Embassy Suites Springfield vs Similar Hotels

Rooms were comfortable, but issues with temperature control and hot water were problematic.

Some issues with room amenities like non-functioning heaters and room sizes.

Mixed reviews on room quality with some mentioning old furniture and sagging beds.

Rooms were generally described as comfortable, but there were some issues reported.

The hotel was generally clean, but some issues such as the lack of clean rags were noted.

Guests reported clean rooms, but some mentioned issues with bathroom maintenance.

Several reviews mentioned cleanliness issues like dirty tables and unclean bedding.

Some reviews mentioned cleanliness issues, such as unclean bathrooms and improper housekeeping.

Great location, central to many places, contributing positively to the overall experience.

Multiple reviews highlight the great location, close to amenities.

Frequent mentions of great location near shopping areas and public transport.

Close to stores and convenient for travel, although some found it a bit far from downtown.

The staff was consistently friendly and accommodating throughout the stay.

Some negative feedback about reception service, but overall satisfactory.

Most reviews praised the respectful staff and helpful service.

Overall, the staff received positive remarks for being friendly and helpful.

Breakfast received positive remarks, but some issues were raised about food quality.

Breakfast received good comments but extended hours were requested.

Generally positive remarks about breakfast variety and quality.

Mixed reviews on breakfast quality; some found it inadequate.

The indoor pool was closed for maintenance, affecting overall satisfaction.

Standard amenities for this hotel tier, with some positive mentions.

Some amenities like breakfast were well-reviewed but gym facilities were insufficient.

Amenities like the gym and large rooms were positively noted, though the hotel bar’s hours were criticized.

While the experience was positive, additional charges such as parking were seen as unreasonable.

Guests appreciate the pricing relative to quality.

Rated fairly for the price with a couple of mentions of it being reasonably priced.

Some complaints regarding parking fees and high room rates.