River Dolphin Hotel

Had a bar and restaurant

Needed a scooter far out of the town. AC didn't really work

Nothing

This property is in a run down side street. It was not obvious which building it was as there was no sign. I could see a reception through a metal grill with a padlock on it. I tried calling but nobody came. I had to give up.

U

U

Place is filthy and unhygienic. Furniture falling apart. AC not working proper. Dirty

The p[lace is filthy. Dirty is an understatement

Nothing.

We booked a family room for 4 people for 45$ and were given a simple double room that was really run down. After we complained, they accepted to charge 30$, which was still too much for this room, which was at a 5-10$ range. Hair dryer was not working and the room was very noisy. 3am the chicken started making noise in front of the window, and the phone at the reception was ringing throughout the night (the room was just next to the reception). At 6:15 the receptionist was loudly snorring in the lobby. No sight of breakfast which was supposed to be included. The pool looked very dirty. And it was very difficult to find the hotel in the first place (google maps pin is wrong)

La nourriture

Nothing to like at this hotel, should not be listed on Booking.com

False advertising, had no bar, even though it had an extensive cocktail list It didn't have the ingredients. No TV it was disconnected. Toilet didn't flush. Had the basin in the bedroom. Had a half door in the shower and a steel frame on the floor to divert the water away from the toilet. Water went into the bedroom. Cobwebs everywhere in the dining room. Swimming pool was dirty. Should not be listed on Booking.com

Pool was excellent Restaurant was very good

Ecadente

Very friendly welcoming staff. Poolside availability.

Services advertised on Booking.com that where not available, and hadn't been for a long time prior... To name 2, but I heard other guests + No bicycles rental No fridge in room, although after I complained the management provided an old small bar fridge temporarily which was good management service.

Big, solid confortable rooms provided with bathroom, terrace, fridge, water boiler, good A/C , swimming pool, garden, parking, wide common living room and restaurant in a very quiet place not far from the center.

I liked everything

Das Hotelnist etwas außerhalb gelegen und daher relativ ruhig. Das Personal hat uns problemlos sowohl einen Kajakausflug zu den Delfinen als auch Bustickets für die Weiterfahrt organisiert.

Es ist relativ weit ins Zentrum zu laufen. Die Betten waren extrem hart. Das Frühstück war sehr spartanisch.

Al het personeel is FANTASTISCH ze doen er echt alles om je te helpen en het naar je zin te hebben! Er wordt ook prima Engels gesproken. Daarnaast hele ruime en schone kamer!

Moet een upgrade ondergaan maar alles is aanwezig!

Personnel très gentil et prêt à vous aider ! Ils nous ont gentiment prêté une autre chambre pour nous doucher après une excursion. Ils ont organisé la sortie dauphins sur le Mékong. Très bon repas au restaurant de l'hôtel.

Un peu de bruit à l'extérieur de la chambre (musique).

An interesting and quirky hotel in Kratie. Great welcome with help to clean my bicycle, a nice big clean room, and super smooth help to see the dolphins with a tuk tuk to get there and back.

The property wasn’t ideally located…… quite a trek to get into town. I was really disappointed with breakfast……. I was told 6am breakfast starts….. I went down at 6 and no one about. I went down at 6.30 and no one about. I had to leave early cycling and left with no breakfast…… didn’t leave a great final impression.

Nous connaissions l’établissement il y a quelques années c’est pour cela que nous y retournions L’établissement à vieilli, très mal entretenu Nous avons du changer de chambre car la douche ne fonctionnait pas

Friendly staff. Clean rooms.

'Best before date' has been a while ago for this hotel. Pool can't be used. Gym is a joke. Over all it needs a managment who would care. Bad location.

Prima Dolphin- und Kayaktour organisiert Danke!

Staff went above and beyond. Room was large and was what I needed. It was clean and amenities were provided.

The property needs investment into its facilities. Without this it will be left behind. The property has much potential.

Spacieux

Pas central

Hemos tenido algún problema y el personal nos ha ayudado en todo.

El hotel esta bastante descuidado. No hay wifi en las habitaciones.

מלון נוח, חדרים גדולים , מים חמים ומיזוג אוויר. בריכה, מסעדה ושכונה משפחתית . ארוחות מעולות במחיר יותר מסביר. מלון לא יקר ותמורה טובה על הכסף.

מרוחק ממרכז העיירה. חדרים ומלון ישן ולא הכי מתוחזק. רחוב חשוך בערב

Large rooms. Good location.

Needs some maintenace. Getting a bit neglected.

Camera grande con bel terrazzo, abbastanza tranquillo, ci hanno trovato subito un motorino. Il rapporto qualità prezzo é ottimo.

Un po’ fuori dal centro serve il motorino, piscina e palestra sono abbandonate.

Friendly staff and room had what we needed.

The swimming pool needs to be cleaned of debris and vacuumed every day

La gentillesse du personnel

La piscine très sale

Ich hatte ein grosses Zimmer mit Klimaanlage. Es war sauber und hatte viele Ablageflächen, ein Sofa und einen kleinen Tisch. Auch ein Wasserkocher war vorhanden. Man konnte direkt in der Unterkunft einen Roller mieten.

Es liegt etwas abseits. Nicht alle vom Personal sprachen Englisch so war die Kommunikation manchmal relativ mühsam. Es hatte kein Tageslicht, da die Fenster mit Brettern zugenagelt waren.

Très excentré piscine inutilisable restaurant très moyen

Niets

Geen fietsenverhuur zoals aangegeven Geen gratis vervoer naar de stad Zeer harde bedden Doods en verlaten.

Terrible coffee , terrible omelette baguette (only western option) . Breakfast room filthy and chairs dirty.

Room dirty , TV not working . Worn down place in general.

Personnel très gentil et aux petits soins La taille de la chambre est appréciable

Hôtel défraîchi qui manque vraiment d'entretien Fils électriques apparents dans les couloirs Petit déjeuner franchement mauvais Piscine peu entretenue Le wifi ne fonctionnait pas dans la chambre

It was a very weird hotel. The staff weren’t helpful whatsoever, couldn’t even book a tuktuk and nearly missed our bus. I didn’t feel safe staying here. So far out of the centre

Clean and comfortable room. Very good restaurant, pleasant swimming pool.

far from the city

The hotel was a good deal for the money, but not near downtown. There was AC, but it wasnt able to cool the room below 80 degrees F. Food was good at a fair price. Good budget option.

The property is well-located, the staff is friendly, cosy family business

I’ve been here a few years ago, I have the feeling the overall quality deteriorated, the pool wasn’t well maintained, I was given a normal room although I selected the ‘balcony’-room on the Booking site

Friendly staff, clean rooms with a good selection of some food.

Friendly Helpful staff swimming pool

Distance and ability to get there and back

The staff was really kind and helpful :)

Improve the quality of the beds a little bit...

Nice pool, spacious room. Very friendly owner.

Sadly the location is not great. Everything in Kratie revolves around the river front and this place is 1.5 km away from the river.

Sehr freundliches Personal, es gab einen Pool und wir hatten einen großen Balkon an unserem Zimmer.

Cheap and cheerful.

Nothing really, needs some restoration as it is a bit run down but for the price, you can’t complain!

Basic but big room with good food at the restaurant.

Good location Friendly staff Good food at the restaurant

Next time, I wouldn't choose the budget room. The pool: not deep at all or very deep. Nothing in between.

Worn down hotel but for the price there is nothing to complain about. The pool was under renovation when I was there.

Fantastic service, food and comfort. The staff were extraordinarily helpful. I will stay again if ever I visit Kratie. Highly recommend!

Away from the main road an average hotel but arranged taxi or tuk tuk when needed. Dinner was reasonable.

The staff was very nice, friendly, and accommodating. The food options weren’t limited, but delicious. The property looks a bit more tired than pictured, but it was clean and spacious. I would stay here again.

The hotel is nice and the staff is helpful and friendly. The pool is great although the long chairs are quite old. The only major disappointment was that it is far from the downtown area so we had to order a Tuk Tuk to take us there or walk for about 30 minutes.

The place is quiet & relaxing with a nice swimming pool. A particular good point to the staff that is really helpful & nice.

The location is clearly not the best to reach the city heart and especially to come back at night but most restaurant in town will help finding a tuk tuk

The people that work there were great, the food and drinks were very good and the prices reasonable. They do have a pool, which we missed among the pictures 🙂 Though the hotel could use a bit of renovation we loved our time spent there and would come again.

Air conditioning was blowing, but it did not cool the room, so sleeping there wasn't very plesent. We were told someone would come and fix it, but that person didn't arrive.

The place is a great stay for a couple of days. You can easily go to see the river dolphins from here and enjoy the town. The service is great. They even offer free Rikshaw drives to town. They also change dollars and help you organise cheap bus tickets to other towns. The food was great too here and the happy hour ensures you get nice cocktails for very little money. The pool could be cleaned a bit more frequently and the property in general could do with a little more maintenance but for this price, an amazing place to stay!

This moderate hotel was a good value for the price, especially the huge 2-double bed room. It had the expected amenities: AC, fridge, big bathroom, big open air dining area (much more agreeable in the daytime) and booking service for on-going travel (minivans to Doh Det in Laos. The only thing I didn’t like was the location, a tuk-tuk ride or hot walk from the older French colonial part of the city on the Mekong River.

Our Beds were dirty and we hat mouseshit on them. The tapwater was sometimes brown and smelled. We had no towels and when we asked for some, the said, the runned out of towels, maybe tomorrow. The next day we got st least one towel with big holes. The Pool was the best of the Hotel, it was nice and clean but only 10 sunbeds for many guests.

It’s was available.

They couldn’t find our reservation. This hotel has large rooms and clean bathrooms. The general maintenance was lacking, floors in common areas not clean, stairs had dirty footprints on the morning, and on return. Pool was mostly clean but several inches from full. Chaises covered in leaves. Breakfast was unavailable due to nobody there. It made us start an hour late. The baguette however was really good. I didn’t trust anything else.

With the expectation that you're staying in rural Cambodia this place hits all the marks- big room, working air con, hot powerful shower, clean, working toilet, adequately comfortable bed, good value for money. Very lovely and helpful staff who speak English. It's a bit of a walk into the main part of town where the bus drops you off and main restaurants and amenities are. Tuk tuks aren't plentiful so be prepared to walk which we didn't mind. It's a little run down and could use some renovations but overall a good stay.

The staff at the hotel are very helpful to organize transfers, tuk-tuk etc. The rooms are basic and ok.

The hotel is far away from the town. We would consider booking an hotel closer to town or sleeping in one of the home stays on the islands. Rooms are basics but ok.

We had a corner room with a balcony. Nice to get outside. Great having the swimming pool to cool off in . Really appreciated having the restaurant for meals & snacks with grandchildren who visited. The gym also provided fun & interest. Lovely helpful staff.

Some of the neighbours played loud music at night & it was hard to get to sleep

nothing

they never replied to our messages and our phone calls.

If there is renovation might be better

Friendly staff, the hotel is relatively cheap. Mainly locals use the hotel.

The hotel is a bit old-fashioned and could use some fresh paint. But if you are looking for a cheap hotel, it's worth the price. A bit outside of the city center.

The location, food and a pool

Nothing

amazing food, love their happy hour.. buy one get one free

Large rooms with aircon and fans, nice big beds, great restaurant, and friendly staff. a cheap hotel that is overall good value for money.

Pool was like pea soup which was a shame. Location is a tuk tuk ride from the riverfront and the livelier part of town.

Ok for a one night stop, far from bus station and waterfront, people swimming in the pool in full length jeans, hallways and stairwells not cared for, room looked nothing like the photos, over priced for a budget stay

Nice pool and restaurant area.

There was no window in the room. Too confined a space.

really lovely, helpful staff! arranged moped hire for us and we’re really lovely and attentive! great food and fantastic cocktails!! fantastic value for money, highly recommend!

a little out of the way of the Main Street of kratie, but not a problem and easily walkable into town

I stayed there for 2 nights. The rooms were not cleaned at all. Has to ask them for soap, towels, etc.

Upgraded on arrival to a superior room without requesting it. Staff very friendly and helpful. Great bar and restaurant. Able to put purchases on account and pay at the end of the stay. Help with organising trips - would recommend the dolphin watching at Kampi, although the journey in a Tuktuk is VERY bumpy as roads are not really vehicle worthy! Able to pay with a card, which was good as we were short on cash. A bit run down at the moment (but not unacceptable) and the owners seem to be making lots of improvements to make the stay more pleasant. Room service available at discounted rates for food and drink. Best shower we have had in Asia! Would love to come back in 12 months to see how the improvements have gone. Well worth a stay.

This is becoming a recurring theme, but I think we have a cockerel following us on our travels whose sole intention in life is to wake us up at 5am and keeps going for a good hour!! Clearly nothing the hotel can do about this, just us moaning! No complaints about the hotel at all really, just needs a facelift, which appears to be being dealt with. Also, lovely free home roasted peanuts with drinks orders.

Malgré le prix bas, il est inadmissible que notre chambre soit proposée à un autre client pendant notre absence alors que nos bagages étaient dedans. Aucun contrôle effectué par le personnel présent et le client en question s'est permis de fumer dans la chambre..Heureusement rien n'a disparu

It was open for 2am check in, when the bus arrived. Although nothing was good, it did the job.

Location down a side street some way from the riverside. Bed was not comfortable and everything was generally dilapidated

not so close to the river

Hotel un poco viejo. Agradable piscina. Personal que habla muy bien ingles, te gestionan autobuses y tuk tuk. Buen desayuno menu por 4$. En el restaurante se cena bien por 5$. Aceptan tarjeta de credito. Esta a las afueras, dificil de encontrar. Mala conexion wifi.

Staff here are excellent; very helpful.

Not bad at all, friendly staff, clean. All I need

Det motsvarade det vi betalade. Helt ok. Positivt med gratis tuk-tuk mellan hotellet och centrum.

Very small rooms and also if you are very tall, you should be careful when going into the bathroom