Monumento a Othón Pompeyo Blanco
Monumento a Othón Pompeyo Blanco, Calzada 22 de Enero, 77090 Chetumal, ROO, Mexico- Statue
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Luxurious Amenities
Fiesta Inn in Chetumal offers a blend of modern comfort and traditional charm, with each air-conditioned room featuring stylish décor and essential amenities like a flat-screen TV and Wi-Fi.
Culinary Delights
Indulge in authentic Mexican cuisine at the on-site restaurant or sip on cocktails at the sky bar while enjoying panoramic views. For more dining options, explore nearby eateries just a short walk away.
Convenient Location
Situated near the bay and close to popular attractions like the Museum of Mayan Culture, Fiesta Inn provides easy access to the best of Chetumal. Plus, with a fitness center, outdoor pool, and meeting facilities, your stay is sure to be both relaxing and productive.
Experience the perfect blend of comfort and convenience at Fiesta Inn Chetumal - book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 sqm
In-room amenities
1 King Bed
732-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, compost bin, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
68 m2
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
68 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Clean, comfortable, and well located
The food at the restaurant
Nada
Me cancelaron la habitación porque se les lleno el hotel, muy mal que no respeten las reservaciones!
Menu had good variety. Food i ordered for lunch was wonderful.
Breakfast could have been better.
We were robbed by a sticky handed cleaner during what the supposedly call a "verification check" strangely arranged pre checkout. Which was an odd claim since some of the fixtures were falling apart in the shower stall and there was dirty laundry from a previous guest left in the room when we arrived. So, if random checks was an actual practice the room should have been pristine when we got there. It seemed to be a set up by the staff as there were only two rooms specifically targeted, the rooms of the two people who did the check in for the group. The staff was very nonchalant about it when it was reported and were laughing when we were leaving.
No nos dieron desayuno
Buen servicio del personal de recepción y restaurante muy amables
Enc9ntre cabello en la cama
La alberca, ubicación y vista es muy bonita
El servicio del mesero en el área de alberca fue muy grosero, y en las camas había mucha basura abajo
That no one tells you that you need your room key to operate the time elevator. When I booked online I asked for an extra bed and was later told via email that we couldn't be accommodated with the request, yet someone checked about an hour after us and they were accommodated with the extra bed, which is ridiculous! Keep in mind I checked in at night and the other party had made no previous reservation, yet they got the extra bed! Also the parking area entrance and exit has low clearance, which is a problem if your pickup is high. Also you are not allowed to eat chips or drinks and foods by the pool which are from outside the hotel, ridiculous! Especially since kids are always snacking. Wasn't all great of an experience as I had expected.
The location is great and the modern design of the hotel.
The hotel has definitely seen better days. It has not been maintained properly and requires renovations.
Tranquilidad
No había frigobar en la habitación
La llegada desde recepción fue amable, todos saludaban, el proceso de Check in fue rápida, las instalaciones estan muy bien cuidadas y limpias. Me gusto que uno puede contactar por whatsapp a recepción. El agua de la alberca estaba transparente, muy limpias. Muchas felicidades a todo el staff :)
Estuvo bien, cómodo, bonito y centrico
Talvez que el baño se atrapan olores pero nada que no sea soportable , el olor era leve
Hôtel très bien placé et équipé.
Petit dej hors de prix
The pool was slippery . Maybe it needed clean.
La comodidad de la habitación.
Falta mantenimiento al área de la alberca. Las bebidas y alimentos tienen un costo muy alto para la calidad que ofrecen. La habitación olía a drenaje. No hay personal que te apoye con las maletas.
Location was excellent, i will continue choosing them . service is always excellent , rooms are always clean.
This time the pool was not cleaned as usual.
The staff are very friendly. The room was very clean.
It needs maintenance. The room smells of damp a lot, it is very stuffy There is a lovely swimming pool in the hotel, however, there is nowhere to hang swimsuits in the room. They were still soaking wet the morning after Food very expensive, I would have eaten there if the prices were more reasonable
Clean anf comfortable
Too much people at the pool. They had a day pass which ends at 6 pm but they passed the time. I couldnt enjoy the pool nor relax. They were noisy and lots of kids screaming and jumping in the pool. Gave my complaint to the staff but said it was manager friends abd that they could have styedas long as they wanted cause it was out if their control. It the they pass is over I think they should leave and let paying guests enjoy the facility. I always choose this hotel cause of the comfort but this time i couldnt relax at all. They need to address the issue or they will loose customers.
Everything
Nothing
Cama cómoda, espacio de la habitación agradable e iluminación bien.
La puerta de la regadera del baño, es bonita pero las bissbras que sostienen el cristal, no está en buen estado y al abrirla sonaba como si se rompiera el Cristal. Eso genera estrés.
The location is convenient
The furnitures need some work. There were stains as well
Very helpful front desk and general staff. Clean bright lobby. Rooms are quiet and a good size.
The room was booked for two people. Only one cup and one glass provided. Our first visit I requested a second cup. This time too tired to bother. Offer tea too, not just coffee for in room machine. Not enough plugs for charging. Only conventional plugs no USB type. This is a big disappointment. No face cloth. Hand towel and bath towel yes.
The location was very handy, and the staff were great, both at reception and in the restaurant. Also very handy to have 24hr room service, as well as a roof top pool and gym.
The windows weren't sealed so in the bad weather that wasn't ideal, but easily fixable surely.
La ubicación, limpieza en los cuartos
El mal olor del estacionamiento El bacin o sanitario desprendido pero limpió 214
Pool & nice staff
The AC wasn’t working properly at first and my husband had to go to reception a couple of times to ask for maintenance but after the second time it worked great.
Location & room size
Only one small bottle of water & glass per room. No mini refrigerator
Location
Its a little old fashioned
Clean
Everything
Sus instalaciones muy limpias y gran espacio
The room was ok
Pool area very run down. I was charged $1000 pesos for washing clothes I have paid in many other hotels from $150 to $300 pesos. The hotel returned $300 but still it’s robbery….
La ubicación
Falta de mantenimiento a lamparas muebles, no se me entrego el comprobante del reembolso
Limpio, accesible 100% para trabajar
Que me dieron un habitación distinta a reservada
The rooms were spacious enough for our family. The staff was so helpful and kind. And the pool was the best part!
The elevators being controlled by the room cards was confusing and no staff explained it to us. My husband ended up stuck and having to walk down two flights of stairs.
esta ordenado
podriamos tener frigobar para enfriar nuestras bebidas y tener mas agua
Peaceful and easy to reach.
Very comfortable rooms and beds Easy check in/check out Close proximity to port
On site breakfast buffet was quite expensive
La piscina
Me encantó todo.
침대가 편안하고 청결 상태가 좋았습니다 . 찾기 쉬습니다 . 수영장과 gym이 있습니다 .
6 월 초에 밖의 온도가 32 도 체감온도는 35-36 도 목이 타 들어가는데 이렇게 큰 호텔에 냉장고가 없어서 , 더운 물을 마시고 너무 짜증났습니다 . 에어컨도 너무 약해서 방이 시원해 지는데 3 시간이 걸리고 그것도 약하게 나왔습니다 . 비수기라 수영장을 물을 빨리 갈지 않아서 너무 드러웠습니다. 매니저가 누구인지 정말 체크를 하는지 의심 스러웠습니다 . 가격대비 형편 없는 관리였습니다
Es un barrio pobre
Bright clean friendly staff
The room was good but NOT the pool. The main reason we booked this hotel was to go experience the pool that was dirty and slimy. No filtration system on or anything. Caused itching on our skin.
THE POOL. If we knew it would not have been clean to swim in, we would have booked somewhere else. Highly disappointed.
Muy limpio , lujoso y cómodo
Just white and relaxing.
For the price the rooms can probably offer more amenities like a mini fridge. The pool was so dirty. That was a little disappointing.
The staff n rooms
The pool was dirty, slimy at the bottom. It was not being filtered. That was the only disappointment. And we went there for the pool experience but did not enjoy it
Ubicación, local y atención
Todo bien
Great pool, very friendly and helpful staff, free shuttle to the airport, good price.
Las camas son muy ricas
Nada
The pool
La piscina me parecio fabulosa . Es perfecta para niños pequeños tambien.
El personal
Relación calidad precio
La cama exelente
Nada todo muy bien
LAS INSTALACIONES DE LA ALBERCA LES FALTA MANTENIMIENTO
QUE NO PUDIERAS LLEVAR NADA DE COMER O TOMAR DENTRO DEL AREA DE ALBERCA SIN QUE LO COMPRARAS EN EL HOTEL
La atención
ubicacion
Ruidos, goteras
MUY COMODO TODO, MUY BONITO, LO QUE ESPERARIAS DE UN HOTEL DE CADENA INSTALACIONES LIMPIAS INSTALACIONES ACCESIBLES ATENCION AL CLIENTE BIEN SERVICIO A LA HABITACION BIEN
QUE EL ESTACIONAMIENTO SUBTERRANEO CONECTARA DIRECTO CON LAS HABITACIONES SIN PASAR POR EL LOBI EL COSTO ES ALTO, LA CIUDAD DE CHETUMAL ES COSTOSA
The car rental company I used is located at the hotel
I've stayed here before and their buffet breakfast and continental breakfast has decreased in selections and increased a lot in price. The room I was in needs refurbishment from bathroom to curtains
Accueil sympathique. Chambre calme, spacieuse, bien équipée. Belle vue sur la mer Le parking couvert et privé (à réserver car peu d'emplacements disponibles) est un vrai plus
L'eau de la petite piscine est fraîche. Piscine très exiguë (en fait 2 grands baquets). Sur le toit et à débordement : vue magnifique
Roof top pool, restaurant and bar. Beautiful. Rooms modern and clean.
Close to the ferry terminal.
Pool deck was king of rickety but the pool was nice.
Nothing
On your website it states they have 24hr shuttle but they don't. The hotel never picked up when we called them to pick us up from the airport. When we checked in they said the shuttle only worked from 8am to 3pm. Which didn't work with our time either for our return flight. Disappointing because this was one of the reasons I choose this hotel. The price was not worth the room felt and smelled dirty.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.65/10Some reviews mentioned cleanliness issues, such as the bathrooms having mold and general wear in the facility.
Service
9.15/10Positive feedback regarding the staff's attentiveness and helpfulness despite some negative experiences.
Location
9.15/10The location was frequently highlighted as a strong point in the reviews.
Room Quality
8.15/10Rooms are generally clean and comfortable, but some reviews noted outdated furnishings.
Amenities
8.15/10The hotel offers amenities like a pool, but some issues with the pool quality were mentioned.
Value for Money
8.65/10Many reviews suggested that the hotel offered good value considering the price.
Food and Beverage
9.15/10Several reviews praised the breakfast and food options available.
Overall Experience
8.75/10Overall, guests reported a satisfactory experience, with notable areas for improvement.