Heron Viewing Platform
Heron Viewing Platform, Jalan Raya Petulu, Ubud District 80571, Bali, Indonesia- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Tropical Oasis
Modern Balinese Interiors: Step into our spacious suites with free Wi-Fi, lounge area, and elegant wooden flooring. Relax in large bathrooms with natural stone finishes, a deep soaking tub, and separate shower.
Immerse in Balinese Culture: Experience traditional dance, music, and Batik lessons. Enjoy personalized service and complimentary bike, CD, and DVD rentals.
Convenient Location: Nestled in 3772 m² of tropical gardens, Suara Air Luxury Villa Ubud is just 3.5 km from central Ubud. With shuttle services available, explore nearby villages and easily reach Ngurah Rai International Airport.
Book now to experience the epitome of luxury and tranquility in Ubud!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
700 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
700 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
Rice Field View
In-room amenities
1 King Bed
2153-sq-foot individually decorated room, patio with garden views
Layout - 2 bedrooms and sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Yard and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
200 m2
Garden View
In-room amenities
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
538-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
50 m2
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
700 sqm
Pool View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 m2
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
We visited Suara Air Resort and I must say that I left with the best impressions . It’s located in a peaceful jungle environment offering relaxation and exotic vibes. All personnel ( Dewa, Wira, Chandra , Ista etc.) are professional and willing to make you feel like you are in paradise. Also we extremely enjoyed the massage sessions , as it was performed in a calm environment next to the jungle . I definitely recommend that resort especially for those who are willing to enjoy their honeymoon.
Le cadre est splendide, en plein milieu des rizières.
Le petit déjeuner mis à part le plat principal était un peu léger et pas très goûtu. Pour demander un refill de café j’ai dû payer 2€ supplémentaire, un peu abusé pour un hôtel qui se dit luxe. Les rideaux de la chambre étaient tachés. Les feuilles dans la piscine ne sont pas ramassés continuellement et les prix des extra proposés sont très élevés par rapport à ce qu’on peut trouver à Ubud.
We had a wonderful stay! The staff were incredibly friendly, welcoming, and helpful, which made our experience even more enjoyable. The resort is peaceful and beautiful, with the perfect atmosphere to relax and unwind. We truly loved our time here and would definitely come back!
Kleinschalig en luxe; heerlijk verwen verblijf
Prachtige locatie, een oase van rust ten opzichte van het drukke Ubud. Toch dichtbij en via de gratis shuttle raak je op regelmatige tijdstippen makkelijk in het centrum. Personeel was super, heel vriendelijk en behulpzaam.
The staff were so accommodating and helpful during our stay. They organised our scooter hire for us and a free transfer into Ubud town. What we also loved was the fact that Ubud is such a busy place but Suara is perfectly located just outside the chaos in the Jungle. We were celebrating my wife’s birthday and the staff went above and beyond to decorate the villa and even sing to her on our doorstep. Breakfast was great. We booked a couple of treatments which were amazing. Could go on and on.. Highly recommend.
Nothing
At det er en lille gemt perle, der både bød på jungle og rismarker. Personalet var enormt søde, opmærksomme og hjælpsomme
At jeg skulle tage stilling til hvad tid vi ville have morgenmad hver dag. Det er forståeligt at de ønsker at kende maden for at sikre råvarer, men det kunne være fint at kunne møde ind til morgenmaden når man var klar - selvfølgelig indenfor restaurantens åbningstid
Very beautiful surroundings, the resort is a bit dated but very well maintained. Comfy beds, furniture of the rooms seems mostly recently renovated. Above all, super friendly hardworking staff. Would recommend and stay again
It seems the onsite restaurant is struggling a bit because the resort is small, it seemed understaffed, the service took quite long. The food quality was fine, not great. The spa area could do with a renovation.
Nos encantó todo. Tuvieron detalles x mi cumpleaños. Las piscinas son preciosas y el entorno también. El desayuno es a la carta
El restaurante xa cenar es un poco flojo
I had a really lovely stay at this resort in Ubud. The staff were absolutely amazing—friendly, welcoming and always helpful. The food was great, the atmosphere was peaceful and relaxing, and the whole resort was very clean and well maintained. We stayed in the Tropical Jungle Villa, and the room was very spacious and comfortable, surrounded by beautiful scenery which really added to the experience.
The only thing worth mentioning is that the walk from the entrance/main area to our villa took approximately 3–4 minutes, so it may feel like quite a walk for some people. However, if you don’t mind walking a little, it really isn’t an issue and the beautiful surroundings make it worthwhile.
Nous avions réservé une villa pour profiter d’un séjour au calme, mais une construction à seulement quelques mètres de notre chambre nous a empêchés de nous reposer. Ces travaux auraient dû être signalés avant la réservation. Après notre réclamation, le management nous a proposé un massage en guise de dédommagement. Malheureusement, le massage a été réalisé par une personne qui n’avait manifestement aucune formation ni compétence de masseuse professionnelle. Une prestation extrêmement décevante, qui nous a donné le sentiment que notre réclamation n’était pas prise au sérieux. La villa est globalement en bon état, mais la piscine est très mal entretenue et pratiquement inutilisable. Dommage, car avec davantage de transparence et un meilleur service client, notre expérience aurait pu être bien meilleure.
Un magnifique hôtel au cœur de la verdure, avec une atmosphère très paisible et dépaysante. Les villas sont très belles, confortables, et les piscines sont vraiment superbes. Le personnel est toujours souriant, disponible et prêt à rendre service. Nous avons également beaucoup apprécié le petit déjeuner, ainsi que le restaurant de l’hôtel qui est une très bonne option sur place. Une très belle adresse à Ubud pour se détendre et profiter pleinement du cadre !
Un peu loin du centre.
Das Personal war in dessen Gesamtheit super freundlich und sehr hilfsbereit! Die Zimmer sehen genauso toll aus wie auf den Bildern und sind sehr sauber. Auch das Frühstück ist super und der angebotene Rollerverleih (100k/Tag für einen kleinen Roller) klappt super. Neben dem Zimmer ist der sehr saubere ruhige Pool ein absolutes Highlight!
Bestellungen beim Frühstück wurden manchmal vertauscht / Einzelheiten vergessen aber nach einem Hinweis schnell und sehr freundlich korrigiert.
The service here is impeccable without feeling stiff. The bed is genuinely luxurious, the kind you actually want to sink into after exploring all day. And the breakfast? They’ll even bring it to your room if you want—such a thoughtful touch. It truly has that cinematic Bali-hotel feeling—but authentic, not fabricated. What really sets this place apart, though, is the location. It’s tucked away in something genuinely magical: nestled in the jungle with river sounds, complete privacy, yet surrounded by the real pulse of local life. We were minutes from incredible restaurants run by local families, rice fields that look like paintings, temples with locals in traditional dress going about their day—the kind of cultural richness you actually feel rather than observe as a tourist. There’s none of that touristy buzz here. Just authenticity, quietness, and the kind of atmosphere we came to Bali searching for. And the staff? Impossibly kind. They wouldn’t let us carry a single bag up those stairs—they managed everything with such grace and genuine warmth. You
Muhteşem
Biraz sakin
The resort is located in a beautiful green area. It takes about fifteen minutes to get to the center by scooter. The resort is surrounded by lovely rice fields, making the ride to the center really scenic! The staff is incredibly sweet; they did everything they could to make our one-week stay fantastic. The room was cleaned every day, and before we returned in the evening, they would close the curtains, turn down the bed, and leave some lights on. The breakfast every morning was extensive and absolutely delicious!
We had lunch at the resort once and dinner once. We really wanted to have a cocktail night, but unfortunately, there was no one around who knew how to make cocktails. Other than that, we had a delicious dinner.
Las instalaciones son simplemente alucinantes. El paisaje,el entorno,el diseño y decoración de las villas y las zonas comunes…todo espectacular. La atención de todo el personal de Suara Air ha sido increíble,especialmente nuestro enorme agradecimiento a Wira, con el que hicimos varios tours y trayectos que hicieron que nuestro viaje fuera mágico. Nos llevó a sitios especiales y se adaptó totalmente a nuestro estilo. En este hotel desconectas totalmente del mundo estando a tan solo 10-15 min del centro de Ubud. También probamos los masajes y el sitio es de ensueño,sientes que estás en medio de la jungla. Todo ha estado genial.
No ha habido nada negativo
Mijn vriendin en ik hebben 4 nachten verbleven bij Suara Air Resort in een villa met zwembad. Het verblijf was heerlijk! Heel vriendelijk personeel, zeer mooie luxe schone villa middenin een prachtige omgeving. Je zit volledig tussen de rijstvelden en op korte afstand (ongeveer 15 min met de scooter) van het centrum van Ubud. Het ontbijt was echt top! Wij zouden hier zeker terugkomen.
Lekker ontbijt, leuke zwembaden. Een aanrader.
Her iki projede de kaldım üç adet Nirvana müstakil villa hayatımda gördüğüm en mükemmel projeydi her şeyiyle tasarım temizlik metrekare peyzaj havuz her şeyden çok çok farklıydı daha iyi bir proje olamaz kesinlikle. Diğer yedi adet olan küçük villalar Ubu‘da göre fena değildi ama Nirvana evlerle kesinlikle mukayese edilemez
Tesiste beğenilmeyecek hiçbir konu yok çalışanlar çok başarılı kahvaltı çok güzel sadece merkeze takıntılı olanların biraz zorlanbileceği bir konum ama motor kiralıyorsanız 10 dakikada merkezdesiniz ve otelin günde iki defa farklı saatlerde gidişli dönüş alternatifleri var transferi oradan değerlendirebilirsiniz motor kiralarsanız cok com dah özgursunuz cunkü ubud da turistik olmayıp görülüp gezilecek o kadar çok yer var ki…
Alles is echt perfect, de locatie, fantastische villa’s, de tuinen eromheen, het rijsteveld naast je slaapkamer, de staff het eten. Echt alles is perfect.
10/10 stay at Suara Air Luxury Villa Ubud. Beautiful, peaceful resort with an amazing atmosphere. All of the staff were incredibly kind, welcoming, and attentive throughout our stay. A special thank you to Risky, who went above and beyond to make the experience even more memorable. Would absolutely come back!
Internet didn't work well but stuff was sorting that out.
Een rustige locatie dichtbij Ubud. Voor de reis goed e-mailcontact met resort vanwege boeking transfer vliegveld. Goed geregeld! Ontvangst warm welkom. Huisje is zoals op de foto's. En 2 mooi zwembaden. Ontbijt simpel maar uitstekend. Bij het ontbijt altijd een bord fruit en verse sap. Het avondeten op het resort is goed en smaakvol. Personeel super vriendelijk en attent! Het regelen van een privéchauffeur en transfer naar de volgende locatie werd uitstekend geregeld voor je!
Deze accommodatie was echt fenomenaal. De ligging, kamer, en het uitzicht waren fantastisch! Daarnaast was alles tot in de puntjes geregeld! Het personeel was ontzettend vriendelijk en we hebben hele leuke gesprekken met ze gehad. Puspita, Candra, Dina, Widi, Putu, Dewa, Riski, en iedereen waarvan ik de naam ben vergeten, dankjewel voor de fantastische tijd!
-
Villa was very quiet, and nice with the swimming pool (seems to be alone). Staff was very caring. Breakfast was excellent!
Maybe could add some towel drying racks.
Staff were very friendly and helpful
No parking at the front of the resort
Beautiful location
This villa completely exceeded my expectations. We had the entire villa to ourselves which made it feel super private and relaxing. The room was absolutely beautiful — spacious, clean, and styled so nicely. The whole place just had such a peaceful, luxury feel to it. The staff were honestly incredible. They went above and beyond the whole stay and made us feel so looked after — we were completely spoilt. We had room service for both breakfast and dinner and the food was amazing every time. It’s hard to even put into words how good this place was, we genuinely felt like royalty staying here.
None at all
Выражаем огромную благодарность персоналу Suara Air за такой прекрасный отдых! Всё было просто замечательно! С самого первого дня мы почувствовали себя очень комфортно и спокойно. Отдельно хочется отметить персонал, все очень дружелюбные, внимательные и искренне добрые. Всегда с улыбкой, в любое время суток готовы помочь, это правда очень ценно. Виллы просто шикарные! Чисто, красиво и очень уютно. Уборка каждый день, а иногда даже два раза в день, если мы уходили и утром, и вечером, это было очень приятно. Территория отдельная любовь, много зелени, всё ухоженно, очень атмосферно. Бассейн тоже очень красивый, прям хотелось там проводить как можно больше времени. И, конечно, ресторан! это вообще отдельная тема! Самый вкусный ресторан, в котором мы были в Убуде. Завтраки à la carte — супер, всё очень вкусно, а ужины — просто восторг. Очень удобно, что есть комфортный шаттл до Убуда несколько раз в день в обе стороны. Это сильно облегчает передвижение и делает отдых ещё более комфортным. Также пробовали балийский массаж, остались в полном восторге, очень расслабляет. В целом, отдых получился очень душевный, тёплый и запоминающийся. Остались только самые приятные воспоминания. Обязательно ещё вернёмся к вам!
Prachtig, rustig, prachtige locatie
Het eten uit het restaurant diner en ontbijt vonden we wat minder goed. Niet verrassend en wat saai vergeleken met andere plekken.
El personal era agradable y muy cordial, nos atendieron excelente y siempre dispuestos a ayudarnos a resolver nuestras dudas. Además, los espacios comunes como las piscinas eran hermosos. La vista de la habitación era espectacular hacia campos de arroz (un poco abandonados pero muy verdes).
La aislación de la habitación no era buena, ya que los ventanales tenían grandes aberturas. Por lo que el aire acondicionado no alcanzaba a enfriar todo el espacio (se sentía un poco caluroso). Además, desafortunadamente dentro de la habitación había un gecko que nos despertaba varias veces por la noche. También, vimos varias hormigas y otros insectos dentro de la habitación. El agua caliente no alcanzaba para las dos duchas diarias y se enfriaba después de un rato. Por último, no pudimos comer en el restaurante porque no tenían opciones veganas/vegetarianas, a pesar que nos ofrecieron hacer un menú especial.
Absolument tout! Une gentillesse exceptionnelle du personnel, un cadre exceptionnel entre jungle,rivières, cascades.. le bruit de l eau qui nous berce..
We loved this place from the first day, booked for 7 days on the end we stayed 15 days. Celebrated Christmas and New Year. Very, very nice people are working there. They made our holiday very special, it was so sad to leave, such a lovely place. Place is definitely worth for money what you pay, jungle view and rice view villas have beautiful views, breakfast menu selection was nice, with some flexibility, its nice that they are allowing some deviations from menu, specially for kids. For our 6 years old daughter, it was the best holiday. She made so many friends from this hotel, and she learned how to do guest check-in, take an order for breakfast, etc. I wish all the best for all of the staff and this business, because there was something special at this place, I guess it's nature and of course hotel staff. Definitely will come back to this place. And definitely highly recommend by our family. In Europe, it's so difficult to trust the booking score. Most of the time, it's not matching with reality, but this place 100% worth of what it's scored and what you pay for. I visited more than 50 countries and stayed over the 1000 different hotels, but so far, only a few places were very special from me, and all of them, unfortunately, were in Bali -> Ubud ❤️ I hope if you decide to stay over, you will get same experience as we get. Best wishes, and again, massive thanks to the staff. Well done, well deservd score 10
Actually, there is nothing to add. During our stay, everything was at the best level.
الفيلا تفتقد للخصوصيه
Prachtige villa’s, mooi zwembad en goed restaurant.
Helaas waren er werkzaamheden waarvan we door miscommunicatie niet op de hoogte waren. Is overigens prima opgelost door de accommodatie, het probleem zat bij booking.com.
View
Nothing
Hotel oceniam jako bardzo dobry. Pobyt był ogólnie udany, a standard obiektu spełnił moje oczekiwania. Śniadania były smaczne i urozmaicone, a personel, z którym mieliśmy kontakt, był niezwykle uprzejmy, życzliwy i pomocny w każdej sytuacji. Niestety, jedynym minusem był fakt, że w pokoju dość często zdarzało się, iż na łóżko lub podłogę spadały odchody gekonów, co wpływało na komfort pobytu. Mimo tego mankamentu, całość wrażeń pozostaje pozytywna i hotel można polecić, szczególnie ze względu na obsługę i jakość posiłków.
Minus który opisałem powyżej.
Locatie, faciliteiten en het personeel. Mooie huisjes in het bos
Niks op aan te merken
Abgelegen u ruhig mit mehrmals täglich Shuttleservice nach Ubud Massagen uns Spa im Haus
Leider waren gerade Renovierungsarbeten
petit déjeuner parfait, personnel très sympa. Organisation arrangeante . Chambres très confortables. Douche dispo avant de partir. très bel environnement
rien
personnel charmant et au petits soins, entretien des jardins impeccable, végétation luxuriante et vraiment splendide, plusieurs piscines, l aide pour le taxi, le petit déjeuner servi dans la villa, chambres et salles de bain spatieuses
rien! restaurant un peu cher mais il y en a un tres bien a 20m
La villa avec la piscine, et le PDJ pour l’instant le meilleur de notre séjour, pain perdu, gaufres rien à redire merci
Être venu sur le parking pour nous réclamer et rendre le sac de linge …..
Geweldige aantal dagen gehad. Locatie is iets verder van het centrum, wat het een rustig verblijf in de jungle maakt. Iets waar wij heel erg naar uit keken. Verder was je met 10min in het bruisende centrum dus konden wij makkelijk de drukte opzoeken. Onze jungle villa was echt prachtig. Groot en en comfortabel. Ook het algehele complex, met haar twee zwembaden ontbrak aan niks. Een ware oase van rust!
Just everything. The villa with private pool and the nature around was amazing. The facility is even better than you can see on the fotos. The staff is great
Nothing. Everything was perfect
Very good villa and perfect stuff!
Grote kamer, goede service van personeel
Niets
L’immersion dans la nature, la disponibilité du personnel ainsi que leur gentillesse. Les chambres sont propres les lits sont grands. Des navettes sont à votre disposition pour rejoindre UBUD. Nous avons aussi apprécié la cuisine.
Una villa tranquila y rodeada de naturaleza, el staff amable en todo momento; te brindan la opción de shuttles gratuitos para bajar al centro de la ciudad, tienes opcion de pedir el desayuno a la villa!
La piscina de la villa no estaba limpia, pero luego pedimos que la limpiaran y si lo hicieron.
Todo
Nada
Die Lage ist unglaublich das Personal umwerfend Also wer mal ein Par Tage abschalten will der Brauch nicht weiter suchen ach das Konzept ist meger gut und nachhaltig und der Spirit cool rund um gelungene Anlage
Bij de poort denk je … wat is dit?.. en dan; Geweldige ligging in jungle en rijstvelden, prachtig huisje, super op de details
Eten relatief duur, voor ons nog steeds goedkoop
Belle villa privée, avec une belle piscine. Un peu de vis-à-vis pour lequel le personne a trouvé une solution, ce qui nous a permis de nous baigner à l'abri des regards. Nous avons beaucoup apprécié l'effort. L'environnement est très joli.
Un peu isolé donc nous ne sortions plus après 19h30 car il faisait rapidement sombre dehors.
Het is in een woord “prachtig” De infinity pool in het groen van de jungle. De villa’s omringt door rijstvelden, echt uit een boekje. Het personeel gaat above & beyond voor de gasten.
Er wordt een a la carte ontbijt aangeboden. Ik geef zelf de voorkeur aan iets meer keuze van een ontbijt buffet.
It is a beautiful place !
Everything was great from the villa to the staff. The service was impeccable and the place is magnificent
We chose a private pool villa for the first stop of our honeymoon in Ubud, and it was truly an impressive experience. Thank you for the welcome surprise! The cleanliness was excellent—despite our many concerns, we didn't see any insects or anything like that inside. The staff were very friendly and helpful.
Everything has become about money. Only two 330ml bottles of water are provided in the room per day, which is extremely insufficient—especially since, due to our fear of "Bali Belly," we didn’t even use tap water to brush our teeth. When we asked for more water, they told us it would be at an additional cost. I've never encountered such treatment anywhere else in the world. The restaurant prices are quite expensive, and all prices are listed excluding service and tax, which are then added on top. We did not have this kind of experience at any of the other hotels we stayed at in Bali. The hotel is about 15–20 minutes away from the center, and there’s no free shuttle service. They asked for around 100–110k IDR per person for a one-way trip. Just to compare—if you use the Grab app, a motorbike ride costs about 15k, and a car ride around 50k IDR. You do the math. Breakfast for two is 330k IDR, and if you want it by your private pool, it goes up to 550k—so the only difference is it being brought to your room. Their approach to service has unfortunately become too money-oriented.
Very kind staff, beautiful and calm place.
-
The staff is very professional and makes you feel special! Everyone is so kind and helpful. A big thanks to our waiter Riski, whose beautiful smile made our mornings so pleasant. The breakfast was very tasty! The villa and the surrounding area are beautiful, with lots of different plants. Also, my friend had a birthday, and the staff helped prepare a surprise by decorating the room beautifully and providing a nice cake. The location is very good, close enough to centre but the hotel is located in very quiet location next to rice fields and jungle.
Everything perfect!
It was beautiful and felt secluded yet it was easy to get to town.
Information about the spa is not easily accessible to resort residents. I think information regarding the services would be easier and having it done in the villa at a request.
This is a small paradise in Ubud where you can relax. The staff is lovely. There was some issue with the pool, and they fixed it very quickly. Breakfast is delicious, especially the avocado toast!
We were in the two-bedroom villa. The floor tile between the two bedrooms was very slippery when it rained, which happens often in the rainy season.
Our stay was wonderful, we stayed 6 nights in the villa with a private pool. The hotel is wonderful, full of nature and has two very large pools. The hotel has a transfer that takes you to the center of Ubud, very convenient. And if you want to take a Grab, you can get to the hotel without any problem. The hotel staff was very friendly and helpful from the moment we arrived. The breakfasts were delicious, and it was the best crispy bacon of our lives. I had a small problem with the refrigerator in my room, I used medicine that has to be refrigerated, and the refrigerator froze them, if they are frozen they cannot be used. I was very scared because I brought my medicine for a 4-month trip, the staff was excellent, they found a way to find the medicine even though it is not very common and they replaced all the pencils that had frozen, I could not be more grateful for their service and concern.
The towels and sheets did not smell very clean and the shower had a very clogged drain and the water overflowed into the entire bathroom.
The location and scenery and staff
Insects
Nice tranquil setting outside of busy Ubud city. You have to cross a bridge over a small waterfall to get to reception. The property has very upscale feel with nice restaurant and multiple pools where you won't see anyone usually. They have so many staff to tend to your needs which is nice. They also have free shuttle to take you to and pickup from Ubud area several times a day. The villas are huge with living room and glass windows overlooking rice patties if you get that upgrade.
They inform you that the villas are open and and that critters can get in. There is huge vaulted ceiling with so many unknown things living there. On the first night we saw a huge gecko walking along wall. It looks enclosed but there are gaps. The shower and toilet have no ceiling to outside either. Speaking of shower, you will have no privacy soon as you exit shower you are greeted full view of anyone sitting on bed so hope you feel super comfortable with your partner. The toilet room door has a gap too and not very private. The biggest problem we had was seeing a rat walking on the top of wall inside villa at night. Prior to this we hear something chewing on wood all day and night and few chirps every once in awhile. We also woke up to pile of feces from something they said was gecko but I'm not sure. Anyway, we moved rooms after seeing the eat and luckily was last night. The staff really need to secure the walls and outside with a screen if they want guests. Also add some type of partition to block view after exiting shower so you don't have to dry off with audience.
Absolutely wonderful and hidden spot. Perfect place to recharge and get inspired.
The staff was so kind and so amazing! Beautiful surroundings/nature! Great place if you dont wanna stay in downtown Ubud.
Unfortunately we were very disappointed with the villas. The villas did not meet our expectations, and we will not stay in that kind of villa ever again. (The privat pool villa is much better) Be aware that there is a lot of jungle creatures, especially in the normal villas.. you will find their feces in the villas everywhere, even though the cleaning staff did a very good job every day. That's apparently just how it is, when jungle is the nabour. The hotel and the staff handled the situation very good and were nice even though we had to leave 2 days early.
Overall was amazing. Service, knowledge, communication, comfort.
Only issue was the insects inside the room. No other way around this, considering it’s in a jungle. Wasn’t so bad. I just had to buy some bug spray.
Fabulous location, just a short drive from Ubud but felt completely isolated and incredibly peaceful
Wifi wasn’t great, though that helped me disconnect which was the whole point of my trip
It was set in a beautiful jungle location with a lovely garden. Very peaceful and quiet. The staff was amazing, so helpful and friendly, made our stay very special.
Staff were amazing, very friendly and helpful. Breakfast was really tasty. Hotel also have free drop off to Ubud center and also they can take you back from the center for free.
We stayed in garden view villa without private pool. Pool area wasn’t clean. Sound izoliation in villa was terrible. There wasn’t difference between being outside and inside. You could hear everything from another villa (talks, shower and etc), so quality of sleep wasn’t good at all and that was a problem for us.
The breakfast was not bad, needs more options. The pool is not full privacy.
The pool not full privacy
Everything. The kindness of the staff . Especially Fitree who was such helpful. The breakfast 😍. The best we had so far in Bali. The resort . Lost in the jungle and the rice fields . The pools , the rooms. Everything!!
The thing to know is that resort is a bit far away from Ubud center (10-15mn drive) but they have a free shuttle . It was easy going back and forth with our scooter and we really appreciated the remote area
Staff was just awesome. Very friendly, always willing to help. They even woke us up not to miss the breakfast
some insects/lizards inside rooms
Exclusive feel, Exquisite environment, Exceptional hospitality
Lack of laundry offerings
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.75/10Gekon droppings in room affected comfort.
Service
9.75/10Staff was extremely polite, helpful, and attentive.
Location
9.25/10Beautiful location away from the hustle and bustle.
Room Quality
8.75/10Spacious and comfortable rooms, well-appointed.
Amenities
8.75/10Facilities including pools and spa available.
Value for Money
8.25/10Restaurant prices noted as a bit high.
Food and Beverage
8.95/10Varied and tasty breakfasts, overall good quality.
Overall Experience
9.75/10Overall enjoyable stay with minor cleanliness issues.