Nawana Sentul City by Alana

Spent 2 nights for family holidays, good location, clean and modern rooms, with spacious bathroom with complete amenities. All staf are helpful and informatif. For breakfast, nice cozy restaurant, a lot of choice from western dishes, chinese/japanese and of course Indonesian food. Very recommended for weekends staycation with family or friend.

We had a wonderful stay at Nawana. The atmosphere was warm and relaxing, making it a great place for a family getaway or staycation. The location is very convenient, close to Taman Budaya and the Dikala area, where there are plenty of food options. At Taman Budaya, guests can also enjoy complimentary activities such as rabbit feeding and flying fox, which made the trip even more enjoyable for the kids. The swimming pool at Nawana is child-friendly, and the food served at the hotel was delicious. A special shout-out to all the staff, who were very friendly, helpful, and welcoming throughout our stay. Overall, Nawana is highly recommended for a relaxing and fun family vacation.

Staff were excellent and the room was great as was the food

The spar was too small and no gym

Everything about the place

None

No problem

No issues

room is quite big.

i stayed in the hotel for 2 nights, bad smell come out from the rest room located inside the hotel room. towel inside the hotel room also looks very old. lighting in front of room is very minimum (dark) hence i did not sit in the sitting area in front of the room.

Ok

Ok

Stayed here for a meeting and stayed overnight from October 14-16. The room was quite clean, the meeting room provided was quite good, and the breakfast was in accordance with the portion and menu of a 3-star hotel. There is no elevator so having to carry luggage to the upper floor was quite difficult. However, what was most impressive was the unfriendliness of the front desk lady when my room had to be moved to a location quite far away when I asked to be moved. Her reaction was very unpleasant and tends to be bad for the hotel service industry. Plus, I was reprimanded by an officer when swimming at 7 pm because it was outside guest swimming hours, but at 9:30 pm it turned out there was a couple swimming noisy but no one reprimanded. If you can choose a hotel to attend an event near Sentul, it is better to find another hotel, and meetings here are also not interesting.

Nice property

Distance from center

Good job

Nil

Spacious, and clean

There is no driver room and lack of parking spot

love the location

A clogged floordrain makes showering really unpleasant

The room is big. It has nice swimming pool. It is very close to restaurants and diner. Safe neighbourhood.

The bathroom could be slippery.

Great staff! Each and every one of them are extremely friendly. They were very welcoming.

Dirty and smelly towels. Hotel could refresh them. Sheets has stains.

Location was awesome and easy for me, as it was very near to my meeting area and work place.

Indian food is challange, but they can cook if you request and offer something possible

Can not figure out

The rooms are large compared to most and I enjoy my stay

Breakfast was a bit disappointing food and coffee need filling up very often

The swimming pool features is the best. Large pool and also they have a small one with the warm water.

The water shower could be improved

Everything

Nothing

Very clean room. Wonderful bathroom. Great breakfast. I also enjoyed a super dinner. Compliments to the whole staff.

Location: excellent! Easy access and next to Taman Budaya Sentul where you can find a lot of cafe / restaurant / food stall here. There are plenty of options, from Indonesia to Korean food. Hotel provides direct access to Taman Budaya, just next to lobby. Room? Love it! There are only two room types: pool access or pool view. Room is spacious. A family with three adults and one child? No problem, you still can have a quality sleep. And by the way, every room has a terrace. Room amenities: coffee maker, toothbrush, soap, hair dryer, towel. no safe deposit box and as far as I remember no refrigerator as well. Hot and cold shower, bathroom is also spacious. Love it. You get dinner and breakfast, but please remember this is a three star hotel so do not expect much. Indonesian breakfast like chicken porridge, "nasi uduk". and fried rice. No western breakfast style like sausage and potato wedges, lucky that there is egg station. I recommend this hotel for a family short vacation.

The hotel design is considered environmental friendly with grass accommodate the rooftop of the hotel building. The hotel swimming pool is quite large and refreshing. The breakfast menu is various and we may have many options to choose. The hotel room rate is affordable.

Due to the hotel renovation, the construction area is quite noisy and produces ashes to the hotel, however we believe this could be mitigated when the hotel consturction completed.

Always liked the small "boutique" establishment like this one. Generous room with pleasant pool. They have also improved the dining area.

Its under expansions so parking was limited

The location is good, the food is nice the room si clean and confee

Nothing

My booked a room from 10/2 to 12/2 2024. We arrived saturday 10/2 at around 2.30pm, the room not ready yet. We travel with a son with special needs. We had to wait until around 3pm, no staff has approached to inform us on the room. Awful. As compensation, can we stay late on 12/2/2024 until, say, 5pm?

I booked room for my mom and my kids, for 2 nights.during checked in my sister accompanied them and i called them by video call,my sister told me that the reception wasn't welcomed us well,her face looks so rude.the reception is the face of the hotel.however,that moment was unacceptable.i booked hotel,to made my family happy, not to see someone else gave an attitude to them! however, overall was extremely amazing,the room,facilities. and please highlighted our bellboy who helped our luggage,such a good gentlemen.i saw from video call he helped them to joining the bed,he was entertaining my son also during escorted them to the room.for sure we will come back again,but please highlighted the reception who helped us for check in, it was totally unacceptable.

The big pool and near the taman budaya which is the major tourism and culinary spot at Bogor

I order 2 twin bed configuration however we ended up with 1 king size bed. The front office lady say that the room configuration based on availability

The breakfast,pool

Smoked smell,people are smoking in the hole way and stink to our room.pretty bad!

Location is

location and comfortable bed

one of the receptionist is rigid and strict, no hospitality no empathy

space is spacious, kids friendly hotel, lot of restaurant nearby, ambience is good

A big bed for twin. The room can afford 4 peoples i guess. Spacious room, and good bathroom. Kinda old, but good. The pool was good, not deep. The food was good, I really like it, but kinda pricey. Near from the hotel, there was a lot of cafe, or restaurants so I could enjoy the night there. I had a good sleep. Thanks.

Pool right in front of our room! We found kind of Bali vibes here. And Sentul's hangout epicentrum (Taman Budaya) is only 5 minutes away walking

Jacuzzi didn't work. Unfortunately they have no gym facility.

location, quite, equipment and space !

wifi not good enough

Nice & comfort hotel for an overnight stay! Had a chance to stay in this one of Aston hotel Group brands, this medium range class hotel is comfortable for my family. Spacious 32sqm room for a 3 star hotel, great swimming pool situated between the two building, Flawless n clean, fresh room, very cold AC spotless bathroom, everything work well. Bfast buffet has a wide range of selections, taste good and I like the Soto Ayam local culinery corner, taste so good and we compliment the Chef! Everyone in the hotel are courteous and friendly, so Bravo to NEO Sentul management and Team, keep up a good work... A very recommended hotel for business and leisure near Bogor...

Overall okay with couple of notes/improvement if possible 1. No elevator to 2nd floor, better put elevator or at least ramp for trolley to bring belonging to 2nd floor 2. Hot water not working in bathroom 3. Jacuzzi not hot at all 4. Parking space very limited 5. Restaurant area is very limited if hotel is fully booked 6. There is no smoking sign on the table in restaurant, but there is still people smoking and hotel staff didn't take action until I request help 7. Safety protocol in restaurant is good where staff will help to take the food, however #of staff is very limited resulting to long queue. And this is already in fastinf month, hence #of visitor take breakfast is already split to sahur and breakfast. Cannot imagine if it is not in fasting month and everyone take breakfast together.

Rooms are VERY basic with bathrooms even more basic. There was no hot water during my stay. breakfast was acceptable and pool area would be the premier aspect of this venue. 1 out of 10.....I give the experience a 6. Positive is that you can walk to a number of good places to eat and a few cool bars. I would stay there again just for this reason alone.

Di kamar hotel terutama di kamar mandi banyak semut merah yang besar

If Your idea to relax is a quite place, fresh air and a pool to swim, this hotel is perfect. It also a good place to have an office gathering or a simple outbond. But the food is average and it doesnt have a 24 hours cafe/resto.

enjoyable. large room. great food.