Holiday Inn New Delhi Aerocity by IHG vs Similar Hotels

Room size appreciated, but cleanliness issues noted.

Rooms described as comfortable and stylish by many, but issues reported include a lumpy mattress, shower design causing water to flow out, phone placement near toilet and some privacy complaints.

Rooms are clean, roomy, and comfortable.

Rooms praised for comfort but some negatives about maintenance.

Generally clean, but complaints about outdated rooms.

Generally praised in several reviews (clean, stylish space), but some cleanliness issues noted at the pool (dirty glass panels) — minor negative impact.

Rooms are clean and hygienic, with a special mention of the housekeeping team.

Some reviews indicated cleanliness issues; however, there were overall positive mentions.

Convenient location near the airport.

Repeatedly highlighted as excellent and very convenient for the airport — many guests cite location as a primary benefit.

Conveniently close to the airport, making it easy for travelers.

Location is convenient, being close to the airport.

High praise for staff service, particularly in dining areas.

Strongly positive overall: multiple compliments for helpful staff, outstanding butler service (Sonal), Raveena (early check-in) and good airport transfers; isolated service failures (no action on noise complaint, slow pool food) noted but overall service frequently praised.

Staff was very helpful and attentive, with notable mentions for Ms. Shubhra and others.

Extremely positive mentions regarding staff friendliness and helpfulness.

Good breakfast options, but slow service noted.

Mixed: some good experiences, but repeated complaints about high prices, slow service for drinks/food (long waits at pool/restaurant) and inconsistent bar policies.

Extensive breakfast buffet and good dinner options.

Food quality and variety were highlighted as exceptional.

Good variety of amenities with nice restaurants.

Rooftop pool praised by some guests (large, enjoyable), but main pool appearance/maintenance and partially closed areas, plus slow pool food service, reduced the amenities score.

Good amenities including a spa and breakfast offerings.

Great amenities and service in restaurants highlighted positively.

Considered overpriced by some guests.

Several guests felt the hotel (especially food/buffet pricing) was overpriced; convenience and service soften this but value perception is notably weaker.

Bit costly but worth the money for the overall experience.

Some reviews considered the property overpriced for the quality.