Crystal Cove

Great few nights in a balcony room. Very comfortable. The lift never works, so not good for mobility impaired customers. There are rooms on ground floor, but the street outside is very noisy up til very late (2am).

What a place. Stunning throughout, the room was fantastic, clean and tidy, couldn't ask for more, the position of the hotel on the front and close to theatres was a real bonus. We have to state this was such a friendly place. All staff and we mean all staff went over and above to ensure everyone had a really pleasant stay. We cannot fault anything at all. The food was really tasty and they catered for different dietary needs without any fuss. We must go back to the staff, they were fantastic and it shows the importance that the management has for guests as this is mirrored in the attitude of the staff. Total recommendation, we will be returning soon.

Nice location

Booked sea view, window was smeared and couldn’t see a thing so was ‘upgraded’ to room below Stank of smoke, couple next door talking loudly and smoking til gone 2am Told reception next day who registered knowing about them :( Why?!

The hotel is in a perfect location, 5 minutes from the town centre, 10 minutes from the train station and right on the sea front. The room itself was comfortable, the staff were friendly, and despite it being on the sea front and main road, it was quiet.

the hotel does need the halls to be redecorated and a working lift as it’s not accessible for those with mobility issues

Staff were very friendly and the breakfast was excellent

Like most seaside hotels is decor is tired. The shower door had dropped and was not closing properly, flooding the bathroom floor. I would never normally come here as I live in Suffolk. It was the nearest venue to see Graham Nash. The show was wonderful, but Hastings is very run down and scruffy the hotel was reasonabley priced and close to the theatre, so suited my needs

every thing was ok.

Get the Lift working.

Good view of sea, lovely bathroom, fabulous staff. Location good. Very nice breakfast, fresh and delicious.

Didn't think about steep stairs to third floor and no lift ! But we did actually change to a room on the second floor. There was a small step to get into the bathroom, with a sign, mind the step. I saw the sign as I grazed my foot on the step. My husband hurt his toe on it when going to the bathroom at night. The lovely receptionist was able to provide an abundance of plasters. The TV was troublesome; the wifi seemed to stop and we couldn't watch the end of our programme.

Everything not one complaint

Can’t complain about anything, looking forward to visiting again after the renovations.

Clean and just what I needed for a quick stay. Staff were friendly and helpful. Booking on the app was quick and easy

It was cheap and clean it can't complain

The only bit that wasn't good was the tv worked but really had no areial so couldn't watch anything

Room was comfortable with a unsuit

The floors where out of level but what do you expect I'm in Hastings where they have a lot of hills and it's a old building

Room had a beautiful view of the sea, the hotel was super quiet (probably as I stayed in off season), friendly staff that let me store my bags there after check out, not far from the train station

There was a little door outside the room and when the lights weren't on, it was a little eerie. Light on top of the bed didn't work and the fan in the kitchen was noisy. Furnishings were a little old/used.

NA

The room was not well lit , it was too dark

Sea view Good layout of room

New bulbs needed

Seaview

Location for my needs

General appearance could do with some tlc

Very central location.Staff polite Very clean and comfortable room.Comfy bed .Nice and quiet.

Bathroom recently updated although small .The sink was way too big for such a little room .I'm only 5 foot tall and average build and I struggled to sit on the toilet.Lovely new shower but problem with the cold water and it nearly scolded me .I did report this on leaving and they were quick to get it sorted.Otherwise spotlessly Clean.

Very helpful and attentive staff. They couldn’t do enough for us

Good location near to everything

The bed was a bit lumpy

Unbelievably cheap, fine for a one-night stay, or for just a bed for the night.

No life access and lots of stairs to some rooms. The bed wasn't made properly and other decor needed cleaning.

Very good location, near sea and train station.

Nice size bed

Shower head was not working properly

Location is ideal. Clean, comfortable and great value for money.

Not a dislike but it’s looking a little tired but is closed for refurbishment in a couple of weeks.

Nothing

Felt insecure

Well located and good value. The staff are wonderful - I lost my watch and they made their best efforts to help me find it. The hotel is undergoing renovation over the coming year but I’ll be coming back after that!

View of the ocean

Really run down; globes missing from bedside, and toilet paper had no holder. Carpets were dirty.

Telly glitchy, bed uncomfortable

Location

The light in my room in ceiling had 5 bulbs - only 2 were working. Nobody ever at reception to tell. I have photos. room 12 I thought the booking.com description mentioned a fridge in room?? no fridge, Booking.com offered room only. when i arrived i saw room signed "breakfast room" - Did this exist? was breakfast available.? Nobody mentioned it... only saw one member of stafff - the one who checked me in. Young man - pleasant but seemed bored,

Friendly welcome from the guy on reception. Comfortable bed. Nice view of the sea front. Proximity to the sea and town/train station.

Wifi didn't work. Front door of the building was broken and hanging off. Shower got very hot and was a struggle to make it cooler.

That most uncomfortable single mattress I have ever encountered. Not a functioning spring in it!

View of the sea.

Too many steps to our room

Lift was out of order. Room was poorly decorated, pillows were like sacks of potatoes . Toilet cistern was cracked, several floor tiles were broken & uneven. Only one chair for 2 people. Toilet wasn’t properly cleaned & mugs not washed. It needs a total refurb. Worse stay ever.

Comfy bed only !

Handle broken on door . Light broken in bathroom. No thermastat on radiator . No glass . Miserable single room

Location

The bed: very uncomfortable: The bathroom: very narrow

Great location, helpful staff, good price

Bathroom could do with a bit of tlc

Good location. Very reasonably priced. Clean and comfortable.

Overhead bed light didn’t work and I could the next room’s TV.

Convenient location

It was fine

Hot water

Chair blocked wardrobe, wardrobe blocked tv TV remote was filthy Balcony door didn't close properly shower coming off wall and tray was blocked so as I showered it filled up so had to end shower abruptly. Bed was like a child's bed..mattress had no support Had to kick up a fuss to move room and room was better but bathroonm smelled!

Absolutely lovely owners and staff very helpful brilliant stay . Definitely stay again x

Closed to the town centre, many restaurants nearby.

There are several steep steps at the entrance to the hotel. There was no lift and the staircase was narrow and steep. The hostel and the room was tired. The furniture were worn-out and paint peeled off from doors. The toilet cistern was not working properly, needed to press the lever a number of times for a proper flush.

Location

Run down interior 4th floor room with tight staircase and no lift

The place was vey clean

Nothing

Paint peeling off walls in bathroom, bed was broken, carpet was a mess and toilet did not flush properly

Locatiin

Bed

Mooie locatie en goede kamer.

4th floor without lift. And very small bathroom.

This was our 3rd time staying here and it was lovely as usual. Great location and room 11 with the balcony is the best!

Room view lovely great sea view

Sea view

Convenient for the train station. It was very clean and the room was perfect for my needs. Nice balcony with view over the sea.

Minor criticism was the balcony door was a little hard to open, and light above bed didn't work.

The rooms were very private.

Shower door didn’t stay closed. Very bony bed. Had a power cut one of the morning

Great staff and location on the seafront

Location very good for theatre and town

No lift to 4th floor Loads of stairs . Closing soon for works Out room was nice but decor on landings reds updating

Breakfast not good! Need more hot.

Our room was clean, freshly decorated, and well equipped. The bed was very comfortable, while the en-suite was larger than usual and fitted with a user-friendly shower. The sea view was outstanding. The Lansdowne is very conveniently located for all of Hastings' seafront attractions and the shopping and eating outlets in the centre of town.

Nothing in the room, everything was as good as, or better than, expected. The only minor issue was that the carpet on the communal staircase could do with replacing in the not too distant future.

Friendly owner and staff

Waiting on the refurbishment plans to happen

The price. Close to the shops and beach.

No lift. Had to walk up to the 4th floor.

The sea view from our room on the 4th floor was great. Also the location was also great.

Lift not working, so it's many stairs to navigate to reach the 4th floor. I can not recommended staying there now, as it's desperately needs a major refurb, before it's suitable as a hotel.

Nice , clean comfortable room.

I was struggling with the shower and 4 flour with plenty of stairs and I'm a bit of a struggle with directions but for that price I think I get the best that I can and I really like the view from the window. And that kind of problem I met because I'm not really smart in some basic stuff:/

The location

The bathroom was tiny and Impractical It was stone cold as the heating was off Duvet was thin and useless Back room we as very noisy with drunken people in the street, and then bin men emptied huge bins directly outside the window. After complaining the receptionist told me I should have spent more money!!! It was £56 last minute deal on booking,com There was no option to spend more...