DAMAC Maison Canal Views

Atmosphere of the hotel is always bright and fresh... Location is very sweet 😄 near kana cafe puzati restaurant transport is easily can get... Rooms is very clean and big.. Afortable and valuable less price of rooms breakfast and kidculb... However everything is fine 😊 I am very happy am really thankful specifically Grace and ihtesham is very active friendly supportive..

If you're unfortunate to book an AirBnb via at the Damac Canal View room 1508 hosted by Haven i hope you see this brief review first! I don't normally leave negative reviews but this 100% deserves one. Visit date: Sat 8th - Sun 16th Nov 2025. (I departed a day early as i couldn't stand the smell, damp and consistently damp floors). Cost: £1111 for 8 nights This was my fifth Airbnb since July and quite possibly the worst apartment I've stayed in since being in Dubai and quite possibly across the entire globe. Check in: 3pm - No it was 6pm as the room was not ready and sat in the café for 3 hours making me late for an appointment. The room: Was damp smelling which was due to the AC not being serviced for sometime and also a leak from the washing and the water in the bathroom not draining away. The window would not close correctly meaning you could hear a lot of road noise. The facilities, fixtures and fittings were basic but i only used this room to shower and sleep. There was no way i would cook or eat in this room. I found myself most nights going out straight from work to eliminate my time in this room. I reported my concerns and issues on day one. Haven were responsive but didn't send anyone for the washing machine leak or the other basics i requested. In the end i gave up and stop responding. After departing from my 8 night stay I discovered all my clothes i hung up smelt damp and musty. *Photos attached* After proving feedback to Haven after my departure they had the audacity to call my about my honest review and asked me to revoke my 1 star and change to 5 stars based on the comment 'because our staff work hard!' Haven then responded to my feedback on Airbnb as they're clearly delusional on a customers true and honest feedback!

It was wonderful staying in this property very well worth it. I always have warm welcome on the reception and in room as well. Hospitality is outstanding.

Nice location with canal view and walking distance to Burj Khalifa. Breakfast is good . Our server Deveiah is excellent. He is very nice .

Excellent place for a short stay in Dubai. Location is GREAT, rooms are spacious, clean, and very well equipped. Check in Experience is very friendly and nice, thanks to Mr. Zakaria.

Amazing hotel and great reception team ,Zakariaand Hassan is very helpful, I'll came back in the future to the same hotel

Hotel is perfect for family groups, we had a 3 bed apartment that was clean and spacious and a short walk to the Dubai Mall and Burj Khalifa. All the staff and very friendly and helpful and it was a perfect hotel for our stay, and the price was excellent, thank you

From the moment we arrived, all the staff members we met were attentive to us. The rooms were very clean, and the location is good, with easy walkability to the Dubai Mall/Burj Khalifa. Many thanks to Hasen and the other receptionists we met. The first aid team was very helpful when my daughter had a little accident. I would recommend

That was very nice, mister Hassan and ihtesham are the best 👌. Rooms very nice, pool very nice, very beautiful hotel, perfect

We were most impressed with friendly staff - both concierge and reception. Hussain was our first and last contact and was v helpful , polite and welcoming. Location was superb and central to all. V clean and very very helpful .beautiful views Highly recommend to all types of travellers- excellent value for money

Very good staffing Mr yohan and remoon attended well. Had a good stay . Spent quality time . Nice room , spacious, neatly maintained.

very safe place for kids also thank you I enjoyed my vacation with my family it was fabulous every thing is available around the hotel supermarkets also very easy staff also very good and helpful specially Yohan and remoon thank you

I stay with with friends its a perfect vacation i stayed in this hotel in dubai every thing is available near by prefect view on canal its perfect staff also very helpful specially Remoon and Yohan thankyou

Apartment had weird smell on the entrance and upon checkout we found out that the baggage shoot was next to it which was smelly. Hotel must consider such things for future

Nice hotel. Staff are great. Location is not so great with taxis/Uber or deliveries. They seem to have trouble finding the tower. The on location hotel serves amazing breakfasts. I specially loved the omelettes made-to-order. I had a canal view room with a king bed. The room has all the amenities you could need for any short or long period stays. The canal view is also great!

Aqaf Reception Jibran BellBoy I am very satisfied with bellboy he give many services thanks for everything Thank you bellboy jibran khan this hotel has very good facilities and I appreciate all teams canla viwe thanks And I enjoyed this hotel and i like room $ service thanks for everyone

It needs better maintenance. But quite good in general.

The property is very convenient to anywhere. The hotel staffs are friendly and kind

I enjoyed my experience at this hotel because I had all the comfort I needed and was not disturbed at all! I highly recommend it!i love Damac maison canal views🩷 And at the pool, it was great—the sun was there all the time and only disappeared in the evening. 🫶🏽 The people were very friendly!

Did not expect it to be like a 5 star facility. Neat and clean room and Lenin. Concierge service was on time, check- in was smooth, breakfast was yum, Housekeeping Rizwan attended all requirements. 800mts, Very close to Burj Khalifa, Dubai mall and other attractions. Outstanding personalised attention and service at restaurant from Mr Devaiah. He was also taking care of other guests kids very well when they were trying to reach to breakfast.

Outstanding personalised attention and service at restaurant from Mr Devaiah. Food was yum for taste buds, compliments to chef too Very close to Dubai mall and BurjKhalifa and other attractions. Next to water body. All facilities inside

Hotel is good. Restaurant and hotel staff are friendly and helpful. Specially Davianh and safe are helpful and manage vegetarian food specifically for us on request. Great experience. Hotel room upgrades into studio with burj khalifa view from bedroom.

Very nice hotel with amazing features and facilities 😊😊😊😊😊😊😊😊 I enjoyed a lot and nearby restaurants are amazing as well some of them opens for 24hours. Afaq and Ahmed are great in the reception with their hospitality 😊😊😊😊😊😊

The people who work there are very rude, i was with my 2 year old son, booked online.. coming into the appartement, it smelt very bad, the badroom was old and unhygienic nothing like the pictures, It was dirty, and the man who worked there who opened the appartement agreed with me, but his collegeas refused to give me a refund, so i paid 4 days without sleeping there once Never book frank porter !

This company is dishonest and untruthful. They advertise a certain price and then change their mind after 2 months despite confirmation. It’s an unnecessary struggle to get your refund that they very quickly collected after confirmation and try to dissolve any responsibility on errors made by them. They have a terrible work ethic and should not be allowed in this business. The way they conduct things is disgusting.

Good staff and cleaning services. Thanks to Najeeb and Simram for room cleaning and services most of times during my stay.......................................... Highly recommended for the stay. As usual I will longer Nice, clean,

Very nice location and about 18 minute walk to Dubai Mall & Burj Khalifa. Great room with kitchenette and Washer. Pool area needs work and Jacuzzi was not working while there. Free underground parking. Wifi is good. Good value for $ spent. Will come again. View of Canal rooms is very nice as well.

Great service and very friendly staff

A wonderful stay at this hotel! Marie was exceptional! Her warm hospitality and service made our stay unforgettable. She went above and beyond to ensure we had everything we needed. Rooms were clean and comfortable, the location was perfect

I stay in this hotel with my friends. We are accomodated and assisted by Ms. Marie. She is one of the most cheerful and intelligent staff I experienced so far. She knows her job very well. I always believed this simple things are really matter when it comes to service. It's not really the place you stay but the people who served you there.

Amazing stay with this place. Thank you so much………. Amazing stay with this place. Thank you so much………. Amazing stay with this place. Thank you so much………. Amazing stay with this place. Thank you so much……….……………………………………………………………………..

When I arrived and checked in to the hotel I was told that the pool was under maintenance. But they had a solution and it would be for me to take a cab to another hotel 10 minutes away and they will of course pay the taxi back and forth. Nothing else was told and informed. Said and done during my days I do around 10 trips to the other hotel with a functioning pool. The very un-service-minded guy that handled the checkout told me I had to pay for the breakfast (one day). I then explained we can erase the 10 rides I’ve done back and forth to the other hotel for being able to use a pool (which i was not informed didn’t work prior to my arrival) since it will be a lot more than the breakfast fee. But to avoid paybacks back and forth I told him let’s say we’re even, and wanted to show pictures on the receipts. He’s then stating that I need all the original copy’s to be able to get anything from him. Which of course is not fair since it wasn’t communicated before. What I asked for was not the money back either, just to simply remove one breakfasts fee that he was about to charge me for. On top of that the breakfast I had, was at the end of the breakfast time and there was almost nothing left to eat. Of course this guy should not work with service, specially not at a hotel more than three stars. One other thing that was extremely frustrating was the elevators. How can it be acceptable that a hotel has 4 elevators and none working properly… for me it’s not acceptable to waste so much time and energy in an elevator. I heard all your visitors complain during the stay.

I stayed here with my wife and 2 teenage kids in nov 2024. The apartmenr was beyond my expectations. I was lucky to get a sweet deal and was received by Ahmed, operational manager. Hats off to Ahmed for his responsiveness and help. The apartmenr was quite spacious and equipped with all basic amenities like iron, electeic kettle, massage chair etc. Its located in a posh area of dubai with a walking distance to Dubai mall and Burj khalifa. It was neat and clean. It has 2 bedrooms (having 2 single beds and a large king sized double bed) and 3 washrooms, a living room, dining room, kitchen and 3 x balconies with absolutely stunning views. We will definitely come back again. Theybtake a security fee of 1000 aed which is refundable without any hassle if no damage is done. We will love to come back here again

Good and luxurious hospitality Good location 15 m walking to business bay district 20 m to burj khalifa tower and dubi mall Wonderful staff thanks to all especially devaian and to chef jawan the reception staff as well Thank you i am hoping to visit you soon

The hotel was in the business district, close to the amazing Dubai mall. Overlooking canal, opulent decor. The pool was warm so not to shock the senses. More shade would have been nice over one end of the pool. Staff were lovely, friendly and spoke English as well as Arabic or their native language. We particularly liked our breakfast waiter, Deviaah was very friendly, attentive & helpful.

The staff and service at this property are exceptions Grace, Kareem, Hussain, Arab, Rizwan and the team. I’m a repeat guest due to comfort and service. Highly recommend if you are looking for an Aparthotel style of stay.

Very nice hotel with nice views and a great spa.

It was an ok place to stay if you were looking for a place near Dubai mall that is reasonably priced However it looked better on the photos and there was some smell in the room

Nice staff, including a man named Arab. Otherwise my room was extremely dusty, the energy did not feel clean. Definitely not 5 star hotel. It is more of a motel vibe. Not good if you have high quality standards. It is not clean.

Room was tiny but clean . Friendly staff . Not exactly 5 star .

Wonderful staff and prompt service. property is not very crowed. always plenty of parking space.

Great location and within walking distance to Dubai Mall. Staff was very responsive and helpful. Would gladly stay again.

The location was good near downtown and the rooms were clean and spacious. The staff were very nice and attentive. We will certainly come back to stay again.

It was good

It was an overall a very smooth and comfortable experience.

Awesome

The worst experience ever, firstly the hotel shouldn’t be 5 star, 3 star services and condition, paid for the 48sqm room/apt but deliberately the receptionist gave us the smallest room in the world of 12sqm, it was sorted when i complained about it, awful breakfast and we were the only ones in the breakfast area, advertised as buffet but there was nothing in the restaurant, we had to chase the staff to serve us the BF which was already paid for and wait for 40mints to be served, this was the last time ever i am using Damac services as its only the name they are selling when services are just waste of money, definitely will not be going there back and wouldn’t recommend unless until you want to spoil your holiday and waste the money

Don’t believe the pictures ,,,,the hotel is below standard very average 3 star hotel ,,,the beds are uncontrollable the black out in the rooms is useless as soon as the sun rises the you feel you are sleeping by the pool . The area is so disappointing all you see is towers and the constructions noise stars at 6 o’clock in the morning also the boats noise in the canal is so bad,,,,

I spent a good time in this hotel from last 2 weeks I can just say this is best and perfect hotel in dubai I love it specially thanks from reception Sara thanks she is really helpful five star for her

Everything was great, except tye TV system, very annoying in regards to where the IP system is installed, yiu have to be very cl9se to the TV and at a specail angel for it to work (and sometimes not even then)

Everything about our stay was great. The location was very convenient, valet parking was perfect and free. The room was the perfect size for a family of 4 and the bed was a great size. The kids enjoyed the breakfast more than anything and my eldest wants to go back just for the breakfast. A wonderful gentleman named Gaston took great care of us over breakfast and was so accommodating. Food was great, the chefs were amazing and the service was great

Everything was great. Top staff / service from the valet guys and azizz when checking in

Overall good property but taxi's find it very difficult to find entrance to hotel (it's often missed) this is a constant stress. Also there is no safe crossing to cross the main road outside the hotel by foot which makes it very difficult to see surrounding area with children. Final negative was that the rooms were quite outdated. Overal would rate it as a 7.5/10.

Really enjoyed my stay at Damac Maison Canal Views. The room was clean, had a beautiful view, and the hotel location was very convenient. The service was excellent. We opted out of daily housekeeping, however room service was quick and we were very satisfied with the effort brought in to serving our needs. We’d also like to show our appreciation for the receptionist, Aziz. He made our stay very memorable and his professionalism and humor really made an excellent impression on us. Very above and beyond compared to hotels I’ve previously stayed at. Without any external influence, he is one of the reasons why I would highly recommend this hotel to my friends for the future.

I liked the location. I didnt like the construction noise in front of the hotel and noise from Neighbours. Thin walls.

nice small hotel , great morning reception team , below average night shift reception team and not helpful , housekeeping is awful they need to train them more . The best team are the valet and concriage team they are the best.

Positive: Location, facilities, staff on the reception Negative: Valet parking staff

It was great. Free parking. Friendly staff

Great property, t

Value for money, good location 15 min walk to dubai mall and burj khalefa and reasonably quiet. Only issue is the consistency of housekeeping: they don’t have a list for room amenities there will be something missing every single day which is annoying. Friendly helpful staff and very well equipped for COVID

The area is not good as there are too many building under construction. The view is not beautiful the hotel is good staff are friendly. Great parking

After finding out that Damac is the second biggest property developer in Dubai I was shocked when I got to my room. Cramped, claustrophobic, awkward are the three best words to describe it. For some reason no room is just a normal bed only layout they all have a kitchen in them. And it just so happens to be that the kitchen space is huge, it’s actually a full sized kitchen we’d be happy with in our houses and leaves not much room for the bed making that area very cramped and awkward. Which doesn’t make sense as there are so many different food varieties in Dubai I don’t know anyone who would like this type of property. The bed in all the rooms are horrendous. My and my wife both were unable to sleep and were left with sore bodies due to the terrible mattresses. We asked for a room change and the mattress is the same in all rooms. If you suffer from back problems don’t even chance this as it will make it 100 times worse, trust me I know. Another weird thing about the room is that there are so many chairs. I don’t know who’s idea it was but these chairs just get in the way of everything and really add to the cramped nature of the room. The staff are also not the best they don’t seem to be trained to be themselves, they’re all so robotic and are startled when you say something their script doesn’t cover. For some reason the lobby is on the third floor and you won’t see anyone if you never go there. Anyway all in all I would not recommend staying here.

The hotel was perfect for what we needed. We were travelling with 2 kids so space was great. Better than a normal hotel room. The kitchen was also amazing because it made it so easy to prepare the kids breakfast. The only issue we had was a false alarm fire alarm that stayed on for ages that for some reason, they didn’t turn off even though it was a false alarm so both kids were wide awake!

They were very nice at check-in, they had me transferred to a newer property of theirs.

Great hotel and manager in charge was super accommodating, even allowing us to take a shower before we left for the airport, even though we had already checked out. We were able to

The hotel has great facilities and the service is exceptional. Check-in is normally at 3pm. I had an early flight and arrived at about 9.30 am and within 30 minutes I was in my room. They couldn't have been more helpful. My room was fantastic and even included a kitchen. The location is ok. It's a 15 minute walk to the Dubai mall, but the area is still in construction and some of the walk does not have a proper path. My view from my room as well was not the canal, but more the building site. Could still see the burj khalifa however.

Great location near the Dubai Mall and Burj Khalifa. The staff were really helpful and friendly. Would love to stay there again for our next trip.

Good location, great staff, fantastic pool, only issue is a lot of building work nearby.

Very nice apart hotel with great facilities and near Dubai mall. On the doorstep they had cafes and near business bay which is a nice area. The rooms were a good size with everything you need. Swimming pool was huge and nice spa. Enjoyed my stay thoroughly.

Very loud during the night due building next door Ask for a room that is not next to the building site otherwise you will go crazy

Never again, location is terrible. Located around construction sites, you wont be able to sleep or rest. Doesnt worth any star.

Absolutely amazing place to stay, we loved every moment of our holiday. The only complaint I would have, is that we booked a ‘deluxe room’ with a king size bed, but the bed in our room was actually two single beds put together with one sheet across. We had a few problems with our oven not working, but reception phoned the engineer who came within 5-10 minutes to fix this for us

Hotel is very good and there are a few restaurants close by. I wish there were more restaurants at a walking distance. You will need to take a cab to go to Dubai Mall.

Lovely hotel Staff all very helpful Great location for Dubai Mall

Very friendly customer oriented staff

Great property but was not close to public transportation. Needed to take cabs everywhere. Staff was wonderful and room was great

Very good hotel apartment for family. Very close to Dubai mall and within easy access.

Everything was terrific! Lovely, the girl at the front desk, checked me in and gave incredible service! Nice, spacious and clean place with a yummy breakfast. I would stay there again in a heartbeat!

We had a great experience. Very friendly staff, clean, and close to the Dubai Mall. They also had a free shuttle that goes to the mall! I would def recommend this!

very nice location, and the rooms are big and clean

The location was great. The foods are excellent and the staff are courteous

Brilliant stay brilliant staff room could be better

Excellent service ..........

A very excellent and pleasant stay Staff were extremely helpful with zero hassle Really enjoyed our stay Will come back again

Good location if you want to be close to the Dubai Mall. The Business Bay is becoming increasingly popular and I was fortunate to get a view of the Burj Khalifa from my room. Facilities were good with a decent size pool and good gym, the room was slightly basic in comparison to other properties I have stayed in Dubai.

We stayed as a small family for 1 night. Nice hotel over all but rooms are small. Have a small kitchennette which we did not use but may be helpful for some families Staff was very friendly and gave my daughter a welcome gift. View was great on Burj Khalifah. It's walking distance from dubai mall but due to near by construction it was not walkable with kids. Over all average hotel with good location

Hotel facilities and staff were excellent. I liked the location because I wanted to stay close to Burj Khalifa. Walkable distance(10 minutes max) to Burj Khalifa and Dubai mall. It is about 20 km from Bur Dubai, where lot of shopping and restaurant options available. If that is your need, then book a hotel near Bur Dubai. Also lot of construction around the area, so it does not look that clean and attractive around the hotel, but still walkable. But we had a room that had down town Burj Khalifa view. Otherside of the hotel you will get Canal views(hence the name).

Great staff! Very welcoming and the free shuttle into Dubai Mall was very useful.

Room is Suburb, its large Apt and kitchen dinning room, living room and ! !/2 Bath , has best view of downtown, Blocks to Dubai Mall , best staff would always like to please you , Value at best Good luck finding reservation allwes no vacancy, best price

This is a good hotel. The breakfast buffet was of high quality with great variety. The staff are extremely helpful and very friendly this includes the cleaners, concierge, security and reception. They are a credit to the owners. The self catering facilities were extremely useful, especially the washing machine!

The full staff were great and helpful in the hotel, starting from the door all the way to the hotel management within the building. They were very courteous, helpful with all our needs and did their best to help us with our every need. I definitely recommend the hotel to all other visitors, it has a great secluded location yet is very close to downtown's main attractions (Dubai mall, boulevard.. etc).

Stayed in a 3 bedroom apartment. Spacious and clean with 4 bathrooms (2 showers). 10 min drive to Dubai mall (wouldn't recommend walking due to construction and dirt paths). Breakfast was plentiful and delicious. We made use of the hotel gym and pool which are both great facilities. Shuttle to Dubai mall was very convenient. Would recommend this hotel to others.

Very nice hotel. A very good kitchenette in room. Grocery store about 100 yards away to buy groceries and prepare your own meals. A little distant from area with all the restaurants and shopping district. A good 12 minute walk to Dubai Mall and Burj Khalifa. A lot of construction all around hotel so I'm sure it will soon be an area with restaurants and shops.

Good value for money, but location isn't great. It would also be nice to know at the time of booking if the property serves alcohol or not, as this would have influenced my decision.

Ver bad area construction area The apartment had bad smell Staff not that helpful

An employee traveled to Dubai for a two weeks. We paid for the hotel stay in advance via Expedia. Unfortunately, the trip was cut short by 4 days, but the hotel would not give a refund for the days not used. Buyer Beware...

We had a very pleasant stay at DAMAC Maison Canal Views. The hotel staff were all incredibly friendly and helpful. The room was clean and spacious with all the required amenities. The pool area was child friendly and there was also a kids play area in the reception to keep kids entertained during check in. The hotel restaurant has a good basic breakfast offering and also offers lunch and dinner. I would however recommend eating out or getting take away (which the hotel allows) as Dubai has so many more exciting food options. The immediate local area hasn't got much to offer and there is lots of building works going on. It wasn't noisy, just not that interesting and many roads are blocked. The location itself is good and you can get to the Dubai Mall in 5 minutes in a taxi. If you want to use the metro, you will probably also have to get a taxi to get you to the nearest station.

Excelente hotel and staff. Very friendly staff ,hepfully and very good ubication

I have stayed in hundreds of 5 star hotels and dozens in Dubai, but this was really a low end. I am happy it was only for two nights. My new rule: Stay away from Damac properties whenever possible.

I really like the hotel but the rooms are little bit small