Mini Train Canárias
Mini Train Canárias, Avenida de Italia, 35100 San Bartolomé de Tirajana, Spain- Attraction
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Luxurious Amenities and Entertainment
Hotel Gran Canaria Princess - Adults Only offers a range of upscale amenities including heated pools, a well-equipped gym, and a vibrant bar and restaurant. Guests can enjoy thematic dinners, live music, and show cooking, ensuring a memorable stay.
Relaxation and Wellness
Unwind in style at the hotel's wellness area, featuring a sauna, hot tub, and Balinese beds. The chill-out terraces and pool bar provide the perfect spots to soak up the sun and enjoy a refreshing drink.
Convenient Location and Comfortable Rooms
Located just 750 metres from Playa del Ingles Beach, each air-conditioned room at the hotel boasts modern comforts such as a furnished balcony, flat-screen TV, and a sleek bathroom. With additional amenities like tea/coffee facilities and room service, guests are guaranteed a comfortable stay.
Book your stay at Hotel Gran Canaria Princess - Adults Only Princess - Adults Only for a luxurious and unforgettable experience!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
27 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
27 sqm
Sea View
In-room amenities
1 Double Bed OR 2 Twin Beds
280-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
280-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults
Beds
Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
1 King Bed OR 2 Twin Beds
280-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
26 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Het eten was heerlijk. Hotel ligt mooi centraal.
Personeel onvriendelijk, achterstallig onderhoud, kamer rook muf, airco lekte, kamers zijn gehorig.
Instalaciones
Precio de las bebidas
Por empezar el precio de este hotel y sus buenas instalaciones, y además la mayoría de los empleados súper amables sobre todo los camareros de restaurante/bar .
Quizás que mi acompañante avisó de que los cristales de la habitación estaban muy sucios por el uso de los días y nos dijo que lo avisaría pero al llegar por la noche a la habitación seguía igual .
Rooms were a good size and food was good. Can’t fault anything with this hotel. When I return to Gran Canaria it will be only place I stay
estava tudo perfeito!
não houve nada a apontar.
El personal del hotel muy amable
Los cócteles del todo incluido son malos y los zumos en el desayuno de la máquina pura agua
Tudo perfeito !
Il cibo era eccezionale
Il fatto che abbiamo avuto le lenzuola e federe sporche per 5 notti senza che venissero cambiate, mi ha fatto veramente storcere il naso. Poi a mio avviso, è incredibile che con 1200 euri spesi per la mezza pensione non abbiamo avuto accesso alle bevande per la cena perché erano solo per “ all inclusive” …. Cosa tremenda e inaccettabile
El hotel y la comida bien. Sin embargo para quedarte en la piscina (no en la habitación) el día de la salida te piden 25€ por quedarte hasta las 2pm y aún más si quieres estar hasta las 6pm. Además tampoco te avisan de esta condición ni al reservar ni al hacer el check in.
Le All inclusive est parfait
Quelques soucis d’ascenseur
Clean, comfortable and well maintained
El servicio de buffet tanto la comida el servicio, la comida buenísima, el servicio muy atento, el personal de recepción muy agradable también, el personal de los bares de la piscina también muy agradable lo único que destacaria un poco pésimo el sitio del spa, muy dejado, los jacuzzi de 4 que hay solo funciona 1
La zona de jacuzzi, muy dejada para la categoría del hotel...dejan mucho que desear
We had an excellent stay on an all-inclusive basis. One of the hotel’s biggest strengths is definitely the friendliness of the staff. From the housekeeping team and waiters to the entertainment staff and everyone else we met, we were always greeted with a smile and genuine kindness throughout our stay. The buffet was varied and of good quality, with plenty of choice, so we never felt like we were eating the same things every day. The hotel also offers plenty of facilities, including several swimming pools, a gym, a pool table (which we unfortunately only discovered on our last day!), as well as an on-site massage area available at an additional cost. There are also lots of activities throughout the day, including yoga, Pilates, archery, air rifle shooting and pistol shooting. There is always something to do if you want to take part. Finally, we particularly enjoyed the evening shows. They were varied and, for the most part, of a very good standard — a great way to end the day. Overall, we had an excellent stay: a particularly friendly team, good food, plenty of facilities and activities, and an all-inclusive experience that we thoroughly enjoyed.
Nothing in particular. We were very satisfied with our stay.
En general esta molt bé i és ideal.
L'unic pero els ascensors, que son o molt lents o molt pocs per totes les plantes que hi ha i habitacions.
Muy poco parking
No me gustaron las toallas que nos proporcionaban en el cuarto de baño algunas estaban pasadas y con agujeros para un hotel de esa categoría
DIREI CHE E' TUTTO BEN ORGANIZZATO
NON MI E' PIACIUTO CHE PER GLI ULTIMI 4 GIORNI DELLA MIA VACANZA, UNO DEI 2 ASCENSORI ERA GUASTO FACCIO PRESENTE CHE E' IL MIO QUINTO ANNO DI VACANZA IN QUESTO HOTEL E L' ANNO SCORSO E DUE ANNI FA UNO DEI DUE ASCENSORI ERA FUORI SERVIZIO PER GUASTO. UN ALTRO PARTICOLARE CHE NON MI E' PIACIUTO, E CHE FACCIO PRESENTE DA 5 ANNI, E' CHE IL TELO PISCINA PUO' ESSERE SOSTITUITO SOLAMENTE DALLE ORE 10.30 . E' UN PO' TARDI PER ME CHE VADO IN PISCINA ALLE 9.30 CIRCA
Consigliatissimo..... Tutto per una vacanza al TOP
Nulla
La limpieza, las instalaciones y el personal le doy un 10/10
Muy poca variedad en la comida, pero lo que había estaba muy rico
Friends and I enjoyed our stay in this adult only hotel. Nice activities to entertain guests. Greatly location as well.
Buena relacion calidad-precio.
Horarios reducidos de piscina y bar de piscina
Peaceful and quiet. Friendly and helpful staff. Very clean. Good facilities. Mexican theme night was nice.
The food was very basic and repetitive. More theme nights would be good. Had to eat out twice due to basic food options
Me gustó todo tanto las instalaciones, la limpieza ,el buen trato del personal y las comidas estaban riquísimas
La limpieza, y las instalaciones, una pena que estaban remodelando la entrada. Buffet muy bueno desayuno muy completo.
Todo muy limpio la comida muy buena la ubicación también
Que tienen poca variedad de comida y algún que otro camarero(no todos) un poco antipático le dije hola tres veces y ni hola decía pero los demás camareros fantásticos sobre todo una chica que era de Cádiz
Fabulous Great rooms gorgeous pool , food great , staff lovely Could not fault the entire holiday , entertainment every night , spotlessly clean
Poca varietà nel cibo. Troppo ripetitivo.
La habitación era cómoda y limpia y bien orientada.
Restos de estropajo en la comida. En la zona de plancha la carne o el pescado se hacía y se amontonaban en una bandeja y casi siempre estaba frío al cogerlo. Poco personal en comedor con muchas mesas sucias sin recoger. Muchas sombrillas rotas en la zona de piscina y las hamacas con la tela desgastada que cuando te sientas se hunde. La piscina no tenía buen aspecto. La impermeabilización era un vinilo blanco con burbujas de aire debajo que daban mala sensación al andar y vi como ese mismo revestimiento estropeó bañador de algunos usuarios. Además de resbalar en borde de piscina. En la habitación el minibar vacío y roto.
La chambre propre et confortable
Trop de bruit à cause des travaux Personnel parle très peu le français En all exclusive les repas pas bon La clim ne fonctionnait pas correctement Pas assez de places de parking
Spacious room with an ocean view which we really liked. The room was also very clean. Very good breakfast, with various products. Very friendly staff. We didn't try the pool and neither did the shows so we can't comment on those.
PARKING PARKING PARKING. Avoid this hotel if your trip depends on having a car. In one of the FAQs the hotel specifies the parking is limited but we were not expecting this. It has 7 floors and more than 30 rooms per floor, whereas we estimated around 30-40 parking spots. Other users specify that you can park on the street - but those spots are almost always taken. On average the search time was around 15 minutes only to park 10 to 15 minutes away from the hotel. Coming later at night made things even worse, we spent 30 minutes looking for a spot at 1am. Overall it made the experience unpleasurable and we will not stay at this hotel again due to the parking conditions. One more thing that was poorly thought out was the bathroom. The floor of the shower was uneven leading to water puddling up. After coming from the beach it was a hassle cleaning the sand from the shower. And the bathroom had no vent so poor ventilation meant the smells lingered in the room some time. All in all the bathroom was not that bad, but we expected a bit better from a 4 star hotel.
Fantastic hotel great food great staff spotless
Great location, lovely relaxing atmosphere, excellent rooms, fabulous staff.
Me gustó mucho la cama tan grande que tenía, muchos puntos a favor que no sean camas separadas, la comida buenísima y el personal encantador
Tan pocos ascensores para tanta gente
Buena ubicación, cómodo, aunque las vistas a la ciudad no tan buenas.
Falta un poco más de limpieza profunda en el cuarto
I booked a holiday last week to Conaria Princess hotel now i find there is work commencing on the my arrive date i cant be dropped at the hotel because coaches can not get there this doesn't sound like minor work to me could you tell me what actual work is being carried out 18/09/2026 thankyou
We had the best time at the Gran Canaria Princess. We were worried about the building works and apart from the closed terrace it didn't affect us at all. All the staff were very friendly and went out of their way to make our holiday the best. The food was lovely with different things every night. The drink was good too, we were all inclusive. If you wanted branded alcohol you could upgrade but that wasn't necessary. There was never a problem getting a sun lounger because you cannot reserve one with towels before 10am as they are removed. All areas including our room were really clean. This is our third year here and we will be returning in the near future.
Alojamento incrível . Staff super divertidos ! Irei voltar !
Nada apontar, sem dúvida que adorei tudo !
Είμαστε πολύ ευχαριστημένοι από την επιλογή μας για το συγκεκριμένο ξενοδοχείο. Η καθαριότητα , οι παροχές καθώς και η ποικιλία και η ποιότητα του φαγητού ήταν κάτι που έκανε ακόμα καλύτερες τις διακοπές μας. Θα ξαναπάμε!
Καταλαβαίνουμε τις χρεώσεις των ποτών στο μπουφέ, αλλά θα παρείχαμε δωρεάν νερό.
A animação à noite era incrível! As comodidades e comida eram muito boas. A zona da piscina também era incrível. Muito perto da praia.
O facto de no regime tudo incluído existirem algumas exceções, não temos direito a tudo.
Bon petit déjeuner, espace spa/jacuzzi très sympas, on a apprécié particulièrement le bar de l’hôtel et celui de la piscine !
On a découvert des deux petits cafards dans notre première chambre en soirée, notre chambre a été ensuite changé en matinée. Une petite attention aurait été apprécié !
Estaba muy bien las instalaciones y el personal muy agradable, cenas muy muy bien
Poca variedad en las comidas y la gente reserva hamacas cuando supuestamente está prohibido
Fantastisch hotel heerlijke bedden goed eten perft
The all inclusive
Las instalaciones
Que no avisaron antes de reservar que estaban en obras.
La chambre et les spectacles les soirs
Manque plus de propreté et très peu de place sur le parking
Pestra ponudba, prijazno osebje
Večerni program na terasi od 10 dni, maksimalno 3x je bil vredu program, ostalo pojejo vsi isto staro glasbo
La habitación es amplia y las camas muy comodas
El buffet deja mucho que desear no había mucha variedad y la bebida de máquina
Le petit déjeuner
Parking très petit et peu de propreté
La habitación y su climatización.
La piscina finalizaba muy pronto a las 19 h de la tarde. En líneas generales la comida buena pero me faltaron días temáticos como puede ser día de la comida asiática. La animación estuvo bien pero puede mejorar mucho y también ambientada a público español. Las hamacas pueden mejorar bastante algunas se hundían.
Lo que más cabe destacar de el hotel es el personal
Por ejemplo los horarios de comida El aire en lugares comunes también dio de qué hablar
Location excellent, entertainment day and evening brilliant, rooms spacious and clean but most of all the food was excellent, the choices amazing. Will be returning soon
Lovely room and great food . Catered for my sons food allergy easily and we had a great holiday. Amazing swimming pool !
La piscina, la cama súper grande y cómoda y la comida de la cena y el desayuno
No tenía espejo de aumento en el baño. La comida del mediodía era bastante peor que la cena, en cuanto a variedad, y cantidad se refiere…
Overall it fell short of what I’d expect from a 4-star hotel. Pros - Large pool with plenty of sunbeds. We never struggled to find one. - No reserving sunbeds rule seemed to be enforced. - Pool area is clean and can be very relaxing when quieter. - Rooms are spacious and clean - Housekeeping staff were friendly. - Evening entertainment was provided every night and was generally okay. Cons - Construction work affected part of the pool area for our entire stay, with noise, visible works and the restaurant terrace closed. None of this was mentioned at check-in. - Day passes make the hotel noticeably busier, particularly at weekends, and change the atmosphere from relaxed to much more lively/party-like. - Despite being advertised as adults-only, children were present with families using day passes on several occasions. - Food was average overall and the lunch offering looked particularly basic. Anything of substance such as burgers or pizza was an extra charger, even for those on all inclusive plus. - The All Inclusive/All Inclusive Plus system seems poor value. Even after upgrading, numerous drinks, premium sunbeds and majority of food items at lunch still cost extra. - Half-board guests are stopped from using the water machine at dinner despite being able to use it at breakfast and during the day. Being expected to pay for basic drinking water with dinner is ridiculous. - Most staff seemed indifferent and rarely smiled or acknowledged guests. - Check-in/out was especially poor. We were simply handed a key and paperwork and had to ask where our room was, how to get there and how meal sittings worked. - No waiter service anywhere, meaning bar queues can be slow when busy. - Some of the sunbeds are incredibly saggy and need replacing. I understand renovation work is necessary, but I’d much rather see investment in food quality, customer service, sunbeds and the confusing pricing structure.
Me gustó todo. Es la quinta vez que me alojo y desde luego que al igual que las anteriores todo ha sido perfecto. El hotel está muy bien pero sobre todo la amabilidad de todo el personal hace que te encuentres “en familia”, siempre dispuestos a ayudar en todo lo que haga falta haciendo de las vacaciones unas verdaderas vacaciones. Desde luego que habrá una próxima vez.
La limpieza de las habitaciones.
Los horarios de la piscina y la sumisión a los ingleses por parte del hotel.
La habitación limpia. El bufé bastante bueno y variado.
Pues la reserva de hamacas en la piscina, que aunque no se podía reservar, cuando ibas a coger una para tumbarte estaban todas con las toallas encima y sin nadie. Yo creo que el socorriste debería estar pendiente de este tema.
Los espectáculos de la noche y la comida en general. Personal cualificado, profesional y amable.
El sistema de climatización. Hace mucho calor en las habitaciones y zonas comunes del hotel. Poca zona de aparcamiento.
Fantastic hotel,staff and food,would highly recommend
Breakfast is decent the gym is ok
Rude unhelpful personel who hardly speaks any English The parking lot is way too small for the hotel and it is easier to win the lottery than finding a parking spot anywhere near. Hotel needs a little better maintenance and better pest control
Très propre, très bien situé, confortable et calme.
Struttura molto ordinata e pulita, personale cortese e disponibile.
Minden rendben volt.a 7 nap alatt Változatos étrend,japán,mexikói,stb gasztronómiai esték. Az egész személyzet nagyon kedves volt annak ellenére ,hogy látszik fáradtak a főszezonban.
Az épület homlokzatát felújítják, ezért az étterem kerti része zárva volt ,erről kaptunk értesítést. Ennek következtében nekem vacsoránál kicsit friss levegő hiányzott,de ez elhanyagolható kellemetlenség,szóra sem érdemes.
La estancia fue estupenda. Había bastante gente pero aún así siempre había espacio en la zona de hamacas y la piscina nunca estaba llena. El baño estaba super nuevo y la cama era gigante. El aire acondicionado nos solucionó la vida durante la ola de calor. Lo mejor de todo probablemente haya sido la comida, que estaba deliciosa y muchas cosas parecían super caseras. Además tenían mucha variedad de carnes y pescado para elegir, así como verduras y ensaladas. El personal también muy amable.
No sabíamos que una zona del hotel estaba cerrada. No nos afectó en cuanto a que disfrutamos igualmente, pero por ejemplo la piscina era ligeramente más pequeña que en las fotos, y algunas cosas parecían estar en la zona en obras.
Trattamento all inclusive plus
Jacuzzi sporche e malfunzioinanti, cambio lenzuola mai fatto, personale ai piani che bussava alla porta alle 8 della mattina nonostante il cartello esterno " Don't Disturb"
Went there last week and had a brilliant holiday. The hotel was very clean , staff was lovely . Good value for money , the food was lovely plenty of dishes to choose from . Sunbeds was easy to get , and there was plenty of shops , supermarkets and the beach was a 20 minutes walk but easy to get to . Would highly recommend this hotel ,we will be going back there .
Exactly in every way Staff was very helpful Place was clean tidy Food was to high standards
Ho soggiornato con il mio compagno per 11 giorni in questa struttura e posso dire che ci siamo trovati molto bene. La struttura è ben organizzata e molto pulita, presenta diversi punti bar/ristoro, una piccola palestra e una zona wellness, ogni sera sul palco si può assistere a musica dal vivo e spettacoli di vario tipo. Le camere sono moderne, pulite, spaziose e dotate di una bella vista sulle montagne, sul mare e sulla cittadina. La cucina è abbastanza varia con tematiche differenti ogni sera (cucina messicana, spagnola, cinese ecc.) e diverse opzioni per tutte le portate, molto bello lo show cooking che consente la scelta della cottura di pesce e carne, ciò che non mi è piaciuto molto è stata la totale assenza di spiegazioni degli ingredienti contenuti nelle diverse portate, soprattutto per i dolci, avendo delle intolleranze ho dovuto chiedere più volte al personale di sala. La struttura dispone di pochi posti auto, fortunatamente nelle zone limitrofe sono presenti molti spazi non a pagamento in cui poter parcheggiare. Nel complesso è stata veramente una piacevole vacanza.
Purtroppo siamo capitati nel periodo in cui stavano facendo dei lavori alla facciata della struttura, questo ha portato la chiusura di una parte della piscina, della zona esterna del ristorante e ad un costante rumore durante tutta la giornata, a mio parere avrebbero potuto effettuare questi interventi in un periodo di bassa stagione, non a luglio e ad agosto quando sono presenti la maggior parte dei turisti.
Les piscines sont formidables, bonnes températures, et l’espace Wellness également. Le petit déjeuner est bien garni.
Les rideaux ne sont pas suffisamment opaques. La lumière frappe nos visages dès le matin.
Ubicación
Instalaciones por reformar, limpieza y atención mas cuidadosa en zona de piscina
La ubicación, se aparcaba bien.
Un poco antiguo, habitacion no muy limpia, no me repusieron gel de baño en ningun momento y el buffet escaso y comidas repetidas todos los dias.
Lo de que no se pueda reservar hamacas en piscinas
La cama colchón con sobre colchón me pareció algo incómodo porque me escurría para un lado
All the facilities, the cleaning, the room, the staff, everything was great.
Lo mejor el personal del hotel. Desde el personal de limpieza, restauración y animación hasta recepción con Fernando como solucionador de todas mis dudas... ¡y fueron unas cuantas! ¡La cama de la habitación era enorme! Pude descansar de lujo.
Instalaciones grandes y muy bien cuidadas. Amplia piscina, con muchas hamacas disponibles y varios bares. Perfecto para la comodidad y el relax.
El buffet es mejorable. Poca variedad y muy repetitivo.
Хороший отель с хорошей вечерней программой. Завтраки и ужины были великолепны. За неделю пребывания ужин не повторился ни разу. Хороший бассейн. Всегда достаточно шезлонгов
Плохой интернет в номере. Особенно на балконе. Но хорошо работал возле бассейна. Звукоизоляция ужасная. Меня каждое утро рано будили соседи.
Il cibo era di ottima qualità e le camere molto pulite
Ci hanno avvertito solo una settimana prima che una parte dell’hotel sarebbe stata in ristrutturazione, comportando la chiusura della terrazza e un pezzo della piscina
Remont i hałas w hotelu w ogóle nie odpocząłem wróciłem bardziej zmęczony niż jak przyjechałem. Zostałem oszukany bo dostałam informację że będzie tylko malowanie. Po dokonaniu przelewy dostałem informację że będzie malowanie ,a było borowanie,wiercenie i kurz który osiadal mi w napojach
Diversificado
Alles
Gibt’s Nix
Él bufete. Y Sala de bares.
Mucho ruido. No solo por las obras que eran puntuables y estaba avisado. Las actuaciones de ocio para mi gusto tienen un sonido demasiado alto y molestan el descanso.
Just come back from a week’s all inclusive at this hotel. It was an easyJet holiday which was a nightmare. Every day building work was being done on the exterior of the hotel which resulted in drilling and banging. The food was never hot and was always cold to the point we ate out every day. Saved all year round to have the holiday from hell. The staff were very rude when we spoke to them about the noise from the work being done and told to get on with it. Avoid the hotel at all costs. I have videos but for some reason it won’t let me upload them. Stay clear at all cost.
Gute Lage, schöner Pool, Zimmer sauber mit einem komfortablen Bett und freundliches Personal an der Rezeption.
Es gibt leider keine Bügelmöglichkeit im Hotel. Das Essen im Buffet Restaurant war sehr einfach, das Personal im Restaurant war nicht so motiviert. Wir wurden leider nicht nach Getränken gefragt.
La cocina, la comida está realmente buena, variedad de salsas caseras en especial la de champiñones, con carnes y pescados hechos en vivo, ternera, salmón etc, todo tipo de ensaladas siempre una opción de legumbre y verduras. los arroces nada especiales pero buenos también. Especialmente a la cocinera del desayuno, no es obligatorio que los trabajadores te sonrían y te den los buenos días, pero si es de valorar y está cocinera lo hizo los doce días de mi estancia . El todo incluido está muy bien conseguido, varios puntos de bebidas cafés etc.
Siendo español que cierren la piscina a las siete y el bar de la piscina a las seis, siendo consciente de que los horarios del turismo exterior son otros. Los hamaqueros a las 17:30 se ponen a hacer ruido y a recoger las tumbonas, esto creo que se debe mejorar. Por mala suerte nos tocó época de obras en la fachada entiendo que es coyuntural pero si llegó a molestar. En el comedor se notaba cierta desorganización, no digo que el equipo no trabaje pero me faltaba un líder que diga que tiene que hacer cada cua,l esa figura no estaba y se notaba.
La conosco in quanto ci vado da diversi anni ed è sempre all altezza delle aspettative . Buffet vario e ricco, camera ampia pulita e buona vista dal balcone, Wi-Fi perfetto ovunque
Si è perso un po il sorriso del personale che una volta incrociandoti salutava con un bel sorriso, peccato
Tutto una bella camera ottimo servizi e spazi Peccato o lavoro che non hanno reso agibile parte delle aree
Nessuno che parlava italiano alla reception e ai servizi è una pecca
Ubicacion y personal muy atento
Nada
Unfortunately I would not recommend due to the Jack hammers, around the pool. A large piece of facade missed a sun bather and myself from level 7, resulting in a larger section of the pool being fenced off. The activity center (archery, pistol and rifle shooting etc) is closed, so too is the dining room terrace. The hotel managers need to close the hotel to do this large scale renovation, it is not fair on the guests. No way was this a minor disturbance (or words of this manner) as advised by TUI. Many guests are very unhappy.
Variedad de la comida, desayuno, comida y cena Muy bueno todo. Personal muy amable
La piscina cierra a las 19h. Y a las 18:20 se ponen a recoger hamacas haciendo ruido. La gente deja la toalla a las 9 de la mañana y es muy complicado coger una hamaca. Hemos estado 5 días y solo hemos conseguido una hamaca 2 h porque cerraban. A partir de las 19h es cuando mejor se está en la piscina y te echan. La piscina cubre máximo 150. La cena es hasta las 21:30, y a las 21 quitan ya la mitad del comedor. O vas pronto o no cenas.
Wygodne łóżko
The hotel is very pleasant, with friendly, helpful, and professional staff who always make guests feel welcome. The food is varied and of good quality, offering plenty of choices for different tastes. The location is also excellent, as it is convenient both for the beach and for the Yumbo Centre. Unfortunately, this stay was less enjoyable because of a group of extremely rude and noisy British guests. During the night, they kept shouting in their rooms on the fifth floor, showing no consideration for the people trying to sleep in the neighboring rooms. During the day, they also monopolized the swimming pool by constantly playing ball games, making it difficult for other guests to enjoy the pool. I believe the hotel staff should intervene more firmly and authoritatively in situations like these to prevent such behavior and ensure that all guests can enjoy a peaceful and relaxing stay. El hotel es muy agradable, con un personal muy amable, atento y siempre dispuesto a ayudar. La comida es variada y de buena calidad, con opciones para todos los gustos. Además, la ubicación es excelente, ya que está muy cerca tanto de la playa como del Centro Comercial Yumbo. Lamentablemente, esta vez la estancia fue menos agradable debido a un grupo de huéspedes británicos extremadamente maleducados y ruidosos. Durante la noche estuvieron gritando en sus habitaciones de la quinta planta sin preocuparse por molestar a quienes intentaban descansar en las habitaciones contiguas. Durante el día, además, monopolizaron la piscina jugando continuamente con una pelota, dificultando que el resto de los huéspedes pudiera disfrutar de ella. Creo que el personal del hotel debería intervenir de forma más firme y decidida en situaciones como esta para evitar este tipo de comportamientos y garantizar una estancia tranquila y agradable para todos los huéspedes.
Fomos com meia pensão. As bebidas não estão incluídas no entanto um funcionário disse-nos que se pedíssemos uma jarra de água era gratuito. No dia seguinte fizemos isso e cobraram-nos. A informação dada é diferente por vários funcionários
Nos gustó mucho todo pero sobre todo la amabilidad del personal en especial de tina una mujer súper amable que nos hizo la estancia en canarias mucho más fácil y agradable
We booked our holiday in January, and we were excited for it, especially given how good the trip advisor reviews were about the evening entertainment. Unfortunately this part of the holiday was a massive letdown. Having spoken to several other guests who were regular guests at the hotel, it has gone down hill massively. They spoke about how there used to be more acts, better acts, and interaction with the animation staff. Now it was just 1 hour of entertainment and that was it! The ABBA tribute was decent, but some of the other acts were pretty woeful. It's a shame as it's one of the things that attracted us to the hotel. Our rooms were decent, and regularly cleaned. The food was good, without being great. Always something decent to eat but not an amazing selection or anything that was special. The bar service was quite slow in the evening and some of the staff were pretty miserable, although a couple were really nice. The choice of drinks was a bit limited unless you were paying extra for all inclusive plus, and the cocktails weren't great as they were made from a machine. The pool area was fine until they started blocking some of it off for renovation work, then it became more cramped. Overall i would say that this is a decent 3 star, but not a 4 star hotel. We had an enjoyable week at the hotel, but the hotel could be so much better.
Mi permetto di fare una piccola critica. Lo staff delle pulizie delle camere molto gentili ma dovrebbero parlare a voce bassa alla mattina presto
- la vue de la chambre , le confort , le restaurant , la piscine
Was a good size pool
Evening entertainment was more for children and very loud, staff was not very friendly just spoke amongst themselves never a good morning or anything, breakfast was ok nothing special. They never changed the bed sheets in 7 days I did ask but was never done, the clean they give is very minimal, no top up of teas coffee etc either
A really nice hotel. Staff, cleanliness, rooms, pool, location all excellent. Only downfall was queuing for food for five of seven nights as they closed one of the hot food counters. It was a bit like a free for all at times and chaotic with no order at all.
Great Hotel as many others say, Will say things that had to find out for myself. Love sports, and hotel is brilliant for it with daily activities like Archery,French Bowls, darts shooting etc all free, the animation team are fantastic and encourage anyone to take part of any abilities and they will spend time to teach you. There are 3 table tennis tables to play on any time as they are out doors,just can get windy with 3 comps each week all good fun. There is a pool table in unused bar area, it is 2 euros a time will only accept 1 euros x2 but can get change at reception. I took a pool cue never used as the pool balls are the large heavy type so used their cues. Food so much choice really has everything so no complaints. Did half board, thought of going all inclusive would be just 22 euros each extra per day (44 couple) would say 95% of people there were all inclusive both good, we probably came back a little slimmer with less hangover’s than if went all inclusive! Went out quite a few nights to the Irish bars as were only a 6 minute walk away ( left out of hotel then left again at shop straight ahead there’s in no time.) perfect to escape the hotel but not too far as easy to walk back from. Pool area was impressive,always sunbeds to be had, I noticed there was sometimes local day tickets Spanish people there, so you know it’s a good Hotel when used by locals people. Entertainment was good enjoyed it all. The bar we set up a credit card on day one to go on final bill, a large beer and large white wine cost 8.30 euros really good value and could pay by cash if wanted to even though Hotel says is cashless. Lots of people we met had been there more than once and would like to back there again-enough said.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.54/10Overall cleanliness was prioritized and well-maintained, though thin walls may affect perception.
Service
9.01/10The entire staff is friendly and professional, providing a positive service experience.
Location
8.55/10A beautiful area ideal for a short break in the mountains.
Room Quality
8/10Rooms are generally good, but noise from neighbors can be disruptive.
Amenities
8.53/10Amenities include facilities catered to adults, fostering a pleasant and relaxed atmosphere.
Value for Money
7.99/10Pricing is higher due to last-minute booking, but the overall experience justified the cost.
Food and Beverage
9.04/10Food quality vastly exceeded expectations; lots of good options available.
Overall Experience
8.51/10A very positive experience with cherished memories, despite some minor issues.