Holiday Inn Express Yorkton East by IHG vs Similar Hotels

Some rooms were described as having outdated furniture and other issues.

Beds were mentioned as comfortable, but negative comments regarding the pull-out couch and noise levels.

Rooms were noted as comfortable, but some concerns about mattresses and noise were present.

Several guests reported musty smells, poor air quality (AC smell), humid/sticky rooms and at least one report of uncomfortable beds; other guests found rooms spacious and clean, resulting in a mixed but below-target rating.

Several complaints about dirty pool, bugs in bathroom, and outdated carpets reflect cleanliness issues.

Complaints about mold and poor odor in the shower; overall cleanliness seemed acceptable, but not impressive.

Several reviews mentioned cleanliness issues, including unclean carpets and repairs needed.

Multiple guests reported musty/bad smells in rooms, sticky/humid conditions and at least one moldy coffee maker; some reviews did note rooms were clean, but recurring odor/air-quality issues lower this score.

Location was highlighted positively, mentioned as perfect.

Convenient location close to stores; relatively easy to find.

Guests appreciated the perfect location for access to shopping and dining.

Location is consistently praised: central, across from a grocery store and restaurants, convenient for road trips; one mention of proximity to train tracks was a negative for one guest.

Positive mentions of friendly staff and accommodating front desk enhance service sentiment.

Mixed reviews on staff friendliness; some complaints about service, such as breakfast removal before guests were ready.

Most reviews highlighted the friendliness of the staff and the quick service.

Front desk staff are frequently described as pleasant, helpful and efficient (quick check-in, accommodating early checkout); a few isolated service issues (reservation refusal, inconsistent night-staff info, missed room make-up) were reported but majority sentiment is strongly positive.

Breakfast was consistently praised across many reviews.

Positive comments about breakfast, which was rated as excellent.

Breakfast was positively reviewed, though some suggestions for improvement were made.

Breakfast received frequent praise (early opening, good selection, well-liked bacon and typical hot/cold items); isolated complaints about breakfast timing and one guest missing it do not outweigh the generally strong reviews.

Hot tub working and good breakfast noted positively, though some complaints exist.

Pool and hot tub unavailable due to renovation; disappointing for guests.

Hot tub and pool issues were frequently mentioned, affecting overall satisfaction.

Amenities are mixed: waterslides popular but availability is limited/incorrectly communicated (closed on weekdays or blocked), pool had maintenance/robot issues and hot tub jets not working for some guests.

Value reflects average sentiment about prices relating to hotel age and services.

Some reviews indicated that the hotel was not worth the cost, especially for the amenities offered.

Some mentions of high prices for snacks but overall perceived as good value.

Opinions split: some guests praised the price and found it good value, others felt it was too expensive for what was offered; overall aligns with the target rating.