Marriott Syracuse Downtown vs Similar Hotels

Rooms are generally described as comfortable and well-kept, with some needing updates.

Rooms are described as comfortable, but some issues with specific amenities were noted.

Comments express that rooms felt outdated and uncomfortable, with issues such as poor maintenance.

Some reviews mention issues with cleanliness, specifically regarding the old furniture.

Several comments regarding cleanliness indicate room issues, with housekeeping not serving the expected standards.

Multiple reviews indicate issues with room cleanliness, including dirty bedding and a general lack of attention to detail.

Guests appreciate the central location of the hotel close to restaurants and theaters.

Many mentions of convenient location near the waterfront and mall.

Several reviews commend the hotel's proximity to the mall and the convenience of the location.

The staff is frequently praised as friendly and helpful throughout the reviews.

Overall positive comments about staff friendliness and service quality.

Despite some negative experiences with responsiveness, several reviews highlight friendly staff.

Breakfast options are reported as excellent and plentiful.

Mixed reviews with some positive comments about breakfast but some complaints about coffee.

Breakfast and dinner received favorable feedback, although service times and variety were criticized.

Amenities like the breakfast and bar have received positive remarks.

Good amenities mentioned, but some guests had issues with breakfast options and additional services.

The pool was criticized for being small and dirty, but some amenities like the happy hour received positive remarks.

Some guests mention high prices, especially for breakfast and parking.

Several reviewers felt the value was less than expected considering the issues.

Mixed feelings about charges for parking and overall pricing suggest that some guests feel it is not entirely justified.