Shams Safaga Resort vs Similar Hotels

Rooms were rundown and had issues like noisy air conditioning.

Positive comments: rooms described as large, comfortable beds, well cleaned daily and well insulated for good nights' sleep.

Rooms are generally fancy and clean, with minor notes about the quality showing age, yet well maintained.

Large rooms mentioned but some concerns about AC need addressing.

The pool wasn't clean, and linens and towels were worn out.

Repeated positive mentions: 'propreté', 'nettoyée à fond chaque jour', rooms described as clean and well maintained.

The hotel is described as very clean and well-maintained, though some reviews mentioned issues with noise affecting the stay.

Specific mention of room AC issues suggests a cleanliness concern.

The location of the hotel and nearby dive center is perfect for divers.

Mixed: excellent beachfront/private beach and snorkeling access, but several guests noted it is somewhat far from the town/city, which is a drawback for some.

Some reviews mention a good location, but also note it's a bit far from the city center and airport.

Positive mentions about accessible local shops and the quiet environment.

The staff was very friendly and helpful.

Very positive: staff repeatedly praised (named staff like Farag, Mohamed), described as professional, attentive and helpful throughout the stay.

The staff is consistently praised for their helpfulness and friendliness, making it a highlight of the reviews.

Staff members are described as absolutely amazing, enhancing the overall experience.

Food variety and quality were limited, with some dishes being too salty.

Generally positive: multiple mentions of varied and good food, excellent quality in some reviews; a few notes that buffet/beer/cocktails were not outstanding.

The quality and variety of food received positive reviews, with some room for improvement mentioned for certain shows.

Food variety and taste highly praised across reviews.

Spa services were overpriced, and the pool area was small and disappointing.

Generally praised: pool, private beach, installations and activities noted as high quality; some negative note about loud evening animation affecting the experience.

Amenities include a pool and beach, but there were requests for better late-night entertainment options.

Jacuzzi and Soul-Spa services are highlighted positively.

Overall good value for the cost, except for the spa.

Mostly positive due to enjoyable all-inclusive offering and variety of food/activities, but some felt buffet/drinks were not exceptional which reduces perceived value slightly.

Many guests felt that the ultra all-inclusive option was a good value, though some noted high prices during peak season.

Concerns raised about the price not meeting expectations for a 5-star experience.