Parque bonito
Parque bonito, Malecón, 23020 La Paz, BCS, Mexico- Attraction
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About this hotel
Luxurious Amenities
Club El Moro offers a range of luxurious amenities including a swimming pool, hot tub, and free Wi-Fi, ensuring a comfortable and relaxing stay for all guests.
Gourmet Dining
Indulge in international cuisine and freshly baked goods at Vrentino, the on-site restaurant. For more dining options, explore the nearby restaurants just within 2 km of the hotel.
Exciting Activities
From kayaking to boat trips, guests at Club El Moro can enjoy a variety of exciting activities during their stay. Additionally, scooter rentals are available for those looking to explore the area with ease.
Experience the perfect blend of luxury, comfort, and adventure at Club El Moro. Book now for an unforgettable stay!
Nearby Attractions
Jacques Cousteau
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Iberia Pottery
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Cerro de la Calavera
Cerro de la Calavera, Carretera La Paz-Pichilingue, 23030 La Paz, BCS, Mexico- Viewpoint
Parque Piedras y Pájaros
Parque Piedras y Pájaros, 65E, 23006 La Paz, BCS, Mexico- Park
Piedras y Pájaros
Piedras y Pájaros, Calle Constitución, 23020 La Paz, BCS, Mexico- Statue
Parque Postal
Postal Park, 305, 23000 La Paz, BCS, Mexico- Park
Jardín Velasco
Jardín Velasco, La Paz, Municipio de La Paz, Mexico- Park
Monumento a Los Niños Héroes
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Kiosko Parque
Kiosko Parque, 23006 La Paz, BCS, Mexico- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Garden
Hiking
BBQ facilities
Laundry
Luggage storage
Fishing
Cycling
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Snorkelling
Spa/wellness center
Solarium
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Street parking
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Snack bar
Vending machine - drinks
Vending machine - snacks
Public Bath
Salt-water pool
Outdoor furniture
Picnic area
Wine/champagne
Sun umbrellas
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Walking tours
Breakfast takeaway containers
Tour/class on local culture
Room Types
Family Suite
Up to 4 guests70 sqmQueen bed (151-180 cm wide)
This family room's special feature is the pool with a view. The fully equipped kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
70 sqm
Garden View
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomDressing roomKitchen
Deluxe Junior Suite
Up to 4 guests75 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
75 sqm
Sea View
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomDressing roomKitchen
Two-Bedroom Suite
Up to 5 guests95 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
95 sqm
Garden View
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomDressing roomKitchen
Suite with Balcony
Up to 5 guests75 sqmSofa bed (Variable Size), Twin bed (90-130 cm wide), Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The pool with a view is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), Twin bed (90-130 cm wide), Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
75 sqm
Sea View
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomDressing roomKitchen
Twin Room
Up to 4 guests18 sqm2 Queen bed (151-180 cm wide)
This room features free Wi-Fi, air conditioning and cable TV. The bathroom is private and have a shower.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
ShowerTVAir conditioningHair dryerDeskSeating AreaFanToiletPrivate bathroomWardrobe or closetCleaning productsCoffee machineOutdoor furnitureUpper floors accessible by stairs onlyClothes rackToilet paper
King Room
Up to 2 guests16 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room features free Wi-Fi, air conditioning and cable TV. The bathroom is private and have a shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
16 sqm
In-room amenities
Coffee/tea makerShowerTVAir conditioningHair dryerDeskFanToiletPrivate bathroomWardrobe or closetCleaning productsCoffee machineOutdoor furnitureEntire unit located on ground floorClothes rackToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(878 total)
Provider-sourced guest reviews.
10/10
Reviewed Aug 31, 2026Location location
None
8/10
Reviewed Aug 27, 2026The hotel was very nice and the staff was friendly and helpful.
The pool could’ve been better.
7/10
Reviewed Aug 24, 2026Era cómodo, buena ubicación y limpio.
Creo que las instalaciones dejan que desear y las fotografías no se asemejan tanto a la realidad. Es pequeño y sin más
8/10
Reviewed Aug 23, 2026Buena ubicación en una zona tranquila del paseo marítimo
10/10
Reviewed Aug 22, 2026El hotel es cómodo, la alberca está excelente, la ubicación frente al mar y la atención al cliente fue excelente.
8/10
Reviewed Aug 22, 2026La ubicacion frente al malecón y los atardeceres. El personal es muy amable y atento. Te prestan silla y sombrilla para la playa, además de las toallas, lo cual es algo muy a tener en cuenta en una zona calurosa como BCS.
La ducha sale con muy poca presión.
9/10
Reviewed Aug 21, 2026very nice suites, all facilities nice, very clean, close to the city, all what you need for a couple of days in La Paz. helpfull staff
Restaurant on site should give discount for hotel guest, was a bit overpriced in our view. good quality though. water of the pool should really be cooled it was almost boiling at the end of the day when coming back to the hotel and looking forward to a fresh dive...
8/10
Reviewed Aug 19, 2026Me gustó la ubicación y lo amplio de las habitaciones
La cama muy dura ..y la puerta del baño cada que la cerraba hacía un ruido horrible
7/10
Reviewed Aug 18, 2026絶好のロケーション 部屋が広くて快適 エアコンの効きが素晴らしくよい
蛇口からの水が臭かった Wifiの繋がりが悪かった 椅子が天然木で形が歪になっているため子供が角に脚をぶつけてしまった。
10/10
Reviewed Aug 17, 2026It’s really nice. The room was very roomy and clean. We had a 2 bedroom suite
The shower water flow was slow. We were in the 3rd floor and saw the employees area to eat. It was disappointing to see the conditions. Out doors and old. The weather was extremely hot for them to sit outside. They need to take care of their employees better
1/10
Reviewed Aug 14, 2026设施老旧 没有电梯
10/10
Reviewed Aug 6, 2026Die ganze Anlage ist wunderschön gepflegt. Das Personal ist immer nett und zuvorkommend gewesen. Wir konnten kostenlos Strandstühle und Sonnenschirm ausleihen. Die Lage am Stadtrand auf dem Weg zu den Stränden ist einmalig.
Das Restaurant ist komplett unabhängig vom Hotel, es gibt zwar Zimmerservice, aber am Sonntagnachmittag ist das Restaurant ab 15 Uhr geschlossen.
5/10
Reviewed Aug 4, 2026Las fotos estan 100% editadas, el lugar no se ve como en las fotos. El staff es nulo y los que hay en recepcion sumamente apaticos. Es un hotel de 2 estrellas y no de 4 como ae anuncian
Las fotos estan 100% editadas, el lugar no se ve como en las fotos. El staff es nulo y los que hay en recepcion sumamente apaticos. Es un hotel de 2 estrellas y no de 4 como ae anuncian
9/10
Reviewed Aug 2, 2026Pool. Location. Size
No elevator. Area behind the hotel (construction, cables, ugly)
10/10
Reviewed Jul 24, 2026Heerlijke kamers in de tuin met lekker zwembad. Na 3 dagen moesten we verhuizen naar een grotere duurdere kamer aan de weg. Dat was duidelijk minder. Het restaurant is werkelijk uitmuntend. Aan de boulevard en de zee. Dichtbij de winkels en horeca.
Kamer aan de straat. In de tuin is top.
5/10
Reviewed Jul 7, 2026Good location. Air conditioning was good enough
Sunday evening. We wanted to use the pool. Getting there: Loud crap music at the pool, people completely drunk, smoking weed and drinking in glass bottles (everything that in theory is prohibited by the hotel rules, but the useless staff ignored…). Watch out if you are traveling with your family. This is not a place for you
10/10
Reviewed Jul 4, 2026Todo excelente la atencion y que son pet friendy
10/10
Reviewed Jul 3, 2026The staff was extremely helpful. When I asked to be accommodated in a lower level room, they did not hesitate. Due to the capacity, I had to wait until the following day. They had told me I would probably have to check out with my bags and wait until the room was ready. The room ended up ready before check out making the transition extremely smooth. If there is anything you might need for the beach, they might just have it as a rental.
More accessible amenities, like seating in showers and added handheld showerheads would make for a more comfortable stay. Another railing by the steps in the pool entrance would be a great upgrade, especially for those with limited accessibility.
10/10
Reviewed Jun 27, 2026Amplio, limpio muy tranquilo y familiar.
10/10
Reviewed Jun 25, 2026Excelente ubicación! El hotel está muy bonito y limpio :)
8/10
Reviewed Jun 21, 2026El lugar se ve muy bonito en las fotos, no es que en la vida real no sea así pero se ve distinto cuando llegas al lugar, el personal que trabaja ahí siempre muy amables.
Que no tenían aceite ni nada para cocinar, y solo te dan una botella de agua y una bolsa de café aunque estuvimos 3 días
9/10
Reviewed Jun 21, 2026Clean and spacious unit with an equipped kitchen, great A/C and smart TV.
8/10
Reviewed Jun 19, 2026Loved the gardens and pool. Convenient having good restaurant. Super friendly helpful staff…
We were inundated with ants one evening. We had to move rooms at 11:00pm. There was evidence the problem was not new. The problem was confined to the bathroom but overwhelming. I asked for some economic compensation for this incredible inconvenience but was told our room was upgraded in the midnight transfer….we were leaving the next morning at 8:00am and I haven’t heard back from the management. …great little hotel but I probably won’t stay there again.
6/10
Reviewed Jun 14, 2026It’s got a lot of potential. Good location with beach views.
WiFi didn’t work. No complimentary tooth brush/toothpaste, and bathroom shower head seemed to be missing? So it was just spraying everywhere. The hotel needs a facelift its overall kindve dated.
10/10
Reviewed Jun 7, 2026Estaba perfecto, todo el personal muy amable, el sitio cómodo y limpio además de bien decorado y una excelente ubicación frente al malecón en una zona tranquila
Todo estuvo bien
9/10
Reviewed Jun 5, 2026Es un hotel con pocas habitaciones, por lo que lo hace mas atractivo para personas como nosotros. Sus instalacioines en general las tienen muy limpias y bien conservadas. El que tenga pocas habitaciones y ya conocido por las personas que hemos estado antes, provoca que se tenga muy poca disponibilidad, normalmente está lleno. Por ejemplo, las habitaciones dobles, prácticamente es imposible enconcontrar disponibles. Las suites, de las cuales son la mayoría, tienen espacios desperdiciados, y para una pareja son demasiado grandes. Puede haber gente que busque esos espacios tan grandes, pero insisto, están desperdiciados. Nosotros siempre llegamos en auto alquilado, pero para la gente que no lleva un vehículo en que transportase, el hotel está un poco alejado de la zona comercial y de las playas. Todo el personal es sumamente atento y servicial.
El espacio en las habitaciones sencillas es muy reducido y no tiene un pequeño refrigerador, que es muy necesario.
9/10
Reviewed Jun 4, 20263 of our race team members including myself, stayed there. The 2 rooms we got were beautiful, had nice balconies, and were next to each other. The rooms were clean and quiet with the exception of the a/c in my room. It was pretty noisy, like a squeaky bearing.
This time the a/c in the bedroom was noisy. I didn't realize it until it was too late to make a change. Everything else was fine.
9/10
Reviewed Jun 3, 2026Bien ubicado, habitaciones grandes y bien equipadas
10/10
Reviewed Jun 1, 2026La ubicación, limpieza y atención del personal.
4/10
Reviewed May 29, 2026Pool are is very nice
Cleanliness, uncomfortable bed, staff
9/10
Reviewed May 20, 2026the pool and size of the suite or apartment was wonderful. Kitchen a bit understoccked, but we didn't cook much so ok.
We did not like the restaurant, expensive and meh.
9/10
Reviewed May 17, 2026Our room was more than I expected. I believe I could live there. Overlooking the pool and being able to see the sunset, what a perfect setting for my husband and I to celebrate our 24th Aniversary. We would have coffee on the veranda in the mornings. It was quiet from the rest of the world, no street noise. I recomend El Moro whole heartily!
The only thing that was a double edge sword was the fact that you trade peace for inconvenience. We took idrive many times to get to town.
8/10
Reviewed May 17, 2026The rooms were huge and very well equipped for multi day stays. The garden and pool were beautiful and very well maintained.
It was quite far from the main part of La Paz and I had not realized this when I was booked the place. If you don’t mind walking 25 to 30 minutes along the Malecon into town, then it’s for you.
10/10
Reviewed May 14, 2026The location is incredible. Feels like you are in an oasis.
7/10
Reviewed May 6, 2026The place in itself it's really nice, the rooms are well designed, beds are comfortable and kitchen is fully equipped. I loved that every room has an outdoor space to be used as well
Read well what you are booking, cause the pictures might be different. We thought to have book a 2 double bed room but instead we had one 1 king bed and a sofa bed, which was OK if only the sofa bed would have worked. Instead it was completely broken and We immediately informed the staff about i5lt and ask them to solve it. They did nothing to help us and they complained It wasn't their Fault. We were force to sleep in 4 one bed because of this, so not really a Great holiday. Unfortunately all the pros of this place gets completely ruined by their unfriendly and unprofessional staff.
10/10
Reviewed May 4, 2026Very nice pool, location and restaurant. Clean and safe.
10/10
Reviewed May 2, 2026Super bien ubicado frente al mar, la alberca linda y el personal amable. La cama muy cómoda, la tele pequeña, pero cuenta con canales de cable. El restaurante que está a un lado del hotel sirve unos desayunos deliciosos!!!
Todo estuvo muy bien
10/10
Reviewed May 2, 2026Comfortable. Everything you need. Right on the malecón. Easy to get around. Really nice pool and property
9/10
Reviewed May 1, 2026La habitación El area pública La ubicación
El Wi fi,, muy lento
9/10
Reviewed Apr 28, 2026Petite suite familiale très confortable et très pratique
7/10
Reviewed Apr 24, 2026The room was really big and I loved having a little balcony to sit out on. The staff was very friendly and helpful and the grounds are beautiful and well maintained.
It was quite expensive and there were several things which either didn't work in the room or which needed figuring out (such as, which switches controlled the overhead light and fan). I should have done better research and realized how far from the center of town it was - needless to say I got thousands of steps in!
10/10
Reviewed Apr 23, 2026clean, friendly staff, and amazing restaurant! Chemma, Emily, and Jordy are awesome!!
beds are extremely firm and hot water in the shower doesn’t last most than 10-20mins
9/10
Reviewed Apr 20, 2026La ubicación es perfecta. Desayunamos en el restaurante del hotel y fue una excelente idea: la comida y el servicio de 5 estrellas. La alberca también es un plus sobre todo si se compara con el resto de las opciones de la zona.
La habitation es un poco más pequeña de lo que esperábamos, pero nada que reprochar.
9/10
Reviewed Apr 14, 2026Really nice big rooms. Very clean.
No elevator
10/10
Reviewed Apr 9, 2026Probablemente, el mejor lugar en La Paz para cualquier tipo de viajero
10/10
Reviewed Apr 8, 2026Todo es muy agradable y Familiar!
Es mi segunda vez que me quedo, no sabía que tenia restaurante, y esta segunda vez que llegue al hotel desayune ahi y les falta mas atención! Pero si estan buenos los desayunos.
9/10
Reviewed Apr 7, 2026EL HOTEL ESTA MUY BONITO, LAS CAMAS MUY COMODAS, LA VISTA DE LA BAHIA EN LA MAÑANA ES PRECIOSA.
FALTA UN ELEVADOR SI LLEVAS VARAS MALETAS O ALGUIEN DE EDAD AVANZADA.
10/10
Reviewed Mar 29, 2026Great architecture, huge rooms
Beside shoreline
10/10
Reviewed Mar 29, 2026Lugar calma, muy buenas habitaciones y alberca. Personal muy amable y cuartos limpios. La pasamos muy bien!
10/10
Reviewed Mar 25, 2026Beautiful hotel convenient located off the Malecon. Everything was clean, spacious and comfortable for our family of 5. The kitchen was well equipped and our room overlooked the pool area which was nice. Kids and adults liked like the pool.
Toilet overflowed once, but was a minor issue that was fixed right away. Nothing else to complain about!
7/10
Reviewed Mar 23, 2026La suite y la ubicación
Había una gran gotera en el baño y no nos dieron solución ni ninguna compensación por el inconveniente, pusieron toallas en el suelo.
9/10
Reviewed Mar 20, 2026The hotel is beautiful, the garden with the pool is wonderful, the room was spacious, the team very helpful and friendly, the restaurant next to the hotel is a great breakfast option, parking in front of the hotel is very convenient.
8/10
Reviewed Mar 19, 2026Nice garden
Had to pay for laundry facilities
7/10
Reviewed Mar 15, 2026Sweet interior, spacious, clean, well located close to the Malecon. Quiet. Great shower! Comfortable beds.
The wifi in the room was very poor and in the bedroom was only one charging station, which was not always charging.
8/10
Reviewed Mar 13, 2026Piscina muy fria pero buena. El desyuanno del restaurante es buenisimo.
El tamaño de la habitación.
10/10
Reviewed Mar 12, 2026Hotel is great. Nice swimming pool. Apartment spacious and clean, quiet, cool. Not too far from downtown La Paz, right on Malecón. Restaurant next door gives you everything you need, great service, good food!
All was good. No comments at all. Will come to stay again.
9/10
Reviewed Mar 12, 2026Notre chambre était très agréable. L’emplacement, à l’écart du centre ville mais à 30min à pied était idéal pour nous. Le gros point positif est le personnel à la réception qui nous a aidé à organisé nos excursions et pour prendre notre ferry.
Rien de spécial, mais nous n’avons fait que y dormir.
8/10
Reviewed Mar 10, 2026El hotel está en una buena ubicación. El personal fue amable.
9/10
Reviewed Feb 28, 2026Nice setting ….safe parking …..pleasant grounds
Wish the price was under $100 for my budget
10/10
Reviewed Feb 26, 2026The staff were above and beyond expectations! The property is meticulously cared for. I, purely, enjoyed my time there!
Nothing
9/10
Reviewed Feb 24, 2026Limpieza
Ruido en la mañana
8/10
Reviewed Feb 13, 2026La cercanía al malecón y la habitación suite
Que en la habitación básica la cama era incómoda, la regadera no le salía agua con presión y la red wifi pésima
10/10
Reviewed Feb 13, 2026Muy amplia y cómoda habitación tenia refri, wifi propio y dos camas amplias
El agua de la regadera se enfriaba y no calentaba bien
10/10
Reviewed Feb 8, 2026El silencio que hay en el hotel, la limpieza de las sábanas y las toallas son blancas blancas, eso te da seguridad
10/10
Reviewed Jan 27, 2026La mejor locación! Enfrente del malecón. Todo limpio y agradable.
8/10
Reviewed Jan 25, 2026Efficient friendly staff, nice small pool area, good bakery and restaurant on site. Easy walk along the Malecon to bars and restaurants. Easy parking. Plenty of water provided.
Unusual rainstorm resulted in water getting into room. Shower was poor, small water flow.
9/10
Reviewed Jan 22, 2026Everything was wonderful. The location is a little off the main drag, which we loved and everything was clean and beautiful. There is an amazing burrito stand just to the south of the property and it was fantastic.
The on site restaurants were not great. We found the food to be overpriced and bland. Also, there was minimal coffee in the room and the restaurant coffee was not tasty.
10/10
Reviewed Jan 22, 2026Tiene un restaurante dentro del hotel que es muy bueno.
No tiene buena señal pero el servicio de wifi es bueno.
10/10
Reviewed Jan 20, 2026Property is clean
Staff is very personable
10/10
Reviewed Jan 19, 2026todo, esta super excelente, super limpio... tranquilidad, accesible la ubicacion, excelente ubicacion, personal amable, todo al 100, muchas felicidades por tan excelente servicio..
nada
9/10
Reviewed Jan 19, 2026Realmente el personal es super amable. Llevé a mi sobrina que tiene sidrome de Prader Willi y fueron muy cariñosos con ella. La hicieron sentir especial y eso se agradece
Creo que deberian de tener servicio en el area de la alberca
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Well-kept grounds and gardens
- •Great location near beaches/boulevard and shops
- •Friendly, helpful staff
- •Nice pool
- •Clean, spacious units with good A/C
- •Equipped kitchens in some units
- •Pet-friendly
- •Beach equipment rentals available
- •Highly praised on-site restaurant
Areas to consider
- •Ant infestation reported by one guest
- •No elevator
- •Occasional noisy/drunk guests and weak enforcement of rules
- •Some reports of apathetic reception staff
- •Street-facing rooms can be noisy/less desirable
- •Restaurant closed early on Sunday afternoons
- •Construction/ugly area behind the hotel for some rooms
- •Limited in-room kitchen supplies (e.g., no oil provided)
Cleanliness
9/10Generally reported as clean and spacious in multiple reviews, though one guest experienced a significant ant infestation and there are occasional housekeeping oversights.
Service
9.6/10Multiple guests praise extremely helpful, friendly and accommodating staff (e.g., smooth room change, assistance with beach rentals); a minority reported apathetic reception or ignored rule enforcement, but overall service is consistently highlighted as a strength.
Location
9.4/10Frequently praised for an excellent location near beaches, on the boulevard and close to shops; a few mentions of street/noise or construction behind the hotel affecting some rooms' outlook.
Room Quality
9.1/10Garden rooms and units are described as lovely, clean and spacious with good A/C and equipped kitchens; some guests were moved to smaller/noisier road-facing rooms and one noted missing cooking supplies.
Amenities
9.2/10Good pool, well-kept gardens and beach-chair/umbrella rentals are praised; restaurant access is available though independent; lacks elevator and could improve accessibility features (handheld showers, extra railings).
Value for Money
8.9/10Mixed impressions: some guests felt the property was over‑advertised for a higher star rating, while many others found it very family-friendly and recommended, yielding an overall fair value perception.
Food and Beverage
9.1/10The on-site restaurant is repeatedly described as excellent by several guests, but it is independent of the hotel and has limited Sunday hours; in-room kitchen provisioning is minimal.
Overall Experience
9.3/10Majority of stays were highly positive—quiet, comfortable and recommended— tempered by occasional issues (noisy/drunk pool incidents, ants, and sporadic apathetic staff), leaving an overall very favorable impression.