Grand Jatra Hotel Pekanbaru vs Similar Hotels

The room is big, comfortable, and well-maintained.

Standard quality for this hotel tier.

Rooms are old with issues, but some are clean and comfortable.

Rooms were nice.

The hotel is comfortable but needs improvement on cleanliness of the room.

Guests have concerns about smoking in the pool area, which is not kid-friendly.

The hotel has not been kept tidy; dirty carpets and dusty, bathrooms have mould.

The pillows were not comfortable while sleeping.

The location is strategic and convenient, with easy access to a mall.

Location is good, but smoking policies could be improved.

The hotel is situated in a nice location and away from the main town centre.

Standard quality for this hotel tier.

The hotel staff are friendly and attentive, ensuring all requests are handled properly.

Standard service for a hotel of this rating.

Staff are extremely friendly and nice, providing a welcoming atmosphere.

Standard quality for this hotel tier.

The breakfast has a good variety and tastes great, both Indonesian and Western options.

Standard quality for this hotel tier.

Choice of breakfast menu is good and tastes great.

Standard quality for this hotel tier.

High-quality amenities including a pool, gym, sauna, and restaurant.

Water playground available, though affected by smoking issue.

Facilities are decent but have maintenance issues, such as the pool under maintenance.

Standard quality for this hotel tier.

Offers good value with reasonably priced services like traditional massages.

Standard quality for this hotel tier.

Offers decent value considering location and price.

Standard quality for this hotel tier.