Promenade Hotel Kota Kinabalu vs Similar Hotels

Rooms were comfortable, though some complaints about bed types and amenities.

Mixed reviews; comfortable bed but some concerns about noise and maintenance.

Some rooms described as old and needing maintenance, though some enjoyed their stay.

Rooms were described as spacious, comfortable, and clean.

There were issues reported with cleanliness, particularly with dirty tables during breakfast.

Several mentions of unclean areas and poor housekeeping.

Several reviews mention dirty rooms and outdated facilities.

The bed frame area could have been cleaner and there was a foul toilet odour in one room.

Great location with close proximity to amenities.

Convenient location with easy access to nearby attractions.

Many reviews highlight the excellent location of the hotel.

Excellent location near tourist attractions and restaurants, with easy access to public transport.

Staff were friendly and helpful, though some improvements were noted.

Overall positive mentions about staff attentiveness and friendliness.

Positive comments on staff friendliness and assistance, but some negative experiences noted.

Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.

Breakfast had quality issues, although the food provided during other meals was praised.

Positive feedback on breakfast variety and quality, minor complaints about specific items.

Breakfast options were praised, though some suggestions for improvement were made.

Breakfast had great options, but service was inconsistent; some delays noted.

Amenities were generally good, but there were minor issues with the pool and breakfast.

Nice amenities such as pools and dining options, though some improvements needed.

Amenities like breakfast and lobby received good remarks, but pool access was a letdown.

Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.

Perceived as a good value for the price considering the location and services.

Some guests felt the experience did not meet the expectations for a 5-star hotel.

Many reviewers feel they received good value for the price paid.

The hotel offers good value for the price, especially given the location and amenities.