Holiday Inn Express Thunder Bay by IHG vs Similar Hotels

Rooms were generally comfortable and odor-free, though some comments about specific issues were noted.

Overall room quality was good; reviews mentioned comfortable beds and decent amenities, with minor complaints about room discrepancies.

Concerns about outdated decor, uncomfortable beds, and maintenance issues in some rooms.

Rooms were noted as comfortable but some guests experienced noise issues.

Overall cleanliness was acceptable, with clean rooms reported by multiple guests.

Several reviews mentioned cleanliness positively, but issues like black debris in the shower and inconsistent housekeeping warrant a lower score.

Mixed reviews; while some rooms were clean, there were reports of dirty areas like the bathroom vanity.

Guests praised the cleanliness but noted issues like cold eggs and noisy heaters.

Close proximity to the hospital and various amenities was highlighted positively.

The hotel is conveniently located near restaurants and shopping; several guests expressed satisfaction with the location.

Convenient location for medical center and travel; positive sentiment.

Location was generally convenient with proximity to shops and airport.

Staff were consistently described as friendly and helpful throughout the reviews.

The staff were frequently described as friendly and helpful, though some issues with responsiveness were noted.

Generally positive regarding check-in and responsiveness, but some issues with staff attentiveness.

Staff were frequently described as friendly and helpful.

Breakfast was frequently praised for quality and variety.

Mixed sentiments regarding food, with some enjoying breakfast and others mentioning limited options like healthy snacks.

Breakfast quality was described as lacking, with issues noted.

Breakfast options lacked variety; some wanted more hot food choices.

Excellent amenities including a great breakfast buffet and pool facilities.

Amenities received positive feedback, especially the kitchen facilities and full-size fridge, but some guests highlighted a need for better snacks.

Amenities were present but not impressive, with some functionality issues reported.

Basic amenities were provided, though some wished for more breakfast options.

Some guests found the rates to be slightly high, especially for medical stays.

Good value mentioned, although some guests felt pricing could be better considering the parking and cleaning issues.

Perceived high price for quality received, inconsistent experiences reported.

Good value compared to other options in Thunder Bay.