Town Lodge Polokwane

The breakfast was so perfect

Everything was perfect

The staff hospitality.

Nothing

Everything . Hospitality .

No fridges in the rooms .

Air conditioner works properly. The staff at the reception were too friendly and professional.

Bed is too small for two adults, there is fridge in the room. The stairs to the rooms especially when carrying big bags.

The room

The prices

Everything

Nothing

Clean & friendly

Nothing

Breakfast was great with lots of variations. Best location.

I had a good sized working top in my room allowing me to easily work at night

Cleaness and the staff

The steps the where killing me

The place is exceptionally beautiful, the staff is very welcoming and the service is good ..

I loved everything about the place

No bar fridge

Everything is clean and beautiful decor

Nothing

The stuff is friendly and always there to help

The rooms are small and the bed are like 3/4 very very small beds

The location

1. The unavailability of lifts at least if we could have staff assisting with the luggage, 2. being served cold food, the steaks we had was well cooked but really cold.

I liked everything about the property, the room was clean and the staff was friendly 🥰

Good Central Location.

Decently sized rooms with a nice bathroom.

The shower door in our unit didn’t close entirely so se water would escape to the bathroom floor during showers which creates some cleaning admin.

It is clean

Nothing

The staff is excellent and the place is clean

Nothing

I enjoy the breakfast

nothing

Check in too more than an hour because reception was flirting with the lady that was checking in and took his time with the other people having a chat and waiting for them to go look for their ID for more than an hour while me and my pregnant wife was just standing there with an empty lobby waiting to be assisted and we where only 2 groups that was there to check in us and the other 2 people.

They allowed us takeaway breakfast because we were going to a funeral outside normal breakfast time

There was a lot of loud music coming from the casino seems like there was some kind of rave festival which other hotel guests were not warned about

Nothing

Not enough TV channels.. I'm sure it was not more than 5 channels

The place is too quiet and peaceful

It was clean as always and you know what your getting when you book. The lady on reception was really nice, I needed a battery for my mouse and she willingly gave me one, nice touch as it saved me from having to go out

Sadly like many hotels after Covid they are getting a bit tatty around the edges and overall the finishes were looking a bit tired. There was a machine in the corridor, not sure what it was for but it hummed away all night. The restaurant at the Casino had been re done but the service was slow despite there being only 3 people in the restaurant and the food was luke warm, sadly you are a bit stuck here as no delivery companies deliver food. If you just need a bed then all good, but if you want a ddecent meal after a long day you are left wanting here, I will probably not stay again sadly

Warm, friendly and efficient staff. Atmosphere, home away from home Highly recommended

The location. It was quiet and peaceful.

Security should be improved at the main gate.

Only the pork ribs dinner

Almost everything, the place is far from town, staff is unfriendly, the rooms not so clean. No basic amenities in the bathroom. The bed was tiny and uncomfortable They refused the Price on booking.com

Clean and friendly stuff

The bed and the carpet

Excellent

Tv

There was no water to take shower

The fact that there are no mini bars fridges in the rooms

I use to make use of this facility before and I was happy with the stay and went to the casino. I liked the room and it was to my satisfaction

There was a lot of noise because there were 2 football teams, the noise itself did not bother me that much. In terms of dinner, I was told that preference will be given to the footballers. I placed my order to then eat in the room and had to change it because they did not have all the ingredients for a salad. The breakfast was also very disappointing.

The vending machine with painkillers, that was a good idea, I had a headache and the grandpa really assisted me a lot because it was late so I used the vending machine

I didn’t like the fact that they provided one bottle of water for 2 people in the room, no extra blanket in the cardboard, the Aircon wasn’t working, the shower wasn’t properly cleaned and the breakfast was just okay not really good but okay

Nothing

Furniture and other things in the room is old, the room was stuffy Even the shower was also stuffy

Did not eat the breakfast

Noise level is too too high even after midnight

Delicious

The hospitality

N/A

Cleanliness

Poor room service system

The upgrade was value for money

No cover for the patio

The hotel is very clean. Staff is friendly and helpful.

N/A

they were hosting a soccer team at the time of my stay and there was chaos with soccer players making noise

Missed breakfast time by 5 minutes and forfeited my breakfast

The shower ,hot water

My safe was not working,no shower cap in the room,couldn’t get a pin plug when I ask for it,no soft pillows and when I ordered omelette I was told I have to wait for the group guys to be served ,I had to wait for the guys who came after me because they are priority I guess

Food

Staff friendly and helpful

Breakfast

Their site didn't show the fully booked my booking went through and I didn't get a refund

I didn't have breakfast, the location was convenient - not too far from the city centre

The room was too bare, no carpet on the hard cold floor - had to constantly wear shoes indoors. And I asked for an HDMI cable from the reception but there wasn't one available in the entire building, a bit disappointed.