Dreamtel Kota Kinabalu

Location was excellent, walking distance to town and a lot of the main places we wanted to go. Good restaurants and cafes nearby.

Room was dirty, air con didn’t work very well. For the price I expected a little more. One bottle of water provided when we arrived but couldn’t find anywhere to refill and no new bottle provided for subsequent days.

買い物と食事に便利だけ

室内の内装は古くて、浴室のタイル壁にはカビならけ。タオルもあまり良くない。

Very good breakfast

I don't get body soap in my room.

Make sure refill the body soap in bathroom.

Location is good

Dated rooms. Aircon not cold at all. Old towels. Some electrical sockets not working. Hotel is next to a road that is busy and noisy at night.

Overall ok

Pintu tandas tidak boleh kunci, pam tandas tidak boleh flush & peti tidak sejuk

Staff was good, helpful and friendly

Toilet floor getting flooded

The bed is comfortable for sleep

No

Location is perfect

Bathroom a bit dirty. The door seems not safe.

No value to what we pay

For the 1 no bath soap have to request 2 bath towel takes 1 hour to replace after request 3 coffee in room have to request for filled up next day 4.Toilet over flow we have to tell 5 This is my 3rd stay the SVC is not up to standard like 2 x I stay before 4 next trip will stay in other hotel

I rented 2 rooms, but the air-conditioning in both rooms was not working properly. The rooms were hot and it was difficult to sleep. The breakfast was very simple with very limited choices. There was also no proper parking available. the public parking nearby was crowded. Th staff also seemed to lack proper training and were not very friendly. Overall, the service was below my expectation compared to other hotels.

bad air-conditioning and no proper parking

Not much, to be honest. This hotel may have had its glory days 10 or 15 years ago, but nowadays it is completely outdated and has fallen far behind.

Very disappointing, especially considering the photos presented on Booking, which do not reflect the current condition of the hotel at all. The property is much older, run-down and dirtier than the photos suggest. The photos simply do not reflect the reality of the hotel today. The cleanliness is clearly inadequate: dirty walls and black, mouldy shower seals. We stayed in two rooms, and both had problems. In one, the air conditioning did not work. In the other, the bed sheets were stained with blood and had hair on them. They were changed after we reported the issue to reception. There was also a strong sewage smell coming from the bathrooms in both rooms, from both the toilets and the showers. The soundproofing is non-existent. You can very easily hear noise coming from neighbouring rooms and the corridors. The hotel is also located next to a very busy and noisy avenue, and the windows have no double glazing. Bring earplugs if you want to get any sleep!!!!!!!! Also, be careful about leaving personal belongings in your room: the housekeeping staff throw away or take things left on the bedside tables, including tissues, earplugs, receipts, etc. The breakfast is simply terrible.

チェックアウト後に空港までのタクシーを手配してもらったが、通常の空港からのタクシー代よりはるかに安く、対応のフロントの人が親切だった。

早くから静かな部屋を希望していたのに、当初準備された部屋はエアコンが全く機能せず、鍵も壊れていた。やむを得ず替えてもらった部屋は1009室だったが、一晩中、道路の車の騒音がけたましく鳴り響いて、本当に一睡もできないひどさだった。窓ガラスはケチらないで防音ガラスに交換すべきだ。また、日曜の朝食は開始時間に利用したがメニューがお粗末で手抜きだった印象である。部屋の交換ももっと客のニーズをしっかり聞いて対応するよう従業員を再教育してほしい。

On the positive side, the room was spacious and, despite having no windows, it was reasonably well ventilated and did not smell damp or unpleasant. The bathroom was small, but there was plenty of hot water and good water pressure. The Wi-Fi worked well, and the staff were kind and helpful. The location was perfect. Only 5min walk from main street. Bedroom big enough. Breakfast generous.

We specifically requested a quiet room away from the lift, but were given a room directly opposite it, making it extremely noisy. I asked to change rooms, but was told that the hotel was fully booked. The soundproofing is also very poor, so noise from the corridor and other guests is easily heard. The hotel regularly receives large Chinese tour groups, with buses arriving one after another. Unfortunately, these groups can be extremely noisy, and nothing seems to be done to ask guests to keep the noise down. As this hotel is clearly a regular stop for large tour buses, this can make the stay quite unpleasant if you are looking for peace and quiet. Cleanliness could also be improved. Breakfast was not particularly good, although the buffet offered a generous selection. Overall, the price is reasonable and there are some good points, but the noise was a major issue for us. If you are looking for a quiet stay, this may not be the right hotel for you.

Breakfast is the best,very variety

Aircond not cold

great value for money, good location central to everything. The bed and pillow were very comfortable. Shower was good with positive waterflow.

I only have one gripe in that I wanted to contact a local golf course to see if I could get on for a game. I was unable to make a local call from my mobile phone. I enquired about the room phone which was internal use only. I then asked the reception if they could make the call for me. I offered to pay but my request was declined. I thought this was a bit mean.

Sarapan terbaik. Kakitangan mesra & sudi menolong. Makanan dining sedap walaupun kadang tak lengkap e.g kehabisan tartar sauce.

Set seterika kat luar bilik, koridor. Elok lagi kalau tersedia dalam bilik terus. Beberapa tempat panas e.g lobi. Air pernah tutup.

Struttura abbastanza pulita e in una buona posizione per raggiungere a piedi le principali vie di Kota. Colazione abbastanza completa (oltre al cibo "orientale", presenti postazione uova, pane e marmellata, torte).

A fare calare il voto della struttura è stata la lentezza nel consegnare in camera la carta igienica dopo aver chiamato la reception: oltre 20 minuti di attesa non possono essere tollerati per una richiesta di questo tipo. Aggiungerei anche degli yogurt e delle scelte senza lattosio alla colazione

It is in a great location and the breakfast was good

Cleaning standard was not great. Staff were friendly but not super helpful especially considering we were previously advised we could do an early check in but upon arrival were charged a fee for this, which was very disappointing. Also, the tours that the hotel advertise are very overpriced and you can book the same things for 1/4 of the price in person at the jetty.

位置

浴室沒有活動式蓮蓬頭

The hotel location is perfect to explore KK by foot. Gaya Street, Padang Bandaran and great shopping complex are all in short walking distance.

No designated parking space for hotel guests. As the hotel is located at one of hot place to be in KK, empty parking space is a almost non existent. And lastly, don't expect a good food at the hotel. Most guests preferred eating out.

Prettige locatie en prima bed! Werd fijn geholpen wanneer nodig

Toch kleine schimmelplekken in de douche te zien

airconditioning is surprisingly quite cooling

dusty, eerie, toilet a bit squeezy, power outlet is at a quite awkward position

地理位置很近加雅街。

预定了双床房，却给了单床，还说我定错了。 房间设施比较陈旧，但还是干净的。

Ottimo posizione centrale e la colazione. Buffet ricco per una colazione super.

Pulizia camera assolutamente da migliorare. Non è sufficente cambiare le lenzuola. Sotto il letto trovato sporcizia e sul mobilio polvere. Scolo della doccia intasato. Abbiamo dovuto fare intervenire il personale.

Dekat dgn bandar, gaya street .

Specially the room, staff and Location. Accessable every where

Nothing

great location

assigned me to a family room snd hardly any tv channels i asked to change room and they stated it was a upgrade

Good location

Room not really clean

Friendly check-in staff, comfy beds, nice cotton linen.

The AC control panel doesn't seem to have any influence

The cleanliness of the room. Smell fresh.

床单被罩没有更换，全部都是污渍

Goed gelegen in het centrum. Ontbijt was ok en gevarieerd, maar kon beter. Het eten (noedels, rijst, ei,...) was koud ipv warm.

Onze kamer had een vernieuwd raam en nog een oud raam waardoor we heel veel lawaai hadden van buiten. Spijtig, want in de kamer van de kinderen was er slechts 1 raam en die hadden minder last van lawaai ook al zaten ze aan de straatkant

Hotel in pieno centro, camera spaziosa e confortevole. Lo staff gentilissimo, sempre sorridente e pronto ad aiutarti. Colazione tipica e salata.

I love the room it's really clean ❤️

The electric sometimes go out when I turn on the tf

Great and comfortable beds, very friendly staff and good breakfast

Great location and friendly staff

A bit run down. Bathroom had mould in shower.

Love the space room Clean & Tidy

Comfortable

Nothing

Comfortable

Nothing

Penginapan yang bersih, selesa dengan harga berpatutan dan berdekatan pusat bandar.

Bed

Toilet seat cracked and stained. Please replace

Location

cleanliness. floor was not cleaned, shower floor was not clean. shower cream not refilled on checked in day.

Not a bad hotel for sure!

I looked at the breakfast menu and the charge of MYR40 and the actual food offered, it may not be good value. I did not try it.

Bagi saya semua okey kecuali ada yang sy mention saya xberapa la hehe

Bilik 410 bila mandi air pandai bertakung maybe ada sumbat😅 sama aircond lambat sejuk tu ja..overall okey👍🏻😊

Lokasi hotel yang sangat strategik di tengah bandar, bilik bersih, katil selesa, dan urusan daftar masuk yang cepat. Kakitangan juga sangat ramah dan membantu. Saya pilih hotel ini kerana ia memendekkan perjalanan saya utk ke terminal bas kk-Ranau.

Tiada apa-apa yang serius, semuanya berjalan lancar dan berbaloi dengan harga. Semua saya suka

Location

The electronic doorlock that woke us up at 3 in the morning and wouldn't stop making noice. So we had to switch rooms in the middle of the night and were not compensated at all.

Staff very friendly and helpful.

Always can't get invoice during request.always tell us to get from booking.com.com. during booking already request from the booking. And booking show request from property... Hope this can improve..

location

Very disappointing experience. The cleanliness was unacceptable — there was hair and dust all over the bed, and the sink was dirty. When we complained, housekeeping only removed the visible hair and did not even replace the bed sheets. Even the pillowcase has black mold spots on it. We wanted to cancel the next day’s booking due to the poor hygiene conditions. The front desk told us that only the supervisor could process the request and asked us to wait until the next day. We left our phone number, but nobody ever contacted us. In the end, we were unable to cancel the room. Poor cleanliness, poor communication, and poor customer service. I would definitely not recommend this property.

Ok

No comment

I just slept

Maybe the aircond

Nothing in general. Acceptable.

So rigid that not able to check in before 2pm. I don't believe all rooms without early checkout. Lobby full of guests sitting hours to wait until 2pm

地點位置好，正門口就是搭車點，有公車也有私人計程車，要自己去問。我是為了要當天一大早搭車去神山，因為爬山時間很急沒辦法等人到齊才發車，於是我選擇包車直接上山。 這間飯店讓人感覺蠻舊的，我前一天臨時才下訂，房間是沒有窗戶的，可是浴室跟床都還蠻乾淨，插座很多，以這個價位來說已經很好了，我可以接受。 入住的時候會收現金押金，退房的時候退回。 整體來說只是為了住一晚有落腳點這裡很適合，價位便宜，早上五點櫃檯也有人可以退房。

Very comfortable and strategic location.

I don't like the smell of smoke.

The City View

No Parking Lot

The air-condition was not cold.

Strategic place and nearby to town