Hotel Essen's vs Similar Hotels

Cuarto con mal mantenimiento, camas no confortables.

Mixed room quality: positives around room comfort and staff care, but negatives include an extremely hard bed, non-working in-room phone (missing cables) and TV access limited by parental controls.

There are complaints about room conditions, including noise and lack of amenities.

Mixed feedback: some comfortable rooms and good views, but multiple issues reported (broken jacuzzi, AC restrictions, room-door adjacency, stained mattress and old sheets) reduce this score.

Instalaciones sucias, habitación en mal estado, el TV estaba dañado.

Multiple guests reported cleanliness issues: mold smell from a wooden closet, pool and elevator areas with visible dirt, and overall lack of fine/regular cleaning.

Some reviews indicate issues with cleanliness of the rooms and amenities.

Generally praised for cleanliness in multiple reviews, but there are specific complaints about old/discolored sheets and a stained mattress which lower this score slightly.

Excelente ubicación frente al mar y al malecon, muy accesible.

Location repeatedly noted as a strong point: close to the beach and malecon, 'cerca de todo', pleasant terrace and good local climate.

Many guests praised the location for its convenience and proximity to attractions.

Consistently highlighted as excellent: close to attractions, on/near the malecón, direct beach access and great pool/balcony views — a clear strong point.

Buen servicio de housekeeping, aunque el front desk recibió quejas.

Service is consistently praised — staff described as attentive and very helpful; several reviews highlight excellent treatment by personnel.

Multiple reviews highlight excellent staff interactions and service.

Many comments praise friendliness and helpful staff (especially in restaurant), room service and extra touches; however several reviews note inattentive or unhelpful reception staff and occasional lapses in dealing with noise or issues.

Libertad para llevar comida y bebida a la alberca.

Limited mentions focused on breakfast options being sparse or lacking; no major positives for F&B were highlighted.

Food services and breakfast options received very positive feedback.

Restaurant service and breakfasts receive positive notes (sufficient breakfast, good service), but critiques include lack of buffet, limited breakfast variety, pricey/drink portion concerns and occasional slow service.

Alberca es de buen tamaño, pero fallas en el clima y wifi.

Amenities present (pool, WiFi, elevators, TV) but several problems reported: pool maintenance poor, WiFi stopped after first day for one guest, elevators and some areas dirty, and no ice machine available.

Some amenities received praise, but issues like Wi-Fi hindered overall satisfaction.

Pool is repeatedly praised (spacious, family-friendly, great views). Some amenity negatives (non-working jacuzzis, AC governors) but overall amenities are a strong feature.

Precio accesible pero muchas instalaciones necesitan mantenimiento.

Multiple guests emphasize good value ('for the price' comments), indicating a perception of solid value despite some maintenance/cleanliness issues.

The pricing was regarded as reasonable given the overall experience.

Several guests mention good value and explicit praise for price-quality ratio; a few note high prices for food/drinks which temper the rating slightly.