Hotel Real Bella Vista

Very disappointing stay — no hot water and barely any water pressure!!! I would NOT recommend Hotel Real Bella Vista. Before booking, I specifically called the hotel to ask whether they had hot water, because this was important to me. The hotel representative assured me that they did. Unfortunately, when I arrived, I discovered that this was simply not the case. The water was lukewarm at best and often felt practically cold. Even worse, the water pressure at the bathroom sink was almost nonexistent — just a tiny trickle. I could barely wash my face properly, let alone take a normal shower. This was extremely frustrating. Hot running water and adequate water pressure are not luxuries; they are basic services that a paying hotel guest should be able to expect. What makes the situation particularly unacceptable is that I asked about the hot water BEFORE I came and was assured that it was available. Had I been given accurate information, I would have booked another hotel. I have photos and video documenting the extremely poor water flow. I would not stay here again and cannot recommend this hotel to other travelers.

NO HOT WATER AND NO WATER PRESSURE FOR COLD WATER

The location is convenient and close to everything; it's the perfect place in Santo Domingo, truly charming.

The only thing I didn't like was having to leave this cozy place.

Oh there was no breakfast the three staff I’ve met with was really nice and friendly

The room upon arrival was dirty the furnitures are outdated they need changing

Nada me gusto.

Cuando llegamos al hotel, le pedí a la propietaria que nos mostrará la habitación antes de pagarle pues yo rente una habitación doble, me dijo que no podía hacer eso, como mi esposa y yo estábamos muy cansados accedimos a pagarle, una ves que nos cobró nos llevo a la habitación que resulto ser una recámara estándar (sencilla), no doble, estaba sucio el piso, con huellas de suciedad, pelos púbicos en algunas áreas del piso y del baño en general, las toallas manchadas, la tele sin señal de nada, los muebles horribles, la cama debe tener mas de 20 años, las almohadas incómodas. En cuanto vi esto le pedí cancelará de inmediato a lo cual se negó, esta persona sabe perfectamente que tiene en muy malas condiciones sus instalaciones y no tiene personal de nada, discutí mucho con ella, mi esposa ya quiso dejarlo por la paz y muy enojados nos tuvimos que quedar ahí, Esta persona (la propietaria) es una estafadora así como sus instalaciones que no tienen nada que ver con lo que se promociona en internet, olvídate de las fotos, ya te lo digo que nada que ver con lo que te dan en la realidad. A parte para entrar y salir del hotel la puerta no la puedes abrir te tiene que abrir ella, salí con mi esposa por algo de cenar y cuando regresamos nada que nos abrían, tuvimos que esperar a que llegara otro huésped para ingresar de vuelta Si quieres seguir un buen consejo y de verdad que no es mi intención provocarle daño a la señora en términos de economía ni mucho menos, pero su actitud ni su inmueble merecen la pena, quieres mi consejo búscate cualquier otra cosa. Ahhh, por cierto la señora me argumentaba que ha viajado por todo el mundo y que tiene casi 30 años de experiencia en la hotelería y que yo estaba prácticamente loco por ser tan exigente, bueno digamos que ni siquiera tiene una computadora que funcione, pero mejor les dejo las fotitos por si alguien se anima.

Good service with Freyli, David y Heriberto. We loved pools and slides. Very kids friendly. Many restaurants.

Convenient , Supportive guy at front desk, he helped with everything.

Plumbing in bathroom. No breakfast options

El peor hotel en el que me he quedado, sin luz y sin agua por la mañana. Solicité mi reembolso y la respuesta fue que no era problema de ellos, cuando en teoría tenían generador electrico.

Staff was friendy, food was good and the rooms were nice. 10/10

Excellent!!

The AC was not working. The pictures showing are not related to the property. No hot water,

Primero los precios en internet vs lo que se cobra en el hotel no es lo mismo tienen que ser honestos sobre estas cosas, el hotel no ofrece ni desayuno y ni siquiera una botella de agua de cortesia. Los pasillos olian a cigarrillos

When we first arrived the hotel was closed, it was 4 pm. We rang the bell and a woman came out to open the door. We did the check in and when it was time to pay she said she was charging me taxes because I was paying by card. Had I paid cash, she would have given me the rate given by Expedia. We went up to the room and when we entered, the smell of humidity was really bad although partially masked by the smell of detergent. I took it as a sign that the room was clean but there were long black hair all over the floor, so bad that I would not let my kids take their shoes off. The toilet was broken and the water would not stop running after it was used. We turned on the TV and only the basic channels were available. We also did not see get any wifi signal. The beds were also far from confortable just from sitting on them. In the end we decided not to spend the night there. As we left the receptionist said she would not give us a refund. I would have expected nothing less…

Bueno

They charged US a diferentes price. No working AC. No Walter in the barhroom in the morning.

The sheets were not changed, and on the pillows I smelled someone else’s drool.

Beautiful landscape

I stay at this boutique hotel often. It is located in a very area. Staff is extremely friendly and always helpful. Rooms are clean and comfortable.

I’ve been using this hotel for the past 2 years and in every visit I can notice the condition of this hotel diminishing. The beds are harder, bad quality pillows, no comforters, no soap, leak in the bedroom, loud guests. Really sad to see this has changed, I guess there is new management because Im no longer seeing the same staff as before.

Close to center city of santo dgo. And very convenient to visit to any strategies locations

The Hotel Real Bella Vista is convenient to shopping and ding choices. The breakfast included is also good start to the day. This particular stay had a problem when the room next dooe apparently stopped up a drain and my room ended up getting flooded with sewage.

The cleaning staff for the rooms were nice and did a good. Most of the front desk were not helpful and just flat out rude. The parking spots are so small that there is no way to get out of your car if they are all full.

The cleaning staff were great! Some of the front desk people were good others we found to be rude. The TV never worked in our room after repeated calls. Then the other room the tv was fixed after 2 days.

great place

Didn't like the location, it was just like an ordinary apartment

the bathroom needs some upgrading. There was an electrical outlet inside the bathtub.

bathroom en touelette to small. staf excellent very clean

awesome very quite and clean. I couldnt ask for more.

Great staff, very friendly. Good sleeo quality. Great location.

El baño muy pequeño la atención fue excelente el desayuno excelente. La ubicación excelente

Very nice Staff. Breakfast was wonderful. very peaceful and clean place. I will definitely come back for another trip

1. The location is strategic very close to the important businesses and attractions of the city. 2. The breakfast is delicious 3. I will suggest that the doors be a little more hardened they seem to be easy to break in.

very good

they had to clean beach first 2 day i was there but it was great afterwards

I really liked their Wifi because its a strong signaI. And I liked their breakfast buffet. its a Dominican style buffet. The front desk was friendly and knew how to speak good english. I will be staying here again

I enjoyed staying here the main reason is because of their free Wifi was better than any other hotel I been at in the Dominican Republic. I like to use the Wifi to watch streaming video and it worked perfectly there. I stayed their the first day and then rented their again, but I rented a less expensive room that was smaller, I told the I wanted the same room that I had the day before so they moved me to the bigger room at no cost. Their free breakfast is all you can eat and is a Dominican style breakfast. Its on a one way street and the area seems safe and is near a lot of businesses. The only thing I didn;t like is that sometimes the parking lot is too crowded.

Bathroom to small Breakfast was very good Staff was ok

Super clean, great location, and include breakfast.

I selected a larger room this stay and the shower was a big improvement over my earlier stay. It was larger and had a wand shower head and much better water pressure. The room during my previous stay had a small refrigerator which this room did not have. The hotel is relatively close to two grocery stores which makes it easy to pick up bottles of soft drinks and water as well as other snacks. The breakfast every morning is a great way to start the day. There are lots of places within walking distance to get good food.

The rooms are a bit small and have poor aeration. All of the staff are very nice and accommodating which kind of made up for the small stuffy room. I would stay there again though. It’s a good budget hotel.

Dirty room. Not as in pictures No elevator Not good location

Pleasant and quite neighborhood hotel.Staff very nice and helpful,Breakfast could be better,But it is included in your stay, We basically needed a hotel to sleep in,From morning to night we where out at the beaches and touring Santo Domingo.

Solid place and no nonsense.. What you see is what you get. Good for an overnight or a quick business trip.

Very small and outdated v Very smal lobby with only one sofa and a coffee table The rooms are outdated and still use key to look the doors instead a swiping card No iced dispenser

The Hotel Real Bella Vista was conveniently located near (within walking distance) the office of my immigration attorney. There are several grocery stores located nearby. The complimentary breakfast was a great way to start the day. The free wi-fi made staying in touch with family back home in the US.

All good but the smallest parking and bathroom i ever seen

For the Price is good option but need more comfort and need to fix simple issues in the bathrooms, and rooms that could make the facilities better, the location is very good, but be ready for heavy traffic.

The place is okay, but there is a lot of room to grow. They do not have any of the items that a traveler needs: No iron, no hair blower, no microwave. I asked for a small refrigerator, but they never gave me one. There was a safe in my room, but the staff said that they didn't have a key for it. The place is clean and the staff friendly. Breakfast was okay, but they need to add a few more items. My bed was not great either.

Very clean hotel but nothing really going on Breakfast was terrible, no poo I really don't know what to say, boring

Very nice hotel. . .

Great Hotel, Great staff. excellent service...

Really amazed with the service, and the staff. Extra clean hotel... I will definitely come back again, and will recommend it to my friends.. Thanks.

The hotel was pleasant, the staff was very helpful and courteous. The hotel would be better with an in house restaurant.

Nice clean comfortable place with great staff

It just look nicer on the photo than real life, and it's not fair, and taxes overprice the original price; in another order it is ok.

The hotel is excellent and very affordable. The staff was very friendly, helpful and professional. The access to public transportation is very easy, right in front of the hotel.