Sunway Lost World Hotel

Everything

Nothing

Walking distance to Lost World Park

Small room, congested. No internet connected tv. Window so small. No laundry or spa nearby to hotel. Not as good as the one at Sunway. Didn’t have the basic complimentary drinks inside the fridge.

Strategic location - near by the parks Comfortable room Delicious foods

Need to improve the accuracy of the informations - some informations are not describe by the staffs

Location is good.

Hotel is abit old now. For the price given is a bit too expensive.

The room was great, spacious and the bed was really comfortable

Everything was good, maybe can improve on the breakfast.

All good

No

das frühstük buffet war im Wasserpark nur über die strasse die auswahl war riesig. als hotel gäste konnten wir den Wasserpark ab 18.00 Uhr nutzen und in der abendstimmung war das fantasisch, der wasser park bietet auch noch einen kleinen Zoo und einen Spatziergang durch eine Fantasiewelt das war sehr schön.

Room is suitable for family with children and very spacious.

There 2 toilets but only 1 with shower .

room very comfort

parking lot too far

Near to theme park

Water pressure low Room card not working few times

الموقع ممتاز جدا

في البدايه تعامل واحده من الموظفات ولكن فيما بعد كل شي جيد

Everything! Location facilities and friendly staff.

Nothing!

Staff were so lovely! Great place and great location. Changed location to this hotel 30min before we arrived. They were very accommodating and service oriented.

Great weekend for family and the room is well designed for a relax mood!

access to the restaurant when raining

Breakfast was the same spread every day... Nasi Lemak, Toast, Salad, Hot Noodles.... The Mee Goreng was really bad. The white coffee is awesome......

The shower was really bad. Around 10 PPM on Sat evening, the shower head is dripping. When i can call the front desk, they said it's because full occupancy and can't be helped. They'll send a technician to the room. I questioned them - what are they going to do by coming to the room..?

👍

👌

Comfortable

Room little bit small

The bed . Very comfy

Nothing

Great location. Spacious room

Nil

The staff were very courteous especially Mr Shan from the concierge department.

Furniture and furnishings in the room are worn out and shower water pressure was low.

Walking distance to theme park Provide free night theme park

Room is quite small Very quite place sometime can be so crispy scary Breakfast is quite simple Parking are limited

Tout était bien, le personnel, la literie, la proximité avec l'hôtel.

La climatisation était bruyante.

Rooms were clean and service was excellent.

Nothing

The room was clean and spacious, with a very comfortable bed. Staff were consistently friendly and welcoming, and having an EV charger available in the car park was a great convenience.

The breakfast venue is inconveniently far from the hotel, and the buffet selection was quite limited.

The staff was good and very thoughtful

The bed not so comfortable, breakfast quite far and no shuttle provided frequently from hotel. Food for breakfast not many choices.

nope

Good for family, this is my second time go to travel, wish next time can get free gift to my 5year old daughter, or some discount to supporter

The room was clean , the fasicilties was good

Nothing

Full satisfaction with the service

Location, cleanliness and pleasant staff.

The doves outside the window that were coo- ing all day was very annoying. Other than this issue.. everything was perfect.

Conveniently close with all amenities available

EV charger not operational yet

الموقع

السعر

😁

😁

No swimming pool

Hot Water park

Walking to the park for morning breakfast.

Free upgrade room

Nothing. All perfect

The room is comfortable and clean. The breakfast is delicious with a wide variety of choices. The staff are very friendly and helpful. There are many changing rooms and toilets, and also very clean. The theme park is located near residential areas, so it is very convenient to buy groceries and food. 😊

We hope the ticket for the day allows unlimited re-entry, as it would be more convenient, especially for families with children. At that time, there was renovation work happening next to the theme park, which resulted in insufficient parking spaces. The directions were also not very clear, so it caused some inconvenience. The soundproofing in the room was not very good. We could clearly hear the neighboring children opening their door and talking outside the room, which was quite noisy. Sometimes the breakfast items were not replenished promptly, and when we wanted to take some, they were already empty.

not worth for money sunway kl better

Hospitality

Will tell you on my next visit

The WiFi connection for android so difficult.

Staff at Hotel & theme park very good & polite

Receptionist all very nice. Location memang walking distance to Tambun Water Park

NIL

Excellent service provided by the staff especially Shan who has been most helpful.

Food was a disappointment. Water in the supposedly heated pools were only cool to warm.

The hotel is located at a very convenient location to explore ipoh and of course the sunway lost world park. Very nice and clean facility, super helpful staff; specially the front desk team. Loved the room, and room service was on point like clockwork. Decent breakfast buffet and free access to the night park if you stay at the hotel is an amazinh deal. All together this was a very pleasant experience and our family loved it.

Nothing to complain.

Theme park . Friendly staff

TV channels not connected. Only bath and one floor towels provided. Should have face and table towels too. No body lotion provided.

Love the cheerful and helpful staff from the moment we arrive till we leave. Location is fantastic and with the night pass to Lost World, we definitely will recommend our friends to visit and stay here in future! Thank you so much for making our stay amazing!

Nothing

مكان متواضع الاهم تعامل الموظفين ممتازين و مهتمين بالنظافة

The staffs were friendly and the service was good. The variety of breakfast was good too.

The wifi connection was a bit bad as it disrupted my work, but somehow still okay, manageable.

The room was very spacious and clean. We had a little issue with the wardrobe door but it is a small issue. Our room entitled 2 free Night Park tickets so we bought another child ticket at a discounted price from the hotel counter for my son. Breakfast spread all tasted delicious although the choice is not much but it was sufficient.

I wish they served Teh Tarik at breakfast, though.... only have black coffee and white coffee. Tea bags are available to make your own tea. Also it would be nice if got dim sum for breakfast. From the hotel, we have to cross the road and walk across a small carpark to the Night Park entrance & morning breakfast area. There is no shade along the path and if it rains, walking from hotel to theme park and back would be troublesome.

It’s near the Lost World of Tambun. We just need to cross the road to get there.

I hope they provide more variety for breakfast, such as fried rice or fried mee hoon.

The check-in staff is friendly & helpful.

Breakfast was not up to the standard & quality of a 4 stars hotel. Very disappointing.

big tv

internet always down

room clean and the bellboy very helpful

The inside theme park cafe has many flies and service is slow.

Convenient to the waterpark.

All good

-Bilik berbau busuk..

Theme of the hotel and park was very good. Breakfast gad many options. Water theme park was the cherry on top. Top notch facities. I liked the hot water pools very much.

Internet speed was too slow

- inclusive of night park tickets - managed to get free upgrade - complimentary sunway drinks and popcorns

- shower water pressure not that strong - room appears “empty”, probably can add more decos to liven up the rooms - need to walk very very far if room is at the end of the building. Need to consider moving lobby to the centre - also, breakfast also need to walk far. Not suitable for elderly. Please consider providing free shuttles for hotel guests

Nasi lemak breakfast is good

Water pressure in rooms too low. Difficult to shower.

The location is amazing. The cleaning staff very polite and helpful in changing our towels each time we came back from the waterpark. The room is big and bed comfortable, we had a family room so very spacious.

The bathroom : the shower is very very bad ( little water takes ages to shower. The breakfast for tourist, there was nothing for kids to eat except cereal and water melon. No pancakes or pastries.

On the first day, the room water heater not working, and the water volume are slow. Feedback to front desk and they really take it seriously and arranged for room exchange. Appreciate for the arrangement.

Everything are good..just the days.. night weather keep raining.. yet able to fully enjoy the night park

Near to the team park..

Breakfast menu less..

Pillow case rasa bau peluh . Saya spray body spray sebelum pakai

Nothing much

Absolutely terrible experience. The passageway to the rooms reeked, and the carpets were filthy—clearly not cleaned in years. The entire place felt neglected and poorly maintained. The toiletries were a joke: cheap, blue bottles with no labeling whatsoever. Bring your own if you value basic hygiene. There is no restaurant at the hotel, and the nearby park restaurants were disgusting, swarming with house flies. Breakfast was the final insult. I asked for a simple egg-white omelette and was flatly refused. The staff member at the egg counter was dismissive, unhelpful, and then completely ignored us when we looked confused—shockingly rude behavior. This place fails on cleanliness, service, and basic hospitality. I would never return under any circumstances and strongly advise others to stay far away.

Close to the theme park and not large.

Very basic room facilities, flourescent lighting, and thin door/walls.

Near to theme park

The breakfast should be more variety and choices of food

Strategic location , staff is friendly and helpful

The price is quite premium but the room facility is simple . Like a 3 star hotel. Mayb due to 3 lost world ticket provided.the aircond is direct to the bed . The floor is still quite slippery with chlorine smell. The lighting in the room can't adjust for deamer setting . Overall is goos. The price is mostly goes to the ticket provide

Near the theme park

Wifi didn’t work for the whole day and the IT staff could not resolve it despite coming to my room a few times and resetting my router. He then claimed my room was the only unit with this problem. However, I duly informed him that my parents who stayed in the adjourning room also had the same problem with the wifi. The wifi problem remained unsolved for the whole duration of the stay . We had to use personal auto roaming data throughout . It’s probably only time I had such an issue in my years of travel across different countries