Waldorf Astoria Beijing vs Similar Hotels

Rooms are described as beautiful, spacious and very clean.

Some rooms were described as old or needing repairs, but most were reported as spacious and comfortable.

Some rooms are outdated, which affected guest satisfaction.

Room size and comfort are well-received, although there are some minor issues noted, such as cracks on walls.

There was an issue with thorough cleaning, including finding a long clipped toe nail behind the toilet door.

Some reviews indicated cleanliness issues, including hair on bathrobes and insufficient room cleaning.

Rooms are not clean and some guests highlighted poor water quality.

There are mentions of cleanliness issues such as the need for better cleaning services. The room maintenance could be improved based on some reviews.

The hotel is in an excellent location, close to shopping malls and attractions.

Highly praised for its convenience and proximity to major attractions.

Multiple reviews praise the excellent location close to shopping and attractions.

The hotel's location is frequently highlighted as a strong positive aspect, being close to key attractions.

Staff was helpful but reception service was inefficient and poorly trained, leading to long wait times.

Consistently reported as friendly and attentive in multiple reviews.

Exceptional service particularly from the doormen, who were welcoming and helpful.

Overall, service is frequently praised, with specific mentions of excellent staff and assistance provided.

Breakfast quality was good, but options for western dining were mentioned as limited.

Breakfast selection and quality received consistent praise.

Breakfast is appreciated by guests but some desire more variety.

Food options are noted to be average, with a desire for more variety and better quality in breakfast offerings.

The hotel amenities are good, though there were comments about limited dining options.

Amenities were generally well-received, with particular mention of the business lounge and breakfast.

Basic amenities are available, but some facilities are outdated.

Amenities received positive feedback, particularly regarding the pool and lobby but lacked some maintenance (e.g., closed restaurants).

Price seems high for the service experience, particularly at check-in.

While some mentioned the hotel is pricey, many felt the quality justified the cost.

Generally good value given the location and comfort, although facilities need improvement.

There are some concerns about the value of certain dining experiences, such as breakfast and afternoon tea not meeting expectations.