Yamagaso

Beautiful space, wonderful dinner

This was genuinely the most incredible place I have ever stayed. You are literally living in the middle of a beautiful Japanese garden. The dinner and breakfast were wonderful, and the service made us feel like royalty. The outdoor onsen in the mountains was absolutely magical. There were yukata, separate sleepwear, and an incredible selection of high-quality skincare and body-care products. We even had our own private outdoor bath. The cottage was huge — it is listed as 46 m², but honestly it felt much bigger. The whole place is like a fairytale. Everything is so beautiful that it almost feels like a film set for some magical paradise. An absolutely unforgettable experience.

My only regret is that I stayed for just one night. I really wish I’d booked longer.

Il Ryokan è un vero e proprio appartamento con servizio di cena e colazione (salata giapponese) in camera (molto abbondanti entrambi, a orari prestabiliti: cena massimo alle 18:30 e colazione alle 8). La struttura è molto bella e ogni appartamento è immerso nella vegetazione e da un fiumiciattolo. La struttura è dotata di 4 onsen pubblici: uno all'aperto con orari alternati per uomini e donne, uno al chiuso suddiviso tra uomini e donne e uno familiare che può essere occupato senza bisogno di prenotazione. Nel bagno privato è presente anche una vasca con acqua termale. È vicino alla stazione (circa 10 min a piedi). Possibilità di lasciare le valigie dopo aver effettuato il check out. Staff molto gentile e disponibile. Camera con letti futon.

Aspect authentique des bâtiments Le personnel adorable

Emplacement: pas de vue du tout et aucune possibilité de voir le mont Fuji. Onsen: sorte de grande baignoire ou l’on tient à peine à 2

Ci siamo trovati davvero molto bene. Soggiornare qui è stata un’esperienza unica e autentica, curata nei minimi dettagli. Vengono forniti yukata, pigiami e tutto il necessario per il soggiorno, dagli spazzolini alle creme e ai prodotti per la cura personale. Noi avevamo scelto l’opzione con cena e colazione incluse e abbiamo apprezzato molto la qualità e la cura con cui viene presentato tutto. L’unico piccolo appunto riguarda la colazione: avrei preferito che venisse chiesto in anticipo se si desiderasse una colazione dolce o salata, perché personalmente non ho apprezzato molto il pesce al mattino. Per il resto, è stata un’esperienza davvero bellissima, particolare e assolutamente da provare almeno una volta. Consigliatissimo! 🇯🇵✨

Colazione con pesce al mattino

I got a traditional Ryokan experience with Onsen which is exactly what I was looking for. Having to change shoes to respect every surface elevated the experience. Being solo in a "room" that could accommodate numerous people was luxurious.

It was a dream come true. There was nothing to dislike. The price and the beauty were high.

Lugnet, som ett skogsbad med en privat onsen öppen dygnet runt. Behövde inte bokas. Var ledig nästan hela tiden. Fin frukost.

Me encantó todo el Ryokan, sobretodo su onsen familiar donde pude compartir un rato y hablar con mi marido

Todo bien

The traditional "tatami" suite was absolutely lovely, peaceful and serene, and made even better by the futon sleeping arrangement which was surprisingly comfortable. Add to this the private onsen and our three day break was everything we could have wished for.

Nothing.

We really enjoyed our stay at Yamagaso. The staff is kind, the rooms are spacious and very clean; everything was spotless. We also loved the gardens, they are stunning!

Traditional, tucked away and lovely.

Nothing.

The onsens, the location, the authenticity of the hotel (surrounded by nature)

The staff is very polite but they don’t speak English, it was hard to understand each other, also the lack of WiFi in the whole hotel territory except for the small room next to the reception. Finding a taxi back to the station is difficult, because ordering one to the hotel is not possible.

My stay at Yamagaso was magical, matching my desire to experience a taste of traditional Japanese culture. The staff went out of their way to ensure my comfort, seeming to delight in pampering me. The grounds, gardens, and outdoor onsen were the perfect backdrop to feel a sense of serenity and peace, yet it was located only a 5 minute walk to an energetic town center.

C'est une expérience unique !

.

נקי מסודר ,ארוחה יפנית בחדר מעולה. יש גם ספא מעולה עם בריכות. נעים ושקט

Great Ryokan experience. It has several Onsen options: traditional bath within the room, private onsen, public onsen (open to hotel guests), and Open Air onsen.

It's a bit of a walk (800m 10 mins) from the train station, and most places to eat. But they provide a shuttle from the hotel upon departure. Since they were fully booked and we booked a bit late, we were not able to avail of their meal options. A bit pricey, as for most Ryokan options.

Beautiful place to stay, great gardens, the private onsen was fantastic, the room was an excellent experience to stay in! The staff were great!! The food was unbelievable!!

Not a lot. Avoid. £950 for 2 nights, no food included. Like sleeping on the floor of a tired caravan in wales. Pathetic.

Everything. Very shabby and tired. A complete rip off venue.

Fantastic room and baths, including one for private multi-person use. Super friendly and helpful staff.

Good location. Pretty gardens.

My stay unfortunately did not feel like good value for the price paid. I had originally planned to travel with a friend who had to cancel due to illness. I requested a cancellation three days prior to arrival, but the property’s policy required a 100% charge. While I understand that policies must be upheld, it was disappointing that no flexibility was offered given the circumstances. I decided to proceed with the stay alone. Upon arrival, check-in was somewhat challenging due to limited English communication. The staff member assisting me was kind and well-intentioned, but overall the service experience did not meet expectations for a ryokan at this price point. I had also requested to arrange a kaiseki dinner at the property, based on the photos which emphasize strong dining experience and overall positioning of the ryokan. Unfortunately, this could not be accommodated even with more than 24 hours’ notice, which was surprising for a property in this category. Additionally, the private onsen bath did not feel as clean or well-maintained as I had anticipated. Overall, while the stay was acceptable, it did not feel aligned with the premium pricing. At a lower price point, the experience might have felt reasonable, but at this rate I believe there are other properties in Hakone that offer stronger value and a more refined experience.

It is a beautiful property, with a nice private onsen

The onsen in the room wasn’t very welcoming, the futon was a bit hard to sleep on, and the staff doesn’t understand English at all

The location was very convenient, just a short walk from the station where direct trains from Tokyo arrive. The gardens were so beautiful, the hut was cosy and comfortable, and the onsen was very enjoyable, but the best part about our stay was the hospitality of the woman who served us. Without speaking much English she managed to make us feel so welcomed and went out of her way to make sure we’d have a pleasant stay! Everything felt really authentic!

Not much except maybe having raw fish for breakfast takes some getting used to but it was part of the tradition we signed up to experience.

The staff was wonderful. It was a lovely ryokan stay!

Good location, friendly staff

They sold the room as being ‘open air bathroom’ in fact it was semi open. The price was JPY140,000 per night and for that I would expect their advertising to not mislead.

We stayed for one night and it was exactly what we were after. An authentic Japanese Ryokan. We loved our slightly bossy Japanese host. Our Japanese is terrible and her English was limited but we got by. She was very kind to my teenage son. The food was traditional and authentic. Did we love it all? No, but we wanted to try a traditional meal. There was plenty of miso and rice to fill my son up when he didn't want to try the more adventurous dishes. The beds were comfy and everything very clean. We loved the clothing you are given to wear around the hotel and enjoyed the single sex baths and the family bath (which is available anytime, as long as it isn't being used by other guests). The garden is beautiful and its a great location - easy walk from the station and shops.

A written explanation in English of the clothing would have been great.

Le cadre, les jardins, l'emplacement et le personnel

L'espace cuisine et la douche

Gorgeous, peaceful, clean property!

地理位置优越，环境优美

如果室内有地暖系统的话会更舒服，各个空间稍微不够暖和。

The room was peaceful and attractive. The kaiseki meals were so fun. We enjoyed tasted so many different things, and everything was beautifully-presented. We loved the on-property onsen and the beautiful gardens. The only staff member we really interacted with was Kimiko, who is an absolute treasure. She doesn't speak much English but we didn't have much issue communicating anyways. She took good care of us. The location a short walk from the train station is also very convenient.

We chose Yamagaso for our first night in Japan and it turned out to be the best place we stayed during the entire trip. What I loved most about this traditional ryokan is the atmosphere: each room is actually a separate cabin set within a beautiful, calm garden, which makes the whole property feel incredibly intimate and peaceful. The highlight of our stay was the semi-private onsen, where you can enjoy the baths together as a couple or with your family—perfect for relaxing after a long day of travel. The kaiseki dinner and traditional Japanese breakfast, both served directly in our room, were exceptional and made the experience even more special. The staff were wonderfully helpful, both at reception and during meals, taking the time to explain each dish in English so we could fully appreciate the cuisine. Overall, Yamagaso was the perfect introduction to Japan—a serene and authentic retreat right in the middle of busy Hakone. Highly recommended.

Nothing, everything was spot on!

Tres beau Ryokan,décor fabuleux. Nous n'avons pas diner,mais c'etait confortable ,les Onsens tres bien, on repart avec de tres beaux spuvenirs.

È stata assolutamente l'esperienza più bella che potessimo fare! Tutto, dal posto dove si trova il ryokan, al più piccolo dettaglio è stato perfetto. Una casa fatata. La nostra nakai è stata una signora super gentile e ci ha coccolato e ci ha spiegato come comportarsi e ci ha servito cena e colazione. Se potete provare l'esperienza della cena e dalla colazione meritano assolutamente ❤️ buonissime e bellissime! Abbiamo provato sia l onsen pubblica ( grande e ben curata) sia l onsen privata ( deliziosa). Una o due notti qui e vi sentirete come dei re! Grazie mille

חוויה יפנית אוטנטית בריקון מושלם , המלון קטן עם מעט חדרים/ בתים שהוא בעצם חלק ממלון צמוד . ביחידה יש חדר אירוח בסגנון יפני ,חדר שינה בסגנון יפני , אזור ישיבה עם מרפסת מקורה קטנה מול גן יפני מטופח . יש למלון אונסן פרטי מעולה שלא צריך להזמין אליו מקום , כולל אונסן ציבורי מקורה ואונסן פתוח על גג המבנה הצמוד . כולל ארוחות ערב ובוקר יפניות טובות מאוד .

השרותים נמצאים בתוך "הבית " אך באזור מנותק מהחללים המרכזים כך שבמידה וקר בחוץ אז לא כל כך נעים לצאת ולהיכנס לשרותים

Gammelt japansk indrettet lille hytte som var i tip top stand Vi blev taget godt imod og der kom et personale ind og forklarede os alle faciliteterne mens vi drak te og fik en lille snack Badekarret var lækkert og blev hurtigt fyldt op Dejligt med alle de forskelle onsen

Alt var perfekt

Das Personal war sehr freundlich und zuvorkommend. Der Family Onsen war mit einer heißen Quelle ausgestattet, das eigene Badezimmer nicht. Es war auf jeden Fall ein besonderes Erlebnis, jedoch für 450€ die Nacht auch ein stattlicher Preis. Wir haben uns rundum wohl gefühlt und werden den Aufenthalt definitiv in schöner Erinnerung behalten.

Great place for a relaxing stay in Hakone. The amenities are great and service is very nice with attentive and helpful staff. We really enjoyed the experience

Amazing experience of staying in Japanese Ryokan. It is a bit dated but very authentic and enjoyable for couple of nights

Very nice Japanese style resort with nice half board dining and private bath

温泉が沢山あって、とても良い風景だった。

特になし。

Lovely old Japan style hotel The meals were amazing We loved the beauty and service at the hotel Thank you

야마가소는 전통료칸이지만 주위 다른현대식건물이 너무 많음 전통료칸을 찾는 여행객에게 유용하지 않다는생각. 비추임

The gardens, the villa.

Beautiful traditional ryokan. Gorgeous gardens and setting. Located near the train station with a beautiful stream on the scenic walk to the property

We loved the property and the service. Kimiko was very kind and patient. The food was beautifully prepared and everything was seasonal. We felt bad that some dishes were a bit unusual for our American palates. We know that some of the more special dishes were rare and expertly prepared. We tried everything though. And we will forever remember this remarkable experience. We want to apologize for not eating everything we were served. The portions were very large. We do not like to waste food. And apologize that we did not eat everything.

離れは雰囲気も良く、とても良かったですが、かなり古い建物で全体が歩くたびに軋みます。 部屋付き内温泉ということで楽しみにしていましたが、1人が体育座りになってやっと入れるほどの小さいお風呂で、ゆっくりは入れませんでした。 写真では大きそうに見えたので、残念でした。 その代わり、離れの客が使える家族風呂や、本館の方と一緒に使える露天風呂、大浴場がありました。 サービスも丁寧でとても良いのですが、玄関にお給仕スタッフさんからのノックが来たらすぐに出ないと、大声で叫ばれ、回り込んで窓までガンガンと叩かれ、急かされている感じが多々ありました。内線電話があるのだから、急ぎや食事の時以外は電話で教えて欲しかったです。 高級旅館という感じの落ち着きはありません。 食事はどれも美味しく、量もちょうど良く満足でしたが、今回は休日ということもあってか12万円以上払っているので、お夕食はお刺身や、メインのお肉などの量がもう少しあっても良かったかと思います。 全体的に、15,000円くらいで食べられそうなものたちでした。もう少し、目を引く豪華なものが欲しかったです。 電波はほぼないですが、少し繋がる程度。 Wi-Fiは、茶屋からしか使えず、お風呂の帰りに湯上がりドリンクのサービスもあるというので行ってみると、コンセントに差し込むタイプのソフトバンクエアーを導入しているだけだったので、そこに行ってもWi-Fiは弱く、動画やゲームなどはできません。 湯上がりドリンクはウィダーやお茶、コーヒー、サイダーがあり良かったです。

Booked through hotels.com. I thought that, since this was a ryokan and other reviews mentioned the amazing Kaiseki style dinner they served, that dinner would come with my booking. There was no additional option when booking to specify whether I wanted dinner or not; so I figured it was implied/included, as it has been for other Ryokan bookings. Turns out, somehow, despite being $600+ a night, my booking did NOT include dinner. This wasn't made clear to me until after dinner never showed up the first night. So, after bathing and putting on my yukata and relaxing with a beer, I had to trudge back outside in my streetwear where the only thing open was an Izakaya with a 1.5 hour wait. I complained to the staff in the morning, and they refused to do anything to make it right. If I wanted dinner that following night, I'd have to pay 20,900 yen more. This overall RUINED my experience for these two days of my trip, which were also, by far, the most expensive accommodations. Given this I cannot award any stars to this place. The actual room and hotel grounds were nice, but not worth getting my trip screwed over. DO NOT BOOK. Find something else, one that will not screw you over on the experience.

Beautiful.

This was absolutely perfect. Comfortable and so relaxing. Lived the private Onsen and the gardens. Rooms were spacious and so comfortable.

overpriced hotel and far too turisty in Hakone

We came to Japan to experience the culture. Hakone hotel Sensei was perfect. Beautiful room with private onsen. We also experienced the open air onsen. The dinner and breakfast was fantastic. My only complaint was too much food.

Loved my stay here! Everything was well organised, the semi-private onsen was always free when I wanted to go. The little ryokan was comfy and warm. Would recommend.

Garden and services, room is big

The garden and the onsen is lovely. The house can be quite cold when the weather is chilly, the breakfast could have been much better : (

Nothing. The most atrocious stay I’ve ever had. Highly advise to spend your money elsewhere. For the money you need to book here, there’s so many better options.

Old, dirty, cold rooms. Meals are not special. Honestly disgusted with the experience.

It’s undeniably pretty, a very cute setting with small traditional pavilions scattered inside a Japanese garden.

We could not find half-board (dinner) plans online so we booked with breakfast included, and I called them to ask to add dinner. Complete refusal. It’s shocking, as it’s the first time that a ryokan (and one where we pay upwards of 2000 usd to stay) just refuses to add a meal plan. Of course we would pay extra, and I called them 10 days in advance. But they said they cannot add dinner (unless we cancel our reservation and try to rebook another one with dinner plan!!!) and we should please understand. They were not even fully booked since it was a chill mid week period. So, we had to take a crying 2 month old baby and venture out into the rain to find a place to have dinner. This significantly spoiled the experience for us.

The stay at Yamagaso was a unique experience. I recommend doing the half board as the Kaseiki dinner and the breakfast were fantastic! We also love the private onsen and the convenient access to the other onsen at the hotel next door.

Loved the serene atmosphere and the quiet surroundings. An experience of a traditional japanese home stay like no other

조용히 쉬는것으로굿 서비스굿

This was definitely the highlight of my Japan trip. It was an astounding Japanese garden and traditional house in the middle of Hakone. It was quiet and when you go outside you’re greeted by a river and astounding mountain view side. The cabin is quite large and surrounded by ponds and trees. The futon was comfy and the AC was effective driving the cold away. I’m very sad leaving the kotatsu behind. The kaiseki meals are delicious and quite a bit as well I’m always full and haven’t finished the meals.

Nothing

While the front desk staff left much to be desired and the concierge service was nonexistent, the grounds staff stood out for their kindness and helpfulness, making an effort to enhance the overall experience.

Our accommodation was a lackluster attempt at replicating the Ryokan style—though if the goal was to make living arrangements as inconvenient as possible, they succeeded admirably. The main room offered a seating area supposedly suited for a tea ceremony, surrounded by an unsightly jumble of wires and a TV set. Yes, there was a TV, but WiFi? Apparently not part of the "authentic" experience. The lighting seemed intentionally designed to stay behind you at all times, making it nearly impossible to find items in your suitcase—assuming, of course, you could access your suitcase, as there was no storage space to tuck it away or shelves to organize clothing. The pièce de résistance of the bungalow’s design was the doorway to the corridor, standing at a proud 5 feet tall. While I’m not particularly tall, I’m unfortunately a bit taller than the average man from two centuries ago and several times contacted the horizontal beam with my head. Adding to the charm were visible cracks and grime between the floors and walls, a testament to their disregard for modern Japanese craftsmanship. The bathroom, too, seemed designed for maximum inconvenience, as if they thought, "Why stop at mediocrity when we can push for outright frustration?" I could go on, but suffice it to say this was an exercise in how not to do hospitality.

Wow! What an amazing experience. We had a beautiful stay , our only regret was that we could not stay longer. We highly recommend this traditional Ryokan. Kimiko our host is a beautiful souls and made ourv stay that much more special. The food is incredible, the private ohnsen was better than expected. You will not be disappointed with a stay here.

아주 전통적인 료칸입니다. 할머니의 따뜻한 배려와 미소가 오래도록 여운이 남았습니다.

너무좋았습니다. 직원들 너무 친절하고 온천도 너무 좋았고 식사 최고입니다. 또 가고싶습니다.

Loved the whole setup, the service and the private onset, it’s a magical experience for us.

I booked a night w breakfast included thinking it will be traditional Japanese breakfast as per the pictures and review photos. However, during our stay the breakfast served was not Japanese style and I was a little disappointed.

Das Yamagaso war relativ teuer. Wir haben dann aber bemerkt, dass an diesem Wochenende der «Bunka no Hi» (japanischer Kulturtag) war und alle Welt unterwegs. Die Begrüssung und Einführung durch das Personal war sehr, sehr freundlich und persönlich. Wir erhielten Grüntee und Süssigkeiten, während uns die Yukata und Pyjamas bereitgelegt wurden. Wir genossen die Stille, welche nur durch das Rauschen des Flusses und das Geplätscher der Bächlein und des Brunnens unterbrochen wurde. Das Zimmer war sehr gross und der Schlaf auf dem Futon war geruhsam. Es hat einen grossen Indoor-Onsen beim Hotel drüben, sowie einen weiteren Outdoor-Onsen im vierten Stock dort. Der ist etwas schwieriger erreichbar, aber auch sehr schön. Das Hotel erreicht man zu Fuss in rund 15 Minuten vom Bahnhof Hakone-Yumoto aus. Es hat uns sehr gut gefallen hier.

The staff was very helpful and friendly. We had two sets of friends, one that stayed here and another at Senki. We both LOVED the experience. We came during a downpour and the staff were so kind and carried our luggage to our rooms. They even dried the outside of them off. The futons were very comfortable and we all enjoyed our breakfasts. The hot spring options were great! We didn't get to experience the upstairs outdoor one with the view because of the heavy rain though, which was to no fault of their own. They also helped us ship our luggage and call a taxi when we were having trouble with the GO app due to it being a holiday. When we left in the taxi, they helped load our suitcases and they gave us a warm goodbye. Both sets of friends agreed that we highly recommend both here at Yamagaso and Senki.

We had a fantastic stay at Yamagaso. We were able to drop our bags off at the main hotel so we could go sightseeing before check-in. Dinner was a delicious kaiseki meal served in our room. It was great having our own private bath in our villa with hot spring water. Our host Momo-san was sweet and very helpful. If we ever return to Hakone we would love to stay here again.

Japanese old-fashion establishment. Staff were very kind.

Our room had a strong smell of damp

Gorgeous and serene ryokan in Hakone, beautiful facilities and rooms, amazing kasekei dinner right in our suite!

We had the most delightful stay - nice, sweet people at the hotel, exquisite food, calm and beautiful surroundings, natural spring baths. It was an outstanding experience. We didn’t want to leave… Hope to be back one day. Thanks 🙏

The ryoken is absolutely beautiful and the staff are wonderful. It's a picturesque place to stay and not too far from the station or restaurants/bars. It was an amazing experience to stay here!

I loved everything about Yamagosa, It was truly a small slice of authentic japanese paradise. The inner grounds of Yamagosa were beautiful from the gorgeous pathways through the gardens to the trickling sound of water throughout the grounds.. The private onsen bath catered to my partner and I having Tattoos, and the staff went above and beyond to make sure you were comfortable. The perfect place to unwind and relax..... 10 out of 10

There was nothing I didn't like about Yamagosa......