Ham Yard Hotel, Firmdale Hotels

Beautiful hotel.Very clean room.We love it!!!

It was excellent!!

Wonderful hotel, good service at spa, bar, front desk, door, and great facilities. Personally not a fan of the restaurant for breakfast, which was disappointing both days I tried it, both for food and service. But overall, a great luxury property in a location that needs it, and to which I will again return.

Super location, excellent room and bathroom facilities, breakfast was delicious

Rooms are lovely and service level exceptional! Restaurant is excellent as well. Gym is good for a city center boutique hotel.

We had a truly memorable stay in London. From breakfast to dinner and evening drinks, every detail was flawless. The service was both professional and warm, and the location is simply unbeatable. We look forward to returning on our next visit.

Loved the decor and artworks. Rooms are very comfortable, spacious and well maintained. Hotel breakfast was exceptional. Hotel staff friendly. Great location. We walked almost everywhere during our 7 night stay.

the hamyard is a beautiful hotel! my husband and I felt like home during our stay. the location is perfect and the staff is helpful and friendly!! this hotel is a must in soho! we live in new jersey and are already planning a staycation at there nyc location!

Ham Yard is always amazing. One of my favorite hotels!! So charming and service is wonderful.

Excellent location Staff & especially concierge/s, very helpful 10/10 Rooms 10/10 Restaurant/bar 10/10

One of the best hotels I have stayed out. Service was exceptional

Ham Yard Hotel is close to everything and everywhere you want to be for a London vacation! Fun and classy vibe, not pretentious, the staff is amazing! Warm, inviting, helpful….perfect! The hotel smells magnificent, gym is great and 4th fl terrace is a great place to land after a long day of walking!! This is now the only hotel I’ll stay at, both personally and professionally!

Very nice property in the middle of lively Soho

Excellent service, gorgeous design of room.

Brilliant!

One of the best hotels we’ve had the pleasure of staying with. We were there for a 6 night stay and we will definitely be coming back, the staff was so attentive to our needs. Everything was kept perfectly need and stocked throughout our stay. I ordered tea with room service half way through our stay and the staff kept a tea service in our room with a kettle for the rest of our stay. It was so thoughtful! They also left nice hand written notes and small treats (lotion, sweets etc) throughout. The water pressure in the shower was so great as well as the shampoo and body wash. I have nothing but great things to say about this hotel and their incredible standards.

What a find. Full of charm and surprises and the area is A . Rooms across from the pub can be noisy. But we loved it.

EXCVLENT

Awesome property im London. A real sanctuary in the middle of the city. Gteat serbice throughput the hotel Beautiful rooms snd lounge areas. Very much a "go to" property in London as all of the Firmdale hotels are.

I’ve always been of the opinion that the very best hotels in the world make you feel welcome on arrival, at home during your stay and valued when you leave. The Ham Yard hotel absolutely nailed all three and invariably gave us the very best stay we have ever enjoyed from any hotel in the world. My wife and children were equally wowed by the friendly staff and superb service and our room was beautiful. We really didn’t want to leave and are already olanning a return in the future to this exceptional establishment.

Everything was clean and fine. All staff were polite and helpful.

Everything was perfect . We had a delightful stay .

Excellent location right in the heart of SoHo.

I can’t say enough great things about this hotel! If you are looking for an upscale, trendy hotel in a wonderful location, this is your spot. The service is impeccable, from small details like milk and cookies left for our daughter to the concierge returning our call at midnight. The restaurant, grounds and hotel are well taken care of with carefully curative artsy design details. Gorgeous, spacious rooms that make you forget you’re so close to a bustling city. The hotel is nestled away in a quiet corner of a hip area. Very walkable to great restaurants, shopping and entertainment. We felt extremely welcomed with our daughter but my husband and I can’t wait to go back and enjoy an adults trip soon!

Generally an awesome hotel delivering an awesome experience and consistent with other firmdale hotels. I was disappointed in concierge directing me to the web when I was trying to organise a last minute day trip to Oxford. Felt they could have done more to make it happen. Ended up having to book a Avis car myself with no assistance from hotel staff.

A super central hotel, beautifully decorated with attentive service. Book it!

Best place to stay

Hands down the best hotel I’ve ever stayed in! Friendly staff, great restaurant/room service, quiet rooms and super comfortable. I will be back!

Well positioned as a perfect off Soho/Piccadilly retreat: quiet, luxurious, well appointed in every way haven in the midst of all the action.

Wonderful room. Beautiful hotel.

Fantastic

HY is simply amazing - great helpful service, best breakfast, convenient location, creative and beautiful decor and artwork! Can't say enough how much we love and appreciate Kit Kemp!

Amazing stay from start to finish. I was there for three nights to celebrate my birthday and also the 90th birthday of my Great Aunt. All the family met up over the weekend and the staff were so helpful and friendly to us all. They made a real fuss of my Aunt and she loved everything about her room and all the public rooms in the hotel. Very busy bar and restaurant but there was always a room to sit in if you wanted a bit of quiet. Honesty bars a great idea in the library and drawing room but you could also call for service. Large and luxurious room I really did not want to leave.

All I have to say is WOW! This is by far and away one of the absolute BEST hotel stays I have ever had! First, the hotel is BEAUTIFUL. The decor is stunningly perfected and so incredibly creative. The cleanliness of the hotel is so on point its mind-blowing. Not a scratch, a dent, a stain... NOTHING takes away from its esthetic. That's the other thing... it smells like you are stepping into a spa. The scent of the hotel is so delicious. The staff is friendly, helpful and I would like to be any of their friends! Room service is was on point, quick and yummy! Also, the coffee drinks at the hotel are sooooo good and come to you looking so beautiful you can't help but want to take a pic for the gram. I'm so picky and grossed out when it comes to hotels but I can tell you with certainty... this place is without a doubt THE BEST! I now only want to stay at Firmdale hotels!!!!

Excellent location, helpful, friendly staff, spotless and fresh throughout, a refreshing change to some ‘so-called’ top hotels...

Amazing hotel, must be the best we have ever stayed in as a family. Kit Kemp design themes and decorations live up to all the reviews from reception to the rooms to the bar areas. Service is excellent.

This hotel, staff, location, food and service has to bed one off the best in London. Chilled and yet super efficient we loved its quirky charm. The interiors are to dye for! Expensive but worth every penny. The best experience for my husbands birthday which they made very special.

A great hotel. The location could not be better, close to theaters, museums, good restaurants, etc. very nice staff, eager to please. Sumptuous breakfast menu. Two glitches during our stay: although I already paid thru Expedia I was charged full price again at arrival. There was a persistent fire alarm at 8 am Sunday morning.

This is a great hotel. Nice service that’s not pretension.

My new favorite hotel!!! Everything about it is wonderful.

A happy staff who always tried to be helpful. Superb daily breakfast . Comfortable mattress. Excellent room.

Space and class in a place you would not expect in the heart of Lonfon

It was fantastic 👏👏👏 The best breakfast ever. And the location is the best you can get.

Quite possibly the nicest hotel I've stayed in in London. Beautiful decor, comfortable surrounds, wonderful service. Cannot wait to go back.

Amazing hotel, central location in the heart of Soho. Would definitely stay again!

Perfect hotel. Location is superb. Hotel super clean (looks brand new!) staff very efficient and friendly. Quite expensive but worth it if you want to splurge while in one of the most fun cities in the world.

Luxury around every corner in the center of London in Soho. From the rooftop garden to the beautiful decor and luxurious deluxe suite we were upgraded to, I cannot think of one negative thing to say besides one night was not enough!!!

Amazing hotel, beautifully decorated and designed. The location is ideal and the service impeccable. I highly recommend this hotel to anyone wanting to spend a few days in the heart of London, yet in a calm and delightful environment.

Excellent hotel

The whole experience from start to finish is simply sublime.. From the staff friendliness on arrival and throughout to the location and quality of the rooms.. Ill definitely be back next week!! Thank you for a 6 star service.. 💫

Fabulous from start to finish, as always!

everything, it is spotless, flawless, great staff, great facilities, great location

Excellent hotel and facilities, great location, helpful staff

Outstanding experience from beginning to end. We had arrived with young children and staff were very accommodating including making sure bedding and kid friendly kits sent ahead. For the adults, bottle of champagne on check in. Relaxing vibe despite the busy crowds at night - could (mostly) hear a pin drop once you're in your suite. I travel quite a bit internationally and this is easily one of the favorite hotels period.

Awesome hotel. First time in London. Every inch of Hôtel well decorated. Great location. Good restaurant with reasonable prices.one of a few places was able to get one room for 2 adults, 2 children.

Ham Yard was a 10! When we arrived they gave us a lovely room but it looked to the building next door which was under renovation. They kindly switched our room to a higher floor with a courtyard view which was much better. The decor and vibe of the hotel was fantastic as well as the staff. Don’t miss the roof top garden bar. Rare to see in the middle of London.

Last minute bank holiday weekend trip so decided to treat the wife and what a treat it was. Hotel was stunning, I have been before for lunch but never stayed. Cant realy get more central to the west end and everything you need is on your door step. Will definately be staying again.

Great hotel in every regard.

Our w tire experience was excellent from the rooms to the outdoor patio to the bar. And the bath products smell fantastic!

Smart and quirky, beautiful hotel in a great location

Beautiful hotel, incredibly comfortable bed, wonderful experience

Fantastic and really relaxing- we arrived early as we were going to theatre, but we were able to check in to our room and the receptionist informed us we had been upgraded. It was a fantastic room, very quiet and spacious with a huge bed- we also had a bottle of champagne as a gift in our room- for a relaxing weekend city break this was perfect!!!

Fabulous and modern decore, wonderful location, terrific room with lots of space, exceptional bathroom, great amenities Looking forward to coming back

We very much liked the central location of the hotel a lively bar and restaurant and lots of fun

Great combination of location, décor, comfort and facilities. Very family friendly; they make an effort to give young children special attention.

Excellent central London location in a stylish hotel with beautiful decor. However for the price paid I’d have expected a television in the room that didn’t have a consistently poor/intermittent signal and would also have hoped for a kettle with coffee and tea making facilities - surprisingly absent despite the very well stocked mini-bar.

PHENOMENAL. That is really the best way to describe our stay at this beautiful hotel. Beyond it's beautiful decor and close attention to detail, the service and hospitality was top notch. We enjoyed spending time on the hotel grounds, and wish we would have had a chance to visit the spa and eat at the restaurants. I highly recommend taking advantage of all the hotel has to offer- I will make sure to do so when I return. On a more detailed note- my brother was sick during our stay, and the hotel went out of their way to make sure he was ok and had everything he needed. Everyone from the concierge, to the doormen and restaurant staff were personable and friendly. My only con (if I had to come up with one) is that the hotel rooms did not have automatic curtains or blinds, they had to be wound by hand, which was only hard because they are so heavy. Thank you again for a lovely stay!

Classy hotel, fab decor, top quality, immaculately clean, great attention to detail, relaxed and informal, great location close to Piccadilly Circus. 5 star service, friendly professional staff. Pricey but worth it.

Excellent lively trendy hotel. Great service, great location . Will be back

Outstanding in every regard.

Top hotel , with ideal location in central London

Awesome hotel, great staff and a superb restaurant

This was our second stay at a Firmdale hotel and once again we were not disappointed. The service was impeccable and the hotel and amenities are fantastic - a nicely sized room with very comfortable bed, lighted closets, large bathroom with soaking tub and a separate forceful shower. The stylish and whimsical art and decor add a fun vibe (not to mention the bowling alley - we'd like to come back and have a party!) We also enjoyed a delicious afternoon tea and later a late-night snack in the restaurant (which is quite popular as a night-life point, it turns out!) Close to all the theatres, lots of shopping, historical sites, and very central for easy access to neighborhoods all over London. Perfect!

Arrived from a red eye and the staff was so helpful in handling our early arrival. Could not have asked for better service. The rooms are comfortable, spotlessly clean and have great decor. Bathroom was a dream - good water pressure, clean and spacious. Room service was exceptionally fast. New go to spot to stay in London!

We have stayed at almost all Firmdale Hotels in UK and US. Ham Yard is one of our favourites . The place, atmosphere, rooms and service is fantastic. You always have the feeling you are the first to stay in a room. They are spotless!!!. This weekend we stayed with our son and daughter in law who was getting married. The Hotel gave us nice rooms and when they realised this was a wedding they send a small weeding cake and Champagne up to the room and in the evening flower decoration. In the evening you have a very nice vibe in the bar and common areas. The quality of the restaurant in Ham Yard is slightly lower than the rest of the Hotel. Decoration and service is fantastic. We are staying at a Firmdale next time in London.

Enjoyed our stay very much! Would definitely stay again!

I would recommend this hotel to anyone I love. Flawless staff and facility.

Location was amazing as was the service. A little noisy early in the morning, but otherwise perfect.

This is a hip and beautiful hotel in a great location for Theater!

Amazingly decorated, clean and nice hotel. Great spaces, bar, restaurant and decks.

Excellent at creating top quality experience - customer service focused. Excellent in every way - food, decor, comfort, loyalty to returning customers. We came for one night and celebrated our anniversary and daughter's birthday in the restaurant for dinner. Staff was discreet about it but made sure the evening was special for all of us.

If I go back to London I will be staying here again.

Only negative is we arrived early before hrckin and were told our room would be ready in a hour so we had lunch at the hotel restaurant and waited... we went back to check-in and were told to wait another half an hour which we did and then were told to wait again... it is ok to not have the room available prior to guaranteed check in by don't make people waster 3 hours sitting around waiting for a room... don't waste people's time...

Hotel is centrally located in the heart of the capital yet offers a peaceful and relaxing environment. A beautiful place to stay in London. Have stayed in many London hotels and this is the best one, would not hesitate to recommend. Will definitely visit again. The in house bowling alley is quirky and fun for family and friends and rooftop garden lovely for a leisurely drink although it is not open to non residents.

Second time I have stayed at this hotel. I did think the staff was a little lacking in the restaurant. Hard to get served. Also made a mistake on the hotel bill which became a bit of a back and forth. Beautiful art. Worth going down to the bowling alley!

Impressive hotel but the high end decorations could not make up for no coffee /tea machine in a room. The restaurant staff had bad attitudes and they didn't say sorry for missing our order. The staff wouldn't even greet us at the entry doors. The bowling alley and movie theater were all taken by a private party, so there was no chance for us to use them! A beautiful hotel with 3 star service ... sad... it could've been better with more attention to detail.

Loved the hotels creative and thoughtful decor! I am a designer and appreciated the attention to detail! The staff was first class and very aware of the area, restaurants, shopping, etc... After seeing this hotel, we made it a point to see the other Ferndale Properties!

We had the most amazing time at the HamYard Hotel! It was truly exceptional and made our vacation outstanding! We loved the hotel, location, amenities and the staff! We will definitely be back!

Fabulous hotel - amazing taste in decor, great service, wonderful location, and wonderful attention to detail.

Everything was great about this hotel, modern without being sterile. Accommodating in every way!

Definitely one of the best hotels I have stayed in. Service and staff are excellent.

Amazing hotel, loved the location, the ultra modern textile and architectural design. Wonderful service. Close to the theatre district. Strongly recommend Ham Yard.

So glad I looked at a more unique option like this gem of a boutique hotel. The staff was great, the location super convenient and the facilities were wonderfully appointed. Though close to frenetic Picadilly Circus, this oasis is tucked away in its own little quiet corner and is such a calming, artistic and welcoming environment. The staff were incredibly helpful too -- they pressed a wrinkled suit for me in record time (so different from the tepid service I had previously experienced while staying at the RAC). One of my most pleasant surprises for a hotel stay in a long while.

We were not disappointed to say the least. From the point of arrival and being met by the door staff, to leaving 2 days later, the service was perfect. Faultless. The interior is modern and very colourful. The room was very well equipped and we loved the pillow/room spray on turndown. Only one disappointment would be the wording for "City view" as this is not the Shard, so do not expect more than property roof tops in the area. No iconic properties. But the hotel is only 4 floors and we were on the 4th. Nice though to have a balcony and next to a fantastic roof top terrace. Some nice personal touches to help our stay even more perfect. The location is perfect for shopping, eating and drinking, and no need to use the Tube as everything is within walking distance. All I can say is that I cant wait to return....

Beautiful interior design and it was very different experience from other ordinary hotel.

Amazing Hotel. Elegant mixed with industrial chic

Our family stay was amazing. The entire staff was awesome. Everyone was so nice, helpful and accommodating. The Ham Yard restaurant and bar was great. The roof top continental breakfast was delicious and the weather couldn't have been nicer. The bed was so comfy! Best shower ever! Exquisite decor and flowers.

The hotel is magnificent and the facilities are regularly booked by the locals for their private events leaving the guests limited options to enjoy it.

I felt at home in this small boutique hotel and everything was great. The service was incredible and the food delectable.

I have never stayed in a hotel with such fabulous and inspirational decor! The staff were exceptionally friendly and efficient. The room was superb and incredibly well-appointed and the location was perfect.