Best Western Patong Beach vs Similar Hotels

Noisy rooms and issues with bathroom facilities noted.

Some reviews indicated rooms were too small and old, affecting overall satisfaction.

No explicit mentions, average quality expected.

Room quality is mixed: some guests found rooms and beds comfortable, others report small balconies, hard beds, flying ants, AC leaks and dated decor—serviceable but inconsistent.

Mixed reviews; mentions of room cleanliness being superficial and an odor issue.

Several reviews highlighted issues with cleanliness, including hair in bathrooms and overall dissatisfaction.

Concerns about cleanliness mentioned in reviews.

Multiple reviews explicitly call out poor cleanliness: dirty rooms, jet/hot tub growth, old towels and linens, cracks and general lack of upkeep; several guests moved rooms due to leaks and reported illness.

Great location, very central and near to attractions.

Multiple reviews mentioned the convenient and favorable location.

Frequent mentions of great location.

Location is consistently noted as excellent/central and convenient (close to beach, markets, nightlife); many guests highlight the prime positioning.

Excellent service with polite and friendly staff available 24/7.

Many reviews praised the staff for being friendly, helpful, and accommodating.

Positive feedback on staff and service quality.

Service is frequently praised across reviews — staff repeatedly described as friendly and helpful; though one complaint about poor compensation for an AC/leak issue, overall staff interactions are a strong positive.

Poor quality breakfast and issues with food items reported.

Breakfast offerings were criticized, impacting the overall food experience.

Negative feedback regarding food quality.

Limited mentions only (complimentary orange juice/coffee given as compensation in one case); no major complaints about dining services, so F&B is taken as satisfactory.

Good facilities, including a nice rooftop pool.

Critiques about the pool area and gym facilities were present in several reviews.

Comments on rooftop pool and restaurant services.

Amenities (notably the rooftop pool) are repeatedly praised and considered a highlight; however the hot tub/jet cleanliness issue and some minor shortcomings temper the score.

Some concerns about being charged extra at checkout and food prices.

General sentiment suggests that the hotel is decent for budget travelers.

Overall value perceived as good but varied experiences.

Several guests call the hotel very good value and fine for the price, though a few feel the property does not match a 4-star expectation; overall perceived as good value.