Adam and Eve
Adam and Eve, West 31st Street, New York, NY 10199, United States of America- Sculpture
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Stay in the Heart of Manhattan
Prime Location: Situated next to Madison Square Garden and Penn Station, the Fairfield Inn & Suites offers convenience at its best.
Modern Amenities: Enjoy complimentary Wi-Fi, a rooftop bar with stunning skyline views, and in-room essentials like a 37-inch flat-screen TV and a coffee maker.
Convenience at Your Fingertips: Stay active at the fitness center, benefit from concierge services, and relax in the lobby with free newspapers. Plus, with Times Square just a short stroll away, the best of Manhattan is within reach.
Book now for an unforgettable stay in Midtown Manhattan!
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
42 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
23 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
23 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
42 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
City View
In-room amenities
2 Double Beds
237-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 37-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Weekly housekeeping, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
22 m2
City View
In-room amenities
1 King Bed
237-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 37-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Weekly housekeeping, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
22 m2
City View
In-room amenities
2 Queen Beds and 1 Double Sofa Bed
237 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 37-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide), Sofa bed (131-150 cm wide)
Room details
22 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
42 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
42 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
El precio podría ser más amigable
The location to MSG is perfect! If driving in yourself and parking at Dock parking, leaving is a breeze. The staff were exceptionally friendly and accommodating. Rooms were clean.
The beds and pillows weren’t comfortable.
The location is superb and also the all day coffee and tea bar. The shower is one of the best.
I was given a dark and rather gloomy room at first, and in fairness to the staff, it was changed immediately to a better one after I asked for it. But I do wonder why that was necessary if a better room (in the same category) was available in the first place. Also, housekeeping missed my room twice.
The staff were all so nice. It was great that we could leave our luggage before we checked in early in the day.
Location to concert Shower pressure
Not being able to check in early No fridge in room
The bed was super comfy and the location was perfect.
Love the covinence
The new staff that I have never dealt with., and we have stayed there alot and never had issues til this last visit
En general bien
Me cobraron el total de la estadia diciendome que solo pasaban mi tarjeta como garantia. Ya la habia pagado antes a traves de Booking. Hasta la fecha no me lo devolvieron. Me la cobraron y no me dijeron nada. Me entere cuando llego el resumen de mi tarjeta. Pesimo !!
Piękny widok z pokoju (dostaliśmy pokój na 20 piętrze:)), wygodne łóżka.
Śniadanie na poziomie dobrym, ale nadal mało warzyw, jajecznica z proszku i mnóstwo słodkiego jedzenia na bufecie śniadaniowym.
Convenience, amenities, great staff, awesome bed, great breakfast.
Estupenda ubicacion, junto a Penn station. El personal es amable. El desayuno tipo buffet muy bueno, merece la pena.. La habitacion para 2 adultos y 2 niños algo justa de tamaño pero comoda. Cafe e infusiones disponibles en la entrada para servirse durante el dia. El gimnasio esta bastante bien.
Es importante fijarse en la reserva si incluye las tasas e impuestos, ya que hay impuestos por cada noche y si como en nuestro caso son 5 noches la cantidad a pagar de mas no es nada desdeñable...
Location!!!!
Nothing
Great location, friendly staff
Room smelled kindve weird
La posizione dell'hotel era molto buona per localizzazione e raggiungere i posti strategici da visitare. La vicinanza con la stazione dell'air train e la metropolitana è un plus per muoversi senza ausilio di taxi per raggiungere gli aeroporti. La stanza era di buone dimensioni , pulita e dotata dei comfort necessari. La colazione è risultata soddisfacente e variegata, seppur non avevamo esigenze particolari.
Accoglienza: migliorerei il lay out dell'ingresso per effettuare l'accettazione per poter raggiungere meglio il desk e cambierei alcuni suppellettili perché ormai datati e rovinati. non è piacevole entrare e girare tra i divani con la sensazione di essere ignorati
Tiszta szoba, svédasztalos reggeli. A rooftop bár isteni volt!
A reggelinél lehetne nagyobb választék.
El llit
Habitacio petita no donen espardenyes aigua de benvinguda pagant 6 dolars l ampolleta uns impresentables i l esmorzar poc v variar i de qualitat pessima
The location is superb, just in front of Moynihan Train Station. It's convenient for travelers who traveling to JFK airport by LIRR or Amtrak from another States. The room is clean and not too big (I think it's standard size in NYC hotels), but the bed is comfortable. The breakfast was good, not too many option to get the protein. The staff who assisted us for check in and check out were great, one of them assisted me to printed my paperwork for free in the lobby area. Thank you so much.
The Air Con is loud when the fan is on.
Location is great, right in front of penn station, value is great for new york and they keep your bags before and after you stay with was a plus. Basic breakfast included.
La ubicación, en el centro de todo Manhattan. Instalaciones modernas y poco ruidosas..El desayuno.
Tuvimos un problema con el aire acondicionado la última noche y no lo pudieron resolver.
Comodo y bien ubicado
Faltaba una heladerita
Perfect location if you come by train. Comfortable bed and roomy bath. Breakfast is good and room to eat there.
Rooftop bar was too crowded for us to stay and enjoy our drink. Pretty expensive drink to sip in the room
Nice foyer and breakfast. The location to MSG and Penn station Rooftop bar and patio I had lost my Apple Watch and didn’t realize y til I got to the airport. I worked with the hotel and they did locate it and I was able to get them to send it back to me in Canada. Prompt attention to my situation
No view from room when same had been requested. Ok room not fabulous but good
Perfect location!
Staff wasn’t happy. Room smells feet
I never received an invoice after asking since months.
I loved the location, the city view from our room, and the front desk staff was amazing!
They didn’t clean the room on the 3rd day and the breakfast was just ok. Other than that everything was fine. The room was clean and served its purpose.
The location is great, the staff was very helpful. Great stay overall, room is very quiet.
The elevators were very slowly, breakfast not included vegetables.
Location
Reception staff was great ..breakfast was really nice not continental...
Housekeeping awful constantly calling and still no regards to I went to receptionist that only way it got done .
La situación
Wonderful location, good value for the city, and comfy beds. The shower was spacious and very nice. The staff was very friendly and attentive.
The elevators were a bit frustrating. At one point one of the three elevators wasn’t even functioning. When we checked out, we waited well over five minutes and then ended up having to take the stairs down with suitcases from the 10th floor.
L'emplacement, le petit déjeuner varié, la climatisation, le café à disposition dans le hall, peu d'attente aux ascenseurs malgré le grand nombre de chambres. Le point fort de l'hôtel est son emplacement, juste en face de Penn Station, qui nous a permis d'aller à Manhattan et dans le New Jersey très très facilement!
La douche fuyait, impossibilité d'ouvrir la fenêtre, les serviettes changées une seule fois en 5 pour un séjour de 5 nuits. Pas de réfrigérateur, et en période de fortes chaleurs c'était regrettable. Les chambres sont chères, plus de 300 eur la nuit mais c'est Manhattan.
Cama muy confortable.
Desayuno , poco variado. Faltó fruta
Only the location
Facilities poor Breakfast option too limited Room size s too small compared to cost you pay per night Bathroom tap was broken
Location, helpfull staff, all day(time) coffee downstairs, baggage check in upon early arrival/late checkout, small snack-store downstairs
Roof-top bar a classic „add-on“, nice to have but much to noisy = canˋt enjoy. Because roof top is so small it gets easily crowded, even more noisy then. If they would open roof-top for just coffee already in the early mornings, like till 9AM or so, for early rises quick coffee-dosis, would be a great add-on.
- heel centrale ligging, je bent snel overal (te voet of met metro) - ruim ontbijtbuffet (ook voor de kinderen) - nette kamer met comfortabele bedden
Niets specifiek.
Excellent Staff, excellent location, very comfortable room, very good breakfast . Very walkable to Penn Station, Madison Square Garden, Central Park and Times Square
I say this with complete understanding that this is New York City 😊 but $425/ night is steep. Again, it's Summer in New York 😊
l emplacement est le gros atout de cet hôtel près de tout
je n ai jamais vu un établissement aussi sale de ma vie. Le tapis de l entree et les fauteuils sont dans un etat éprouventable. le personnel est fort désagréable on a l impression de déranger tout le temps. Le petit dej ferme à 9h30 mais à 9h00 tout est déjà vide et non rempli
La ubicación inmejorable
Me cobraron servicio de taxi automático a mi tarjeta de crédito y el conductor también me cobro directamente- pague el servicio 2 veces envíe una consulta al hotel y no me respondieron-
Awesomeness
Awesome
מיקום
היה מים קרים כל יום במקלחת!
Location
It's summer it's hot and the only place you could get a drink was on the roof crowded noisy with inadequate quote snacks
Great location to Penn station and times square a short walk
Nothing
Location
No daily room service and the bath products you supplied was empty and not able to get it replaced. asked for towels and had to call back again no one delivered them.
I like that’s it’s across from the train station.That there is complementary breakfast but the times could be better some ppl are coming from concerts the night before and will miss breakfast.
Our ac was broke and no one accommodated us .It was til today they was like oh really .But the engineer knew and told us how to work til it was fix .
Location!
The staff never reaponds
I never got a response from the staff
Great location opposite Penn Station. Great for train travellers and people travelling by train from NY airports Rooms airy & clean Staff helpful with questions / enquiries Liked hot & cold drinks available in reception area
Could offer drinks & nibbles for a couple of early evening hours as now being offered by other hotel chains
I love the comfort of the bed . I slept like a baby lol
The location. Close to Madison Square Garden and Penn Station. The rooftop bar and breakfast.
The air conditioner in our room didn’t get very cool.
N/A
N/A
Localização exepcional - há alguns passos da Madison Square - fácil acesso a uma séria de ótimos locais
Check-inn as 16;00h - Really.........
Close to MSG and Penn Station. The staff are terrific and very accommodating.
Tudo ótimo
Great breakfast
Great
Muy cerca a Penn Station para ir a todos lados y sus instalaciones
Falto frutas frescas pero por lo general bien
Clean and roomy
N/A
Ubicacion y comodidad
La ducha tenia muy poca potencia
房间非常干净整洁 很满意,交通便利,第二天去JFK很方便
房间再大一点会更好
L’emplacement est parfaite, on peut tout faire à pied et près de la station de métro Penn. Juste un petit bémol, il n’y avait pas fruits au déjeuner autre que des oranges. Sinon, tout est parfaite. Le personnel est très gentil et un stationnement payant juste à côté.
We booked a city view room and it worth it, view was great! Room was clean and spotless, very convenient to public transport and restaurants, hairdryer was great!
Rooms are VERY small, parking not included, very limited options for breakfast, bathroom sink was tiny, no body lotion amenities not even a free water bottle, hot days in NYC and AC was not powerful, definitely value- price criteria was not met.
The location was fantastic, the room and bathroom were clean and the staff were courteous. Breakfast was adequate.
The room was very sparely appointed and had absolutely the bare minimum in terms of amenities (plastic cups, no dental kit and barely serviceable coffee maker). Also, the coffee service at the reception was not well stocked.
Die Lage war Top.
Die Sauberkeit und Auswahl im Speisesaal und die Größe des Zimmers. Vermutlich liegt dies an der Stadt New York
Ubicación
Desayuno muy básico
Location
The roll in shower had the soap, shampoo and conditioner fastened to wall. I am in a wheelchair, you cannot reach them while sitting on shower bench.
Very nice hotel. Roof top dining was cool also.
The location was amazing. It was across from Madison Square Garden. Easy access to Amtrak and subways. We had an early train in and a late train out. They held our luggage on both arrival, before check in, and departure day, after check out, so we didnt have to lug it around until our check in/train time. Clean place, friendly staff, and really good breakfast that was included with our stay. Beautiful roof top bar/lounge with pub style food.
Everything was fantastic!!
First and foremost I want to thank front desk agent Shea...she is such a friendly and helpful person and always wears a smile. She's a big asset to this hotel. If you're here for a game at MSG, then this hotel is it...just a minute walk away! And if you're planning on leaving on Amtrak, well, Penn / Moynihan are just across the street from this hotel Again, great location! Thank you! Alvin from Canada
Marc and Charles were fantastic! They were super helpful at the front desk. The rooftop also was excellent.
The room was clean
The public areas smelled, the furniture and overall building appeared a bit run down and not maintained and the breakfast was stale and tasteless
Wonderful hotel, helpful and friendly staff. Rooftop bar a huge bonus. Great breakfast selection. Location.
Nothing
Convenient to Moynihan
The check in was slow after a long international flight. But worse, I took a shower in the morning and the steam set off the smoke alarm in the room. I called the front desk several times without answer. When they did answer they said they would send someone. I was getting a headache so dressed quickly and checked out. When I did the front desk seemed very unconcerned that I had to put up with the noise for 45 minutes without resolution - “I called engineering”
This hotel is located only 5 min foodwalk to Penn station, The building is nice and the room was good. The bed was ok, bathroom was good. They offer also a complementary breakfast. It’s ok but not outstanding. The whole staff was outstanding and very helpful. The location in Manhattan midtown and the great staff were perfect.
This is the 3rd time we stay in this hotel. We like the location which is very convenient for us, the rooms are a decent size, the view is great on the higher floors and the stuff is nice and helpful.
They used to have cold water served 24/7 in the lobby and not anymore. But other than that, everything was good.
Hun i resepsjon var sur og grinete. Flere ganger. Stay out
Ok, men ikke hyggelig hun i resepsjonen. Lurte meg til og med for to dollars ved veksling til mynter. De andre var bra.
the location
I didn't like the breakfast
Posizione e servizi
Pulizia complessiva
The Hotel is opposite Penn Street Station. Staff are friendly and helpful. The room was quiet and comfortable. Good storage and Wi FI. Very good shower. Breakfast was OK.
1) Being told a room was blocked for me and then, later, when I came back, it was not available. All sorted out shortly afterwards. 2) Too many towels left in my room despite my requests. 3) Guest Laundry facility useful but expensive.
Clean, quiet, cool room. Looked after our bags all day until check in at 4. Friendly staff.
Room was ok but a bit small for 4. Could have provided larger free water bottles. Breakfast was simple but ok.
Ubicación , aunque en la esquina nos robaron la maleta , sin embargo , es una ubicación privilegiada en NY para ir a cualquier parte
Limpian la habitación muy tarde , me tocó 2 veces solicitar la limpieza porque eran 4:00 p.m y no la habían hecho Desayuno demasiado básico
Great location and helpful staff especially Che
N/A
Does The Job. Location Next To Penn Station is the real winner here. No issues with the elevators like some other reviewers are saying. Room was small, but it’s NYC so space is at a premium. Room was clean and comfortable. The only issue I had was the room could have come with a mini fridge. The area is good; there is a 24-hr CVS around the block where you can grab sundries, snacks, and beverages. The hotel is also convenient to the subway (A,C, E lines). Great location for attending MSG events as well. I would stay here again.
Wasn’t get in and out of the city driving. Close to train station and mid town.
Excellent value for the location
The staff had the charming NYC surliness.
Eh good place to lay over for train
Typical NYC extortion
Supertrevlig personal och läget var helt perfekt
Läget
Great location next to Moynihan Hall / Penn Station and close to MSG! It is also close to K-town, good sushi restaurant (Blue Ribbon), Starbucks, Blue Bottle Coffee, a Target, and CVS. The staff was awesome! So nice and eager to help. The rooms were a decent size for NYC and clean. The view was great and liked how you could crack open the window to get some airflow. The breakfast is included and convenient.
The hotel does need a refresh but given the location and value, it was not as big of a deal.
Our stay was very nice! The breakfast was plentiful and had many options. Room was very clean too. Marc, the staff member who checked us in at the front desk, was very accommodating and friendly. He seems like an invaluable and very experienced member of the staff and i hope this review gets him some recognition! Honestly, our stay was made that much more enjoyable because of his assistance and accommodations! Will stay again.
The hotel location was perfect as a traveler since it was steps away from Penn Station/Moynihan Hall. I could see the doors from my room. Despite being a block away from Madison Square Garden (on night 3 of the NBA Finals), my room was quiet. The room was clean, bed was firm (the way I like it) and the shower was spacious. Check-in was listed at 4pm. I was able to get into my room around 3pm. I appreciate on of the attendants seeking me out in the lobby to let me know there was a room available. There was also free breakfast until 9:30am with a variety of options including Gluten free bagels and a pancake making machine. I do wish there was lotion in the room. Maybe it was just an oversight by the cleaning staff. Would stay here again!
I liked that it was next to MSG (We had a concert there). and close to Penn Station. Also that the hotel served breakfast, and best of all it had laundry service. Overall the stay was perfect.
I don't have anything to say about, what I didn't like. We enjoy our hotel, and it's amenities.
Location excellent for access to Penn Station Room simple but ok and bed comfortable
No water to take a shower in the morning or to brush our teeth. We were given a bottle of water that was then BILLED TO US! Now we are getting small amounts billed to our credit card (the one we showed for “security”. THIS IS NOT SECURE FOR US!!! I am going to ask the bank to stop paying you.
The staff were very attentive and helpful. The breakfast choices were very good and the dining area was kept nice. There was coffee in the lobby at all times, and they made fresh decaf coffee later in the evening when we asked for it. The rooms were clean and bed was comfortable.
We had 3 rooms and my Uncle's room was not ready until 5:30pm which was problematic since he is 88. There was a cleaning cart in the hallway of our floor (6th fl) 24/7 and we had to walk around it when exiting the elevator or visiting family's room. The elevators often didn't work and there were long waits which made them very crowded.
The rooms are clean but I always prefer to Get the bigger room
close to the Train station.
My stay was great. Room was perfect. I walked to all restaurants and attractions. Whole Foods is nearby which was great 👍🏾
I didn't have a view.
Perfect location for my elderly parents. Traveled by subway and uber without any problems. Entire staff were amazing.
Bien situé, personnel très gentil!
Le bar sur le rooftop, la serveuse décide du pourboire
Grab your bucket and head to the ice machine for additional work on your ice (3rd flr)! Maybe it’s a “Gold” member perk? If you want to wait in NYC, head to the elevator where one of the three is always l guaranteed to be out-of-order. We have stayed here twice (2018 & 2022?) before because of the location. Breakfast buffet then was below mediocre where you can count on having empty hot trays and chaos. Sometimes letting go of little things are tolerable in the hopes that there’s some improvement later on. They did extend their dining area and added an auto pancake maker (better for snot proofing). But does it mean they let go of sanitation on other things like cleaning their ice machine? Or cut down on customer safety by cutting down on their elevator maintenance frequency? Run!!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.35/10Mixed sentiments mentioned; cleaning issues noted in reviews.
Service
9.35/10Consistently praised staff and helpful service across multiple reviews.
Location
9.35/10Excellent location highlighted in several reviews; convenient access to transportation.
Room Quality
7.85/10Concerns about cleanliness and room comfort with some complaints about size.
Amenities
7.85/10Mixed feedback on amenities; some shortcomings noted in toiletries and overall offerings.
Value for Money
8.85/10Generally considered good value, but some mentions of inadequacies compared to expectations.
Food and Beverage
8.35/10Breakfast praised for variety and quality, but some complaints about chaos and limited options.
Overall Experience
8.85/10Overall positive feedback but reflects some mentioned issues affecting the stay.