Hotel Tourist City Centre by HotSpot Essential

Near the Pasar Malam Gaya Street. Smart TV. So many mirror in the room.

Parking so hard! Mold on the wall near the dustbin. The water pressure good but takes few times to start. No lift.

Very clean and organised

the smell of the room

The bed was very comfortable with thick, cozy blankets. I really appreciated having extra pillows, which is something many guests need and will enjoy.

The floor was very dusty when I checked in, and it caused me to sneeze a lot. There were not enough power outlets near the bed—an extra charging plug would be very helpful. The check-in time felt quite late at 2:00 PM, while the check-out time at 11:00 AM was too early and didn’t give enough time to rest.

Location

Internet doesn’t work that causes tv doesn’t work too

lokasi cantik dekat dengan shopping mall

sangat kotor,lantai berhabuk,penutup minuman yang bekas menginap masih ada

地点满意

没有毛巾，没有纸巾，没有电梯，没有看过员工得脸

位置在加雅街很方便，一樓有飲水機

Wifi到後兩天很弱，房間有沒有窗戶根本在訂房網站看不出來，結果沒窗戶

Location friendly staff

Stairs no lift.

Personal amable i vam poder deixar les maletes dos dies per pujar al Kinabalu amb menys pes

L'habitació amb finestra a un pati interior. No disposa d'ascensor si vas molt carregat.

Rien

Puces de lits dans la chambre. Ma femme et moi avons été piqués. On a changé d’hôtel à 23h du soir sans passer de nuit du tout dans cet hôtel. Le personnel à l’accueil n’a pas trouvé de solution à ce problème et le prenait pas sérieusement.

Located closed to the center

The toilet was leaking all over

Location was excellent just around the corner from Gaya St Market place. Close to food and malls.

Room was small and city views is a bit of a stretch, although yes it had a window. Note though it was inexpensive.

Gute Lage, bequeme Betten, Klimaanlage hat gut funktioniert. Man braucht einen Code, um ins Gebäude reinzukommen, d.h. es kann nicht einfach jeder rein.

Manchmal hatten wir für einige Minuten kein Wasser, aber es war jeweils schnell wieder da. Bei den Betten hatte es unten so komische Fäden, wo der ganze Staub hängen blieb, weshalb es nicht ganz sauber gewirkt hat. Geruch im Zimmer war auch komisch.

the room is clean. have many restaurant and cafe around the hotel. Tourist attraction just around.

The toilet door can be fix next time because cannot lock from the inside. A bit difficult to find parking during daytime,but at night time no problem

The wifi internet bps connection is fast

The bathroom lacks maintenance and the hotel doesn't have an elevator so not suitable for elderly or disabled

Location near to gaya street sunday market and there is a lot of shop & restaurant nearby.

The electric kettle need to change because not work properly.

Location was very good, strong wifi

Facilities and room size, stairs no lift, room rates doesn't justify the shortages of the room

No people in the reception or anywhere, When i entered the room the smell inside the room was very bad and humid. The bed sheets and pilow case was very dirty, Black stains all over the sheets. Lots of ants in the room and on the bed. The water in the bathroom did not work, later it worked and then it didnt work again, no water presure, no water comming out. From start to end the Wifi didnt work. I needed wifi to send important work mails, so i had to go to a cafe to get some wifi so i could message the hotel staff wich i havent seen here on my second Day. I asked Them to please try and fix the wifi, but they Said it was holiday so no one was at the Office. I told Them that if the hotel is open you need to have at least one staff to help your costumers. They Said no their was no one to help. I gave Them then the choice to try and fix the wifi or please cancel my reservation for today and give me my money back just for today not for Yesterday. They Said that they would not do any of Them. When i Got back from the cafe to the hotel i finally saw a staff and made her Call the Office, i talked to 3 different people and they didnt Care ether. Very very nasty and bad hotel with no service, keep a loong distance to this place, never stay here.

Great location to walk around no need to drive. Near to night market, merdeka mall and others suria mall . Easy place to find food & drink.

Too noisy. my parent complained cant sleep next door customer kids was crying at night. Well, what to expect to pay cheap hotel to stay overnight right"? .. with cheap economy budget hotel can stay overnight but don't expect too much. Have TV also cant watch even just to watch a normal local chanel. what purpose to put TV in a room hotel if it not function ?! ..Ask staff to reconnect , they give easy answer " MASALAH WIFI" .?? ..Parking also main problem.

Some of the attraction in within walking distance like Wisma Merdeka, Suria Sabah, Kk night market. Easy to find place to eat.

Difficult to find parking.

The location.

No elevator. Good luck.

The room is pretty much what you would expect for the money, it‘s clean, flexible with the check-in and in the center of KK - we walked to a lot of destinations

The was a strong smell of smoke in the room and the window is dark glass and into a dark area behind the house

No water during my stay 😌

The ladies at the reception were very helpful and so lovely. The hotel location is very central in walking distance to fish night Market and to other places. The hotel room was basic and very clean.

All was fine

Localization

Don’t feel safety there, bad atmosphere and dirty bed

Great location right in the center near walking street, 3 minutes walk to the beach.

Nothing

👍

👍

The staffs were friendly

Bathroom is small

Good location. Coin Laundry is 2 min walk.

The Wi-Fi was not working.

The location at gaya street easy to find food and the room's decoration is giving modern look. Will comeback again nextime 😊

We wait almost for 15minutes outside since there is nobody at the counter. We can't get inside since the door has a code and hot weather. What even worse no smile and appology for the late response from the staff after we came check in.

This is my fifth stay at this hotel (once I even booked directly at the counter!), which speaks volumes about how much I appreciate it. Here's a breakdown of what I like: Friendly staff: Connie, in particular, is incredibly welcoming and helpful. It was always a pleasure chatting with her before heading out to explore. Powerful shower: The strong water pressure was fantastic! Secure access: The pincode entry system at the main entrance provides an extra layer of security and peace of mind. Comfortable bed: While there were a few stains on the pillows, the bed and pillows themselves were very comfortable. Prime location: You can't beat the location! It's surrounded by eateries, pharmacies, a GP, markets, and malls – all within easy walking distance. The weekend markets are practically on the doorstep. Strong WiFi: Reliable WiFi is essential for me, and this hotel usually delivers. There was a brief period with some connectivity issues during my last stay, but luckily my mobile data worked well. Hopefully, the WiFi issue has been resolved. Overall, I've consistently had a positive experience at this hotel and would definitely recommend it, especially for budget-conscious travelers. Just keep the stairs in mind if you have difficulty with mobility. The fantastic location and friendly staff make this a great base for exploring the area and enjoying all the delicious food nearby!

Nice stay.

Wifi didn't work during our stay.

I like the bed, the room, wifi etc. Location also excellent.

Nothing.

Staff were so friendly and responsive to any requests, the room was clean and well equipped, and we loved the neighbourhood. We were very happy with our stay and added an additional week to our planned time in KK because we liked it so much! ❤️

The room was clean.. Good place to stay. Strategic place if you want to explore kk city.

Was situated in centre of town.

I'd booked a 'city view' room. Outside the window was laundry, and a large plastic barrel and inbetween of buildings. Had a horrid smell of sewerage. No internet while I was there. I spoke to reception but the 'city view' rooms were already in use. I left after a day. Still waiting for booking.com to reply.

Location was good

It was gross, stains all over the sheets,

Very clean

Nice location

There was no hot water at all in my bathroom , and any water sometimes Didn’t clean my room for 2nd day

nice hospitality

-

lost deposit due to minimal dirty sheets

internet TV was great. safety entrance with passcode cleanliness easy to get foods

Great location, easy access to nearby attractions.

None.

You get what you pay for

Not to the cleanliness standard I would expect.

Convenient location. Friendly staff. Modern room with quality air conditioning and shower.

Staff not helpful

Comfy bed, good water pressure, great location for lots of restaurants

Room with a view was to another building, very bright light at night that shone through the curtains. 3rd floor, plenty of exercise to get to the room without a lift.