Shams Safaga Resort

Anlage sauber Personal freundlich breiter Strand Gäste aus vielen Ländern

Strandbereich war flach Anlage ist in die Jahre gekommen

Le lieu, le personnel, le Club ION sur place

Plus de fruits frais au petit déjeuner serait super, d'autant qu'il y'en a généralement au déjeuner et au diner.

Das Essen war hervorragend und das gesamte Team war sehr freundlich, hilfsbereit und zuvorkommend. Das Hotel war sauber und der Strand ist sehr nahe gelegen. Auch der Taxi-Service war ausgezeichnet, zuverlässig und die Fahrzeuge waren sauber. Die Klimaanlage hat jederzeit einwandfrei funktioniert. Besonders geschätzt haben wir, dass uns für den frühen Rückflug ein Frühstück zum Mitnehmen vorbereitet wurde. Das war sehr aufmerksam.

Am Strand wurden wir leider immer wieder von Strandverkäufern angesprochen und gestört, was mit der Zeit etwas mühsam war und die Erholung beeinträchtigt hat. Auch die Becher am Strand waren teilweise in einem sehr gebrauchten und unhygienischen Zustand. Wenn wir Getränke bestellt haben, wurden uns teilweise Becher ausgehändigt, die sichtbar verschmutzt bzw. für uns nicht appetitlich waren. Hier wäre aus unserer Sicht deutlich mehr auf Sauberkeit und Hygiene zu achten.

Широкий песочный пляж, хороший кондиционер в номере, персонал вежлив в ресторане. Хороший платный интернет

Душевая не удобная и напор воды, номерной фонд достаточно устаревший, но терпимо. На ресепшн очень долго не могли найти номер букинга, и требовали подтвержления оплаты чек

اعجبنى الشاطىء رملى و الاكوا ومعاملة كل العاملين بالفندق بالمطاعم و البول و كل الاماكن و كل الخدمات قريبة من الغرف والاطفال التبسطت من الاكوا

الاكل وحصوصا الحلويات لم تكن مميزة او متنوعة

Lokalizacja, plaża , super obsługa

Jedzenie mogłoby być smaczniejsze ale ok

Cisza, spokój, przesympatyczny personel, pomocny a zarazem pilnujący porządku.

Jedzenie mogłoby być smaczniejsze.

الموظفون محترمون

ضعف جميع شبكات اتصالات المحمول داخل جميع اماكن الفندق وعدم وجود واي فاي بالغرف والطعام لم يكن بالجودة المناسبة لسعر الحجز

Les bungalows proches de la plage, les jardins, la piscine, la restauration

Les barman peu aimables

البحر واسع و رملي المطعم نظيف والاكل كويس جدا محتاج بعض التنوع البسيط لكن يلبي الغرض معامله الشيفات والاستف في المطعم ممتازه

معامله الموظفين غير مرحبين بالضيوف معادا طاقم المطعم البيسنات غير نظيفه تماما وخصوصا بسين الاطفال الغرف فيها مشاكل التكيف و الصرف و خدمه تنظيف الغرف سيئه جدا

العاملين في المطعم كويسين وخدمه الغرف المكان جميل الشاطئ جميل جدا عجبني انهم مخصصين يوم للمطبخ المصري وكمان الحفله المصريه

للاسف لم يعجبني شيء فهو لا يستحق ابدا تصنيف اربع نجوم ربما نجمتين فقط

اولا الفندق بشكل عام من اللوبي الى الطرق المؤدية للغرف ا وحتى الغرف نفسها قديمه وباثاث رديء جداااا و رث ثانيا التكيف في اللوبي والمطعم كان حارااا جدا ، الطعام سىء وبارد ومحدود جدااا وبنكهه غريبه تبدو وكان المواد المستخدمه في الطهي رديئة او منتهية الصلاحيه كان مقرفا حقا لا انصح ابدااا بالسكن فيه فهو لايستحق المبلغ المدفوع نهائيا

Beach , food , service everything was very good

Nothing

Cela fait plusieurs années que nous passons nos séjours balnéaires au Shams. Nous y retrouvons des amis... Nous apprécions : La gentillesse du personnel, l'emplacement de l'hôtel avec une très belle plage, les très beaux jardins, la possibilité de pratiquer du windsurf, du kite surf, wingfoil, etc Magnifiques piscines, etc etc https://www.facebook.com/share/v/1BaveC7vYx/

La muy buena relación precio/calidad. Gran variedad en las comidas, tanto en el desayuno como en el almuerzo y la cena. La playa debe ser una de las mejores, es uno de los puntos fuertes.

El alcohol que sirven en las diferentes bebidas no es de buena calidad. El wifi es malisimo a duras penas funciona en el hall central.

Très sincèrement en voyant les commentaires j'appréhendais un peu mon séjour, mais une fois sur place quel bonheur !!! Certes l'établissement est fréquenté par beaucoup de nos amis allemands et l'hôtel fait tout pour qu'ils y soient à l'aise, mais c'est surement pour ça qu'il est plein et c'est parce qu'il est plein que la qualité de service est irréprochable. Un endroit magnifique, un personnel adorable et si comme moi vous n'aimez pas les animations vous pouvez juste profiter du lieu. Les clubs Ion sont super pour le Kite et la planche. Je reviendrais assurément.

Absolument rien

موقع الاوتيل حلو جدا و معظم طاقم العمل متعاونين الى حد كبير و حمام السباحة لطيف و البحر حلو اكتر حاجة عجبتنى لما معجبتنيش الغرفة فورا غيروها

الغرف محتاجة للتجديد بشكل كبير جدا خصوصا ان موقع الاوتيل استثنائي و يستاهل يتجدد و الغرف غير مريحة تماما الاكل محتاج يبقى فيه تنوع اكتر شوية لكن هو بشكل عام كويس و طعمه كويس و الشيفات كويسين جدا

Locatie van het resort. En de kleinschaligheid, vriendelijk personeel, fijn verblijf

Niets

Жили в бунгало, обалденное расположение, до моря 20 метров, очень уютно, чисто, ежедневная уборка, персонал очень вежливый, еда разнообразная и вкусная, приехали сюда второй раз и думаю приедем ещё!!!!!!!

Такого нет.

Csodálatos szálloda. Gyönyörű rendezett parkkal, csodás tengeri elovilaggal. Több korall szigetet láttunk. Gyönyörű színes halak. Láttunk óriási teknőst, bohóc halat, ráját, murenat. Kellemes volt a bungalónk. Jók az animátorok. Bőséges volt az étel és ital kínálat. Minden nap volt hal, csirke, marha, egyszer kacsa is. Rengeteg saláta. Helyi alkoholos italok, üdítők. Nekünk semmi nem hiányzott ahhoz, hogy nagyon jól érezzük magunkat. Köszönjük szépen a kedvességet, és a szeretetteljes vendéglátást.

Nem tudok olyat mondani, ami nem tetszett.

Her şey dahil olarak belirtilen otelin içine girince portakal suyu 3 Euro talep ediliyor en basitinden , her şey dahil diye bir durum yok , çoğu şey ücrete tabi

Tenger közelsége, Szakszerű, kedves orvosi szolgáltatás!!

Friendly staff, location at the beach and close to kite-surfing school, varied food, relaxed atmosphere

view from our bungalow, too many people trying to sell things at the beach, furniture etc a bit outworn, too much animation

L'emplacement

Nous avions réservé deux chambres avec balcons, baignoire (nous avons un enfant en bas-age, cela faisait partie des raisons pour lesquelles nous avions payés un supplément pour ce type de chambre) et vue sur la mer. En arrivant, on nous proposait soit une seule chambre "familiale" avec baignoire et vue sur la mer, soit deux chambres sans balcon ni baignoire avec vue sur le parking qui empestaient le produit chimique. Nous avons perdu une demi-journée à notre arrivée en négociations et changements de chambres pour finir dans une seule chambre "familiale". Il a fallut demander à Booking.com d'intervenir pour que l'établissement réagisse le lendemain. Au final, on nous a surclassé dans les bungalows, mais toujours pas de vue sur la mer... et nous n'avions pas envie de perdre d'avantages de temps et d'énergie en négociations. Le wifi payant est beaucoup trop cher, le wifi gratuit dans le hall est tellement lent qu'on peut dire qu'il ne marche pas. La piscine des enfants est en travaux. À part ça notre séjour a été passable. L'établissement ne répond clairement pas aux standards d'un 4 étoiles.

Blad do jajek uzywa sie masla a nie starego oleju

A tengerre néző kilátás csodálatos volt.

A víz elég sokszor elment. Kellemetlen volt.

We are in this hotel for the second time. Beautiful beach, clean sea, very, very friendly staff. Hygiene is at a solid level, the food is delicious, the waiters are helpful and friendly. Every evening there was meat from the grill. We were with our three-year-old grandson and everyone entertained him. Mr. Adil was especially interesting, whom our grandson adored because he gave him balloons every day. He is a very cultured gentleman who raises the hotel's reputation with his behavior. Otherwise, the hotel is very safe, be sure that everything you lose or forget in the hotel will be found and preserved. If you are interested in a taxi ride for a tour, you have a man at the hotel who will provide you with the best and safest transportation.

Waiter Karim Is helpful only for guests who gives him bakshish

Cleandiness

Room was average, old furniture. No Tv subscritoin to watch foodball

Le petit déjeuner copieux et varié

Clim très bruyante Racolage intempestifs sur la plage

Un endroit très plaisant je recommande Vivement cette établissement une belle plage un spa une salle de sport un personnel à o écoute que demander de mieux

Tengerpart

A személyzet csak akkor hozott italt ebédnél és vacsoránál ha borravalót kaptak, ez egy all inclusive foglalásnál durva. Az ételek nem voltak megfelelően átsütve. Nem a foglalásnak megfelelő szobát kaptunk de 2 nap után áthelyeztek egy olyanba amit foglaltunk. A parton dolgozo salse csapat akik a különböző programokat szervezik(safari,snorkel stb) nagyon rámenősek és ha nem foglalsz azonnal akkor naponta többször zaklatnak.

Staff was the highlight of my two week stay in this hotel. Always helpful and responsive, they made each day easier. The territory felt like a small green oasis. Clean, tidy, and peaceful to walk through at any time of day. The beach was decent with clean enough sand and acceptable sunbeds, but every morning by 8 A.M. the best spots were already "reserved" with towels that sometimes stayed untouched until evening. Check in and check out were smooth. WiFi was paid, so a local SIM was the better option. I used Orange, and the internet was more or less OK. The restaurant looked nice, but the main food choice was limited. The potatoes always was half raw, so most days I ended up with rice or macaroni. Breakfast and lunch barely changed, while dinner had a bit more variety. Desserts were tasty. Beer was OK, but the juices were watered down. The overall atmosphere was calm and quiet, which made walks around the hotel relaxing. The pool and the so-called aquapark were disappointing. By the 4th of December the pool was still not heated. The pool itself is very small. The so-called aquapark have four slides with strange working times. The spa was very overpriced, with European prices and quality that did not match the cost at all. The room was cleaned daily, but linens and towels were worn out. The air conditioning was noisy, the pillows uncomfortable, and the minibar was just an empty loud mini fridge. The built-in shower head was the worst part. Some listed facilities did not exist. Soundproofing was very low, and you could hear almost everything from the hallway. To stay fair - the mattress was comfortable. Evening animation was dull with no spark. Day animation was much better, and the team deserved five stars for effort even though most guests ignored them. Most visitors were German speaking. Overall, the hotel was good value for money except for the spa. /AI was used to make this review look smooth

内部环境不错

WiFi需要单独付费

We stayed one of the front bungalows by the beach.We loved it.Gardens and communal area kept very clean tidy.We love the beach wind breakers as they were very effective.

Bed and metresses pillows could do update.Also food vere too salty.

Das Essen war ganz passabel. Das Mittagessen habe ich nur einmal genossen. Frühstück und Abendessen war ok. Die Lage des Hotels und die angeschlossenen Tauchbasis sind perfekt für Taucher. Die Anlage insgesamt ist sehr schön.

Die Zimmer sind einfach nur heruntergekommen. Seit 20 Jahren oder mehr wohl nichts gemacht. (War 2007 schon einmal in dem Hotel). Zum Essen gibt es eine handvoll Tische zum draußen sitzen. Ansonstem ist man gezwungen in einem riesigen Speisesaal mit dem Flair einer Bahnhofshalle oder Großkantine zu essen. Die Sitzgelegenheiten rund um den Pool sind alle einfach nur abgewetzt und es wirkt alles überaus ungemütlich.

The staff was very friendly

The pool wasn't clean. The color of the water was always green.

Au bord d'une longue plage de sable, l'emplacement est idéal pour le kite surf, le wind surf, la baignade, etc Très beau jardin. Personnel très gentil.

La réception qui n'a pas respecté le rabais consenti par booking. Il a fallu des échanges de messages, et l'intervention de booking pour obtenir le remboursement du trop perçu, apres interventions auprès directeur. Heureusement que nous avions du temps, notre sejour etant de 31 jours. Pourtant nous sommes clients depuis 20 ans. Encore des progrès à faire.

The food was poor and lacked variety. The pool was too small. They also didn't mention all the rules regarding children on the website.

The beach is wonderful, the aqua is ok, the staff is helpful.

The food needs more variety

Top Service! Top Management! Selten so freundliches Personal in Ägypten angetroffen! Egal in welchem Bereich des Hotel, alle freundlich und hilfsbereit! Das Essen ist sehr gut und man hat eine gute Auswahl. Das Hotel entspricht, bzw. übersteigt seine Sterne Bewertung! Fitness Studio sehr gut ausgestattet, Strand sehr gepflegt. Zimmer angemssen. Ich werde wieder kommen!

Perfect location for the bungalow

Food sometimes has no variety

I always stay there when I travel to Safaga . People are nice , helpful and friendly. Restaurant serves variety of food . Green and amazing garden and beach . They have gym and spa but I didn't use .

Usually I love this resort I feel settled

Nothing

The room is good size, very comfortable with fridge and coffee facilties. Strong shower. I got room with a balcony.. 2 top floors don't have balconies. Room and hotel were sparkling clean. All staff from reception, restaurant to bars were great, professional and helpful. The animation team is absolutely fantastic. Breakfast and drinks were great. There's a free and very well equipped gym. Sandy beach. Good value for money. Would come back.

The bar and pool area is small. There are not many sunbeds around the pool. You're forced to go to the beach. Not enough shade to shelter from sun anywhere outdoors. Grounds are filled with bungalows. Lunch and dinners are not the best. However, I can't complain about giving the price I paid.

La sympathie et l’accueil , le service , la proximité de la plage

Rien

Location, staff, felt relaxed

Facilities, shower in the room, poor internet

Good

Small, quiet, nice beach, good dive centre and great for snorkelling with turtles in shallow water. Nice wee house reef for diving. Bungalows and gardens well kept. No upset tummies = food safe. Entertainment available for those who wanted it but well away from those who wanted peace and quiet.

Food was safe but meat portions were bony and rationed. Sofas were very uncomfortable with worn out seat padding.

Wirklich tolles Hotel, mit schönen Zimmern, nettem Personal, traumhaftem Strand und wundervollem Essen.

Clean, quiet, one story bungalows set in gardens were nice. No upset tummy. Good dive centre with nice little house reef. Giant green turtles just metres from shore. Attentive staff who clean and refresh everything quickly.

Chairs and sofas aren’t comfortable, padding very old.

Le complexe shams comprend 4 hôtels dans des jardins ,sur une plage de sable avec club de plongée, club de windsurf et club de kite. Les logements en bungalow est super et proche de la plage . Préférez ceux du lodge qui ont été rénovés car ceux du resort sont un peu vieillot ( a rénover) Toute l’équipe est très serviable. Le buffet est correct avec beaucoup de choix.

There is a sandy beach with a house reef Infront. Good buffet food with a daily variety. The bars offer (alcoholic) drinks till midnight. Staff was very friendly, with good language skills and it was super clean. Our room was big with fridge and a balcony with seaview.

There is not really anything around the hotel. Animation was more kids style.

The room was nice and comfortable, except weak water flow in bathroom. The Jacuzzi was exceptional, the beach is big and almost sandy.. The pool was amazing.

The grilled food quality was not that good. The direction signs inside hotel are not accurate and missing for some places. The animation was not so good.

hotel stay was good. Premises are a bit old, and in my opinion would require an update. Little shops and pharmacy in proximity, so it was good for solving last minute issues. Multiple bars and buffet restaurant available, with daily grilled meat/fish.

Petit hôtel très sympathique, j’ai été surclassé donc j’ai eu un bungalow Très correct Menage fait tous les jours. La restauration était bonne et de bonne qualité avec des plats typiquement égyptiens. Je recommande l’hôtel et moi j’y retournerai avec plaisir.

Location Beach

Staff Reception fraud and hotel managing residents. I have been in a room below what I reserved with no balcony for 60% of my stay there until I was finally moved to another better room for my final night there. I have paid more money than the hotel rate still got the worst possible room. I want to file a complain for this. Beverages and snacks were the worst ones i had in any hotel i went to.

Only beach and calm

Food and wifi

The price only it was acceptable

It’s fare away from the city

It was on the beach. Gym is really good and great aircon.

We stayed there 7 nights and after night 1, we had the worst diarrhoea we have experienced and it lasted until the day we left. We have travelled across all Asia for 14 months and would think our bellies are quite robust after that, but this resort completely wiped us out. The free WiFi doesn’t work at all. The customer service is awful. We had a problem with our aircon and it took 6 hours and having to go to speak to reception or maintenance 4 times for them to finally admit it didn’t work and to move us rooms. We also weren’t given towels after our room was cleaned and again took 3 hours for them to get clean towels in our room after speaking to reception 4 times!

The Sea was good specially for snorkeling 😍, and staff was good, but as I left before breakfast and they get me my breakfast for me and my kids too.

I asked for air conditioner remot as it was too cold for my kids no one get it for me till I left 😁, swimming pool floor was not fixed properly and water was not cleaned I think for few days, furniture a pit old.

The beach is fantastic The pool and Aqua was great Anything else is very bad

- The attiude of the staff specially with egyptian - The level of food less than good and not tasty and not fresh -The snaks only from 4:00 pm till 5:00 pm and is limited every to two types (cheese sandwich and ice cream) nothing else. -the bed very small and the room very small - wifi only free in thr loopy and chargeable in the room with 10$/hour - only foreign guedt get new furintured room and extra chase long outside the chalet. - the air conditioning was very bad in first two days and then they fixed it and it is very very very old.