 2026Location and overall experience
N A
8/10
Reviewed Feb 12, 2026Breakfast was great, beds comfy, love the dove products
Would be great if breakfast could b offered at 6am on weekends
9/10
Reviewed Feb 11, 2026Clean, quiet and good breakfast. Friendly staff.
10/10
Reviewed Nov 30, 2025This was a surprisingly good stay. Excellent value, modern good size rooms. Very friendly staff and overall a positive experience
9/10
Reviewed Nov 9, 2025Location of restaurant, very good restaurant excellent
One of top 3 hotel stayed at
8/10
Reviewed Nov 3, 2025It was a nice, clean standard room with expected service and breakfast.
10/10
Reviewed Nov 2, 2025Room size, bathroom shower, calm view etc
Breakfast options were limited
2/10
Reviewed Oct 23, 2025Reserved a room for two nights for business purpose. On first night on arrival found that no power available. Hot staff still wanted me to check in dark room without power otherwise I lose reservation for one night. Being a good customer to IHG/Holiday inn went back on 2nd day to stay for two nights. Still This property management charged me for a night i did not stay/check in due to power unavailability. There is no respect for being a loyal gold elite IHG member at this property.
8/10
Reviewed Oct 9, 2025Propre, bien situé
Pas bornes de recharge rapides disponibles dans la région.
10/10
Reviewed Oct 8, 2025Clean and comfortable
10/10
Reviewed Oct 7, 2025Great staff, they take great care of the pool. The hotel lobby was very clean and accessible.
NA
10/10
Reviewed Oct 6, 2025This is possibly THE nicest hotel I've had the pleasure to stay. Amazing breakfast choices too!
6/10
Reviewed Oct 5, 2025Rooms were great, cable tv needs to updated. Especially during baseball playoffs
10/10
Reviewed Oct 4, 2025Nice and clean.
10/10
Reviewed Oct 3, 2025How clean and friendly all the staff were it made our stay lovely. The breakfast also each morning was perfect could not fault it
Maybe say about night blind in room as we had to call down to reception as too bright until they told us about blind behind net curtains
10/10
Reviewed Sep 30, 2025The place was clean and quiet, and everything - doors, plumbing, internet, etc - worked (which is more than can be said about a lot of places these days).
3/10
Reviewed Sep 29, 2025Everything was excellent except the fact that the TV didn't work.
Couldn't get the TV to work although I followed the instructions. This is the second time that this happened. Will not be staying at your hotel again.
10/10
Reviewed Sep 25, 2025Friendly, attentive staff, clean room and gym facility, good breakfast. Also nice, quiet location, 5 min drive from downtown. Would stay there again!
10/10
Reviewed Sep 20, 2025Mooi en verzorgd hotel in een rustige omgeving de kamer was zeer netjes.Het personeel was vriendelijk en behulpzaam. Het ontbijt was verzorgd met ruime keuze en lekkere pannenkoekjes de ontbijtdame was heel vriendelijk. De bedden waren prima
10/10
Reviewed Sep 18, 2025It was a good location
10/10
Reviewed Sep 15, 2025Friendly staff, convenient location!
8/10
Reviewed Sep 14, 2025The breakfast was great compared to other hotels
6/10
Reviewed Sep 11, 2025La chambre spacieuse avec cafetière, micro-ondes, réfrigérateur.
Anglais obligatoire, le personnel ne parle pas le français et ne se force pas à le parler. Petit-déjeuner restreint et sommaire uniquement du miel et du sirop d'erable, pas de confitures ni Nutella. Pas un bon rapport qualité prix. Tres déçu et pourtant j'ai dormi dans plusieurs hôtels de cette chaine
10/10
Reviewed Sep 7, 2025The staff was very helpful and empathetic.
8/10
Reviewed Sep 7, 2025They let dogs in so you’ll hear barking from time to time and while having breakfast, there was a huge dog drooling all around where you pick up your food.
10/10
Reviewed Sep 4, 2025Got there late due to various travel problems. Check in was very smooth and easy.
10/10
Reviewed Aug 30, 2025I liked how close it was to our destination but also the staff were great real friendly and there was lots of people using the pool and gym when we came they did amazing at keeping on top of stocking towels and keeping the area clean in both areas as well as elevators and hallways.
9/10
Reviewed Aug 29, 2025It was very quiet, no street traffic no loud noises from outside, was very close to the main highway.
The toilet made very odd noises when you flushed it, it sounded like a kid crying. We did not report that to Management because we figured that it was just the way that plumbing worked. Also, the office chair was very uncomfortable and I would not want to sit at the desk and work for very long. If that was the chair I had to sit in.
8/10
Reviewed Aug 27, 2025Everything was good! Friendly staff. Nice pool and breakfast was great!
No hot tub
9/10
Reviewed Aug 27, 2025Der Pool war gut. Das Frühstück war lecker- es gab 2 verschiedene Omeletts.
Die Lage ist etwas abseits.
9/10
Reviewed Aug 24, 2025The room was large, clean and comfortable. Location was great.
Breakfast selection was limited but okay.
10/10
Reviewed Aug 24, 2025I had a fantastic stay at the Holiday Inn! The hotel room was clean, and the breakfast was excellent. I also want to thank Expedia for their assistance in booking a new hotel after my initial booking was full. It was stress free experience booking. Thank you!
2/10
Reviewed Aug 24, 2025I called on the evening of July 21st for a room and told them I was travelling with my dog. The front desk attendant said that they had a room for me and I told them I should be there in about 20 minutes. Upon arrival I checked in and asked them why they needed all of my information as I was an IHG member and it should be on file. They told me they could not find me under my name so I told them to look under my wife's name and they found it. I told them that my wife had passed away late last year and I did not have a chance to change the profile. Once booked in, I then walked my dog past the front desk in plain view of the attendant and went to my room. Later in August I received my Visa statement and noticed that the charges at the Holiday Inn in Pembroke were unusually high. I called the hotel and the person (Sabrina) I dealt with told me that I never told them I had a dog and that is why they charged me for the extra cleaning for the room. She also added that when I checked in I told the front desk attendant that I had two dogs but my service dog passed away. After which I replied I have travelled extensively through North America and always told the Holiday Inns that I stayed at that I travelled with a dog. I told her to check my previous stays and I mentioned several. I also told her to call my vet to see if I ever had a service dog. She replied that Michelle or Lorraine (manager and head of housekeeping) would get back to me on Monday. No one called me and when I called back, Sabrina told me I could talk to the front desk attendant who took my reservation. If I wanted to sneak my dog into a "non dog" room I don't think I would have brushed her and left the hairs in the garbage can in that room. I would never stay at an IHG hotel again as their are other chains out there that would not charge you if they make an error. I travel down South every year and I stayed at IHG hotels at least 4 times a year but this is it.
8/10
Reviewed Aug 23, 2025Close to highway
Not much, just the Loud ac in room / few missing items for breakfast
9/10
Reviewed Aug 23, 2025I like the complimentary electric vehicle charging. I will likely stay there again or recommend it to friends because of that.
6/10
Reviewed Aug 23, 2025Bathrooms dated. Small bath tub. Pool walls were slimey. Comfy clean beds, great staff surprisingly delicious breakfast wide variety of food and all fresh and constantly restocked, above avg for hotel breaky. Over all, for what you pay you get 7.9/10 work of your money.
10/10
Reviewed Aug 23, 2025Staff were very friendly and helpful
10/10
Reviewed Aug 21, 2025All good! Friendly and helpful staff.
10/10
Reviewed Aug 18, 2025We had a great stay! Everything was top notch and the staff were super helpful!
9/10
Reviewed Aug 17, 2025Lovely, clean, quiet hotel. Very comfortable bed. Breakfast was very good.
N/A
8/10
Reviewed Aug 14, 2025Client service was very good, they were friendly and polite. Room itself was nice and clean each day of my stay.
10/10
Reviewed Aug 13, 2025Excellent customer service!! Everyone is so nice here
10/10
Reviewed Aug 13, 2025Had a great stay. Reception was friendly. The hotel looked new and clean.
6/10
Reviewed Aug 13, 2025Like the simplest way of checking in the staff are very considered especially when I had my heart attack The only upsetting thing was that the phone did not work in the room when I went to dial the desk I had to use my cell phone to call 911
10/10
Reviewed Aug 12, 2025the hotel check in was really easy and my nephews love how fancy it was. we headed right for the pool which is clean and refreshing. the room is clean and the beds are comfortable. 10 out of 10
10/10
Reviewed Aug 9, 2025New hotel with a friendly staff and clean rooms, what more could you want?
10/10
Reviewed Aug 8, 2025Staff was very friendly, the breakfast was great, i would definitely stay here again
2/10
Reviewed Aug 5, 2025Customer service was lacking, pool was scummy, dirty used face cloth in the shower stall. Opened can of beer left in the fridge. We had to switch rooms, air conditioning was not working. We were moved from the suite we paid for and moved to a room for disabled people. So did not get what we paid for. Spent the Monday out in town came back to room and we were locked out of our room. No apologies no explanation. Customer service was rude. Will not be returning.
10/10
Reviewed Aug 3, 2025Beautiful grounds
10/10
Reviewed Aug 2, 2025This was a good stay, and we enjoyed how clean the room was and especially the kindness of the staff.
10/10
Reviewed Jul 31, 2025Staff was very friendly, good breakfast & the place was very clean. Definitely recommend staying here & will be back!
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean rooms
- •Friendly staff
- •Great location
- •Good breakfast
Areas to consider
- •Limited breakfast options
- •Issues with room amenities
Cleanliness
8.58/10Clean room and clean hotel lobby were mentioned positively, but frustrations with room conditions affected overall perception.
Service
9.55/10Staff was friendly, helpful, and attentive in multiple reviews.
Location
9.59/10Consistently praised for its great location near amenities.
Room Quality
9.04/10Rooms were noted as clean and well-maintained, with only minor issues mentioned.
Amenities
9.07/10Positive comments about gym and pool facilities, though some breakfast options were limited.
Value for Money
8.53/10General sentiment was positive but some guests felt the value could be improved.
Food and Beverage
8.58/10Breakfast options received mixed reviews but noted as generally good.
Overall Experience
9.05/10Overall experience was positive despite some minor inconveniences.