Hotel Neo - Kuta, Jelantik

Ive stayed at Neo sooo many times and obviously for a reason...its a fantastic hotel with lovely staff one and all and close to everywhere. Look no further if you want quality and value for money!

breakfasytqq

Comfort

I liked the price. For the price the amenities exceeded my expectation. The bed was large and comfortable enough. the bathroom was mostly good, little old but usable. The daily room service was great

Bathroom was a little old.

Shower was clogged with calcium and needed a good clean. Housekeeping was a little ordinary and didn't replace dirty glasses or remove rotten fruit platter.

Very friendly staff, polite and professional

Clean, good value for money and quality room

Good staff, reliable service.

location.value for money

food

Everything Perfect

NOTHING

Tout a ete parfait

R I E N

voortreffelijk ontbijtbuffet. Zeer vriendelijk personeel. Locatie dichtbij restaurants , bars en winkeltjes.

geen opmerking

very nice. good

超爛 不要住 網路上的都是騙人的

超爛 不要住 網路上的都是騙人的

For $24 a night It’s reasonable for the hotel

We had an incident in the morning breakfast when a plate fell from the counter and injured my girlfriend They charged us 100 ,000 idr for that plate I would say a place that is respecting itself would not do that

Fasilitas diroom nya cocok buat saya

Tidak included sarapan

It was clean and comfortable.

Some guests were quite loud in the room next to us but no fault of the hotel.

Great stay in good location

Lokasi

Susah parkir

Room was good, breakfast also good, staff very friendly and helpful and central location to everything you need.

Every thing was so nice, I enjoyed my stay

Nothing

Clean, cool and very comfortable small budget room, adequate breakfast with jamu and good coffee. Short walk to shopping area, Legian Food Court and a beautiful temple .

Steps at front but nothing the hotel can do about that! Difficult for my elderly legs.

ممتاز النظافه

Nothing

Asked for non smoking room, they put us to 3rd floor which smells like cigarettes!! And the room was infested with cockroaches. We moved 3 times!!!

Friendly staff

None

Good value for money with buffet breakfast included and proximity to the beach, shops and restaurants

Locatie is midden in het centrum maar geen last van de drukte. Alles is op loopafstand te doen.

Kamer mogen beter schoongemaakt worden. Vloeren waren vies en er lag overal stof, viezigheid en haren op de grond. Zelfs de lakens hadden vlekken.

Nothing

Very Bad Services, Very Dirty Room, dust everywhere, molds all around the walls, no hot water, Dirty Linen, found hair and dirty Mark on the bed sheet, this hotel need attention from Aston Management

Mold, cockroaches, mouse dropping

Cheap and affordable.

Cockroaches in our room, and the shower was cold.

Cheap and affordable convenient location

Cockroaches and cold shower

The previous staff were great. The new staff not so.

Paid extra for a decent room. Tried to put us in a small ground floor room facing the east brick wall. First time in 4 stays (64nights) that we've had to buy bug spray to kill baby cockroaches in the bathroom. Fridges still don't work, they’re older than our son, he’s 40! Javanese guests ignoring quiet signs at 2am! We’re still trying to work out if someone was trying to scratch their way through the wall from the next room when we were trying to sleep.

Quarto e cama aconchegante

Não retiravam o lixo todos os dias e senti falta de uma varanda.

firstly the staff were fantastic,very helpful from the front desk.to the driver,cheffs @nd cleaners ,my sister and i stayed for 2 weeks no complaints

Calm, location

I just arrived from the airport to the hotel. I entered the room to charge my phone, but the socket was different, so I couldn’t charge it. I went to reception for help, but they ignored me and told me to go to the markets. I went searching for an “adapter” but couldn’t find one. Then, a woman at a small shop lent me hers and said, ‘Don’t forget to return it.’ Small things like this, and the hotel couldn’t provide them? Is that even reasonable?

It's a very small car parking area but they have parking valley service and they are always ready to help.

The pillows were very thin and it felt like we sleep without any pillows. They asked me for an extra charge to have 1 extra pillow. So we canceled it. Unlike any other NEO hotel in Denpasar, they did not ask for an extra charge to have an extra pillow.

Good location, staff was nice, breakfast was good, the pool is not available the only bad thing was that I have a little cockroach in my room and I saw couple baby cockroach in my room, it could be a humid weather thing

Location

This is the first I have stayed in the hotel. Which I found cockroaches all over the my bed and the halfway. I just checked in midnight and found this. I was about to extend the next day but I have to rethink again to stay. Even tho the staff was helpful to changed the room after I show the video for all of cockroaches and he did a call to check again. However, I still found the cockroaches. on the floor and TV. As I was very tired I told him to not move anymore as I will move the hotel tomorrow. Location is good only the cleanliness is the most important for me. Hope in the future the hotel could do a pest control treatment regularly.

The location

Alot of cockroach in the room !!!

Room was lovely, exactly as in the photos. Staff were also very kind and helpful. Aircon worked perfectly

Rooms definitely do need a refurbishment sometime soon as there are many signs of wear and tear. That being said I hope they keep the design and layout the same as generally they're really nice.

It was great second time stay there

only location was good

not clean smelly

Cheap and the staff were kind

The showers was cold every day- morning and night

Booked the superior room and it was exactly as in the pictures. I recommend booking this option because the other type of room often doesn’t have a window. The bed was comfy, the bathroom was clean and tidy, all the staff lovely. They also clean your room everyday which is so nice. Air conditioning worked very well

Wifi was intermittent at times, like if you were connected it always worked but for me it would randomly disconnect me here and there

Good helpful staff

Nothing

Great Location on the main road. Onsite restaurant, room service Friendly Staff 24/7, airconditioning Buffet Breakfast was good, but should be noted, no "western food" in case guests are expecting that.

The curtains in the room were ripped and old. Something easy to be fixed. Requested early check in, but was not accommodated. The window didn't open which is fine, but the view was a brick wall.

Good location

To small

Our family had a pleasant stay at Hotel Neo Kuta Jelantik. The hotel is located in Legian, close to many shops, restaurants, and just a short walk from the beach, which made it very convenient for our family outings. The staff was friendly and welcoming, always ready to assist us with anything we needed. Our room was clean and comfortable, though it felt a bit small for a family with kids. However, the beds were cozy, and we slept well. The air conditioning worked perfectly, keeping the room cool during the hot Bali days. We enjoyed the breakfast served at the hotel’s restaurant. There was a mix of local and Western dishes, though the variety could be improved for longer stays. The kids especially loved the pancakes. The hotel also has a small pool which was great for the kids to splash around in. It wasn’t very large but enough for some fun family time. Overall, Hotel Neo Kuta Jelantik provided good value for the price. It’s a great choice for families wanting a central location with basic comforts. If you’re looking for a budget-friendly stay with helpful staff and easy access to Bali’s attractions, this hotel is worth considering.

I highly recommend this apartment! Mr shoaib, the manager, was very friendly, helpful, and always available to assist. The apartment is cozy, clean, and comfortable, with all the necessary equipment provided including netflix and a washing machine. Its location is perfect, right in KLCC city center and very close to the Petronas Towers. The residence has two swimming pools, one on the rooftop and another on the 6th floor. Both pools were clean and not crowded during my stay. The rooftop pool, offers an incredible view of the Petronas Towers. Additionally, the lift service was quick unlike other aparthotels in Kuala Lumpur where waiting times can be long. - Everything was amazing except for the air conditionner that was a bit noisy but it's not that important. If i come back to KL

Nothing

The location is close enough to Jalan Legian - the happening street.

The room smelt moldy and there were plenty of mold on the walls, including the pillows. The blanket was stained and there were bugs (ants and roaches) in the room. Jacuzzi was underwhelming and keeping it at 37degC is basically letting it be an incubator for breeding microorganisms.

Comfortable bedding Value meals

Dining Room could be cooler

Room was very good. Bed was comfortable. Shower had good pressure.

Staff were amazing! I wasn’t too well, so bought a room for the day, the gentleman at the desk was so friendly and helpful! Such lovely staff!!

The only thing I would say is it could have been a little cleaner. We found two little bugs in our room. They looked like cockroaches but everything else was good

Clean, great location, excellent staff.

Twin room. Asked for a double. Please allocate on booking.com. People should know before they arrive whether you have double or twin beds available. At the moment, when someone books, they don't know until they get there. Please allocate precisely to booking.com.

Staff is super kind

Location, Staff were friendly, Good size rooms, Beds & Pillows were comfortable

Fridge could have been cooler